T009: Drive Load Unsuccessful, Motion Ok - IBM System Storage TS3310 Setup And Operator Manual

Root Causes
Possible CRU Replacements
Possible FRU Replacements
Resolution

T009: Drive load unsuccessful, motion OK

Description
Detection Scenarios
Root Causes
Possible CRU Replacements
Possible FRU Replacements
Resolution
11-8
TS3310 Tape Library Setup and Operator Guide
1. Malfunctioning home sensors.
2. Missing or damaged mechanical flags that trigger home
sensors.
3. Hardware failures that result in apparent normal
motion according to encoders, but no actual motion (ex.
slipping gears).
4. Picker path obstruction.
5. Picker locking mechanism left engaged in the library
motion path (see Figure 3-6 on page 3-8).
v Library Control Blade
v Picker Assembly
v Y Motor
v Y-axis Assembly
v Internal Cables and Boards Kit
v Verify that no obstructions are present in the path of the
Picker.
v Perform "DR028: Motion Obstruction Diagnostic" on
page 11-42.
v If the problem persists, refer to "Diagnosing a Problem"
on page 10-2 for additional diagnostic procedures.
The robot has successfully completed all motion profiles
associated with putting to a drive but the drive reports that
the tape cartridge did not load.
While checking the status of a drive after a PUT motion
profile to the drive is completed, the drive does not report
back a loaded state.
1. Defective drive.
2. Defective tape cartridge.
3. Motion profile was successful as detected at motor
encoders but cartridge did not get placed far enough.
4. Picker dragged cartridge back out of drive but not far
enough to trigger Picker cartridge present sensor.
v Tape Cartridge
v Drive Sled
v Picker Assembly
Perform "DR030: Drive Load Failure Resolution" on page
11-43.
Before closing the ticket, perform the following:
v Inspect the suspect cartridge for damage. Copy data onto
a new cartridge if the suspect cartridge is damaged, then
destroy the suspect cartridge. If data cannot be copied
onto a new cartridge, replace the suspect cartridge.
v Before replacing a drive, refer to "Diagnosing a Problem"
on page 10-2 for additional diagnostic procedures.