Root Causes
Possible CRU Replacements
Resolution
T060: Door Open
Description
Detection Scenario
Root Causes
Possible CRU Replacements
Possible FRU Replacements
Resolution
T062: Frame Configuration Problem
Description
11-22
TS3310 Tape Library Setup and Operator Guide
Drive has determined that there is a problem per its
internal algorithms.
Tape Drive
From the Operator Panel, select Tools → Service → Drive to
run the drive diagnostic. A blank, scratch cartridge is
required for this test.Before performing the following:
v "Removing a Drive Sled" on page 12-16
v "Replacing a Drive Sled" on page 12-17
refer to "Diagnosing a Problem" on page 10-2 for
additional diagnostic procedures.
At boot time or run time the library detects that at least
one main door is open. The main access door switches are
physically wired in series and the system firmware can not
distinguish which switch/door is open. In addition, the
health of the module-to-module connection and
termination affects the series wiring of the switches.
Firmware logic will not report this ticket if the
module-to-module termination is totally missing or not
proper.
Constant monitoring of the switch electrical circuit
(hardware interrupt) detects a door open. This is true at
run time or boot up.
1. Any main access door is actually open.
2. A number of electrical hardware failures in the door
switch circuit (this includes intermittent issues).
3. Mechanical issues where door switch is not being made
even though door is closed (this includes intermittent
issues).
v Module-to-Module communication cable
v Module communication terminator
v Library Control Blade
Door Interlock Switch
Perform "DR019: Door Open Diagnostic" on page 11-40.
At boot time or run time the library physical frame
configuration is not valid.