Fuji Xerox ApeosPort-V C7785 Administrator's Manual
Fuji Xerox ApeosPort-V C7785 Administrator's Manual

Fuji Xerox ApeosPort-V C7785 Administrator's Manual

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ApeosPort-V C7785
ApeosPort-V C6685
ApeosPort-V C5585
Administrator Guide
DocuCentre-V C7785
DocuCentre-V C6685
DocuCentre-V C5585

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Summary of Contents for Fuji Xerox ApeosPort-V C7785

  • Page 1 ApeosPort-V C7785 DocuCentre-V C7785 ApeosPort-V C6685 DocuCentre-V C6685 ApeosPort-V C5585 DocuCentre-V C5585 Administrator Guide...
  • Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss. Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.
  • Page 3: Table Of Contents

    Table of Contents Table of Contents Before Using the Machine ........................15 Preface ................................... 16 Types of Manuals .............................. 17 Using This Guide..............................18 Organization of This Guide ........................18 Conventions..............................19 Interface Cables..............................21 Using the USB Interface .......................... 21 Using the Ethernet Interface .........................
  • Page 4 Maintenance ............................71 Replacing Consumables ..........................72 Replacing Toner Cartridges ........................74 Replacing the Waste Toner Container ....................76 Replacing Drum Cartridges (for Customers Having a Spot Maintenance Contract) ..78 Replacing Staples (for C3 Finisher or C3 Finisher with Booklet Maker).........82 Replacing Booklet Staples (for C3 Finisher with Booklet Maker) ..........84 Replacing the Booklet Staple Cartridge (Finisher D2-P with Booklet Maker)......86 Replacing the Staple Cartridge for Finisher D2-P with Booklet Maker ........87 Emptying the Hole Punch Waste Container (for C3 Finisher or C3 Finisher with Booklet...
  • Page 5 Table of Contents Step 5 Setting a Feature ........................131 Step 6 Exiting System Administration Mode.................131 Tools Menu List ..............................132 Common Service Settings ..........................146 Machine Clock/Timers..........................146 Power Saver Settings ..........................148 Audio Tones..............................149 Screen/Button Settings...........................151 Paper Tray Settings ..........................156 Image Quality Adjustment ........................160 Reports................................163 Maintenance...............................164 Watermark..............................168...
  • Page 6 Scan Defaults ............................. 238 Scan to PC Defaults ..........................241 Original Size Defaults..........................241 Output Size Defaults ..........................242 Reduce/Enlarge Presets .......................... 242 Other Settings ............................242 Fax Service Settings ............................246 Screen Defaults............................246 Fax Defaults..............................247 Fax Control ..............................248 Fax Received Options..........................
  • Page 7 Table of Contents System Administrator Settings......................308 Authentication ............................309 Allow User to Disable Active Settings ....................317 Job Status Default ............................317 Overwrite Hard Disk..........................318 CentreWare Internet Services Settings..................321 Installation of CentreWare Internet Services ..................322 Preparations ..............................322 Configuration on the Machine ......................322 Starting CentreWare Internet Services....................324 Configuring Machine Settings Using CentreWare Internet Services .........325 Printer Environment Settings ......................329 Print Overview ..............................330...
  • Page 8 Step 3 Configuration on the Computer ................... 354 Configuration of Store to USB........................355 Step 1 Available USB Memory Devices.................... 355 CentreWare Internet Services Setting Items................. 355 Configuration of Network Scanning (Job Template Scanning) ........... 356 Step 1 Preparations ..........................356 Step 2 Enabling Ports and Setting up TCP/IP ................
  • Page 9 Table of Contents Step 1 Enabling Port and Setting up TCP/IP..................380 Step 2 Configuring E-mail Environment ..................381 Step 3 Testing the Internet Fax ......................382 12 Using the Server Fax Service......................383 Server Fax Overview ............................384 Preparations ..............................384 System Requirements for the Machine....................384 Installation Procedure ...........................385 Installation Overview..........................385 Step 1 Fax Settings...........................385...
  • Page 10 Creating / Using Job Flow Sheet......................421 Creating / Using Folder........................... 422 Configuration for Authentication......................424 Installation Overview ..........................424 Enabling Authentication........................424 Changing the Default Authorization Group Settings..............427 Creating an Authorization Group....................... 427 Configuration for IC Card Reader (Optional) ..................429 Step 1 Preparations ..........................
  • Page 11 Table of Contents Other Errors..............................588 Paper Jams .................................589 Paper Jams in Trays 1 to 2 ........................590 Paper Jams in Tray 3..........................590 Paper Jams in Tray 4..........................591 Paper Jams in Tray 5 (Bypass)......................591 Paper Jams in Tray 6 (HCF2 (2000 sheets))...................593 Paper Jams in Tray 6 (HCF B1-S) ......................595 Paper Jams in the Transfer Module....................598 Paper Jams in the Bottom Left Door....................599...
  • Page 12 Alignment Adjustment Setup ......................680 Manual Alignment Adjustment......................... 683 Manual Alignment Adjustment ......................683 Alignment Adjustment Settings ......................684 Perpendicularity Adjustment ....................... 686 Skew Adjustment ............................687 Scale Adjustment............................689 Print Position Adjustment........................690 Density Uniformity Adjustment (Semi Auto Process Using Scanner)........692 Density Uniformity Adjustment......................
  • Page 13 Table of Contents Notes and Restrictions on the Interrupt Mode................765 Notes and Restrictions on Folders......................767 Notes and Restrictions when Connecting to Internet or Intranet ........767 Notes and Restrictions when Operating from Computers ............768 Notes and Restrictions on Job Flows....................769 Notes and Restrictions on the Security Features .................770 Notes and Restrictions on the Authentication and Accounting Features......770 Notes and Restrictions for Using SMB....................771 Notes and Restrictions for Using TCP/IP..................771...
  • Page 15: Before Using The Machine

    1 Before Using the Machine This chapter describes the organization of this guide and conventions used in this guide.  Preface ...............................16  Types of Manuals ..........................17  Using This Guide..........................18  Interface Cables..........................21  Power Saver Mode.........................23  Customizing the Control Panel....................25 ...
  • Page 16: Preface

    1 Before Using the Machine Preface Thank you for selecting ApeosPort-V C7785/C6685/C5585, DocuCentre-V C7785/C6685/ C5585 (hereafter referred to as "the machine"). This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures.
  • Page 17: Types Of Manuals

    Types of Manuals Types of Manuals The following guides are provided with the machine. Accompanying Manuals  User Guide The guide describes all the necessary steps for copy, print, scan, and fax. This manual is included in the Media (Software/Product Manual). ...
  • Page 18: Using This Guide

    1 Before Using the Machine Using This Guide This guide is intended for system administrators, and provides maintenance information such as how to replace consumables, how to configure network, and troubleshooting procedures. Organization of This Guide This guide consists of the following chapters. ...
  • Page 19: Conventions

    Using This Guide  14 Authentication and Accounting Features The machine has the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. ...
  • Page 20 1 Before Using the Machine >  Path to a certain item within a procedure on the control panel. For example: When you see the procedure "select [Tools] > [Setup] > [Create Folder]", this means that you need to select [Tools], select [Setup], and then select [Create Folder].
  • Page 21: Interface Cables

    Interface Cables Interface Cables When connecting the machine directly to a computer, use the USB interface. When connecting the machine to a network, use the Ethernet interface. Using the USB Interface The USB interface of the machine supports USB 2.0. Press the power switch to switch off the power.
  • Page 22 1 Before Using the Machine Press the main power switch to the [ ] position to switch off the main power. Connect the network cable to the Ethernet interface connector. Note • Always use the correct network cable with your network connection. When you replace the cable, contact our Customer Support Center.
  • Page 23: Power Saver Mode

    Power Saver Mode Power Saver Mode The machine is equipped with the Power Saver mode that reduces the power consumption by saving the electricity to the machine when no copy or print data is received for a specified time. The Power Saver has two modes: the Low Power mode and the Sleep mode. When you do not use the machine for a specified period of time, the machine enters the Low Power mode.
  • Page 24 1 Before Using the Machine Select [System Settings] > [Common Service Settings] > [Power Saver Settings]. Select [Power Saver Timers], and then select [Change Settings]. Using [ ] and [ ], set the time to elapse until the machine enters the Power Saver mode, in 1 minute increments.
  • Page 25: Customizing The Control Panel

    Customizing the Control Panel Customizing the Control Panel You can change the services displayed on the touch screen or the features assigned to the buttons to make best use of the machine. This section describes how to change the screen default, the services displayed after Auto Clear, the services displayed on the Services Home screen, and the services assigned to the custom buttons, and how to adjust the screen brightness.
  • Page 26: Setting The Screen After Auto Clear

    1 Before Using the Machine Select [Screen Default], and then select [Change Settings]. Select a service you want to display. Select [Save]. Setting the Screen After Auto Clear You can select the screen to be displayed after Auto Clear from [Last Selection Screen] or Services Home.
  • Page 27: Customizing The Button Layout

    Customizing the Control Panel Select [System Settings] > [Common Service Settings] > [Screen/Button Settings]. Select [Screen After Auto Clear], and then select [Change Settings]. Select [Last Selection Screen] or [Services Home]. Select [Save]. Customizing the Button Layout You can customize the services and the button layout displayed on the Services Home screen when you press the <Services Home>...
  • Page 28 1 Before Using the Machine Store to Folder   Send from Folder  Network Scanning (ApeosPort series models only)  Scan to PC  Store to USB Store & Send Link  Note • This service is displayed when the User Authentication feature is used. ...
  • Page 29 Customizing the Control Panel Press the <Log In/Out> button. <Log In/Out> button Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].
  • Page 30 1 Before Using the Machine Select a service you want to display on the Services Home screen. Note • You cannot assign the same feature to more than one button. Select [Save]. Select [Save]. Services Home - Additional Features You can select additional feature buttons, which are displayed on the Services Home screen. If you select [(Not Assigned)], the position of the selected button becomes blank.
  • Page 31: Assigning Services To The Custom Buttons

    Customizing the Control Panel Select [Services Home - Additional Features], and then select [Change Settings]. Select the position where you want to assign an additional feature. Note • The layout of the buttons in this screen corresponds to the layout of those on the Services Home screen.
  • Page 32 1 Before Using the Machine Press the <Log In/Out> button. <Log In/Out> button Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].
  • Page 33: Adjusting Screen Brightness

