Dr021: Contact Service; Dr022: Power Supply Not Present; Dr023: I/O Station Magazine Missing; Dr024: Close Io Door - IBM System Storage TS3310 Setup And Operator Manual

DR021: Contact Service

This Operator Intervention requires technical assistance from IBM. Please contact an IBM Service Representative by
phone or web to open a Service Request.
In the USA: 800-IBM-SERV (1-800-426-7378)
All other countries/regions: http://www.ibm.com
To open a Service Request online: http://www.ibm.com
At the direction of IBM Technical Support, you may be asked to perform the following functions:
v Capture Snapshot (From the Web User Interface, select Service Library → Capture Library Log
v Close Operator Intervention.

DR022: Power Supply Not Present

Problem:
A power supply is detected to be missing in the system. This is most likely caused by an actual removal of a power
supply.
Troubleshooting Step:
If you have recently removed a power supply from the library, replace it and Close this Operator Intervention.
If all power supplies appear to be present, see "Contacting IBM Technical Support" on page 10-17 for possible
power supply hardware replacement.

DR023: I/O Station Magazine Missing

Problem:
An I/O Station has been closed with a cartridge magazine missing. The library can still perform most operations;
however, any attempt to export a cartridge to this I/O Station location will fail.
Troubleshooting Step:
1. If the magazine was intentionally removed, the only action required is to close this operator intervention.
2. If the magazine was removed by mistake, open the I/O Station and reinstall the magazine. Close the operator
intervention.
3. If the magazine was installed when this problem was detected, refer to "DR021: Contact Service."

DR024: Close IO Door

Problem:
An I/O Station door is open but the library requires it to be closed to continue operation.
Troubleshooting Step:
Close the I/O Station door and close the Operator Intervention.
Chapter 11. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
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