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IBM System Storage TS3310 Setup And Operator Manual page 9

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Maintenance information (531 pages)

,

Setup and operator manual (275 pages)

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Update manual (37 pages)

Table Of Contents

Table of Contents

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Adding a Control Path Drive to a Logical

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Assigning Drive IDs .

Modifying a Fibre Channel Drive Port Setting

Capturing a Drive Dump .

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Inserting Data Cartridges .

Removing a Data Cartridge .

Moving Data Cartridges

Inserting a Cleaning Cartridge .

Removing a Cleaning Cartridge .

Chapter 9. Using Ultrium Media . . . . 9-1

Cartridge Compatibility .

Data Cartridge .

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Capacity Scaling

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WORM (Write Once, Read Many) .

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Data Security on WORM Media .

WORM Media Errors .

Cleaning Cartridge .

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Cartridge Memory Chip (LTO-CM) .

Bar Code Label .

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Guidelines for Using Bar Code Labels .

Write-Protect Switch .

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Handling the Cartridges .

Provide Training

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Ensure Proper Packaging

Provide Proper Acclimation and Environmental

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Perform a Thorough Inspection

Examples of Cartridge Problems .

Repositioning or Reattaching a Leader Pin .

Repositioning a Leader Pin

Reattaching a Leader Pin .

Environmental and Shipping Specifications for

Tape Cartridges .

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Disposing of Tape Cartridges .

Ordering Media Supplies .

Ordering Bar Code Labels .

Chapter 10. Troubleshooting . . . . 10-1

How the Library Reports Problems .

Operator Intervention Messages .

Diagnosing a Problem .

Interpreting LEDs .

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Power Button LEDs .

Library Control Blade LEDs .

Tape Drive LEDs .

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Power Supply LEDs

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Checking / Reseating Cables

External Cables .

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E-mailing Logs .

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Manually Recovering Tape from Picker .

Pre-Call Checklist .

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Contacting IBM Technical Support .

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. 9-10

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. 9-11

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. 10-1

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. 10-2

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. 10-2

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. 10-6

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. 10-7

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. 10-9

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. 10-17

Chapter 11. Service Action Tickets

(Txxx) and Diagnostic Resolutions

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8-16

Service Action Tickets .

T001: Manually remove cartridge from Picker,

T002: PUT operation failed, cartridge final

position unknown, motion OK .

T003: GET operation failed, cartridge final

position unknown, motion OK .

T004: PUT operation failed, cartridge back in

source location, motion OK

T005: X, Y, Θ motion profile failure, cartridge in

. 9-2

Picker, motion NOT OK

. 9-2

T006: X, Y, Θ motion profile failure, no cartridge

. 9-3

in Picker, motion NOT OK .

. 9-3

T007: X, Y, Θ motion obstruction, motion OK

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T008: Cannot home, motion OK .

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T009: Drive load unsuccessful, motion OK

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T010: Drive unload failed .

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T013: Invalid or damaged library serial number

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T014: I/O Station Magazine Missing .

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T015: Cannot read sled bar code label

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T017: Invalid storage or I/O position .

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T018: Invalid Drive Position .

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T019: Cannot calibrate drive, motion OK .

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T020: Cannot calibrate storage, motion OK

T021: Lost electrical connection/

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communications with drive sled

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T022: Lost electrical connection/

communication with drive brick

T023: Drive sled fan spinning too slow or not

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T024: AC power loss .

T025: Lost electrical connection with single

T031: Cannot unlock I/O Station .

T032: Cannot lock I/O Station .

T033: Drive TapeAlert Flag 3 - Hard read or

T034: Drive TapeAlert Flag 4 - Media .

T035: Drive TapeAlert Flag 5 - Read Failure

T036: Drive TapeAlert Flag 6 - Write Failure

T037: Drive TapeAlert Flag 8 - Not Data Grade 11-17

T038: Drive TapeAlert Flag 9 - Write Protected 11-17

T039: Drive TapeAlert Flag 12 - Unsupported

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T040: Drive TapeAlert Flag 15 - MIC Chip

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T041: Drive TapeAlert Flag 16 - Forced Eject

T045: Drive TapeAlert Flag 20 - Clean Now

T046: Drive TapeAlert Flag 21 - Clean Periodic 11-19

T047: Drive TapeAlert Flag 22 - Expired

Cleaning Media .

T048: Drive TapeAlert Flag 23 - Invalid

T049: Drive TapeAlert Flag 30 - Hardware A

T050: Drive TapeAlert Flag 31 - Hardware B

T051: Drive TapeAlert Flag 32 - Interface

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Contents

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. 11-1

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. 11-2

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. 11-5

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. 11-6

11-7

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. 11-9

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. 11-10

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. 11-10

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11-19

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. 11-20

11-20

11-21

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. 11-21

vii

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