    Customizing the Control Panel Adjusting Screen Brightness You can adjust the screen brightness of the screen on the Services Home screen. Select [Screen Brightness] on the Services Home screen. Press [+] or [-] to adjust the screen brightness. Select [Save]. To adjust the screen brightness from the [Tools] screen, refer to "Screen Brightness"...
  • Page 34: Touch Screen

    1 Before Using the Machine Touch Screen The following display method is available on the touch screen of the machine: "Icon style" and "button style". By factory default, the icon style is available. The following describes the operation procedure unique to the icon style. Note •...
  • Page 35 Touch Screen  Tap Touch the touch screen and move your finger away from the screen quickly. You can tap on the preview screen. Tap the preview area to switch the page on the preview screen. Preview screen when scanning ...
  • Page 36: Important Security Instructions

    1 Before Using the Machine Important Security Instructions The Security Warning screen is displayed before the Services Home screen when any one of the following conditions is fulfilled and you enter the System Administration mode. - The system administrator’s user ID and passcode are default values. - The SNMP protocol’s community name and authentication password are default values.
  • Page 37: Entering Text

    Entering Text Entering Text During operations, a screen for entering text sometimes appears. The following describes how to enter text. You can enter the following characters: numerals, alphabets, and symbols. Item Description Entering alphabets and numerals To enter uppercase letters, select [Shift]. To return to the lowercase letters, select [Shift] again.
  • Page 38 1 Before Using the Machine...
  • Page 39: Paper And Other Media

    2 Paper and Other Media This chapter describes the paper that can be used with the machine, precautions when handling paper, and how to load paper in trays.  Paper Types............................40  Loading Paper ..........................48  Loading Tab Paper/Postcards/Envelopes ................58 ...
  • Page 40: Paper Types

    Use of unrecommended paper may result in paper jams, lower print quality, malfunctions, or damage to the machine. To achieve optimum performance of the machine, we recommend that you use only paper recommended by Fuji Xerox. WARNING Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper.
  • Page 41 Paper Types Tray 6 Paper Tray Tray 1 Tray 3 Tray 5 (HCF2 Tray 6 Tray 2 Tray 4 (Bypass) (2000 (HCF B1-S) Paper Type* sheets)) Recycled (91 - 105 gsm) Plain Reload (64 - 79 gsm) Plain Reload (80 - 90 gsm) Plain Reload (91 - 105 gsm) Punched (64 - 79 gsm) Punched (80 - 90 gsm)
  • Page 42 2 Paper and Other Media Tray 6 Paper Tray Tray 1 Tray 3 Tray 5 (HCF2 Tray 6 Tray 2 Tray 4 (Bypass) (2000 (HCF B1-S) Paper Type* sheets)) Gloss Reload (106 - 128 gsm) Gloss Reload (129 - 150 gsm) Heavyweight Gloss (151 - 176 gsm)
  • Page 43: Paper Type And Paper Feed Method

    Paper Types Tray 6 Paper Tray Tray 1 Tray 3 Tray 5 (HCF2 Tray 6 Tray 2 Tray 4 (Bypass) (2000 (HCF B1-S) Paper Type* sheets)) Custom Paper 1 - 5 (91 - 105 gsm) * : The weight displayed varies depending on the setting for [Image Quality]. For more information on the setting, refer to "Image Quality"...
  • Page 44 2 Paper and Other Media Automatic Automatic Paper Type Image Quality Default Duplex Reverse Print Print X-HW Plus 2 Reload (257 - 300 X-HW Plus 2 Reload gsm) Hole Punched HW 1 (106 - 128 gsm) Hole Punched Heavyweight 1A Hole Punched HW 1 (129 - 150 gsm) Hole Punched Heavyweight 1B Hole Punched HW 1 (151 - 176 gsm) Hole Punched...
  • Page 45: Supported Paper Type

    Paper Types Automatic Automatic Paper Type Image Quality Default Duplex Reverse Print Print Extra-HW Postcard *1 : The item is selected when you print on the side 2 of the sheet on which the side 1 has been printed, or when you manually duplex print paper such as the gloss or heavyweight paper that cannot be automatically duplex printed.
  • Page 46: Unusable Paper

    2 Paper and Other Media *1 : Select the paper type setting for the paper loaded in a tray. For more information, refer to "Changing the Paper Settings" (P.68). *2 : Most ideal image quality with the paper can be obtained by setting the image quality for each type of paper. For more information on the settings, refer to "Image Quality"...
  • Page 47 Paper Types Do not use paper that is folded, creased or wrinkled.   Do not use warped or curled paper.  Do not load paper of mixed size together into a tray.  Carefully fan transparencies and labels before use. Otherwise, paper jams may occur, or multiple sheets may be fed to the machine simultaneously.
  • Page 48: Loading Paper

    2 Paper and Other Media Loading Paper  Types of paper loaded in trays The machine automatically detects the size and orientation of loaded paper in a tray, but not a paper type. Normally, each tray is set to plain paper. When loading paper other than plain paper, you must change the paper type setting.
  • Page 49: Loading Paper In Trays 1 And 2

    Loading Paper Loading Paper in Trays 1 and 2 The following describes how to load paper in Tray 1 as an example. The procedure is the same as for Tray 2. Note • Carefully fan the paper before loading it in a tray. Otherwise, paper jams may occur or multiple sheets may be fed to the machine simultaneously.
  • Page 50: Loading Paper In Tray 4

    2 Paper and Other Media Pull out the tray towards you until it stops. CAUTION Make sure to pull out the tray slowly. When the tray is being pulled out with force, the tray may possibly hit your knees or other parts of your body causing injuries.
  • Page 51: Loading Paper In Tray 5 (Bypass)

    Loading Paper Pull out the tray towards you until it stops. CAUTION Make sure to pull out the tray slowly. When the tray is being pulled out with force, the tray may possibly hit your knees or other parts of your body causing injuries.
  • Page 52: Loading Paper In Tray 6 (Hcf2 (2000 Sheets))

    2 Paper and Other Media Open Tray 5 (Bypass). Note • If necessary, extend the extension flap. The extension flap can be extended in two stages. When pulling out the extension flap, do it gently. • The extension flap is not installed in the HCF B1-S.
  • Page 53: Changing The Paper Size

    Loading Paper Pull out the tray towards you until it stops. CAUTION Make sure to pull out the tray slowly. When the tray is being pulled out with force, the tray may possibly hit your knees or other parts of your body causing injuries.
  • Page 54 2 Paper and Other Media Open the end guide (1), and unscrew the screw (2). Then, remove the guide from the tray. Insert the small protrusions at the bottom of the guide into holes corresponding to the paper size (1). Insert the protrusion on the tray into a hole corresponding to the paper size on the top of the guide and tighten the screw (2).
  • Page 55: Loading Paper In Tray 6 (Hcf B1-S)

    Loading Paper Pull up the lever of the end guide (1). Move the lever along the slot, and set it at the position corresponding to the paper size (2). Then, press the lever down (3). Important • Adjust the end guide accordingly with the size of paper.
  • Page 56: Loading Paper In Tray T1 (Inserter)

    2 Paper and Other Media • To prevent paper jams or misloading, do not add paper on top of any remaining paper in the tray. Remove any paper remaining in the tray, and then load that paper on top of the newly loaded paper.
  • Page 57: Loading Tab Paper In Tray T1 (Inserter)

    Loading Paper Load the paper, neatly aligning all edges. Important • Do not load paper exceeding the maximum fill line. It might cause paper jams or machine malfunctions. Loading Tab Paper in Tray T1 (Inserter) The following describes the procedure for loading tab stock paper in Tray T1 (Inserter) (optional).
  • Page 58: Loading Tab Paper/Postcards/Envelopes

    2 Paper and Other Media Loading Tab Paper/Postcards/Envelopes Tab paper, postcards, and envelopes can be used with the machine. Important • To prevent paper jams or misloading, do not take out the new paper out of the package until the tray is empty.
  • Page 59 Loading Tab Paper/Postcards/Envelopes With the side to be copied or printed on facing down, load tab paper with the tab part toward your right. Important • Do not load paper exceeding the maximum fill line ("MAX" in the right figure). It may cause paper jams or machine malfunctions.
  • Page 60: Loading Postcards

    2 Paper and Other Media Loading Tab Paper in Tray 6 (HCF B1-S) Note • When loading heavyweight paper, be sure to adjust the position of the weight switch buttons. For more information, refer to "About Weight Switch Buttons" (P.66). Pull out the tray towards you until it stops.
  • Page 61 Loading Tab Paper/Postcards/Envelopes Loading Postcards in Tray 6 (HCF B1-S) When loading postcards in the HCF B1-S (Tray 6), attach the Post Card Kit to the tray. Pull out the tray towards you until it stops. CAUTION When pulling out the paper tray, do it slowly.
  • Page 62: Loading Envelopes

    2 Paper and Other Media Likewise, load the remaining postcards and align the edges of the postcards in the arrow direction (1). Pinch the left short-side paper guide and slide it to the desired paper size (2). Important • Do not load paper exceeding the maximum fill line.
  • Page 63 Loading Tab Paper/Postcards/Envelopes Loading No.2 Standard Envelope, C4, or the Envelope Whose Width is 182 mm or more Pull out the tray towards you until it stops. CAUTION When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.
  • Page 64 2 Paper and Other Media Loading No.3 Standard Envelope, C5, or the Envelope Whose Width is less than 182 mm Pull out the tray towards you until it stops. CAUTION When pulling out the paper tray, do it slowly. If pulled out with too much force, the tray can hit and injure your knees.
  • Page 65 Loading Tab Paper/Postcards/Envelopes Likewise, load the remaining envelopes in the tray and align the bottom edge of the envelopes (not the flap side) in the arrow direction (1). Pinch the left short-side paper guide and slide it to the desired paper size (2). Important •...
  • Page 66: About Weight Switch Buttons

    2 Paper and Other Media About Weight Switch Buttons Tray 6 (HCF B1-S) has the weight switch buttons designed for helping feed paper. For the paper heavier than 256 gsm, slide the weight switches to the heavier weight group. Important • If 256 gsm or heavier paper is loaded in the tray, be sure to switch the button to the heavier weight group.
  • Page 67: Improving The Paper Feeding Performance

    Improving the Paper Feeding Performance Improving the Paper Feeding Performance The paper feeding performance can be improved when the HCF B1-S (Tray 6) is used. If images are skewed even when paper is loaded correctly, use the following procedure so that the paper may be fed more accurately.
  • Page 68: Changing The Paper Settings

