Page 1 IBM System Storage TS3310 Tape Library Setup and Operator Guide GA32-0477-00...
Page 3 IBM System Storage TS3310 Tape Library Setup and Operator Guide GA32-0477-00...
Page 4 To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto. First Edition (November 2005) This edition applies to the IBM System Storage TS3310 Tape Library Setup and Operator Guide, GA32-0477-00, and to the subsequent releases and modifications until otherwise indicated in new editions.
Page 5: Registering For My Support
To register for My Support, visit the web at http://www.ibm.com/support/mySupport. Sending Us Your Comments Your feedback is important in helping IBM provide accurate and useful information. If you have comments or suggestions for improving this publication, send your comments by: v E-mailing IBM: ™...
Page 6 TS3310 Tape Library Setup and Operator Guide...
Page 7: Table Of Contents
Slots . . 1-13 Sending Us Your Comments . . iii Drives . 1-13 Contacting IBM Technical Support . . iii Power Supplies . 1-13 Media . 1-14 Figures ....ix Environmental and Shipping Specifications for Tape Cartridges .
Page 8 Cabling a Library Containing Fibre and SCSI Assigning I/O Station Slots . . 7-4 Drives . 3-21 Entering License Keys . 7-4 Step 5: Powering ON the Library . 3-22 Creating Users Accounts . . 7-4 Step 6: Configuring the Library . .
Page 9 T050: Drive TapeAlert Flag 31 - Hardware B 10-21 Pre-Call Checklist . . 9-15 T051: Drive TapeAlert Flag 32 - Interface 10-21 Contacting IBM Technical Support . . 9-15 T052: Drive TapeAlert Flag 33 - Eject media error recovery . 10-21 Chapter 10. Service Action Tickets T060: Door Open .
Page 10 DR018: Manually Clean Drive . . 10-35 Obtaining Error Information From an RS/6000 . . A-1 DR019: Door Open Diagnostic . . 10-35 Library Error Log Example . . A-2 DR020: Re-inventory the Library . . 10-36 Drive Error Log Example . .
Page 11: Figures
Operator Panel Log in screen . . 6-2 A-2. AIX ERRPT Drive Error Log Example 8-1. The IBM TotalStorage LTO Ultrium 400 GB A-3. Example of Error Suggesting SCSI Bus Data Cartridge . 8-2 Problem, Which Takes Down Entire Bus .
Page 12 TS3310 Tape Library Setup and Operator Guide...
Page 13: Tables
Bar code label requirements for Ultrium 1-5. Environment for operating, storing, and tape drives and libraries . . 8-5 shipping the IBM LTO Ultrium Tape 8-3. Cartridges and VOLSERs compatible with Cartridge . . 1-15 the Ultrium 3 Tape Drive .
Page 14 TS3310 Tape Library Setup and Operator Guide...
Page 15: Safety And Environmental Notices
A hazardous condition due to the weight of the unit. Weight symbols are accompanied by an approximation of the product’s weight. 32-55 kg (70.5-121.2 lbs) Possible Safety Hazards Possible safety hazards to the operation of this product are: xiii © Copyright IBM Corp. 2005...
Page 16: Laser Safety And Compliance
Electrical An electrically charged frame can cause serious electrical shock. Mechanical Hazards, such as a safety cover missing, are potentially harmful to people. Chemical Do not use solvents, cleaners, or other chemicals not approved for use on this product. Repair any of the preceding problems before you use the library. Laser Safety and Compliance Before using the library, review the following laser safety information.
Page 17: Rack Safety
Attention: Except in emergencies, stop the library with the normal shutdown procedure before you switch OFF the main power switch. IBM is not responsible for damage caused by improper use of the main power switch. Such risk lies entirely with the user.
Page 18 CAUTION: v Do not install a unit in a rack where the internal rack ambient temperatures will exceed the manufacturer’s recommended ambient temperature for all your rack mounted devices. v Do not install a unit in a rack where the air flow is compromised. Ensure that air flow is not blocked or educed on any side, front, or back of a unit used for air flow through the unit.
Page 19: Power Cords
CAUTION: Removing components from the upper positions in the rack cabinet improves rack stability during relocation. Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building: v Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet.
Page 20: Disposal Of Library Components Containing Mercury
This unit must be recycled or discarded according to applicable local and national regulations. IBM encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. IBM offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products.
Page 21: Battery Return Program
In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment. For information on proper disposal of these batteries, contact IBM at 1-800-426-4333.
Page 22 TS3310 Tape Library Setup and Operator Guide...
Page 23: Preface
Refer to the following publications for additional information. To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto. v IBM System Storage TS3310 Tape Library SCSI Reference (GA32-0476) provides supported SCSI commands and protocol governing the behavior of SCSI interface.
Page 24 xxii TS3310 Tape Library Setup and Operator Guide...
Page 25: Chapter 1. Product Description
9U height each. This automated tape library incorporates high-performance IBM LTO Ultrium 3 Tape Drives for the midrange to enterprise open systems environment. Tape cartridge physical capacity has doubled to 400 GB native capacity (800 GB with 2:1 compression) with the IBM ® TotalStorage...
Page 26: Library Configurations
Library Configurations Table 1-1. Maximum capacities of library configurations (with capacity expansion feature) Max. Max. Max. Number Max. Max. Number Number Max. Number Number Library Configuration Number Library of Power of I/O Physical Accessible of Drives Control Supplies Slots Storage Storage Blades Slots...
Page 27: Control Module
Control Module All library configurations include the control module ( in Figure 1-1 on page 1-2). The control module contains the robotics, library control blade (LCB), and touch screen display. The control module also contains an I/O station, fixed storage slots, tape drives, and at least one power supply. The control module can contain one or two tape drives and one or two power supplies.
Page 28: Operator Panel
If you want to restrict access to the library, lock the I/O Station door. To do this: From the Operator Panel: Operations → I/O Station Lock/Unlock Attention: When any Access Door is opened, all in-progress motion commands stop, the Picker lowers to the bottom of the library, and the library is taken offline (the library must be put back online manually).
Page 29: Rear Panel Components
Rear Panel Components The following components are located on the rear panel of the library: Figure 1-2. Rear panel of a 14U library Tape drives (SCSI drives Power supplies (2 in control module; 2 in shown) expansion module) Library Control Blade Power supply switches Library Control Blade (LCB) The Library Control Blade (...
Page 30: Power Supply
Tape drives ( in Figure 1-2 on page 1-5) are hot addable (library power remains ON and operations of the installed tape drives are still active). Drives can be removed and installed without tools. SCSI tape drives are attached directly to a host. Fibre Channel tape drives can be directly attached to a host or a Storage Area Network (SAN).
Page 31: Storage Columns
Storage Columns Figure 1-3. Storage columns Storage columns within the library store cartridges while they are not being utilized by a drive. The library contains six storage columns. One of those six columns is the I/O Station. Robotic System Figure 1-4. Robotic System of the library The Robotic System includes the Y-axis Assembly which houses the Y Motor ( in Figure 1-4), the Picker ( in Figure 1-4) which is attached to the Carrier (...
Page 32: Optional Features
The drive is a customer replaceable unit (CRU), and is designed for quick removal and replacement in the library. The IBM Ultrium 3 Tape Drive supports LVD Ultra160 or Fibre Channel interfaces. It features two HD68 connectors or one LC Fibre Channel connector.
Page 33: Redundant Power Supply (Feature Code 1900)
Speed Matching To improve system performance, the Ultrium 3 Tape Drive uses a technique called speed matching to dynamically adjust its native (uncompressed) data rate to the slower data rate of the attached server. Channel Calibration The channel calibration feature of the Ultrium 3 Tape Drive customizes each read/write data channel for optimum performance.
Page 34: Licensable Cartridge Slots (Storage And I/O) Per Model
To enter a Capacity Expansion license key: From the Operator Panel: Setup → License When the license key is entered, the total number of available slots in the library increases. To verify that the number of slots did increase: v From the Operator Panel, view the Capacity View home screen. v From the Web User Interface: Monitor System →...
Page 35: Library & Drive Code Update (Feature Code 0500)
Data Path Failover Data Path Failover is designed to provide a failover mechanism in the IBM device driver, which enables you to configure multiple redundant paths in a SAN environment. In the event of a path or component failure, the failover mechanism...
Page 36: Modules
Column 3 Drives Column 2 Column 1 Slot 1 Control Slot 2 Column 4 Module Slot 3 Column 5 Column 6 (I/O Station) Expansion Module (-1) Figure 1-6. Library Location Coordinates The module digit uses a zero-based numbering system. The control module is labeled as 0 (zero).
Page 37: Slots
Slots Fixed storage slots are represented by the third digit of the library location coordinate. Slots are numbered from top to bottom within each column starting with 1 at the top of the column. Drives Drives are addressed by module and drive bay within a module. The drive bays within a module are numbered from top to bottom.
Page 38: Media
IBM TotalStorage LTO Ultrium 200 GB Data Cartridge (Ultrium 2) v IBM LTO Ultrium 100 GB Data Cartridge (Ultrium 1; read only) v IBM TotalStorage LTO Ultrium Cleaning Cartridge For additional information, see Chapter 8, “Using Ultrium Media,” on page 8-1.
Page 39: Multi-Path Architecture
Table 1-5) gives the environment for operating, storing, and shipping IBM LTO Ultrium Tape Cartridges. Table 1-5. Environment for operating, storing, and shipping the IBM LTO Ultrium Tape Cartridge Environmental Specifications Environmental Factor Operating Operational Storage Archival Storage Shipping 10°C to 45°C 16°C to 32°C...
Page 40: Product Environment
Table 1-8. Power specifications for a maximum configuration of the library Measurement Power Specification 5U control module 9U expansion module Voltage 100 to 127 200-240 Vac. 100 to 127 200-240 Vac. Vac. Vac. Frequency 50 to 60 Hz 50 to 60 Hz 50 to 60 Hz 50 to 60 Hz Current...
Page 41: Supported Servers, Operating Systems, And Software
