Dr047: Tape Alert 15 - Cartridge Memory Failure; Dr048: Tape Alert 16 - Forced Reject; Dr049 Tape Alert 30,31 - Drive Hardware Error - IBM System Storage TS3310 Setup And Operator Manual

DR047: Tape Alert 15 – Cartridge Memory Failure
DR048: Tape Alert 16 – Forced Reject
DR049 Tape Alert 30,31 – Drive Hardware Error
11-48
TS3310 Tape Library Setup and Operator Guide
Troubleshooting Steps:
1. Attempting invalid operations with a cleaning cartridge may cause this problem. If the
cartridge is a cleaning cartridge, remove it from the host application inventory of valid
data cartridges.
2. If the cartridge is new, the tape may not have been formatted by the cartridge
manufacturer. The drive will automatically attempt to format the tape. If successful, all
other operations to the tape will continue without incident and this problem can be
closed.
3. On LTO cartridges, the cartridge memory chip may be corrupted. Using host
application utilities, force a read of the entire tape. When the tape is unloaded, the
drive should repair the memory chip corruption. Monitor this cartridge for
reoccurrence of a Tape Alert 8. Retire this cartridge if the problem occurs again.
Problem:
A drive has determined that a memory in cassette (MIC) has failed. This will reduce
performance. The cartridge memory may be repairable.
Troubleshooting Steps:
1. Attempt to repair the cartridge memory by using host backup application utilities to
read the entire tape. When th tape is unloaded, the cartridge may be able to repair the
tape memory.
2. To verify that the cartridge memory is repaired, attempt to use the cartridge again for
normal read/write operations. If this cartridge fails again, retire the cartridge.
Problem:
A cartridge was manually ejected from a drive while it was actively reading or writing.
This typically occurse when a user is servicing the drive and has not stopped all host
operations to the drive.
Troubleshooting Steps:
1. Establish the cartridge back into the library inventory and host backup installation
inventory .
2. Restart the operation.
Problem:
The tape drive has detected an internal hardware error that requires a power cycle of the
drive to recover.