    2 Paper and Other Media Changing the Paper Settings After loading paper in a tray, specify the type of paper loaded and select image quality for the paper type. Setting Image quality for each paper type enables you to print with the most suitable image quality for the paper type.
  • Page 69 Changing the Paper Settings Select [Paper Tray Attributes]. Select a paper tray for changing the paper type setting under [Items]. Select [Change Settings]. Set [Paper Type], [Paper Size], [Paper Color], and [Auto Paper Select] respectively. Note • The paper weight displayed in [Paper Type] varies depending on the settings in [Image Quality].
  • Page 70 2 Paper and Other Media Select the image quality, and then select [Save]. Confirm that the image quality setting displayed under [Current Settings] has been changed to the desired value, and select [Save]. Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
  • Page 71: Maintenance

    3 Maintenance This chapter describes how to replace consumables, clean the machine, calibrate colors, print a report/list, and delete a print job with an invalid User ID.  Replacing Consumables......................72  Cleaning the Machine........................93  Executing Calibration........................96  Executing 2 Sided Color Scanning Calibration ...............100 ...
  • Page 72: Replacing Consumables

    It may catch fire by electric sparks inside a vacuum cleaner and cause explosion. Use a broom or a wet cloth to wipe off the spills. If you spill a large volume of toner, contact your local Fuji Xerox representative.
  • Page 73 When calling our Customer Support Center to order consumables/periodic replacement parts, have the product codes ready.  The use of consumables/periodic replacement parts not recommended by Fuji Xerox could impair machine quality and performance. Use only consumables/periodic replacement parts recommended by Fuji Xerox.
  • Page 74: Replacing Toner Cartridges

    Important • When you replace a toner cartridge, toner may spill and soil the floor. We recommend laying paper on the floor beforehand. • The use of toner cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only toner cartridges recommended by Fuji Xerox.
  • Page 75 Xerox representative for its disposal. Important • Pull out the toner cartridge gently. Otherwise, toner may spill from the cartridge. • If you have a used toner cartridge no longer needed, contact your local Fuji Xerox representative for its disposal.
  • Page 76: Replacing The Waste Toner Container

    • Proper disposal of used waste toner container is required. The used waste toner container must be returned to our Customer Support Center. • The use of waste toner containers not recommended by Fuji Xerox may impair quality and performance. Use only waste toner containers recommended by Fuji Xerox for the machine.
  • Page 77 Important • If you have a used waste toner container no longer needed, contact your local Fuji Xerox representative for its proposal. • Be sure to put the used waste toner container in the dedicated plastic bag provided with the new waste toner container.
  • Page 78: Replacing Drum Cartridges (For Customers Having A Spot Maintenance Contract)

    You may continue to copy or print after the number of pages in the following table, but the print quality is not guaranteed. We recommend that you replace the drum cartridge ahead of time. Model [R1] [R2]/[R3]/[R4] ApeosPort-V C7785/ Approx. 9,000 pages Approx. 5,000 pages DocuCentre-V C7785 ApeosPort-V C6685/ Approx. 7,000 pages Approx.
  • Page 79 Important • The use of drum cartridges not recommended by Fuji Xerox may degrade image quality and performance. Use only drum cartridges recommended by Fuji Xerox.
  • Page 80 3 Maintenance Pull down the handle [R1-R4]. Grip the handle of the unit and pull out the unit. CAUTION Make sure to pull out the unit slowly. When the unit is being pulled out with force, the unit may possibly hit your knees or other parts of your body causing injuries.
  • Page 81 Replacing Consumables Grip rings provided at the both ends of the drum cartridge to uplift. CAUTION Be sure to insert your fingers into the rings when lifting the drum cartridge up. Place the drum cartridge along with the guide. Press the both ends of the drum cartridge to place it in a horizontal position.
  • Page 82: Replacing Staples (For C3 Finisher Or C3 Finisher With Booklet Maker)

    Replace staples with new ones. fully inserted. Check the Staple Cartridge [R1]. Important • The use of staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only staple cartridges recommended by Fuji Xerox. Note • If the staple cartridge was not replaced properly, the message remains on the touch screen. Follow the procedure and replace the staple cartridge again.
  • Page 83 Replacing Consumables With grasping the orange lever, pull out the staple cartridge. Note • The staple cartridge is firmly inserted. A slight force is required to pull the cartridge out of the finisher. • When the C3 Finisher Staple Unit 65 Sheets is installed, pull down the orange lever, and pull out the staple cartridge.
  • Page 84: Replacing Booklet Staples (For C3 Finisher With Booklet Maker)

    * : The above message is for the booklet staple cartridge [R2] on the front side. [R2] will be [R3] in the message for the booklet staple cartridge [R3] on the back side. Important • The use of booklet staple cartridges not recommended by Fuji Xerox may degrade quality and performance. Use only booklet staple cartridges recommended by Fuji Xerox.
  • Page 85 Replacing Consumables Press the orange buttons on the right and left sides of the booklet staple cartridge (1), and open the cover (2). Pinch the right and left sides of the empty staple case (1), and pull out the empty staple case from the staple cartridge.
  • Page 86: Replacing The Booklet Staple Cartridge (Finisher D2-P With Booklet Maker)

    When this message appears, replace the staple cartridge with a new one. Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance. Use only staple cartridges recommended by Fuji Xerox for the machine.
  • Page 87: Replacing The Staple Cartridge For Finisher D2-P With Booklet Maker

    When this message appears, replace the staple cartridge with a new one. Important • The use of staple cartridges not recommended by Fuji Xerox may impair quality and performance. Use only staple cartridges recommended by Fuji Xerox for the machine.
  • Page 88 3 Maintenance Hold the R1 at the position as shown in the figure. Pull out the unit. Hold the positions indicated by an arrow to remove the staple cartridge from the unit. Push a new staple cartridge into the unit. Push the removed unit back to the original position.
  • Page 89: Emptying The Hole Punch Waste Container (For C3 Finisher Or C3 Finisher With Booklet Maker)

    Replacing Consumables Emptying the Hole Punch Waste Container (for C3 Finisher or C3 Finisher with Booklet Maker) When the C3 Finisher (optional) or the C3 Finisher with Booklet Maker (optional) is installed and the hole punch waste container becomes full, a message appears on the touch screen. When the message appears, empty the hole punch waste container as instructed.
  • Page 90: Emptying The Punch Scrap Container For Finisher D2-P With Booklet Maker

    3 Maintenance Insert the emptied hole punch waste container into its original position until it stops. Close the finisher front door. Note • If the front door is not closed completely, a message appears and the machine will remain paused. Emptying the Punch Scrap Container for Finisher D2-P with Booklet Maker When the Finisher D2-P with Booklet Maker (optional) is installed and the punch scrap container becomes full, a message appears on the touch screen.
  • Page 91: Replacing The Staple Scrap Container For Finisher D2-P With Booklet Maker

    Replacing Consumables Discard all the scraps. Insert the empty punch scrap container into its original position until it comes to a stop. Close the right cover of the finisher. Note • A message will be displayed and the machine will not operate if the right cover of the finisher is even slightly open.
  • Page 92 3 Maintenance Move the lock lever, shown in the figure, leftward to the position. Securely hold the staple scrap container by its R5 section, and take the container out of the machine. Put the old container into the plastic bag supplied.
  • Page 93: Cleaning The Machine

    Cleaning the Machine Cleaning the Machine The following describes how to clean the machine such as the machine exterior, document cover, document feeder, and document glass. WARNING When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning materials may result in poor performance of the product. Never use aerosol cleaners to avoid catching fire and explosion.
  • Page 94: Cleaning The Document Cover And Document Glass

    3 Maintenance Cleaning the Document Cover and Document Glass If the document cover and document glass become soiled, smudges may appear on copies, faxes, or scanned documents and the machine may not properly detect document sizes. To ensure clean copies at all times, clean the document cover and the document glass about once a month.
  • Page 95: Cleaning The Document Feeder Roller

    Cleaning the Machine Holds the green lever to open the Chute chute. Wipe the constant velocity transport glass with a soft cloth moistened with water to remove any Constant velocity dirt, and then wipe it with a soft, dry transport glass cloth.
  • Page 96: Executing Calibration

    3 Maintenance Executing Calibration The machine can automatically calibrate colors using the calibration chart when the reproducibility of density or color in copies and prints deteriorates. The machine can adjust the gradation for each screen type set in the machine in advance. The following four types of screen are available.
  • Page 97 Executing Calibration For PCL print drivers - Calibrates the screen for the following combinations specified on the [Printing Preferences] screen of the print driver. Advanced Color Options Item Screen Image Image Image Types Quality Adjustment Mode Auto High Quality Basic Features Presentation (Only Combination Screening...
  • Page 98 3 Maintenance 1) Press the <Log In/Out> button. <Log In/Out> button 2) Enter the system administrator’s user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter]. When a passcode is required, select [Next] and enter the system administrator’s passcode, and select [Enter].
  • Page 99 Executing Calibration Select [Start]. Note • The message "Outputting the Calibration Chart... - Copy Job 2" appears and the document for calibration (Calibration Chart) is printed. Align the magenta patch (squares printed at Magenta the top and bottom of the Calibration Chart) of the printed Calibration Chart against the left side of the document glass, and load the chart facing down on the document glass.
  • Page 100: Executing 2 Sided Color Scanning Calibration

    3 Maintenance Executing 2 Sided Color Scanning Calibration This section describes the procedures to adjust scan colors for side 1 and side 2 of the duplex automatic document feeder. Important • For the correct output result, execute the calibration in advance. For the calibration, refer to "Executing Calibration"...
  • Page 101 Executing 2 Sided Color Scanning Calibration • The message "Printing the chart for 2 Sided Color Scanning Calibration.." appears and the machine prints a chart for 2 Sided Color Scanning Calibration. Align the magenta patch (squares printed at Magenta the top and bottom of the Chart for 2 Sided Color Scanning Calibration) of the printed Chart for 2 Sided Color Scanning Calibration against the left side of the document feeder,...
  • Page 102: Printing A Report/List

    3 Maintenance Printing a Report/List You can print a report/list to check the settings and communication status. Note • When the <Data> indicator is not lit, you cannot print the Stored Documents List. For information on the types of report/list, refer to "Print Reports" (P.108). Press the <Machine Status>...
  • Page 103: Deleting A Private Charge Print Job With An Invalid User Id

    Deleting a Private Charge Print Job with an Invalid User ID Deleting a Private Charge Print Job with an Invalid User ID When the Private Charge Print feature is used, all the print jobs with a User ID, regardless of its validity, are stored with the Private Charge Print feature.
  • Page 104: Setting Restore Tool