Interoperability Matrix. Supported Device Drivers Device drivers are included on a CD-ROM in the ship group for the library. IBM maintains the latest levels of device drivers and driver documentation for the library on the Internet. You can use one of the following procedures to access this material.
Page 42 1-18 TS3310 Tape Library Setup and Operator Guide...
Page 43: Chapter 2. Installation Planning
(dissimilar) or homogeneous (similar) applications. Some applications (and some servers) do not allow for sharing a library between systems. Configurations can be created that enable the library to process commands from multiple heterogeneous applications (such as an IBM ™ ®...
Page 44: Using Multiple Logical Libraries For Library Sharing
® Note: Microsoft Windows 2000 and Microsoft Windows 2003 Removable Storage Manager (RSM) does not support multiple control paths within a logical library. IBM recommends that RSM be disabled to use this feature. TS3310 Tape Library Setup and Operator Guide...
Page 45: Using Multiple Control Paths For Iseries And As/400
Data Path Failover and Load Balancing exclusively supports native Fibre Channel Ultrium 3 Tape Drives in the library using the IBM device driver for AIX and Linux. Data Path Failover is designed to provide a failover mechanism in the IBM device driver, which enable multiple redundant paths to be configured in a SAN environment.
Page 46: Determining Scsi And Fibre Channel Ids
LUNs are invalid addresses). These devices are compatible with the SCSI-3 standard. For information about the SCSI commands for the tape drive and the library, see the IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference and the IBM System Storage TS3310 Tape Library SCSI Reference.
Page 47: Default Loop Ids And Their Associated
Fibre Channel topology. The table below lists the default Loop IDs and AL_PAs for each drive in the library. Table 2-2. Default Loop IDs and their associated AL_PAs for Ultrium Tape Drives in the library Drive Drive Location Module Position Coordinate Default Loop ID Default AL_PA...
Page 48 Table 2-3. Valid Loop IDs and their associated AL_PAs for Ultrium Tape Drives in the library (continued) 7-bit Loop ID 8-bit AL_PA 7-bit Loop ID 8-bit AL_PA 7-bit Loop ID 8-bit AL_PA (decimal) (hexadecimal) (decimal) (hexadecimal) (decimal) (hexadecimal) X’D1’ X’7C’ X’34’...
Page 49: Choosing The Port For Your Topology And Fibre Channel Connection
LUNs are invalid addresses). These devices are compatible with the SCSI-3 standard. For information about the SCSI commands for the tape drive and the library, see the IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference and the IBM System Storage TS3310 Tape Library SCSI Reference.
Page 50: Server Attachment
Server Attachment The library can be attached to servers by using: v “SCSI Interface” v “Fibre Channel Interface” on page 2-9 SCSI Interface Note: Although the LVD hardware in the library is capable of operating in single-ended (SE) mode, SE operation is not recommended or supported. The library supports SCSI LVD attachments by using SCSI cables with 68-pin, D-connectors.
Page 51: Fibre Channel Interface
For maximum performance, multiple SCSI buses may be required (see “Using Multiple SCSI Buses”), and IBM Ultrium Tape Drives must be the only target devices that are active on the bus. Note: For maximum performance, the quantity of tape drives that you can attach to one SCSI bus is limited, and is based on the type of bus that you have and the amount of data compression achieved.
Page 52 The maximum distances that the library supports on a Fibre Channel link is determined by the link speed, the type of fiber (50-micron or 62.5-micron), and the device to which the library is attached. If the library attaches to an HBA, refer to the distances that are supported by the HBA.
Page 53 The library is supported by a wide variety of servers (hosts), operating systems, and adapters. These attachments can change throughout the product’s life cycle. To determine the latest supported attachments, visit the web at http://www.ibm.com/storage/lto. Sharing on a Storage Area Network With Storage Area Network (SAN) components, the possibilities for connecting multiple systems and multiple drives have increased.
Page 54 2-12 TS3310 Tape Library Setup and Operator Guide...
Page 55: Chapter 3. Installing The Library
5) Push the plastic tab towards the left wall of the library, then grab the plastic tie and pull it out from behind the metal bridge on the floor of the library. © Copyright IBM Corp. 2005...
Page 56: Step 2: Test The Library
6) Ensure that no pieces of the packaging material remain inside the library. d. Remove the yellow paper tabs from around the I/O Station magazines. 2. Verify the contents of your shipment. Table 3-1. Shipment contents No. of Items Description Library Module communication terminators Module-to-Module communication cable (for each expansion module ordered)
Page 57 Figure 3-1. Cabling on a 5U library – Two module communication terminators ( in Figure 3-1) – Power cord in each power supply ( in Figure 3-1) then into your power source v On a 14U library: Figure 3-2. Cabling on a 14U library –...
Page 58: Step 3: Installing Your Library In A Rack
Operator Panel will turn ON and the library will run its Power On Self Test. If the library is not functioning properly, see “Contacting IBM Technical Support” on page 9-15. 6. Copy the following information from the small label in the bottom left corner of the front panel of each library module on the Appendix D, “Library...
Page 59: Rack Mount Kit Hardware
Figure 3-3. Rack Mount Kit hardware (parts not sized proportionately in figure) Table 3-2. Rack Mount Kit contents Quantity Description Centering nuts: v 8 for racks with round holes ( in Figure 3-3) v 8 for racks with square holes ( in Figure 3-3) Black thumb nuts ( in Figure 3-3)
Page 60: Identifying The Location In The Rack
Table 3-3. Additional Rack Hardware Kit contents Quantity Description Clip/Cage nuts: v 4 clip nuts for racks with round holes ( in Figure 3-3 on page 3-5) v 4 cage nuts for racks with square holes ( in Figure 3-3 on page 3-5) Rack ears ( in Figure 3-3 on page 3-5): Rack ear screws (...
Page 61: Eia Identification And Rail Stud Locations For
Figure 3-4. EIA identification and rail stud locations for FRONT vertical rack rails Figure 3-5. EIA identification and rail stud locations for REAR vertical rack rails 1. Using a pencil, make a mark below the first EIA ( in Figure 3-4 and Figure 3-5) in the five EIAs selected in each vertical rail in your rack.
Page 62: Installing The Rails
v Bottom hole of the fifth EIA ( in Figure 3-4 on page 3-7). b. In the rear vertical rack rails, rail studs will be positioned as follows: v Bottom hole of the second EIA ( in Figure 3-5 on page 3-7). v Top hole of the fourth EIA ( in Figure 3-5 on page 3-7).
Page 63: Rails Installed In Rack (Front View)
Figure 3-6. Rails installed in rack (front view) Chapter 3. Installing the Library...
Page 64: Rails Installed In Rack (Rear View)
Figure 3-7. Rails installed in rack (rear view) 1. Collapse the rail ( in Figure 3-3 on page 3-5). 2. Put a centering nut on each rail stud (two studs on the front edge of each rail; two studs on the back edge of each rail) and finger-tighten (The flat side of the centering nut should be against the flange of the rail when properly installed.).
Page 65: Reducing Library Weight
v Bottom hole of the third EIA in the vertical rack rails (see Figure 3-4 on page 3-7) 6. Repeat this procedure for the other rail. Reducing Library Weight For weight reduction, remove the following components from each unit in the library: v Power supplies v Drives sleds...
Page 66: Placing The Library In The Rack
Removing a Drive Sled Important: Make note of each drive position and associated drive serial number (S/N) in each unit of the library on the Appendix D, “Library Configuration Form,” on page D-1. This information will be important when repopulating the library with the drive(s). Figure 3-9.
Page 67: Installing The Rack Ears
2. Continuing to support the library from the front, remove the sling and continue pushing the library into the rack until it is flush with the flange on the rear of each Rack Mount Kit rail. 3. Install and tighten rear thumb screws located on the flange on the rear of each Rack Mount Kit rail.
Page 68: Installing Library Components Removed For Weight Reduction
v In a 14U library, over the holes in the rack rails that clip/cage nuts were installed e. Place the screws ( in Figure 3-3 on page 3-5) in the slots on the left rack ear ( in Figure 3-3 on page 3-5) and tighten. 3.
Page 69 2. Grasp the handle ( in Figure 3-13) and slowly slide the drive sled into the drive slot, while supporting the drive sled from underneath. Figure 3-13. Tape Drive (detail) 3. Tighten the two thumb screws ( in Figure 3-13) that hold the drive sled in place by turning them clockwise.
Page 70: Step 4: Cabling The Library
Figure 3-14. Control Module Power Supply 1. Replace the power supply component by sliding it into the power supply slot. First, grasp the handle ( in Figure 3-14) while supporting the power supply component from underneath. Then, line up the power supply component with the guides in the power supply slot, and carefully push it into the library.
Page 71: Cabling A 5U Library Containing Scsi Drives
Figure 3-15. Cabling of a 5U library with fibre drives Module communication Power cord terminator Ethernet cable (customer Fibre drive cable supplied) Module communication terminator 1. Install the upper module communication terminator ( in Figure 3-15). 2. Install the lower module communication terminator ( in Figure 3-15).
Page 72: Cabling Of A 5U Library With One Scsi
Figure 3-16. Cabling of a 5U Library with one SCSI drive Module communication SCSI terminator terminator Ethernet cable (customer Power cord supplied) Module communication Drive SCSI cable terminator 1. Install the upper module communication terminator ( in Figure 3-16). 2. Install the lower module communication terminator ( in Figure 3-16).
Page 73: Cabling A 14U Library Containing Fibre Drives
5. Install one end of the power cord ( in Figure 3-16 on page 3-18) in the receptacle in a power supply in your library, then connect the other end of the cord to your power source. Repeat this for every power supply in your library. 6.
Page 74: Cabling A 14U Library Containing Scsi Drives
3. Install a module communication terminator in the lower receptacle of the lower module of your library ( in Figure 3-17 on page 3-19). 4. Install one end of the customer-supplied Ethernet cable ( in Figure 3-17 on page 3-19) in the Library Control Blade Ethernet port, then connect the other end of the cable to your network.
Page 75: Cabling A Library Containing Fibre And Scsi Drives
