Fuji Xerox ApeosPort-V C7785 Administrator's Manual page 468

15 Problem Solving
The image is not
the desired size.
The image is not
scanned in color.
The image is
coarse.
Black-and-white
gradation is not
reproduced
properly.
15
468
Symptom
The document glass or the
document cover is dirty.
The document is a
transparent type such as a
transparency film.
The document is misaligned.
The document guides on the
document feeder are not set
in the correct positions.
The document is a non-
standard size.
The document is folded.
[Color Scanning] is set to
[Black & White] or
[Grayscale].
The resolution is too low.
Image is saved with high
compression.
[Black & White] is selected for
[Color Scanning].
Cause
Clean the document glass or the document
cover.
Refer to "Cleaning the Document Cover and Document
Glass" (P.94).
Place a white sheet of paper on top of the
document when scanning.
Load the document correctly.
Refer to "5 Scan" > "Scanning Procedure" in the User
Guide.
Load the document correctly, and align the
document guides to the document.
Refer to "5 Scan" > "Scanning Procedure" in the User
Guide.
Specify the document size.
Refer to "5 Scan" > "Scanning Procedure" in the User
Guide.
Flatten the curl and load the document
again.
Refer to "5 Scan" > "Scanning Procedure" in the User
Guide.
Set [Color Scanning] to [Color].
Refer to "5 Scan" > "E-mail" in the User Guide.
Set the resolution higher.
Refer to "5 Scan" > "Layout Adjustment" in the User
Guide.
Select a lower compression ratio in [Quality/
File Size].
Refer to "5 Scan" > "E-mail Options/Filing Options" in
the User Guide.
Set [Color Scanning] to [Grayscale].
Refer to "5 Scan" > "E-mail" in the User Guide.
Remedy