    3 Maintenance Setting Restore Tool Setting Restore Tool backs up the settings data of the machine to a network-connected computer to prevent the loss of data resulting from the malfunction of the machine’s hard disk. The feature is designed to restore data to the machine after the hard disk is replaced. For more information on Setting Restore Tool, contact our Customer Support Center.
  • Page 105: Machine Status

    4 Machine Status This chapter describes the features for checking the machine status.  Overview of Machine Status ....................106  Machine Information .......................107  Faults ...............................122  Supplies............................123  Billing Information........................124...
  • Page 106: Overview Of Machine Status

    4 Machine Status Overview of Machine Status You can check machine status and the number of printed pages on the screen. You can also print various reports/lists to check the job history, settings and registered information. Press the <Machine Status> button. <Machine Status>...
  • Page 107: Machine Information

    Machine Information Machine Information On the [Machine Information] screen, you can check the machine configuration and paper tray status, print various reports/lists, and change and set print mode settings. General Information ...................................107 Paper Tray Status..................................108 Print Reports....................................108 Automatically Printed Reports/Lists ............................116 Overwrite Hard Disk..................................118 Print Mode .....................................118 Fax Receiving Mode..................................121...
  • Page 108: Paper Tray Status

    4 Machine Status Select [Machine Configuration]. [Software Version] Screen You can check the software version. Select [Software Version]. Paper Tray Status You can check the paper trays set on the machine. On the screen, you can check the following items: ...
  • Page 109: Activity Report

    Machine Information Select the type of a report or a list to print. Note • The screen as shown on the right appears when the [Tools] button is displayed on the Services Home screen. Job Status/Activity Report Select [Job Status/Activity Report]. Note •...
  • Page 110: Printer Reports

    4 Machine Status  Stored File List You can print a list of uncompleted jobs (uncompleted transmissions/receptions or those stored for polling) stored in folders. Copy Reports Select [Copy Reports]. Note • To display the [Copy Reports] screen, select the <Machine Status> button, and then select [Machine Information] >...
  • Page 111 Machine Information You can configure the setting for TIFF and JPEG logical printers using CentreWare Internet Services. For more information on the settings, refer to the help of CentreWare Internet Services. Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the Internet.
  • Page 112: Fax Reports

    4 Machine Status Scan Reports Select [Scan Reports]. Note • To display the [Scan Reports] screen, select the <Machine Status> button, and then select [Machine Information] > [Print Reports] > [Scan Reports]. Select a list to print. Press the <Start> button. ...
  • Page 113 Machine Information Select a list to print. Press the <Start> button.  Reports You can print the Configuration Report, Scan/Fax Configuration Report, Folder Selector List, Inbound Fax Spam List, Domain Filter List, and VoIP Gateway List. Select a list to print, and then press the <Start>...
  • Page 114 4 Machine Status Selecting [Address Book] displays the screen for specifying a range of address numbers. Select a range of numbers, and then press the <Start> button.  Fax Group Recipients You can print the list of settings for Fax Group Recipients. ...
  • Page 115 Machine Information Select a range of folder numbers to print. Press the <Start> button. Job Counter Report Prints the counter report for each job. You can check the breakdown of the number of actual use of the machine by feature (such as the number of pages printed and the number of times used) and cumulative time when the machine is used (such as runtime, standby time, Low Power mode, Sleep mode, and power-off time) by minutes on the Job Counter Report.
  • Page 116: Automatically Printed Reports/Lists

    4 Machine Status For information on enabling the Auditron feature for each service, refer to "Accounting" (P.299). Select [Auditron Reports]. Note • To display the [Auditron Reports] screen, select the <Machine Status> button, and then select [Machine Information] > [Print Reports] > [Auditron Reports]. Select an auditron report to print.
  • Page 117: Transmission Report

    Machine Information Transmission Report - Job Undelivered The report is automatically printed when a transmission of scanned data to a computer on a network or a transmission of scanned data by e-mail fails. When a fax, the IP Fax (SIP), or the Internet Fax transmission fails, this report is also printed.
  • Page 118: Overwrite Hard Disk

    4 Machine Status Overwrite Hard Disk You can check the overwriting status of the hard disk. "Overwriting" indicates that the overwriting is in progress. "Standby" indicates that the overwriting is completed. Note • This feature does not appear for some models. For more information, contact our Customer Support Center.
  • Page 119 Machine Information Set each item. Note • The items displayed vary depending on the printer language. Retrieve Programming You can retrieve and use settings registered in memory. Select [Retrieve Programming]. Select the memory number to use.  Factory Defaults You can use the factory default settings. ...
  • Page 120 4 Machine Status Store/Delete Programming For ESC/P-K and HP-GL/2 emulations, you can register settings in memory. You can register up to 20 print modes for ESC/P-K and HP-GL/2 emulations. Select [Store/Delete Programming]. Select [Store Current Selections] or [Delete].  Store Current Selections Stores the current selections.
  • Page 121: Fax Receiving Mode

    Machine Information Press [Password]. Enter a password of up to 32 single-byte characters with the keyboard displayed, and select [Save]. Fax Receiving Mode You can set a mode for receiving faxes. Note • As for IP fax (SIP), the machine always receives faxes automatically. For information on auto receive and manual receive, refer to "4 Fax"...
  • Page 122: Faults

    4 Machine Status Faults The error history report printed provides you the information on errors that occurred on the machine. The error history report shows the list of the latest 50 errors. The items printed include the date and time, error code, and error category. The following describes how to print the error history report.
  • Page 123: Supplies

    Important • If you replace a toner cartridge with a partially used toner cartridge (such as a toner cartridge removed from another ApeosPort-V C7785/C6685/C5585, DocuCentre-V C7785/C6685/C5585), the status displayed may differ from the actual remaining amount. When you replace toner cartridges, we recommend that you use new ones.
  • Page 124: Billing Information

    4 Machine Status Billing Information On the [Billing Information] screen, you can check the number of pages printed per meter or user. Billing Information..................................124 User Account Billing Information............................125 Press the <Machine Status> button. Select the [Billing Information] tab. Billing Information You can check the total number of copies and pages printed by individual meters.
  • Page 125: User Account Billing Information

    Billing Information The table below shows which billing meter is counted depending on the combination of area of paper and the output color. Number of Area of Paper Output Color Meter for Counting Counts Smaller than 279 x 400 mm (0.1116 Black &...
  • Page 126 4 Machine Status Select a meter to check. Note • The meters are displayed only for the features set to [Enable Accounting] in the Auditron mode.  Meter (Copy Jobs) Displays the number of pages copied.  Meter (Scan Jobs) Displays the number of pages scanned.
  • Page 127: Tools

    5 Tools Each feature of the machine is set to the factory default (initial) settings, but you can customize these settings in accordance with your environment. To change or customize these settings, enter the System Administration mode and make changes in the [Tools] screen.
  • Page 128: System Settings Procedure

    5 Tools System Settings Procedure To change or customize the system settings, enter the System Administration mode. This section describes the basic procedures for system settings. Step 1 Entering System Administration Mode ........................128 Step 2 Entering the System Administrator User ID and Passcode .................. 128 Step 3 Selecting [Tools]................................
  • Page 129: Step 3 Selecting [Tools]

    System Settings Procedure Step 3 Selecting [Tools] Select [Tools] on the Services Home screen. Note • When the Services Home screen is not displayed on the touch screen, press the <Services Home> button. Step 4 Selecting a Setting Item on the [Tools] Screen On the [Tools] screen, select a setting item to set.
  • Page 130 5 Tools  Fax Service Settings Allows you to configure the fax service settings such as setting defaults, fax control and button settings. For more information, refer to "Fax Service Settings" (P.246).  E-mail/Internet Fax Service Settings Allows you to configure the e-mail and Internet fax transmission specifications settings. For more information, refer to "E-mail/Internet Fax Service Settings"...
  • Page 131: Step 5 Setting A Feature

    System Settings Procedure Step 5 Setting a Feature Select any feature. Select a submenu from the [Group] list, and then select a feature from the [Features] Note • list. Select an item to set. After setting the feature, select [Save]. Select [Close] repeatedly until the Services Home screen is displayed.
  • Page 132: Tools Menu List

    5 Tools Tools Menu List The following tables list the items that can be set on the [Tools] screen. Note that some items may not appear depending on the configuration of the machine. System Settings  Common Service Settings Machine Clock/Timers (P.146) Date (P.146) ...
  • Page 133 Tools Menu List Paper Tray Settings (P.156)  Custom Paper Name/Color (P.156) Paper Tray Attributes (P.156)  Customize Paper Supply Screen (P.157)  Paper Tray Attributes on Setup Screen (P.157)  Paper Tray Attributes During Loading (P.157)   Paper Tray Priority (P.157) Paper Type Priority (P.158) ...
  • Page 134 5 Tools Secure Watermark (P.170)  Secure Watermark Control (P.170) Digital Codes Settings (P.170)  Force Secure Watermark (P.171)  Secure Watermark Defaults (P.171)  Secure Watermark Effect (P.172)  Force Annotation (P.172) Apply Layout Template to Copy/Print Jobs (P.173) ...
  • Page 135 Tools Menu List Copy Defaults (P.191)  Paper Supply (P.191) Reduce/Enlarge (P.191)  Output Color (P.191)  Output Color (Simple Copy) (P.192)  Single Color (P.192)   Dual Color - Source Color (P.192) Dual Color - Target Area Color (P.192) ...
  • Page 136 5 Tools Copy Control (P.196)  Memory Full Procedure (P.197) Maximum Stored Pages (P.197)  Auto Paper Off (P.197)  Mixed Size Originals - 2 Sided Copy (P.197)  Fine-tune 100% (P.197)   ID Card Copy - Reduce/Enlarge (P.197) Background Suppression (Photo &...
  • Page 137 Tools Menu List Protocol Settings (P.206)  Ethernet Settings (P.206) TCP/IP - Common Settings (P.207)  TCP/IP - Network Settings / TCP/IP - Network  Settings (Ethernet 1), TCP/IP - Network Settings (Ethernet 2) (P.207)  Ping Connection Test (P.210) Machine’s E-mail Address/Host Name E-mail Address (P.211) ...
  • Page 138 5 Tools Security Settings (P.224)  SSL/TLS Settings (P.224) S/MIME Settings (ApeosPort Series Models Only)  (P.225) PDF/DocuWorks/XPS Signature Settings (ApeosPort  Series Models Only) (P.226) IPsec Settings (P.226)  IEEE 802.1X Settings / IEEE 802.1X Settings  (Ethernet 1), IEEE 802.1X Settings (Ethernet 2) (P.227) Certificate Revocation Retrieval Settings (P.228) ...
  • Page 139 Tools Menu List Scan Defaults (P.238)  Color Scanning (P.238) Original Type (P.238)  File Format (P.238)  Optimize PDF For Quick Web View (P.238)  Thumbnail - Outgoing E-mail (P.238)   Thumbnail - Scan to PC (P.238) Lighten/Darken (P.238) ...
  • Page 140 5 Tools Fax Defaults (P.247)  Resolution (P.247) Original Type (P.247)  Lighten/Darken (P.247)  Mixed Size Originals (P.247)  Skip Blank Pages (P.247)   Starting Rate (P.248) Delay Start - Specific Time (P.248)   Transmission Header Text (P.248) Confirmation Options (P.248) ...
  • Page 141 Tools Menu List Original Size Defaults (P.256) Local Terminal Information (P.256)  Local Name (P.257) Company Logo (P.257)   Machine Password (P.257) Line 1 to 3 - Company Logo (P.257)  G3 Line 1 to 3 - Fax ID (P.257) ...
  • Page 142 5 Tools  Folder Service Settings Folder Service Settings (P.265) Files Retrieved By Client (P.265)  File Display Default (P.265)   Orientation for Stored Print Jobs (P.265) File Display Default (P.265)   Convert Custom Size to Standard Size (P.265) Standard Size Threshold Value (P.265) ...
  • Page 143 Tools Menu List  Web Browser Setup "Web Browser Setup" (P.277) Web Applications Version (P.277)  Delete Persistent Cookie Upon Closing (P.277)   Clear Cache Upon Closing (P.277) Use Cache (P.277)   Accept Cookies (P.277) Use TLS1.0 (P.277) ...
  • Page 144 5 Tools Add Address Book Entry (P.290)  Address Type (P.292) E-mail Address (P.292)  Name (P.292)  Index (P.292)  Surname (P.292)   Given Name (P.293) Custom Item 1 (P.293)   Custom Item 2 (P.293) Custom Item 3 (P.293) ...
  • Page 145 Tools Menu List Accounting Type (P.303)  Accounting Disabled (P.303) Local Accounting (P.304)  Network Accounting (P.304)  Xerox Standard Accounting (P.304)  Auditron Mode (P.304)   Verify User Details (P.304) Customize User Prompts (P.304)  Accounting Login Screen Settings (P.304) Alternative Name for User ID (P.305) ...
  • Page 146: Common Service Settings