Module communication SCSI drive-to-host cable terminator SCSI terminators 1. Install a module communication terminator in the upper receptacle of the upper module of your library ( in Figure 3-18 on page 3-20). 2. Install one end of the module-to-module communication cable ( Figure 3-18 on page 3-20) in the lower receptacle of the upper module of your library, then install the other end in the upper receptacle of the lower module of your library.
Page 76: Step 5: Powering On The Library
1. Install a module communication terminator in the upper receptacle of the upper module of your library ( in Figure 3-18 on page 3-20). 2. Install one end of the module-to-module communication cable ( Figure 3-18 on page 3-20) in the lower receptacle of the upper module of your library, then install the other end in the upper receptacle of the lower module of your library.
Page 77: Step 6: Configuring The Library
Note: If the operator panel does not initialize, check all cable connections, and ensure that all doors are tightly closed and all power supply switches are in the ON position. Then, repeat steps 1 and 2. 4. When initialization is complete, configure the library. Step 6: Configuring the Library Now it is time to configure the library using the Setup Wizard.
Page 78 3-24 TS3310 Tape Library Setup and Operator Guide...
Page 79: Chapter 4. Configuration Planning
Zero to four (0 to 4) cleaning slots can be configured in your library. These slots are taken from the unassigned available storage slots. Cleaning cartridges in these slots are used by the library’s Auto Clean function when the drives request cleaning. © Copyright IBM Corp. 2005...
Page 80: Host-Based Cleaning Of A Drive
Host-based cleaning will not use these slots. Host-based cleaning will import cleaning cartridges (CLNxxx) as data cartridges and assign them to a particular logical library. Host-based Cleaning of a Drive Backup applications or archive firmware applications use different techniques to automate the process of cleaning drives.
Page 81: Automatically Creating Logical Libraries
Each logical library is specific to a tape drive interface (for example, SCSI or Fibre Channel). Mixed media is allowed within logical libraries. For example, a logical library can contain LTO 2 and LTO 3 tape cartridges. Automatically Creating Logical Libraries When the library automatically creates logical libraries, the available resources are divided equally among the number of logical libraries created.
Page 82: Changing Logical Library Modes
v Privilege level - the library functions a user is assigned access. Refer to “User Privileges” on page 5-9 for more information on user privilege levels. Changing Logical Library Modes By default, the library has one logical library enabled. The logical library mode must be changed in order to modify the logical library or library.
Page 83: Applying A License Key
Storage slots in an I/O Station configured as storage are normally assigned across multiple logical libraries. In order to increase or decrease the number of I/O Station slots in the library, all logical libraries must first be deleted. If it is desired to keep all the cartridges in a particular logical library together, all the cartridges must be exported by logical library and kept grouped together, then imported as a group back to that particular logical library after the I/O Station slots have been...
Page 84: Creating User Accounts
v User - has access to one or more assigned logical libraries and can perform functions within a logical library, such as performing media and drive functions. A user cannot perform actions that affect the physical library, such as creating, modifying, or deleting a logical library.
Page 85 Note: Make sure that the library is connected to the network before modifying network settings. To modify network settings, you need to provide the data for the following fields: v Library Name is the network name you want to assign to the library. The library name can be up to a maximum of twelve characters long.
Page 86 TS3310 Tape Library Setup and Operator Guide...
Page 87: Chapter 5. User Interfaces
(CM). The user interface appears on the touchscreen LCD display of the Operator Panel for executing basic library management functions. Audible feedback, such as ″key click″ sounds, are generated when a user touches a button on the touchscreen. © Copyright IBM Corp. 2005...
Page 88: Common Operator Panel Elements
Common Operator Panel Elements Figure 5-1. Operator Panel common header elements and subsystem status buttons Common Header Elements All Operator Panel screens (except for the Login screen) contain the following common elements in the header: v Home ( in Figure 5-1) - displays the default Capacity View screen which toggles to the Library View screen.
Page 89: Keyboards
v Investigate - red (An operator intervention has been created; however, the library may still be operational.) Keyboards When a user touches a text box requiring data entry, a keyboard screen appears. Either the alphabetic or numeric keyboard appears, depending on the type of input field.
Page 90: Capacity View Home Screen
Capacity View The Capacity View screen provides tabular data on the capacity of the various areas of the library. Use this screen to see a quick summary of the capacity of the library based on a user login. Figure 5-3. Capacity View Home screen If users have access to more than one logical library, they can navigate to other logical libraries using arrows next to the logical library name at the top of the screen.
Page 91: Menus Available From The Operator Panel
Figure 5-4. Library View Home screen Users can toggle to the Capacity View screen. Menus Available from the Operator Panel The following four menus organize commands into logical groups: v The Setup menu consists of commands that you can use to set up and configure various aspects of the library, including logical libraries connectivity, network, physical library, users, date and time, licenses, and SNMP trap registration.
Page 92: Operations Menu Screen
Figure 5-5. Setup menu screen v The Operations menu consists of commands that enable you to change the library’s mode of operations, import and export cartridges, load and unload drives, move media, and shutdown/restart the library. Figure 5-6. Operations menu screen v The Tools menu consists of commands that you can use to maintain your library such as viewing operator interventions, capturing the library snapshot, identifying ports, and updating firmware using an FMR (Firmware) cartridge.
Page 93: Tools Menu Screen
Figure 5-7. Tools menu screen The following figure is a menu tree showing all functions available from the Operator panel interface. Setup Operations Tools Setup Wizard Move Media Operator Interventions Import Media Update Drive Firmware Create Logical Library Delete Logical Library Export Media Drive Info About Library...
Page 94: Web User Interface (Ui)
Web User Interface (UI) The Web UI is accessible from a web browser and is best viewed using Internet Explorer 4.0 or higher. To manage the library using the Web UI, you must set up the initial network configuration of the library from the Operator Panel touchscreen. For more information, see “Modifying Network Settings”...
Page 95: Menus Available From The Web User Interface
Menus Available from the Web User Interface Monitor System System Summary Manage Cartridges Data Cartridges Cleaning Cartridges I/O Station Manage Drives Load Unload Clean State (Online/Offline) Drive IDs Fibre Channel Ports Manage Library Logical Libraries Cleaning Slots I/O Station Slots Manage Access Users Service Library...
Page 96: Operator Panel Menu Commands And Access
v Up to 10 Users and/or one Administrative user can be logged in at one time on the Web UI. Only one user (Administrative or Service) can be logged in at one time on the Operator Panel. One Administrative user can disconnect another Administrative user.
Page 97: Web User Interface Menu Commands And Access
Table 5-1. Operator Panel Menu Commands and Access (continued). (″X″ - access allowed; ″-″ - access not allowed) Menu Command Administrative User User Drive Info About Library Service — Internal Network — Table 5-2. Web User Interface Menu Commands and Access. (″X″ - access allowed; ″-″ - access not allowed) Menu Command Administrative User...
Page 98 5-12 TS3310 Tape Library Setup and Operator Guide...
Page 99: Chapter 6. Configuring The Library
If necessary, you can cancel out of the Setup Wizard on the Operator Panel and begin using the library locally with the default settings in place. If you accept the default network configuration settings, you will not be able to access the © Copyright IBM Corp. 2005...
Page 100: Step 1: Log In To The Operator Panel
library remotely from the Web User Interface. You can, however, return to the Setup Wizard at any time and modify network and other settings. Important: Use the Appendix D, “Library Configuration Form,” on page D-1 to record all library settings. At this time, there is no way to electronically save and restore library settings.
Page 101: Step 2: Access The Setup Wizard
Step 2: Access the Setup Wizard Important: If at any point you touch Cancel while in the Setup Wizard, the Setup Wizard: Cancel screen appears. The screen is dynamically updated to indicate what the current configuration of the library is, including any settings that have been applied thus far in the Wizard.
Page 102: Step 5: Enter License Keys
v Subnet Mask - the IP address of the subnetwork 7. Touch Apply to save the network settings. 8. After a successful save, touch Close. 9. Touch Local to complete configuring your library using the Operator Panel. Note: The Setup Wizard is not available from the Web User Interface. Step 5: Enter License Keys Read “Applying a License Key”...
Page 103: Step 7: Assign I/O Station Slots
2. Using the up and down arrows, choose the number of cleaning slots you would like to assign in your library. 3. Touch Next to continue. Step 7: Assign I/O Station Slots Read “Configuring I/O Stations” on page 4-4 before beginning this step. The library has six I/O Station slots assigned as a default.
Page 104: Step 10: Import Cleaning Cartridge(S)
6. Repeat this procedure until all data cartridges have been imported into the library. Step 12: Register for My Support My Support registration provides email notification from IBM when new firmware levels have been updated and are available for download and installation as well as other information about your library.
Page 105 Enter your user name and password on the Appendix D, “Library Configuration Form,” on page D-1. IBM recommends that you update library and drive firmware when new levels become available. v For instruction on updating library and drive firmware, see “Updating Library Firmware”...
Page 106 TS3310 Tape Library Setup and Operator Guide...
Page 107: Chapter 7. Operating Procedures
