Printer Cannot Be Operated From The Dedicated Application; Is The Printer's Operation Panel In Use; Is Printer-Side Bluetooth Communication Turned On; Is The Operation Application Connected To A Different Printer - Roland TrueVIS VG2-640 User Manual

Printer Cannot Be Operated from the Dedicated
Application
RELATED LINKS
・ P. 200 "Important Notes on Using the Operation Application"

Is the printer's operation panel in use?

When you are using the printer's operation panel, you cannot perform operations from the dedicated mobile ap-
plication (hereinafter referred to as the "operation application"). Stop performing operations from the operation
panel, and then press [MENU] on the operation panel.
RELATED LINKS
・ P. 199 "Using the Operation Application"

Is printer-side Bluetooth communication turned on?

The printer's Bluetooth communication is turned off in the default settings. When using the operation application,
use the printer's operation panel to turn on Bluetooth communication.
RELATED LINKS
・ P. 213 "Turning on Bluetooth Communication"

Is the operation application connected to a different printer?

You can only connect to one printer from a mobile terminal on which the operation application has been installed.
If you want to operate multiple printers, use the operation application to select the printer that you will connect
to.

Is the printer-side Bluetooth communication normal?

The state of the printer's Bluetooth communication is displayed on the screen.
• ENABLE: The printer's Bluetooth communication is on, and the printer is waiting for a connection to be estab-
lished. If you cannot operate this machine from the operation application that you are using, there is a prob-
lem with the connection environment. Check the causes of other problems.
• ENABLE*: The printer's Bluetooth communication is on, and the printer is connected to the operation applica-
tion.
• DISABLE: The printer's Bluetooth communication is off.
• ERROR: An error has occurred in the printer's Bluetooth communication. Purchase them from your authorized
Roland DG Corporation dealer.
However, when the above screen is displayed, you cannot perform operations from the operation application.
RELATED LINKS
・ P. 199 "Using the Operation Application"
・ P. 214 "Viewing System Information"

Is the distance between the printer and the mobile terminal too far?

The valid range for Bluetooth communication is approximately 10 m. Bring the printer and the mobile terminal on
which the operation application has been installed as close together as possible.
295
4. Machine Problems