    5 Tools Common Service Settings In [Common Service Settings], you can make settings relating to the machine’s common features. Machine Clock/Timers ................................146 Power Saver Settings................................... 148 Audio Tones....................................149 Screen/Button Settings ................................151 Paper Tray Settings ..................................156 Image Quality Adjustment................................ 160 Reports ......................................
  • Page 147 Common Service Settings Select the display format. When you select [12 Hour Clock], set [AM] or [PM]. Specify [Hours] and [Minutes]. Select [Save]. NTP Time Synchronization You can synchronize the machine clock with a time server (NTP: Network Time Protocol), by receiving time information from the server.
  • Page 148: Power Saver Settings

    5 Tools For information on how to display the [Lock Out Printer] button on the Services Home screen, refer to "Customizing the Button Layout" (P.27). You can configure detailed settings on CentreWare Internet Services. For more information, refer to the help of CentreWare Internet Services.
  • Page 149: Audio Tones

    Common Service Settings Power Saver Timers The Power Saver mode has two modes: the Low Power and Sleep modes. When a specified period of time has elapsed, the machine switches to these modes in the following order to reduce power consumption. Last operation on the machine ...
  • Page 150 5 Tools Control Panel Alert Tone Set the volume to be sounded when a button that cannot be selected is selected, or an error occurs. You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off]. Base Tone Set the volume for the base tone of the toggle button, which changes setting each time it is pressed.
  • Page 151: Screen/Button Settings

    Common Service Settings Stored Programming Complete Tone Set the volume to be sounded when the call of a stored programming registered is completed. You can select from [Soft], [Normal], and [Loud]. To disable the sound, select [Off]. Line Monitor Volume When sending a fax, you can relay the sound on the telephone line until the connection is made through the speakers on the machine.
  • Page 152: Default Language

    5 Tools  Type 2 Assigns the one touch buttons 1 to 60 to the address numbers 0001 to 0060, and buttons 61 to 70, M01, and M02 to the stored programming jobs 1 and 12. Note • [[Type 1] is selected by factory default. Services Home Set the layout of service buttons that appear on the Services Home screen.
  • Page 153 Common Service Settings Reconfirm Fax/Internet Fax Recipient Set whether or not to display a screen to confirm fax/Internet fax recipients when sending faxes/Internet faxes.  First Tab - Reconfirm Recipients Select from [Off], [Always Reconfirm Recipient], and [Reconfirm if Multiple Recipients]. ...
  • Page 154 5 Tools  When power is switched on Displays the consumables status screen at startup.  When Auto Clear is activated Displays the consumables status screen when Auto Clear is executed. Keyboard Input Restriction Allows you to select whether or not to restrict the display of the virtual keyboard of the machine.
  • Page 155 Common Service Settings Operation/ Screen Enabled Disabled Display Effect Preview Thumbnailed Tap to display the View entire view Flick to switch pages Drag to switch pages Entire View Flick to switch pages Tap the previous/next previewed images to switch pages Tap to switch whether to display the page switching buttons or...
  • Page 156: Paper Tray Settings

    5 Tools displayed when entering the System Administration mode on the control panel or on the CentreWare Internet Services. Select [Do Not Display Warning Screen] or [Display Warning Screen]. Note • You can set the SNMP protocol settings on CentreWare Internet Services. For more information, refer to the help of CentreWare Internet Services.
  • Page 157 Common Service Settings between 182 and 457 mm and the Y (length) between 140 and 320 mm in 1 mm increments. When using Tray 6 (HCF (2000 sheets)), you can load standard size paper only. Select [Auto Size Detect]. For Tray 6 (HCF B1), you can load both standard size paper and non-standard size paper. When you load non-standard size paper, select [Custom Size], and then set the size in the X (width) between 100 and 330 mm and the Y (length) between 148 and 488 mm in 1 mm increments.
  • Page 158 5 Tools Paper Type Priority Set the priority of the trays to use when paper of the same size and the same orientation is set in the multiple trays for automatic tray selection. Auto Paper selection means that a tray containing the appropriate paper is automatically selected by the machine for copying or printing.
  • Page 159: Image Quality

    Common Service Settings When [According to Priority Assigned] is selected, the paper type is determined according to the settings in [Paper Type Priority]. When selecting [Selected Paper Type Only], you can specify the paper type.  Targeted Paper Color (Copy Jobs) You can target all paper colors or only one paper color.
  • Page 160: Image Quality Adjustment

    5 Tools Setting Paper type Meaning values X-HW Plus 2 X-HW Plus 2 Paper having a ream weight of 257 - 300 gsm. Hole Punched HW 1 Hole Punched Punched paper having a ream weight of 106 - 128 gsm. Heavyweight Hole Punched Punched paper having a ream weight of 129 - 150 gsm.
  • Page 161 Common Service Settings Image Quality You can select the image quality processing method when the machine scans a document.  Photo & Text Recognition Allows you to change a level with which the machine determines a document as text or photos.
  • Page 162 5 Tools Important • When you select [High Quality], and [Corner Shift] is selected in [Image Shift] with a ratio of 60% or less is specified in [Reduce/Enlarge], a part of the image may not be printed or blank paper may be output.
  • Page 163: Reports

    Common Service Settings  Paper Supply Select a tray. Reports You can configure settings related to printing reports. Print Reports Button Set the display method of [Print Reports] under the [Machine Information] screen and [Error History Report] under the [Faults] screen displayed by pressing the <Machine Status> button.
  • Page 164: Maintenance

    5 Tools Scan File Transfer Report Select whether to print the report for data transmission results when the scanned data is transferred to the computer on the network or is sent via e-mail.  Off Does not print a report regardless of the data transmission result. ...
  • Page 165: Delete All Data

    This feature is designed to prevent the leakage of confidential information of a customer when the machine is returned to Fuji Xerox. All data stored on the machine will be deleted. Before executing this operation, make sure that the operation is absolutely necessary.
  • Page 166 5 Tools Adjust Image Position Adjusts the position of the image to print. You can adjust the position for each tray, paper type, side 1 and side 2 of paper. This feature can be used when you want to print with trim mark, to cut paper, or to align the position of image on sides 1 and 2 of printout.
  • Page 167: Finisher Adjustment

    Common Service Settings  Trays 1 to 6 Assign the type to a tray. Finisher Adjustment Note • To use this feature, an optional component is required for some models. For more information, contact our Customer Support Center.  Hole Punch Tool Specify the punch unit to be used (Punch Unit 2/4H CD1 or Punch Unit US 2/3H CD1).
  • Page 168: Watermark

    5 Tools  Start Upgrade Starts a version upgrade soon.  Schedule Upgrade Select [On] and specify the date and time to start a version upgrade. Delete All Certificates/Initialize Settings Deletes all certificates stored in the machine and initializes the security settings associated with certificates.
  • Page 169: Font Size

    Common Service Settings Font Size Set the size of the text to be printed as the Watermark. You can set the font size from 24 to 80 points in 1 point increments. Background Pattern Set the background pattern to embed the text for the Watermark effect. You can select from eight patterns: [Wave], [Circle], [Stripe], [Chain], [Beam], [Rhombic], [Sunflower], and [Fan].
  • Page 170: Secure Watermark

    The feature may not operate properly depending on a document or conditions. For more information, contact our Customer Support Center. • Please note that Fuji Xerox is not liable for any damages caused by the use or without the use of the Secure Watermark feature.
  • Page 171: Force Secure Watermark

    Common Service Settings  Decoding Passcode You can assign a decoding passcode (4 to 12 characters) to a digital code to be embedded in a document. Assigning a decoding passcode allows you to restrict access to a digital code analysis application. Important •...
  • Page 172: Force Annotation

    5 Tools  Protection Code Set whether or not to embed a protection code in a document. Secure Watermark Effect Setting the Secure Watermark Effect enables you to embed hidden text in a copied/printed document. When the document containing the embedded hidden text is copied, the hidden text appears as white cutout.
  • Page 173 Common Service Settings The following items are printed at the bottom right for Preset 1 or bottom left for Preset 2 of paper. - First line: file name and the IP address of the computer that send a print job - Second line: user name, user ID, card ID, and date and time ...
  • Page 174: Print Universal Unique Id