“Importing a Cleaning Cartridge” on page 7-16 “Exporting a Cleaning Cartridge” on page 7-16 Library and Logical Libraries The following sections give information on operating procedures related to the library or logical libraries within your library. © Copyright IBM Corp. 2005...
Page 108: Viewing System Information
Viewing System Information From the Web User Interface: Monitor System → System Summary This menu item gives information on the overall health of the library, as well as, the current assignment of I/O slots, drives, cleaning cartridge slots, and storage slots.
Page 109: Creating Logical Libraries
8. Touch Exit to return to the Tools menu. 9. Touch the Operations tab, then touch Logical Library Mode to bring your logical libraries back ONLINE. Creating Logical Libraries From the Operator Panel: Setup → Create Logical Libraries From the Web User Interface: Manage Library → Logical Libraries Use this menu to create logical libraries within your library.
Page 110: Assigning I/O Station Slots
Assigning I/O Station Slots From the Operator Panel: Setup → I/O Station Slots From the Web User Interface: Manage Library → I/O Station Slots A 5U library has six I/O Station slots. A14U library can have six (in the control module), twelve (in the expansion module), or all eighteen (six in the control module plus 12 in the expansion module) I/O Station slots.
Page 111: Setting The Date And Time
Setting the Date and Time From the Operator Panel: Setup → Date and Time The date and time on your library will need to be changed at the initial installation of your library, after a power outage, and when daylight savings time comes and goes.
Page 112 v SNMP (Simple Network Management Protocol) Version Version Simple Network Management Protocol (SNMP) is a set of protocols for managing complex networks. SNMP works by sending messages, called protocol data units (PDUs), to different parts of a network. Agents, which are SNMP-compliant devices, store data about themselves in Management Information Bases (MIBs) and return this data to the SNMP requesters, such as the host’s monitoring application.
Page 113: Configuring The Library For Remote Access
The authentication algorithm is set to MD5 and the encryption is disabled system-wide. Selecting Apply applies the modified settings to all three tabs: SSL, Trap Registration, and SNMP Version. Configuring the Library for Remote Access From the Operator Panel: Setup → Network Config You must configure your library’s network before you can use the remote Web User Interface.
Page 114 Important: If you do not perform library shutdown before you power off the library, loss of data could occur. Restart shuts down and restarts the library’s operating system and firmware. When performing a restart, the library finishes all active commands received from the host application and does not process any new commands.
Page 115: Viewing Error Messages
v Bring each drive online using the Operator Panel by selecting Operations → Change Drive Mode. Viewing Error Messages From the Operator Panel: Tools → Operator Interventions This menu item provides a method for managing any logged service action tickets. If no logged service action tickets are on file, the following message is displayed: ″No operator interventions were found.″...
Page 116: Locking/Unlocking The I/O Station
3. Browse to the file on your computer, select the ″.tgz″ file that was downloaded from the IBM web site, then click Update Library Firmware. The Web User Interface will indicate that the operation has completed. This means that the firmware file has been successfully moved from the host computer to the library.
Page 117: Updating Drive Firmware
The tool scans the SCSI bus and will find and display for selection all IBM LTO devices. The tool will not display and allow for selection any non-IBM device.
Page 118 To download the ITDT tool and instructions for using the tool, visit http://www-03.ibm.com/servers/storage/support/. Updating Drive Firmware Using a Firmware (FMR) Cartridge A firmware (FMR) cartridge is a blank tape cartridge that is used to transfer updated drive firmware code to the library.
Page 119: Drives
For instructions about updating firmware from a server that uses an IBM tape device driver, refer to the IBM Ultrium Device Drivers Installation and User’s Guide. To update firmware from a server that uses a non-IBM tape device driver, refer to the documentation for that device.
Page 120: Unloading A Drive
Unloading a Drive From the Operator Panel: Operations → Unload Drive From the Web User Interface: Manage Drives → Unload Drive This menu item enables you to choose the drive to unload from a list of loaded drives. The cartridge being unloaded from the drive will be returned to its designated storage slot.
Page 121: Modifying A Fibre Channel Drive Port Setting
Modifying a Fibre Channel Drive Port Setting From the Web User Interface: Manage Drives → Drive Fibre Port Channels Use this menu item to modify the port setting of Fibre Channel drives installed in your library. For more information, see “Supported Topologies” on page 2-6. Capturing a Drive Dump To capture a drive dump, use the ITDT tool.
Page 122: Moving Data Cartridges
Moving Data Cartridges From the Operator Panel: Operations → Move Media From the Web User Interface: Manage Cartridges → Data Cartridges This menu item is used to move data cartridges between the I/O Station, storage slots, and drives. You can view information about a specific cartridge if its volume serial number is known.
Page 123: Chapter 8. Using Ultrium Media
“Disposing of Tape Cartridges” on page 8-17 “Ordering Media Supplies” on page 8-18 To ensure that your IBM Ultrium Tape Drive conforms to IBM’s specifications for reliability, use only IBM LTO Ultrium tape cartridges. The IBM TotalStorage LTO Ultrium 400 GB Data Cartridge cannot be interchanged with the media used in other IBM non-LTO Ultrium tape products.
Page 124: Cartridge Compatibility
This process continues until all tracks are written and the cartridge is full, or until all data is written. Figure 8-1. The IBM TotalStorage LTO Ultrium 400 GB Data Cartridge LTO cartridge memory (cut-away...
Page 125: Capacity Scaling
Certain built-in security measures help ensure that the data written on a WORM cartridge does not become compromised, for example: v The format of an IBM Ultrium 3 400 GB WORM Tape Cartridge is unlike that of standard read/write media. This unique format prevents a drive that lacks WORM-capable firmware from writing on a WORM tape cartridge.
Page 126: Worm Media Errors
To remove a cleaning cartridge from its designated cleaning slot, export it from the library. The IBM Cleaning Cartridges are valid for 50 uses. The cartridge’s LTO-CM chip tracks the number of times that the cartridge is used. Cartridge Memory Chip (LTO-CM)
Page 127: Bar Code Label Requirements For Ultrium
Tape cartridges can be ordered with the labels included or with custom labels. To order tape cartridges and bar code labels, see “Ordering Media Supplies” on page 8-18. The bar code for usage in IBM tape libraries must meet predefined specifications. They include (but are not limited to):...
Page 128: Guidelines For Using Bar Code Labels
Guidelines for Using Bar Code Labels Apply the following guidelines whenever using bar code labels: v Use only IBM-approved bar code labels on cartridges to be used in an IBM tape library. v Do not reuse a label or reapply a used label over an existing label.
Page 129: Write-Protect Switch
Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape. To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM LTO Ultrium Tape Drives, use the following guidelines: v Do not drop the cartridge. If the cartridge drops, slide the cartridge door back and ensure that the leader pin is properly seated in the pin-retaining spring clips in Figure 8-8 on page 8-11).
Page 130: Provide Training
v Do not stack more than six cartridges. v Do not degauss a cartridge that you intend to reuse. Degaussing makes the tape unusable. Provide Training v Post procedures that describe proper media handling in places where people gather. v Ensure that anyone who handles tape has been properly trained in handling and shipping procedures.
Page 131: Provide Proper Acclimation And Environmental Conditions
– Double-box the cartridge (place it inside a box, then place that box inside the shipping box) and add padding between the two boxes (see Figure 8-6). Figure 8-6. Double-boxing tape cartridges for shipping Provide Proper Acclimation and Environmental Conditions v Before using a cartridge, let it acclimate to the normal operating environment for 1 hour.
Page 132: Examples Of Cartridge Problems
Perform the following steps: 1. Look for cartridge mishandling. 2. Use the IBM Leader Pin Reattachment Kit (part number 08L9129) to correctly seat the pin (see “Repositioning a Leader Pin” on page 8-11). Then, immediately use data recovery procedures to minimize chances of data loss.
Page 133: Repositioning A Leader Pin
If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from the tape, you must use the IBM Leader Pin Reattachment Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if you must remove more than seven meters (23 feet) of leader tape.) The sections...
Page 134: Placing The Dislodged Leader Pin Into The Correct Position
Figure 8-9. Placing the dislodged leader pin into the correct position. The cartridge door is open to show the leader pin. 2. With plastic or blunt-end tweezers, grasp the leader pin and position it in the pin-retaining spring clips ( in Figure 8-9).
Page 135: Reattaching A Leader Pin
Figure 8-11). Leader pins and C-clips. Figure 8-11. Leader Pin Reattachment Kit Attention: v Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other methods of reattaching the pin will damage the tape, the drive, or both.
Page 136: Attaching The Leader Pin Attach Tool To The
Figure 8-12. Attaching the leader pin attach tool to the cartridge. To hold the cartridge door open, hook the tool into the door and pull the tool back. 2. To find the end of the tape inside the cartridge, attach the cartridge manual rewind tool ( in Figure 8-13 on page 8-15) to the cartridge’s hub 2 by fitting the tool’s teeth between the teeth of the hub.
Page 137: Removing The C-Clip From The Leader Pin
Figure 8-13. Winding the tape out of the cartridge. Turn the cartridge manual rewind tool clockwise to see the end of the tape, then turn it counterclockwise to bring the tape to the cartridge door. 5. On the leader pin ( in Figure 8-14), locate the open side of the C-clip ( in Figure 8-14).
Page 138: Attaching The Leader Pin To The Tape
Note: Use care to ensure that the tape is centered over the leader pin. Failure to properly center the tape on the pin will cause the repaired cartridge to fail. When the tape is properly centered, a 0.25-mm (0.01-in.) gap exists on both sides of the pin.
Page 139: Environmental And Shipping Specifications For Tape Cartridges
