Dr041: Check Robot Installation; Dr042: Import A Library Cleaning Cartridge; Dr043: Invalid Cartridge In Cleaning Slot - IBM System Storage TS3310 Setup And Operator Manual

DR041: Check Robot Installation

Problem:
The library has detected a condition that indicates the Robot Assembly has been installed incorrectly. The Robot
travels on rack gears located at the front and rear of the library. If the Robot is installed into the rack gears with one
end higher or lower than the other, the Robot may not function properly.
Troubleshooting Steps:
1. The installation of the Robot should be performed again to correct the problem. See the Library Maintenance
Guide procedure for removing and replacing the Y-Axis assembly.
2. Prior to powering OFF the library to perform the procedure, close this operator intervention. When powering
ON the library, monitor for reoccurrence.
v If the operator intervention DOES NOT appear again, the problem has been corrected.
v If the operator intervention DOES appear again, contact Service for further troubleshooting.

DR042: Import a Library Cleaning Cartridge

Problem:
While performing inventory, the library determined that a cleaning cartridge is missing.
This cleaning cartridge was originally imported via the library operator interface specifically for the library to use
for cleaning tape drives. This cartridge is not managed by any host applications.
It is likely that this cartridge was manually removed while the library was powered OFF or when the main access
door was opened.
Troubleshooting Steps:
1. You can determine the bar code label of the missing cleaning cartridge and the coordinate where is used to be
stored by selecting the Details button.
2. A valid cleaning cartridge should be imported into the library to allow cleaning operations to function properly.
3. If inspection of the cartridge slot shows the cartridge to be present, the bar code label is not being read reliably
by the library. Replace the bar code label or the cartridge.

DR043: Invalid Cartridge in Cleaning Slot

Problem:
While performing inventory, the library determined that an invalid cartridge is occupying a cleaning slot.
In order for a cartridge to be a valid cleaning cartridge, it must be imported as a cleaning cartridge via the library
operator interface.
It is likely that this invalid cartridge was manually inserted while the library was powered OFF or when the main
access door was opened.
Troubleshooting Steps:
1. You can determine the bar code label of the invalid cleaning cartridge and the coordinate where it is located by
selecting the Details button.
2. Open the library main access door(s) and remove this cartridge.
3. A valid cleaning cartridge should be imported into the library to allow cleaning operations to function properly.
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TS3310 Tape Library Setup and Operator Guide