    5 Tools Important • The available text for the provided layout templates, Preset 1 to Preset 4, is the text strings registered in [Create Text String 1]. Print Universal Unique ID You can print UUIDs (Universal Unique IDs) for each print job to identify each job. The printed UUIDs can be used as a search key to retrieve print job logs using an application, such as ApeosWare Log Management (sold separately) or ApeosWare Accounting Service (sold separately).
  • Page 175 • Searching for images and print job logs allows the system administrator to grasp the identification information of the user who instructed the job. Note that Fuji Xerox is not responsible for a privacy issue of the user caused by using the Image Log Control feature.
  • Page 176 5 Tools Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. • If you set [Service Rep. Restricted Operation] to [On], our service representatives cannot change the [Image Log Control] settings.
  • Page 177: Notify Job Completion By E-Mail

    Common Service Settings  Transfer Timing Displays when [Accumulate & Transfer] is selected for [Logs to Transfer]. Specifies when to transfer image logs to a log management server. Select from [Schedule Transfer], [At the end of the job], [At the end of selections], [At power On], and [When maximum is reached].
  • Page 178: Auto Job Promotion

    5 Tools • The Fax and Server Fax features cannot be enabled at the same time.  Scan to Fax Allows you to use the Fax feature on the machine.  Scan to Fax Server Allows you to use the Server Fax feature on the machine. Note •...
  • Page 179 Common Service Settings Odd Page 2 Sided You can specify whether or not to add a blank page when a document containing an odd number of pages is printed in 2-sided. Paper Size Settings You can specify the size of paper to be automatically detected when you use standard sizes of a document or the machine is set to detect sizes of a document.
  • Page 180 5 Tools Refer to the following tables for a combination of sizes that can be detected automatically. Paper size group A/B series (8 × 13") A/B series Loading position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 ×...
  • Page 181 Common Service Settings Paper size group A/B series (8 × 13") A/B series Loading position Size / Orientation (Mainland China) 12 × 18" SRA3 (12.6 × 17.7") 12.6 × 19.2" 13 × 18" 13 × 19" Postcard No.3 standard envelopes No.2 standard envelopes Photo 2L...
  • Page 182 5 Tools A/B series A/B series Paper size group (8 K / 16 K) (8 × 13" / 8 × 14") Loading position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 × 10" 8 × 10" 8.5 ×...
  • Page 183 Common Service Settings A/B series A/B series Paper size group (8 K / 16 K) (8 × 13" / 8 × 14") Loading position Size / Orientation 16 K (Mainland China) (Mainland China) 12 × 18" SRA3 (12.6 × 17.7") 12.6 ×...
  • Page 184 5 Tools Paper size group Inch series Loading position Size / Orientation 5.5 × 8.5" 5.5 × 8.5" 7.25 × 10.5" 8 × 10" 8 × 10" 8.5 × 11" 8.5 × 11" 8.5 × 13" 8.5 × 14" 11 × 17" 16 K (Taiwan) 16 K (Taiwan)
  • Page 185 Common Service Settings Paper size group Inch series Loading position Size / Orientation (Mainland China) 12 × 18" SRA3 (12.6 × 17.7") 12.6 × 19.2" 13 × 18" 13 × 19" Postcard (4 × 6") No.3 standard envelopes No.2 standard envelopes Photo 2L Photo 2L...
  • Page 186: Encryption Key For Confidential Data

    5 Tools Select [On]. Select [New Encryption Key], and enter an encryption key of 1 to 12 single-byte characters, and then select [Save]. Select [Re-enter Encryption Key], enter the same encryption key, and then select [Save]. Select [Save].  Data Restoration The encrypted data cannot be restored in the following cases: ...
  • Page 187 Common Service Settings Important • If you change the existing encryption key, you may not restore confidential information from a backup. Note • The factory default encryption key is "x-admin". Select [Encryption Key for Confidential Data], and then [Change Settings]. Select [New Encryption Key], and enter an encryption key, and then select [Save].
  • Page 188 5 Tools Be sure not to lose the system administrator’s user ID and passcode. Note • An optional component is required to use this feature. For more information, contact our Customer Support Center. For information on the system administrator permissions, refer to "User Roles" (P.410). Software Download You can select whether or not to permit software downloading.
  • Page 189 Common Service Settings Restrict User to Edit Address Book Specify whether or not to permit local users to add and edit recipients in the Address Book. When you select [Yes], local users cannot add or edit the Address Book. Note •...
  • Page 190: Copy Service Settings

    5 Tools Copy Service Settings In [Copy Service Settings], you can configure settings related to the Copy feature. Copy Tab - Features Allocation ..............................190 Preset Buttons ....................................191 Copy Defaults ....................................191 Copy Control ....................................196 Original Size Defaults.................................. 199 Reduce/Enlarge Presets................................
  • Page 191: Preset Buttons

    Copy Service Settings Preset Buttons Paper Supply - Button 2 - 5 Select the paper tray displayed in the second to fifth buttons in [Paper Supply] on the [Copy] screen. Reduce/Enlarge - Button 3 - 4 Select the magnification ratio displayed in the third to fourth buttons in [Reduce/Enlarge] on the [Copy] screen.
  • Page 192 5 Tools When [No Default] is selected, select the output color in the [Copy] screen before making copies. Output Color (Simple Copy) Set the default value for [Output Color] in the [Simple Copy] screen. You can select from [Auto], [Color], and [Black & White]. Single Color Set the default value for [Single Color] in [More] of [Output Color] in the [Copy] screen.
  • Page 193: Background Suppression

    Copy Service Settings Saturation Set the default value for [Saturation] of [Image Options] in the [Image Quality] screen. Background Suppression This feature allows you to suppress the background color of documents. Set the default value for [Suppress Background] of [Image Enhancement] in the [Image Quality] screen.
  • Page 194 5 Tools Note • You cannot copy the whole area even if you set [0] to [Edge Erase - Bottom Edge]. For the printable area, refer to "Printable Area" (P.656). Edge Erase - Left Edge When you copy a document with the document cover open or when you copy a book, the edges and center margin of the document may be printed as black shadows.
  • Page 195 Copy Service Settings Pages per Side Set the default value for [Pages per Side] in the [Copy] and [Output Format] screens. Copy Output This feature allows you to set the finishing options to output multiple copies. Select [Auto], [Collated], [Uncollated], or [Uncollated with Separators]. Set the default value for [Copy Output] in the [Copy] and [Output Format] screens.
  • Page 196: Copy Control

    5 Tools Date - Position on Side 1 and Side 2 Set the default value for [Position] displayed when [Date Stamp] is selected for [Annotations] in the [Output Format] screen. Date - Font Size Set the default value for [Font Size] under [Font Size] displayed when [Date Stamp] is selected for [Annotations] in the [Output Format] screen.
  • Page 197 Copy Service Settings Memory Full Procedure If there is insufficient hard disk memory while scanning a document, a screen appears asking you how you want to handle the partially stored data. Set the process you want the machine to perform for the partially stored data after a certain time has elapsed in the confirmation screen.
  • Page 198 5 Tools The larger the value, the stronger the effect of removing background noise. Background Suppression Level (Text) Set the background suppression level for color copying. This setting is valid when [Text] is selected for [Original Type] in the [Image Quality] screen. The larger the value, the stronger the effect of removing background noise.
  • Page 199: Original Size Defaults

    Copy Service Settings Comment Position - Top Left, - Top Center, - Top Right, - Left Center, - Center, - Right Center, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a comment finely. Date Position - Top Left, - Top Center, - Top Right, - Bottom Left, - Bottom Center, and - Bottom Right You can adjust the position to print a date stamp finely.
  • Page 200: Custom Colors

    5 Tools You can assign any magnification to the Reduce/Enlarge Preset buttons other than [100%] and [Auto %]. Custom Colors Set the custom colors used for [Single Color] and [Dual Color] in the [Output Color] screen. You can assign custom colors with yellow (0 to 100%), magenta (0 to 100%), and cyan (0 to 100%) to each custom color buttons 1 to 6.
  • Page 201: Connectivity & Network Setup

    Connectivity & Network Setup Connectivity & Network Setup In [Connectivity & Network Setup], you can configure settings related to the Connectivity & Network feature. For information on Connectivity and Network Settings, refer to "Printer Environment Settings" (P.329) or "E-mail Environment Settings" (P.339). If you use CentreWare Internet Services, more detailed settings are possible.
  • Page 202 5 Tools  Print Mode Select the printer language use on the machine. Selecting [Auto] enables the machine to automatically determine and use the most suitable language to print data received from the host device.  PJL PJL (Printer Job Language) is a job control language and a PJL command is data prepended to the top of the print jobs.
  • Page 203: Smb Client

    Connectivity & Network Setup SMB Client  Port Status Select [Enabled] to use SMB when you use the Scan to PC (SMB) service or SMB authentication service.  Port Status Select [Enabled] to use IPP. Set this when you want to use IPP (Internet Printing Protocol) to print via the Internet. ...
  • Page 204: Ftp Client

    5 Tools  Port Number Enter a port number to use IP fax (SIP). The default value is 5060. Important • Do not use any numbers assigned to other ports. Note • IP fax (SIP) is not available for some models. FTP Client ...
  • Page 205: Internet Services Settings

    Connectivity & Network Setup  WSD Print - Port Status Select [Enabled] to use WSD Print. ® ® Set this when you search a device on a network from Windows Vista , Windows ® ® ® ® Windows 8, Windows 8.1, Windows Server 2012, and Windows Server 2012 R2.
  • Page 206: Protocol Settings

    5 Tools Important • We recommend you to enable [HTTP - SSL / TLS Communication] under [SSL / TLS Settings] when you use WebDAV. This is an effectual way to avoid password leaking. Note • You cannot select [Port Number] and [Operation Time-Out], if WebDAV port is disabled. To configure [Port Number] and [Operation Time-Out], enable port status and reboot the machine, and then configure [Port Number] and [Operation Time-Out].
  • Page 207 Connectivity & Network Setup  Ethernet - Rated Speed / Ethernet 1 - Rated Speed, Ethernet 2 - Rated Speed Select the communication speed from the followings: Note • The title of this setting item differs depending on the Ethernet interface configuration: When single Ethernet interface is used, [Ethernet - Rated Speed] is displayed.
  • Page 208 5 Tools Note • We recommend you to specify different IP addresses between [TCP/IP - Network Settings (Ethernet 1)] and [TCP/IP - Network Settings (Ethernet 2)]. • The title of this setting item differs depending on the Ethernet interface configuration: When single Ethernet interface is used, [TCP/IP - Network Settings] is displayed.
  • Page 209 Connectivity & Network Setup  IPv4 - DNS Server Setup Set the DNS server.  Get IP Address from DHCP Set whether or not to automatically obtain the address of the DNS server from the DHCP server.  Preferred DNS Server IP Address, Alternate DNS Server 1 IP Address, Alternate DNS Server 2 IP Address When [Get IP Address from DHCP] is set to [Disabled], manually set the DNS server address.
  • Page 210: Machine's E-Mail Address/Host Name