Environmental and Shipping Specifications for Tape Cartridges Before you use a tape cartridge, acclimate it to the operating environment for a minimum of 24 hours or the time necessary to prevent condensation in the drive (the time will vary, depending on the environmental extremes to which the cartridge was exposed).
Page 140: Ordering Media Supplies
Table 8-5 lists the cartridges and media supplies that you can order for the drive. Table 8-5. Media supplies Supply Item Methods of Ordering v Order the cartridge from your IBM Sales Representative or any IBM TotalStorage LTO Ultrium 400 GB Data authorized IBM Business Partner by specifying Machine Type Cartridge 3589 Model 009.
Page 141: Ordering Bar Code Labels
Ordering Bar Code Labels The IBM TotalStorage Tape Drive does not require cartridge bar code labels. If you use your data cartridges or cleaning cartridges in an IBM tape library product, you may need cartridge bar code labels if your tape library product requires them. You can order these labels separately from the IBM Data Cartridges and Cleaning Cartridges.
Page 142 Table 8-6. Authorized suppliers of custom bar code labels (continued) In America In Europe and Asia Dataware Dataware Labels Europe P.O. Box 740947 Heubergstrasse 9 Houston, TX 77274 D-83052 Bruckmuhl-Gotting U. S. A. Germany Telephone: 800-426-4844 Telephone: 49 8062-9455 http://www.datawarelabels.com/ http://www.datawarelabels.com/ NetC NetC Europe Ltd...
Page 143: Chapter 9. Troubleshooting
Before ordering a replacement CRU, ensure that the following criteria is met: v The failure is repeatable. v A dump is captured for emailing to IBM Service. – Use the ITDT tool for drive dumps. – Use the Web User Interface (Service Library → Capture Log) for library dumps.
Page 144: Operator Intervention Messages
Customers can frequently resolve a simple problem themselves by using the information found in “Diagnosing a Problem” on page 9-3. If the problem involves a field replaceable unit (FRU), the customer must contact IBM Technical Support (see “Contacting IBM Technical Support” on page 9-15). Only qualified service technicians can service FRUs.
Page 145: Diagnosing A Problem
Operator Intervention Alert LED on the front panel of the library to the right of the power button. Before calling IBM to order a replacement CRU or to request The resolution for an Operator Intervention FRU replacement: suggests a CRU or FRU v Refer to Chapter 10, “Service Action Tickets (Txxx) and...
Page 146 The procedure will direct you to the IBM web site to check for latest firmware levels. TS3310 Tape Library Setup and Operator Guide...
Page 147 1. From the Operator Panel, select Setup → License. requiring a License Key code. 2. Re-enter the license key code. If the license key code can not be located, contact your IBM Sales Representative. Power If the power supply power 1.
Page 148: Interpreting Leds
Interpreting LEDs Light emitting diodes (LEDs) provide a visual indication about the status of certain library components. LEDs can sometimes communicate that a problem exists when operator interventions cannot. For example, an LED can indicate a firmware problem that prohibits the library from generating operator interventions. The following components of the library have LEDs: v “Power Button LEDs”...
Page 149: Library Control Blade Leds
Library Control Blade LEDs The library contains a Library Control Blade (LCB). LEDs are used to indicate the status of the LCB. Figure 9-2. Library Control Blade LEDs LCB LEDs ( ) indicate status by the rate at which they blink. The color of the LED identifies the area of the component being reported.
Page 150: Tape Drive Leds
Check the firmware for the LCB and make sure that you have the most second current firmware available (visit http://www.ibm.com/storage/lto. Do not replace the LCB. It is unlikely that the LCB hardware is the source of the problem. Observe LEDs on other components before referring to “Contacting IBM Technical Support”...
Page 151: Tape Drive Leds
Figure 9-3. Tape drive LEDs Use the following table to interpret tape drive activity by observing tape drive LEDs ( in Figure 9-3). Table 9-3. Tape Drive Activity Color Represents Drive Status Green Processor v Solid ON - Drive’s main processor is not operating activity v Solid ON for 3 seconds, then blinks twice - Drive firmware is downloading...
Page 152: Power Supply Leds
Use the following table to interpret fibre channel link activity. Table 9-4. Fibre Port Link LED on Tape Drive Color Represents Fibre Port Link Status Green LIP and activity v Solid ON - Loop Initialization Protocol (LIP) has occurred. v Blinks at regular intervals - Host command/data activity is occurring.
Page 153: Picker Led
Table 9-5. Power Supply LEDs Color Represents Power Supply Status Green AC OK v Solid ON - The power supply’s AC input is above the minimum (top) requirements to operate. v Solid OFF - The power supply’s AC input is below the minimum requirements to operate.
Page 154: Reseating Cables
Figure 9-5. Picker LED Reseating Cables To reseat library cables and terminators, perform the following steps: 1. Locate the cable or terminator by referring to the appropriate figure below. Figure 9-6. Cabling of a 5U Library with Fibre Drives Module Module communication Fibre drive cable communication...
Page 155: Cabling Of A 5U Library With Scsi Drives
Figure 9-7. Cabling of a 5U Library with SCSI Drives Module Module communication Power cord communication terminator terminator Ethernet cable SCSI terminator SCSI drive cable (customer supplied) Figure 9-8. Cabling of a 14U Library with Fibre Drives 9-13 Chapter 9. Troubleshooting...
Page 156: Cabling Of A 14U Library With Scsi Drives
Module Module communication Fibre drive-to-network cables communication terminator terminator Module-to- Power cord (upper module module) communication cable Ethernet cable Power cord (lower (customer module) supplied) Figure 9-9. Cabling of a 14U Library with SCSI Drives Module Module communication communication Power cord terminator terminator Module-to-...
Page 157: E-Mailing Logs
2. Capture a current library log. To capture a library log from the Web User Interface, select Service Library → Capture Log. 3. When requested by IBM, attach the log to an email message and send it to IBM Technical Support for further diagnosis.
Page 158 Failure to return the failed part to IBM within 30 days will result in the customer being billed for the new list price. The customer is responsible for installing and setting up the CRU replacement part.
Page 159: Chapter 10. Service Action Tickets (Txxx) And Diagnostic Resolutions (Drxxx)
See “Interpreting LEDs” on page 9-6 for more information. If the LEDs on all components are functioning properly, see “Contacting IBM Technical Support” on page 9-15. Service Action Tickets When the library detects a problem, it generates an error code and displays it in the Operator Intervention report, along with a full description of the problem and suggestions for resolving it.
Page 160: T002: Put Operation Failed, Cartridge Final Position Unknown, Motion Ok
Possible CRU Replacements v Tape Cartridge v Library Control Blade Possible FRU Replacements v Picker Assembly v Cable Spool v Enclosure Resolution Perform “DR001: Manually Recover Tape from Picker” on page 10-30. T002: PUT operation failed, cartridge final position unknown, motion OK The library cannot successfully put a cartridge into a drive, Description...
Page 161: T003: Get Operation Failed, Cartridge Final Position Unknown, Motion Ok
Resolution Perform “DR002: Manually Recover Tape from Source or Destination Slot” on page 10-30. Before closing the ticket: v If a storage cell is blocked by foreign material, remove the foreign material. v If the Picker is improperly positioned, power cycle the library.
Page 162: T004: Put Operation Failed, Cartridge Back In Source Location, Motion Ok
Resolution Perform “DR002: Manually Recover Tape from Source or Destination Slot” on page 10-30. Before closing the ticket: v If a storage cell is blocked by foreign material, remove the foreign material. v If the Picker is improperly positioned, power cycle the library.
Page 163: T005: X, Y, Θ Motion Profile Failure, Cartridge In Picker, Motion Not Ok
Resolution Perform “DR004: Manually Inspect Destination Element” on page 10-31. Before closing the ticket, perform the following: 1. If a magazine cell is blocked by foreign material, remove the foreign material. 2. If a magazine is not clipped in and seated correctly, reseat the magazine.
Page 164: T006: X, Y, Θ Motion Profile Failure, No Cartridge In Picker, Motion Not Ok
Possible CRU Replacements v Tape Cartridge v Library Control Blade v Drive Sled Possible FRU Replacements v Picker Assembly v Y Motor v Y-axis Assembly v Cable Spool v Enclosure Resolution Perform “DR005: Motion Failure Diagnostic (a Library Verify Test)” on page 10-31. If the problem persists, refer to “Diagnosing a Problem”...
Page 165: T007: X, Y, Θ Motion Obstruction, Motion Ok
T007: X, Y, Θ motion obstruction, motion OK Description A complete physical obstruction exists in a motion path that precludes repeated attempts to move beyond a certain point in the range of motion. Servo control appears normal but a move profile cannot be completed. Cartridge may have been returned to a home slot.
Page 166: T009: Drive Load Unsuccessful, Motion Ok
Possible FRU Replacements v Picker Assembly v Y Motor v Y-axis Assembly v Enclosure Resolution v Verify that no obstructions are present in the path of the Picker. v Perform “DR028: Motion Obstruction Diagnostic” on page 10-37. v If the problem persists, refer to “Diagnosing a Problem” on page 9-3 for additional diagnostic procedures.
Page 167: T013: Cannot Read Or Invalid Library Serial Number Label
Detection Scenarios 1. After being issued a move media from a host that requires a GET from a drive, the drive never achieves the unloaded state. 2. When GUI commands are issued that require a drive unload (manual drive unload, move media, etc.) and the drive never achieves the unloaded state.
Page 168: T017: Invalid Storage Or I/O Position
Y-axis Assembly v Cable Spool v Picker Assembly v Enclosure Resolution Before contact IBM Technical Support, refer to “Diagnosing a Problem” on page 9-3 for additional diagnostic procedures. T018: Invalid Drive Position Description Calibration completes and the coordinates of each drive are calculated.
Page 169: T020: Cannot Calibrate Storage, Motion Ok
Cable Spool v Picker Assembly v Enclosure Resolution Before replacing a library component or contacting IBM Technical Support, refer to “Diagnosing a Problem” on page 9-3 for additional diagnostic procedures. If the problem can not be resolved using the information in this document, perform “DR021: Contact Service”...
Page 170: T021: Lost Electrical Connection/Communications With Drive Sled
