IBM Flex System p270 Compute Node Installation And Service Manual page 479

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem is
solved.
v See Chapter 7, "Parts listing for IBM Flex System p270 Compute Node," on page 95 to determine which
components are CRUs and which components are FRUs.
v If an action step is preceded by Trained service technician only, that step must be performed only by a trained
service technician.
Isolation
procedure or
symbolic failing
item
Symptom
FSPSP34
The memory cards
are plugged in an
invalid configuration
and cannot be used
by the system.
The system has
FSPSP35
detected a problem
with a memory
controller.
FSPSP38
The system has
detected an error
within the JTAG
path.
FSPSP42
An error
communicating
between two system
processors was
detected.
Action
Install a DIMM for each of the dual processors on the IBM Flex System
p270 Compute Node. Install the first pair in DIMM connectors 1 and 2.
Look for the following error codes in order. Follow the procedure for the
first code you find.
SRC B1xx C02A A memory card is missing from the system.
The additional parts in the failing item list include all memory cards in
the group with the missing card. To correct the error, visually check the
system to determine which card is missing, and add the card.
SRC B1xx C029 A memory card is a different type than the other memory
cards in the same group.
The additional parts in the failing item list include all memory cards in
the group that contain the error. To correct the error, exchange the
memory cards of the incorrect type with those of the correct type.
SRC B1xx C02B A group of memory cards is missing and is required so
that other memory cards on the board can be configured.
The additional parts in the failing item list include all the missing
memory cards in the group. To correct the error, add or move the memory
cards to the correct locations.
SRC B1xx C036 A memory card is not supported in this system.
The additional parts in the failing item list include all memory cards in
the group that contain the unsupported cards. To correct the error, remove
the unsupported cards from the system or replace them with the correct
type.
Enable redundant utilization by performing the following procedure:
1. Power off the compute node, as described in "Turning off the compute
node" on page 11.
2. Remove the compute node from the IBM Flex System Information
Center and reinsert the compute node.
3. Power on the compute node, as described in "Turning on the compute
node" on page 10.
Replace the failing item that is before this isolation procedure in the
failing item list. If the failing item that you replace does not correct the
problem, contact your next level of support.
Contact your next level of support.
Chapter 8. Troubleshooting
467

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