    5 Tools Preferred DNS Server IP Address, Alternate DNS Server 1 IP Address, Alternate DNS Server  2 IP Address When [Get IP Address from DHCP] is set to [Disabled], manually set the DNS server address. Specify alternate DNS server addresses for [Alternate DNS Server 1 IP Address] and [Alternate DNS Server 2 IP Address].
  • Page 211: Proxy Server Settings

    Connectivity & Network Setup E-mail Address Enter the E-mail address of the machine with up to 128 single-byte characters.  When receiving E-mail via SMTP You can set any name for the account (on the left side of @). Set the address section (on the right side of @), with the combination of the host name and domain name.
  • Page 212: Ep Proxy Server Setup

    5 Tools HTTP Proxy Server Port Number Set the HTTP proxy server port number from 1 to 65535. The default value is 8080. Important • Do not use the numbers assigned to the other ports. HTTP Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTP proxy server. HTTP Proxy Server Login Name Enter a login name of the HTTP proxy server.
  • Page 213: Sip Settings

    Connectivity & Network Setup HTTPS Proxy Server Port Number Set the HTTPS proxy server port number from 1 to 65535. The default value is 8080. Important • Do not use the numbers assigned to the other ports. HTTPS Proxy Server Authentication Select [Enabled] when authentication is required to connect to the HTTPS proxy server.
  • Page 214 5 Tools Note • Select [UDP] when you use a SIP server manufactured by Cisco Systems, Inc. Enable SIP Server Select whether or not to enable a SIP server. SIP Server IP Address Resolution Specify a method for obtaining the IP address for the SIP proxy server and the SIP registrar server.
  • Page 215 Connectivity & Network Setup  Primary Server Type Select the type of primary server from [Standard] or [Cisco].  Secondary Server - IP Address Enter the IP address of the secondary server. Up to 255 characters are allowed. You can specify the addresses by IPv4 address, IPv6 address, and FQDN.
  • Page 216: T.38 Settings

    5 Tools  Secondary Server - Login User Name Enter the login user name of the secondary server. Up to 31 characters are allowed.  Secondary Server - Login Password Enter the login password of the secondary server. Up to 31 characters are allowed. ...
  • Page 217: Outgoing/Incoming E-Mail Settings

    Connectivity & Network Setup • Set the value already specified by the network side. If you set other values, the priority does not change. ® (For most of Cisco routers, speech traffic is set to 184(ef). If you change the value, consult your network administrator.) •...
  • Page 218: Remote Authentication/Directory Service

    5 Tools Note • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255. • For IPv6, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value. • When you make an entry mistake, press the <C> (Clear) button and enter again. ...
  • Page 219 Connectivity & Network Setup  Server Response Time-Out Set the server time-out response between 1 and 75 seconds in 1 second increments.  Search Time-Out Set the user information search time-out between 1 and 120 seconds in 1 second increments. Kerberos Server Settings (ApeosPort Series Models Only) Configure the Kerberos Servers 1 to 5.
  • Page 220 5 Tools  Primary Server Name/Address Enter the primary server name or IP address. Note • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255. • For IPv6, enter the address in the format "xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx:xxxx", where "xxxx" is a hexadecimal value.
  • Page 221 Connectivity & Network Setup  Text String Added to User Name Enter text strings for [Text String Added to User Name] when you use additional text strings. Up to 64 characters are allowed. When [Use Added Text String] is set to [Enabled], enter the corresponding fixed text string. For Example: When "mail"...
  • Page 222 5 Tools  Object Class of Search Target Enter the object class to search with up to 32 characters.  LDAP Referrals Specify whether or not to re-establish connection to another LDAP server if a currently connected LDAP server requests to do so. ...
  • Page 223: Smb Server Settings

    Connectivity & Network Setup  Attribute Type of Custom Items 1, 2, and 3 Set the LDAP attribute type of custom items 1 to 3. In addition to [Attribute Type of Name] and [Attribute Type of E-mail Address], you can assign user attributes registered on the LDAP server for a search.
  • Page 224: Security Settings

    5 Tools • For IPv4, enter the address in the format "xxx.xxx.xxx.xxx", where "xxx" is a numeric value from 0 to 255. Security Settings Set the security settings. SSL/TLS Settings Configure the SSL/TLS settings to encrypt the communication between the server or the client computer and the machine.
  • Page 225 Connectivity & Network Setup  Device Certificate - Client Select a certificate for HTTP SSL/TLS communications.  Verify Remote Server Certificate When the machine is operated as an SSL client, select whether or not to verify the certificate of the remote server. S/MIME Settings (ApeosPort Series Models Only) Configure the S/MIME settings to use encryption or signature option on the transmission of e-mail or fax.
  • Page 226 5 Tools  Signing Certificate for E-mail Attachment Select the certificate to use for attaching a signature to e-mails.  Digital Signature - Outgoing Internet Fax Select whether or not to always add a digital signature to outgoing Internet faxes. You can also select the setting in which the machine asks to add a digital signature to the Internet fax whenever you send.
  • Page 227 Connectivity & Network Setup Set the IKE authentication method. Select from [Authenticate by Preshared Key] and [Authenticate by Digital Signature].  Preshared Key Enter a preshared key. This setting is valid when [IKE Authentication Method] is set to [Authenticate by Preshared Key].
  • Page 228 5 Tools  IEEE 802.1X Settings Configure the IEEE 802.1X settings.  IEEE 802.1X Set whether or not to use IEEE 802.1X authentication. Authentication Method  Select from [EAP-MD5], [EAP-MS-CHAPv2], [PEAP/MS-CHAPv2], and [EAP-TLS].  Login User Name Enter the login user name with up to 128 characters. ...
  • Page 229: Other Settings

    Connectivity & Network Setup Other Settings You can set the following network related items. Protocol to Receive E-mail Select from [SMTP] and [POP3] depending on your environment. Add Domain Name to User Name Select whether or not to add domain names to user names. Output Destination for E-mail Specify an output destination for e-mail print.
  • Page 230: Print Service Settings

    5 Tools Print Service Settings In [Print Service Settings], you can configure settings related to the Print feature. Using CentreWare Internet Services, you can make more detailed settings. For more information, refer to "CentreWare Internet Services Settings" (P.321). Allocate Memory..................................230 Delete Form....................................
  • Page 231: Delete Form

    Print Service Settings Note • The maximum amount of memory you can allocate varies according to the amount of free space available in memory. Receiving Buffer - USB Set the receiving buffer for USB. You can specify a value from 64 to 1024 KB in 32 KB increments. Receiving Buffer - LPD Note •...
  • Page 232: Register Google Cloud Print

    5 Tools  Form Number When you select an item to delete, you can enter the form number.  Form Name After you enter the form number and select [Confirm], the form name matching the form number entered appears. Enter the form number with the numeric keypad, and select [Confirm]. Check the form name, and then select [Delete Data].
  • Page 233 Print Service Settings  Print Prints using the paper loaded in the tray.  Display Confirmation Screen A confirmation screen appears to ask whether or not to print the job. If a paper type mismatch occurs during printing, the machine ignores the paper type specified and prints the job in accordance with [Paper Tray Priority], [Paper Size], or [Substitute Tray].
  • Page 234: Banner Sheet

    5 Tools Print User ID When printing using a print driver, specify whether or not to print user ID set in the print driver on paper. The first 64 letters of the user ID are printed. Select a position to print from [Top Left], [Top Right], [Bottom Left], and [Bottom Right]. Note •...
  • Page 235 Print Service Settings When PostScript data generated by other than the print driver is printed, the tray is not selected as intended depending on the description method of the PostScript data. In this case, select [Select Paper Tray]. Note • Even when you select [Auto Select], the setting is automatically changed to [Select Paper Tray] when [Use Larger Size] or [Use Closest Size] is selected for [Substitute Tray] and print PostScript data.
  • Page 236 5 Tools Important • This setting is valid only when [Receiving Buffer - LPD] is set to [Spool to Hard Disk]. When any other setting, printing is performed in [Data Processing Order]. OCR Font Glyphs (0 x 5C) Allows you to select [Backslash] or [Japanese Yen Sign] to print 0x5C character when the OCR fonts are used.
  • Page 237: Scan Service Settings

    Scan Service Settings Scan Service Settings In [Scan Service Settings], you can configure settings related to the Scan services. Note • When [Scan to Fax Server] is selected in the System Settings, [Scan Service Settings] is replaced with [Scan/Fax Service Settings]. For information on scanner environment settings, refer to "Scanner Environment Settings"...
  • Page 238: Scan Defaults

    5 Tools [2 Sided Scanning] and [Mixed Size Originals] are not displayed on the screen for the models without the document feeder. Reduce/Enlarge - Buttons 2 to 5 This item can be set when [Reduce/Enlarge] is selected for one of the features that appear in the second to the fourth column in [1st Tab - Features Allocation].
  • Page 239 Scan Service Settings Contrast Set the default value for [Contrast] of [Image Enhancement] in the [Advanced Settings] screen. The contrast setting is valid when [Color Scanning] is set to [Color] or [Grayscale]. Sharpness Set the default value for [Sharpness] of [Image Options] in the [Advanced Settings] screen. Background Suppression This feature allows you to suppress the background color of documents.
  • Page 240: Searchable Text

    5 Tools Select from [Quality: Normal/File Size: Small], [Quality: Higher +1/File Size: Larger +1], [Quality: Higher +2/File Size: Larger +2], [Quality: Higher +3/File Size: Larger +3], and [Quality: Maximum/File Size: Largest]. E-mail Subject Set the default value for the e-mail subject. Up to 128 characters can be entered for the subject.
  • Page 241: Scan To Pc Defaults

    Scan Service Settings Scan to PC Defaults Transfer Protocol Set the default value for the transfer protocol used for transfer from [FTP], [SMB], or [SMB (UNC Format)]. Login Credential to Access Destination Set whether or not to use a user authenticated by the remote server when the user logs in to the destination computer for the Scan to PC service.
  • Page 242: Output Size Defaults

    5 Tools Output Size Defaults Set the sizes to display in [Output Size] when selecting [Enter Output Size] for scanning documents at [Reduce/Enlarge] in the [Layout Adjustment] screen. You can assign any output size to output size buttons. Assigning the output sizes to the buttons will save your time to specify the size each time.
  • Page 243: Background Suppression Level