(refer to “Replacing a Drive” on page 11-10). 2. If a drive is unplugged, reconnect the drive. 3. Before replacing a library component or contacting IBM Technical Support, refer to “Diagnosing a Problem” on page 9-3 for additional diagnostic procedures.
Page 171: T023: Drive Sled Fan Spinning Too Slow Or Not
T023: Drive sled fan spinning too slow or not at all Description A drive sled fan is detected to be spinning too slow or not at all. Regular polling/monitoring of the fan indicates a problem. Detection Scenarios Root Causes 1. Hardware failure of fan. 2.
Page 172: T031: Cannot Unlock I/O Station
Resolution v “DR011: I/E (I/O Station) Lock Diagnostic (a Library Verify Test)” on page 10-33 v Before replacing a library component or contacting IBM Technical Support, refer to “Diagnosing a Problem” on page 9-3 for additional diagnostic procedures. T032: Cannot lock I/O Station...
Page 173: T033: Drive Tapealert Flag 3 - Hard Read Or Write Error
Perform the following: v “DR011: I/E (I/O Station) Lock Diagnostic (a Library Verify Test)” on page 10-33 v Before replacing a library component or contacting IBM Technical Support, refer to “Diagnosing a Problem” on page 9-3 for additional diagnostic procedures.
Page 174: T035: Drive Tapealert Flag 5 - Read Failure
Resolution If the cartridge is managed by a host application, export the cartridge via the host application. If the cartridge is managed by the library, perform the following: v Remove the suspect cartridge (see “Exporting a Data Cartridge” on page 7-15 or “Exporting a Cleaning Cartridge”...
Page 175: T037: Drive Tapealert Flag 8 - Not Data Grade
Resolution If the cartridge is manage by a host application, export the cartridge via the host application. If the cartridge is managed by the library, perform the following: v Remove the suspect cartridge (see “Exporting a Data Cartridge” on page 7-15 or “Exporting a Cleaning Cartridge”...
Page 176: T039: Drive Tapealert Flag 12 - Unsupported Format
System determines that the drive has issued a TapeAlert 12 indicating that the media loaded is an unsupported format. In the case of the IBM LTO family of drives, full backward read and write compatibility stopped when LTO 3 was introduced.
Page 177: T045: Drive Tapealert Flag 20- Clean Now
Root Causes Drive has determined that there is a problem per its internal algorithms. Possible CRU Replacements Tape Cartridge Resolution If the cartridge is manage by a host application, export the cartridge via the host application. If the cartridge is managed by the library, perform the following: v Remove the suspect cartridge (see “Exporting a Data Cartridge”...
Page 178: T048: Drive Tapealert Flag 23 - Invalid Cleaning Tape
Detection Scenarios v Tape drive issues a TapeAlert 22 v Code that manages library based cleaning determines that a cartridges is consumed based on actively managing the use count. Root Causes Cleaning tape is used up. Possible CRU Replacements v Tape Cartridge Resolution If the cartridge is manage by a host application, export the cartridge via the host application.
Page 179: T050: Drive Tapealert Flag 31 - Hardware B
Possible CRU Replacements v Tape Cartridge v Drive Sled Resolution From the Operator Panel, select Tools → Service → Drive to run the drive diagnostic. A blank, scratch cartridge is required for this test.Before performing the following: v “Removing a Drive Sled” on page 11-9 v “Replacing a Drive”...
Page 180: T060: Door Open
Detection Scenarios Tape drive issues a TapeAlert 33 which is recognized by the library during the continuous four second polling cycle of drive status. Drive has determined that there is a problem per its Root Causes internal algorithms. Possible CRU Replacements Tape Drive From the Operator Panel, select Tools →...
Page 181: T062: Frame Configuration Problem
T062: Frame Configuration Problem Description At boot time or run time the library physical frame configuration is not valid. Detection Scenarios 1. Code determines that there is greater then one control module based on geographic address bits. 2. Code detects five frames or greater above the control module per the geographic address bits.
Page 182: T064: Library Control Blade Hardware Failure
Detection Scenarios 1. At first boot up from clear to ship, the library must establish the WWN for the first time. There may be no WWN in system memory at this point. 2. Any power up. System memory already has a WWN established for the Library Control Blade.
Page 183: T066: Drive Power Fuse (F1) Blown
3. Cable failure or not plugged in Possible FRU Replacements v Operator Panel v Enclosure Resolution Remove and replace the display assembly (see “Contacting IBM Technical Support” on page 9-15). 10-25 Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
Page 184: T068: Destination Element For A Move Media Is Full
T068: Destination element for a move media is full Description The robot has attempted to put to a drive, I/O, or storage element and has determined that the element is full. This is distinctly NOT a SCSI illegal request situation. At the beginning of the move media, the library inventory has indicated that the destination element was in an empty state to allow it to be a valid destination.
Page 185: T071: Power Supply Not Present
Detection Scenarios 1. The loss of communications between the library and the 2. The loss of communications between the UDS controller board and the drive brick. Root Causes 1. Various hardware problems inside the sled. 2. Drive brick firmware bug 3.
Page 186: T073: I/O Storage Door Open
T073: I/O Storage Door Open Description Certain IO doors can be designated as storage slots. When one of these doors is open, the system should not become operational because these storage slots would not be available to the robot. The ticket is posted as a means of informing the user that the library cannot become operational and that they should close the door so the system can lock it and start using it.
Page 187: T076: Robot Initialization Failure
Description The current level of library firmware does not support the module configuration as detected by scanned module serial number labels. The causes for this ticket will likely change over time as new valid configurations are added to the system. At GA time, the firmware will allow 5U and 14U configurations.
Page 188: T077: I/O Station Partially Open Or Unplugged
T077: I/O Station Partially Open or Unplugged Description This ticket is specifically designed to report the problem that would occur if the cable connecting any of the IE stations is unplugged. Hardware limitations make it such that and unplugged IE and a partially open IE cannot be distinguished from one another.
Page 189: Dr003: Drive Unload Diagnostic
4. Select Tools → Service → Library → Robotics to determine if the failure is permanent. v If the test fails, contact IBM Technical Support (see “Contacting IBM Technical Support” on page 9-15). v If the test passes, monitor for reoccurrence.
Page 190: Dr006: Drive Diagnostic (A Library Verify Test)
If the test passes, the failure is most likely with a particular bar code label. v If the test fails, the failure is most likely with the part that contains the bar code scanner. Contact IBM Technical Support (see “Contacting IBM Technical Support” on page 9-15.
Page 191: Dr009: Ac Failure Diagnostic
Once the terminator and cables are installed, perform the Self Test again. If there is no upper expansion module, select the Next button. - Self Test Failed - Self Test failed. Contact IBM Service to order replacement cable or upper expansion module. See product documentation to determine how to order parts.
Page 192: Dr012: Host Cabling Diagnostic
Troubleshooting Steps: To proceed with troubleshooting the library should be taken out of service. v All host operations should be quiesced by the user. v All logical libraries should be taken offline. It may take several minutes to achieve offline state for all partitions depending on host commands in progress. Do you want to set all logical libraries to offline at this time? v No - You have elected to troubleshoot at a later time.
Page 193: Dr015: Unsupported Format Diagnostic
Troubleshooting Step: Determine whether the cartridge should be write protected or not. If not, export the cartridge via your back up application and correct the problem be manually changing the write protect switch on the cartridge. If the cartridge is correctly set as a ″read only″ tape, investigate your host application to determine why a write was attempted.
Page 194: Dr020: Re-Inventory The Library
DR021: Contact Service This ticket requires technical assistance from IBM. Please contact an IBM Service Representative by phone or web to open a Service Request. In the USA: 800-IBM-SERV (1-800-426-7378) All other countries/regions: http://www.ibm.com...
Page 195: Dr024: Close Io Door
3. Close the doors and wait for the System to complete initialization. 4. Use the Tools>Service>Library>Robot Test to exercise the robot and verify that the obstruction is cleared. v If the test fails, contact IBM Technical Support for further troubleshooting. Refer to “Contacting IBM Technical Support” on page 9-15.
Page 196: Dr030: Drive Load Failure Resolution
2. If this same problem is reported on multiple drives, contact IBM Technical Support for picker replacement. 3. If this problem is isolated to an individual drive, contact IBM Technical Support for drive replacement.
Page 197: Dr034: Io Storage Door Open Resolution
30 seconds. Re-insert the drive and tighten the thumbscrews. 3. The library should now attempt to discover and initialize the drive again. 4. If this second attempt to establish the drive firmware level fails, contact IBM Technical Support (see “Contacting IBM Technical Support” on page 9-15.
Page 198 2. If none of the doors is partially open, open the access door and look for the unplugged cable on the back of the lock assembly. 3. Contact IBM Technical Support if problem persists. 10-40 TS3310 Tape Library Setup and Operator Guide...
Page 199: Chapter 11. Add, Remove, Replace Procedures
Before ordering a replacement CRU, ensure that the following criteria is met: v The failure is repeatable. v A dump is captured for emailing to IBM Service. – Use the ITDT tool for drive dumps. – Use the Web User Interface (Service Library → Capture Log) for library dumps.
Page 200: Preparing A Library Or Library Module For Repairs
Table 11-1. Library state required when servicing library components (continued) Library Component Required Library State Storage Column Power OFF Drive Power ON Preparing a Library or Library Module for Repairs 1. If necessary, vary drives and logical libraries offline. 2. If necessary, remove all tape cartridges from the library or library module. Important: The logical library boundaries are very flexible in this product.
Page 201: Removing/Replacing Apower Supply (Primary And Redundant)
Removing/Replacing aPower Supply (Primary and Redundant) Figure 11-1. Power supplies in a control module Primary power supply Redundant power supply Library power is controlled at the individual power supplies and at the front panel of the library. The switch on the rear of each power supply controls power for the library (Note: Power supplies remained powered ON.).
Page 202: Removing A Primary Power Supply
Figure 11-2. Power Supply Handle Power cord receptacle Thumb screws Power switch Removing a Primary Power Supply 1. Perform “Preparing a Library or Library Module for Repairs” on page 11-2. 2. Unplug each end of the power cord in the proper sequence. Attention: First, disconnect the power cord from the power source.
Page 203: Adding A Redundant Power Supply
3. Connect the power supply by plugging in each end of the power cord in the proper sequence. Attention: First, connect the power cord to the power supply receptacle ( in Figure 11-2 on page 11-4). Then, connect the power cord to the power source. 4.
Page 204: Adding A New Drive
Adding a New Drive You might need to add a drive if you are adding a new logical library or a new host to your library. Figure 11-3. Control module with one SCSI drive and one cover plate Drive slot cover plate Power supply power switch Cover plate thumb screws Power supply power cord...
Page 205: Control Module With One Scsi Drive Installed And One Open Drive Slot With Cover Plate Removed
Figure 11-4. Control module with one SCSI drive installed and one open drive slot with cover plate removed Installed drive Available drive slot Drive slot guide rails a. Insert the new drive sled into the empty drive slot. Use the guide rails on both the drive sled and in the drive slot ( in Figure 11-4), slowly slide the drive sled into the slot.
Page 206: Control Module With Two Drive Sleds
Figure 11-5. Control Module with two Drive Sleds Tape drive SCSI receptacle Drive thumb screws Drive handle SCSI terminator Note: The thumb screws must be aligned with the screw holes in the module. If they are not aligned, the drive sled was not inserted correctly. a.
Page 207: Removing A Drive Sled
v From the Operator Panel, select Operations → Change Drive Mode v From the Web User Interface, select Manage Drives → Change State of Drives Note: The library can use the drive immediately after the library application code has been downloaded. e.
Page 208: Replacing A Drive
a. For a SCSI drive, loosen the two thumb screws that hold the SCSI cable and terminator in place by turning them counterclockwise. Disconnect the cable and terminator from the drive being removed. b. For a Fibre Channel drive, unplug the fibre cable. 3.
Page 209: Removing The Library Control Blade (Lcb)
The two bottommost slots are designated as Ethernet ( in Figure 11-7) and serial ( in Figure 11-7) ports, and are reserved for use by IBM Service Personnel. Figure 11-7. Library Control Blade Module communication Module-to-module communication cable...
Page 210: Replacing The Library Control Blade (Lcb)
Latches Serial port (for IBM service personnel use) 3. Grasp the pair of latches ( in Figure 11-7 on page 11-11) near the top and bottom of the LCB. Simultaneously push the latches to the left, and then pull them out and away from the LCB.
Page 211 Figure 11-9. Library Control Blade Module communication Module-to-module communication cable terminator Ethernet cable (customer Ethernet port (for IBM service personnel use) supplied) Latches Serial port (for IBM service personnel use) 4. Reconnect the Ethernet cable ( in Figure 11-9) by pinching the tab and pushing the connector into the LCB.
Page 212: Removing/Replacing The Compact Flash Card
Removing/Replacing the Compact Flash Card The compact flash card stores firmware and other important data that pertains to the drive and the library. The compact flash card is a component of a control module and resides on the Library Control Blade (LCB). In Figure 11-10, the area inside the white circle shows the location of compact flash card on the LCB.
Page 213: Removing The Compact Flash Card
v the most current version of the library firmware v the most current version of the drive firmware v Vital Product Data (VPD) v error log data v a machine state ″snapshot″ the library saves when an error occurs The drive firmware is retained on an EPROM on the drive. If a new drive with downlevel drive firmware is installed, the library automatically updates the new drive with the latest version of drive firmware, which is stored on the compact flash card.
Page 214: Replacing The Compact Flash Card
Figure 11-11. Removing the Compact Flash Card from the Library Control Blade 1. Remove the Library Control Blade (LCB). See “Removing the Library Control Blade (LCB)” on page 11-11) for detailed instructions. 2. Locate the compact flash card component on the LCB board ( Figure 11-11).
Page 215: Library Conversions
static electricity in your body. Do not attempt to remove the Compact Flash Card without taking appropriate ESD precautions. Refer to Figure 11-10 on page 11-14 for this procedure. 1. Locate the vacant slot for the compact flash card position on the LCB. (See the area enclosed in the white circle in Figure 11-10 on page 11-14for location).
Page 216: Removing The Rack Ears On A Control
3. Reduce library weight. For instructions, refer to “Reducing Library Weight” on page 3-11. 4. Remove rack ears from all library modules. a. Grasp the I/O Station handle and pull it toward you until it locks in the open position. b.
Page 217: Removing/Installing Library Foot Pads
9. Perform “Returning a Library or Library Module to Normal Operations after Repairs” on page 11-2. Removing/Installing Library Foot Pads v “Removing Library Foot Pads” v “Installing Library Foot Pads” Removing Library Foot Pads If your library is currently being used as a desktop unit, foot pads will be installed on the bottom of the library.
Page 218 Figure 11-13. Gear rack Magnification of Rear gear rack rear gear rack locking Front gear rack locking mechanism mechanism Verify that the front ( in Figure 11-13) and rear ( in Figure 11-13) gear racks are properly aligned and positioned. v In a control module, verify that the gear racks are in the down position.
Page 219 To align the gear racks in a multi-module library: 1. Slightly push up and pinch the gear rack locking mechanism ( Figure 11-13 on page 11-20) to unlock the gear rack in the control module. 2. While pinching the gear rack locking mechanism ( in Figure 11-13 on page 11-20), push the gear rack down until it aligns with the gear rack in the expansion module, then release your hold on the locking mechanism.
Page 220 11-22 TS3310 Tape Library Setup and Operator Guide...
Page 221: Chapter 12. Parts List
Before ordering a replacement CRU, ensure that the following criteria is met: v The failure is repeatable. v A dump is captured for emailing to IBM Service. – Use the ITDT tool for drive dumps. – Use the Web User Interface (Service Library → Capture Log) for library dumps.
Page 222 Cover plate for fan slot — 23R2604 Cover plate for empty Power Supply slot — 23R2606 Cover plate for empty drive slot — 23R2605 Library and Drive Firmware Update (by an IBM Service Representative) 0500 — Rack ears — 23R3349 Foot pads — 23R2599 SCSI Cables, 0.4 m...
Page 223: Types Of Power Cord Plugs
Figure 12-1. Types of Power Cord Plugs Table 12-1. Power Cords Description, Feature Plug Standard Index Number Code (FC), and Part Country or Region Reference in Figure 12-1 Number (PN) US/Canada NEMA 5-15P Aruba, Bahamas, Barbados, Bermuda, Bolivia, Brazil, v 2.8 m, 125V Canada, Cayman Islands, v FC 9800 Colombia, Costa Rica, Curacao,...
Page 224 Table 12-1. Power Cords (continued) Description, Feature Index Number Plug Standard Code (FC), and Part Country or Region in Figure 12-1 Reference Number (PN) on page 12-3 Australia AS 3112 Argentina, Australia, China, Colombia, New Zealand, Papua v 2.8 m, 250V NZS 198 New Guinea, Paraguay, v FC 9831...
Page 225 FC 9840 v PN 02K0546 Note: Part number 39M5247 is the default power cord for the countries or regions listed. If you do not specify a power cord when you place your order, IBM provides this power cord. 12-5...
Page 226 12-6 TS3310 Tape Library Setup and Operator Guide...
Page 227: Appendix A. Message Retrieval At The Host
“Retrieving from an HP-UX System” on page A-9 Obtaining Error Information From an RS/6000 IBM device drivers for the RS/6000 system logs error information when an error occurs on a tape drive or library. The error information includes the following: 1.
Page 228: Library Error Log Example
Error Type: PERM Resource Name: smc0 Resource Class: tape Resource Type: 3576 Location: 40-60-00-6,0 VPD: Manufacturer....IBM Machine Type and Model..ULT3576-TL Serial Number....IBM7810698 Device Specific . (FW) ..x.xx (Firmware Level) Description TAPE DRIVE FAILURE Probable Causes TAPE DRIVE Failure Causes TAPE...
Page 229: Drive Error Log Example
Node ID: Class: Type: PERM Resource Name: rmt2 Resource Class: tape Resource Type: Location: 40-60-00-2,0 VPD: Manufacturer....IBM Machine Type and Model..ULT3576-TD3 Serial Number....1300015078 Device Specific.(FW)..xxxx (Firmware Level) Description TAPE OPERATION ERROR Probable Causes TAPE User Causes MEDIA DEFECTIVE DIRTY READ/WRITE HEAD...
Page 230: Scsi Bus Error Example 1
SCSI Bus Error Example 1 LABEL: SCSI_ERR10 IDENTIFIER: 0BA49C99 Date/Time: Wed Oct 17 09:55:32 Sequence Number: 16140 Machine Id: 00003ABF4C00 Node Id: ofgtsm Class: Type: TEMP Resource Name: scsi3 Resource Class: adapter Resource Type: sym896 Location: 40-59 VPD: Product Specific.( )..DUAL CHANNEL PCI TO ULTRA2 SCSI ADAPTER Part Number....03N3606 EC Level....F71335...
Page 231: Scsi Bus Error Example 2
Class: Type: PERM Resource Name: smc0 Resource Class: tape Resource Type: 3576 Location: 40-58-00-0,1 VPD: Manufacturer....IBM Machine Type and Model..ULT3576-TL Serial Number....IBM7810698 Device Specific.(FW)..x.xx Description TAPE DRIVE FAILURE Probable Causes ADAPTER TAPE DRIVE Failure Causes ADAPTER TAPE DRIVE Recommended Actions...
Page 232: Summary Report
Summary Report 34 5 FFE2F73A 1012150900 U H rmt5 UNDETERMINED ERROR 0BA49C99 1012150800 T H scsi8 SCSI BUS ERROR C60BB505 1012141500 P S SOFTWARE PROGRAM ABNORM TERMINATED C42F11D4 1012105200 U S VSC:DE SOFTWARE ERROR C42F11D4 1012105000 U S VSC:DE SOFTWARE ERROR FFFA352B 1012104900 U S MS:CS SOFTWARE ERROR...
Page 233: Retrieving From An As/400 System With Risc Processor
Retrieving from an AS/400 System with RISC Processor IBM device drivers for the AS/400 system logs error information when an error occurs on a tape drive or library. The error information includes the following: 1. Device VPD 2. SCSI command parameters 3.
Page 234: As/400 Product Activity Log
AS/400 Product Activity Log Product Activity Log Page . . . : ROMLPAR1 08/26/05 10:28:40 Invocation ..: Product Activity Log Title ..: Log ID Report System type .
Page 235: Retrieving From A Sun System
/var/adm/messages. When you have located the error information, go to Chapter 9, “Troubleshooting,” on page 9-1. The two following service aid programs are provided with the IBM SCSI Tape Device Driver for SunOS: v Tape service program A tape service program called tapesrvc.c is provided and contains the following...
Page 236 A-10 TS3310 Tape Library Setup and Operator Guide...
Page 237: Appendix B. Tapealert Flags
Replace the tape cartridge. failure could be due to a faulty tape If Flag Number 4 is not set, see Error cartridge or to faulty drive Code 6 in Drive Error Codes and hardware. Messages. © Copyright IBM Corp. 2005...
Page 238: Tapealert Flags Supported By The Ultrium Tape Drive
Clean now Set when the tape drive detects that Clean the tape drive the section it needs cleaning. about cleaning drives in the IBM TotalStorage 3576 Modular Tape Library Setup and Operator Guide). Clean periodic Set when the drive detects that it Clean the tape drive as soon as needs routine cleaning.
Page 239 Table B-1. TapeAlert Flags Supported by the Ultrium Tape Drive (continued) Flag Number Flag Description Action Required Expired clean Set when the tape drive detects a Replace the cleaning cartridge. cleaning cartridge that has expired. Invalid cleaning tape Set when the drive expects a Use a valid cleaning cartridge.
Page 240 TS3310 Tape Library Setup and Operator Guide...
Page 241: Appendix C. Sense Data
“Library Sense Data” “Drive Sense Data” on page C-8 When a drive encounters an error, it makes sense data available. You can use IBM device drivers to examine the sense data and determine errors. Instructions for downloading, installing, and properly configuring the IBM device drivers are available in the IBM Ultrium Device Drivers Installation and User’s Guide.
Page 242: Library Sense Data And Associated
Possible failure of a door switch. FRU/CRU List See “Contacting IBM Technical Support” on page 9-15. The library is not ready due to aisle **Not Ready - Library Has Not Been Set power being disabled.
Page 243 2. If the problem persists, contact your next level of support. Parameter list length error. Wrong or invalid firmware values. Failure Isolation Procedure See “Contacting IBM Technical Support” on page 9-15. Synchronous data transfer error Failure Isolation Procedure Review host error data to determine which...
Page 244 Required Action Invalid field in CDB An invalid value was detected in the Command Descriptor Block. Failure Isolation Procedure See “Contacting IBM Technical Support” on page 9-15. Illegal LUN The command was addressed to a non-existent Logical Unit Number. Failure Isolation Procedure See “Contacting IBM Technical Support”...
Page 245 Reservations preempted. Reservations released. Registrations preempted. Command sequence error Command sequence error. Failure Isolation Procedure See “Contacting IBM Technical Support” on page 9-15. *30h *00h Incompatible medium installed Incompatible Media. A Write operation was requested on a cartridge which is not writable.
Page 246 Table C-1. Library Sense Data and associated ASC/ASCQs (continued) Sense ASCQ Description Required Action *3Bh *12h Media magazine not installed. **Library detected a missing magazine during inventory. Failure Isolation Procedure No action is necessary. This is only a status message. *3Bh *A0h Media type does not match destination...
Page 247 Bus Problems. A drive did not load or unload a tape. An attempt to load or eject the cartridge failed. Failure Isolation Procedure See “Contacting IBM Technical Support” on page 9-15. *53h *01h A drive did not unload a cartridge.
Page 248: Drive Sense Data
Table C-1. Library Sense Data and associated ASC/ASCQs (continued) Sense ASCQ Description Required Action *83h *06h Element is contained within an offline tower or I/O Station and is not accessible for library operations. Drive Sense Data Table C-2. LTO Tape Drive Sense Data Bit Address or Name Byte Address...
Page 249 Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12–13 Additional Sense Code (ASC) Additional Sense Code Qualifier (ASCQ) Byte 12 Byte 13 ASCQ 00 - No additional sense — The flags in the sense data indicate the reason for the command failure 01 - Filemark detected —...
Page 250 Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12–13 Additional Sense Code (ASC) — Additional Sense Code Qualifier (ASCQ) (Continued) Byte 12 Byte 13 ASCQ 01 - Mode Parameters Changed — The Mode parameters for the drive have been changed by an initiator other than the one issuing the command 00 - Command Sequence Error 00 - Commands Cleared by Another Initiator...
Page 251 Table C-2. LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 12–13 Additional Sense Code (ASC) — Additional Sense Code Qualifier (ASCQ) (Continued) Byte 12 Byte 13 ASCQ 00 - Write Append Error — A write type command failed because the point at which to append data was unreadable 00 - Erase failure —...
Page 252 Note: 1. The Error Code field (Byte 0) is set to 70h to indicate a current error, that is one associated with the most recently received command. It is set to 71h to indicate a deferred error which is not associated with the current command.
Page 253: Appendix D. Library Configuration Form
Operator Panel. Having the information on this form will be helpful if a call to IBM Service is necessary. Store this form in a secure location. Library Information...
Page 254: Firmware Information
Worldwide Node Name Location Coordinate Control Path Drive Host Firmware Information Type of Current Firmware Level Firmware Library Drive 0, 1 Drive 0, 2 Drive -1, 1 Drive -1, 2 Drive -1, 3 Drive -1, 4 Users Account Information The Administrator password is listed in the table below. Add additional Administrator and User names and passwords that are created.
Page 255: Notices
The materials at those web sites are not part of the materials for this IBM product and use of those web sites is at your own risk.
Page 256: Trademarks
IBM is not responsible for any radio or television interference caused by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
Page 257: European Union (Eu) Electromagnetic Compatibility Directive
IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European Standard EN 55022.
Page 258: Avis De Conformité À La Réglementation D'industrie Canada
Maßnahmen durchzuführen und dafür aufzukommen.″ Anmerkung: Um die Einhaltung des EMVG sicherzustellen, sind die Geräte wie in den IBM Handbüchern angegeben zu installieren und zu betreiben. Korean Class A Electronic Emission Statement TS3310 Tape Library Setup and Operator Guide...
Page 259: Glossary
Adjustment. bar code label. Paper bearing a bar code and having an adhesive backing. The bar code label must be AIX. Advanced Interactive Executive. IBM’s affixed to a tape cartridge to enable the library to ® implementation of the UNIX operating system.
Page 260: Data Cartridge
bus. A facility for transferring data between several CP. Circuit protector. devices located between two end points, only one ctrl. Control. device being able to transmit at a given moment. CU. Control unit. byte. A string consisting of a certain number of bits (usually 8) that are treated as a unit and represent a character.
Page 261 computer. (2) To transfer data from a computer to a FE. Field engineer, customer engineer, or service connected device, such as a workstation or representative. microcomputer. fiducial. A target used for teaching a physical location DRAM. Dynamic random-access memory. to a robot. drive, magnetic tape .
Page 262 IBM Ultrium Tape Drive. Located within the library, a data-storage device that controls the movement of the LED. Light-emitting diode. magnetic tape in an IBM LTO Ultrium Tape Cartridge. The drive houses the mechanism (drive head) that Linear Tape-Open (LTO). A type of tape storage reads and writes data to the tape.
Page 263 Pertaining to the bar code on NVS. Nonvolatile storage. A storage device whose the bar code label of the IBM Ultrium Tape Cartridge, a contents are not lost when power is cut off. 2-character code, L1, that represents information about the cartridge.
Page 264 record. A collection of related data or words, treated as a unit. parameter. A variable that is given a constant value recording density. The number of bits in a single for a specified application and that may denote the linear track measured per unit of length of the application.
Page 265 interface provide for faster data transmission rates than TCP/IP. Transmission Control Protocol/Internet standard serial and parallel ports (up to 160 megabytes Protocol. per second). The variations include: TCU. Tape control unit. v Fast/Wide SCSI: Uses a 16-bit bus, and supports data rates of up to 20 MBps.
Page 266 TS3310 Tape Library Setup and Operator Guide...
Page 267 1-3 Doors exporting 7-16 control path drive 7-14 Access 1-3 importing 6-6, 7-16 control path failover 1-10, 2-3 DR001 10-30 cleaning slots control path failover feature license 1-9 DR002 10-30 assign 7-3 © Copyright IBM Corp. 2005...
Page 268 DR035 10-39 capacity expansion 1-9 I/O Station slots DR036 10-39 drives 1-8 maximum number 1-2 drive firmware update by IBM service IBM Ultrium Tape Drive 1-8 add new 11-6 personnel 1-11 install planning 2-1 replace 11-10 license keys 1-9 installation 3-1...
Page 269 power button 1-4 power cords 12-1 Keyboards 5-3 media 1-14 power management 1-9 Media 8-1 power plugs 12-1 cartridge power supply 1-6 environmental specifications 1-14 adding redundant 11-5 shipping specifications 1-14 coordinates 1-13 Labels unsupported format diagnostic 10-35 LEDs 9-10 bar code 8-4 Write Protect or WORM missing 10-36...
Page 270 Service Action Ticket (continued) system summary 5-2 Tape drives (continued) T010 10-8 speed matching 1-9 T013 10-9 TapeAlert Flags T017 10-10 for drives B-1 T018 10-10 technical support 9-15 T001 10-1 T019 10-10 time 7-5 T002 10-2 T020 10-11 setting 6-5 T003 10-3 T021 10-12 trap registration 7-6...
Page 271 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
Page 272 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line GA32-0477-00 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
Page 274 Part Number: 95P2271 Printed in USA GA32-0477-00...

IBM System Storage TS3310 Setup And Operator Manual

Table of Contents

Chapter 1. Product Description

Chapter 2. Installation Planning

Chapter 3. Installing the Library

Cabling a 14U Library Containing Fibre Drives

Chapter 4. Configuration Planning

Chapter 5. User Interfaces

Chapter 6. Configuring the Library

Chapter 7. Operating Procedures

Chapter 8. Using Ultrium Media

Chapter 9. Troubleshooting

Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (Drxxx)

Quick Links

Chapters

Related Manuals for IBM System Storage TS3310

Summary of Contents for IBM System Storage TS3310