    Scan Service Settings Saturation Set the saturation when scanning a full color document. When a document is scanned, saturation is automatically adjusted according to the value set here. Background Suppression Level Set the background suppression level. This is valid when [Background Suppression] is set to [Auto Suppression].
  • Page 244 5 Tools Add Date to E-mail Attachment Name Set whether or not to add dates and page number after file names when E-mail is selected. The file name depends on the setting of [Filename Format] and whether or not the file name is automatically generated.
  • Page 245 Scan Service Settings Store & Send Link - Maximum File Size Set the maximum data size of files that can be stored for the Store & Send Link feature. You can specify the value from 1 to 200 MB in 1 MB increments. The default value is 200 MB. Print Login Name on PDF Files If scanning a document in PDF format when local machine authentication or remote authentication is enabled, you can set whether or not to add an authentication user name...
  • Page 246: Fax Service Settings

    5 Tools Fax Service Settings In [Fax Service Settings], you can configure settings related to the Fax service. Note • This feature does not appear for some models. An optional component is required. The items displayed on the screen vary depending on the optional components installed. For more information, contact our Customer Support Center.
  • Page 247: Fax Defaults

    Fax Service Settings Transmission Screen Set whether or not to display transmission status during transmission. Display Fax Line Selection Set whether or not to display [Line Selection] option on the [Fax / Internet Fax] screen to select fax line when sending faxes. Note •...
  • Page 248: Fax Control

    5 Tools Note • This feature is for service representative use. For more information, contact our Customer Support Center. Starting Rate Set the default value for [Starting Rate] in the [Fax/Internet Fax Options] screen. Delay Start - Specific Time Set the default value for [Specific Time] of [Priority Send/Delay Start] in the [Fax/Internet Fax Options] screen when [Specific Time] is selected for [Delay Start].
  • Page 249 Fax Service Settings Re-enter Broadcast Recipients This setting is required when you selected [Enter Twice] for [Re-enter Recipients]. Set whether or not to allow the Broadcast Send.  Enter Once Only Allows the Broadcast Send. No need to re-enter the recipient. ...
  • Page 250 5 Tools Manual Redial List - Dial Mode Specify the destination type saved as a redial destination number. When you deselect all the check boxes, the Redial feature becomes disabled. Transmission Header Text - Polling Set whether or not to attach a transmission header to a polling file. A polling is the function that a document is stored in the machine's public folder for polling, and can then be sent by an operation from the other party.
  • Page 251 Fax Service Settings Select whether or not to enable the Batch Send feature. Note that a batch send is not available for manual transmissions, broadcasts, relay broadcasts, remote folder, and delayed start transmission with a specified time before the specified time. When a redial, resend, delayed start transmission job, or the Authentication feature is used and different users send to the same address, a batch send is not possible.
  • Page 252: Sided Printing

    5 Tools For example, when two A5 pages are received, they are printed on a single A4 sheet. However, if paper of the same paper size as the received document is specified in [Receiving Paper Size], it is printed on the specified size of paper. Depending on the sizes of the received document, two pages of the document may not be printed on one sheet of paper.
  • Page 253 Fax Service Settings Folder Selector - Service Priority When using the Folder Selector by Telephone No. / G3 ID feature, specify the priority for the methods of classifying received documents: by sender's telephone number (Caller ID), G3 ID, or recipient's number (Dial-in). Select priority from [First Priority], [Second Priority], or [Third Priority] for each method.
  • Page 254: Fax Received Options

    5 Tools Note • This feature is for service representative use. For more information, contact our Customer Support Center. Fax Data in Folder Priority 1 to 3 Set the priority to display the fax information received using folders. For instance, when using Network Scanner Utility 3, the fax information is displayed in the [Recipient] section of the file list screen.
  • Page 255 Fax Service Settings  Telephone Number / G3 ID Enter a telephone number to be classified up to 20 digits with the numeric keypad. When you use * (wild card), the machine checks the telephone number from the first digit. For example, when you enter "03*", the documents sent from the telephone numbers beginning with "03"...
  • Page 256: Reduce/Enlarge Presets

    5 Tools  Fax Received - Line 1 to 3 Specify output tray for each line.  Fax Received - SIP Specify output tray for IP fax (SIP).  Public Folder Printed Files Specifies output tray for public folder for polling. ...
  • Page 257 Fax Service Settings For information about how to enter characters, refer to "Entering Text" (P.37). Local Name Register the name of the local terminal as the local name. The local name is shown in the recipient's touch screen or Activity Report. Depending on the recipient's device, however, it may not be displayed.
  • Page 258: Internet Fax Control

    5 Tools SIP Line - Company Logo Register the sender names for IP fax (SIP). The sender name is printed in the Transmission Header Text or Cover Page. Enter up to 60 characters using the keyboard displayed or the numeric keypad. G3 SIP Line - ID When using G3 communications, register the G3 ID for IP fax (SIP).
  • Page 259 Fax Service Settings Broadcast Starting Rate Set the default value for the communications mode for the broadcasting for the Internet fax. Delivery Confirmation Method Set the value for the method of confirming that an Internet fax sent has arrived or not. To print a transmission result, set [Print Delivery Confirmation Mail] to [On] under [E-mail/ Internet Fax Service Settings] >...
  • Page 260 5 Tools Transmission Header Text - Fax Transfer When forwarding received e-mail from Internet fax to fax, select whether or not to add a Transmission Header Text (start time, company logo, recipient name, G3 ID, and number of pages). Fax Transfer Maximum Data Size When forwarding a received e-mail from Internet fax to fax, set the maximum data size.
  • Page 261: E-Mail/Internet Fax Service Settings

    E-mail/Internet Fax Service Settings E-mail/Internet Fax Service Settings In [E-mail/Internet Fax Service Settings], you can configure settings related to the e-mail and the Internet Fax service. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center.
  • Page 262 5 Tools  Off Does not respond.  On Automatically notifies the sender that the e-mail has been processed. Read Receipts When an e-mail is sent from the machine, select whether or not to use the Read Receipts feature.  Off The Read Receipts feature is disabled.
  • Page 263 E-mail/Internet Fax Service Settings Maximum Split Count Set the split upper limit for splitting mail. Specify not to split mail or a value from 2 to 500. Allow Casual Users to Edit From Field Set whether or not to protect e-mail addresses from being changed by unregistered users under [From] on the [E-mail] tab.
  • Page 264: Address Book Settings

    5 Tools Address Book Settings In [Address Book Settings], you can configure settings related to the e-mail and the address book. On the [Tools] screen, select [System Settings] > [Address Book Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.128). Select an item to set or change.
  • Page 265: Folder Service Settings

    Folder Service Settings Folder Service Settings In [Folder Service Settings], you can configure settings to handle files stored in folders. On the [Tools] screen, select [Folder Service Settings]. For the method of displaying the [Tools] screen, refer to "System Settings Procedure" (P.128). Select an item to set or change.
  • Page 266 5 Tools Quality/File Size for Retrieval Select a quality and size for files highly compressed and retrieved from folders. Select from [Quality: Normal, File Size: Small], [Quality: Higher, File Size: Larger], and [Quality: Maximum, File Size: Largest].
  • Page 267: Job Flow Service Settings (Apeosport Series Models Only)

    Job Flow Service Settings (ApeosPort Series Models Only) Job Flow Service Settings (ApeosPort Series Models Only) In [Job Flow Service Settings], you can configure the settings related to the Job Flow. The Job Flow is a function to perform a series of jobs registered. Also, in [Job Flow Service Settings], you can configure a pool server.
  • Page 268: Media Print Service Settings

    5 Tools Media Print Service Settings In [Media Print Service Settings], you can select the paper trays displayed for [Paper Supply] in the [Media Print Text] and [Media Print Photos] screens. When the USB Memory Kit (optional) is installed in the machine, you can import and print image data (DCF1.0 (Exif 2.0 - 2.2 compliant JPEG/TIFF files)) from supported storage media and document files (PDF, TIFF, XPS (MSXPS format and OpenXPS format), XDW, XBD, or JPEG (JFIF)).
  • Page 269: Stored File Settings

    Stored File Settings Stored File Settings In [Stored File Settings], you can select whether to automatically delete files stored on the folder or the machine. Set the expiration date and the time of deletion. You can also set whether or not to delete the stored file by file type. On the [Tools] screen, select [Stored File Settings].
  • Page 270 5 Tools Display Details of Stored Print Job List Set whether or not to display detailed information such as output color and 2 sided in the stored job list of print files (Charge Print, Secure Print, Sample Print, or Delayed Print). When you select [On], detailed information is displayed in the list.
  • Page 271 Stored File Settings  File Name: Ascending Prints files in ascending order by file name.  File Name: Descending Prints files in descending order by file name.
  • Page 272: Web Applications Service Setup (Apeosport Series Models Only)

    It also allows you to directly upload and print a file without going through another computer. Note • To use this feature, the External Access Kit (optional) and any Fuji Xerox manufactured web applications (sold separately) are required. For more information, contact our Customer Support Center.
  • Page 273 Web Applications Service Setup (ApeosPort Series Models Only) 1) Click [SSL/TLS Settings]. 2) Select the [Enabled] check box for [HTTP - SSL/TLS Communication]. 3) Select the [Enabled] check box for [Verify Remote Server Certificate]. 4) Click [Apply]. 5) When the right frame on the web browser will change to the machine reboot display, click [Reboot Machine].
  • Page 274: Server Setup

    5 Tools Server Setup This section describes how to register a server on access web applications. Note • If there are one or more servers to register, it is helpful to assign the servers to the buttons displayed on the Services Home screen. For information on changing the buttons on the Services Home screen, refer to "Customizing the Control Panel"...
  • Page 275 Web Applications Service Setup (ApeosPort Series Models Only)  Server Name Enter the access destination name with up to 32 single-byte characters.  Description Enter the description of the access destination with up to 128 single-byte characters.  Use User ID ...
  • Page 276: Other Settings

    5 Tools Other Settings When Sending User Details Set whether or not to display a confirmation screen when the machine send user authorization information (authorized User ID, password, e-mail address, and the services restricted) to the remote server. Note • Even when you select [No Confirmation Required], if there is a flaw in the authentication information, a confirmation screen is displayed.
  • Page 277: Web Browser Setup

    Important • Configure [Web Applications Version] as required when a service which works in ApeosPort is used. Note • To use this feature, the External Access Kit (optional) and any Fuji Xerox manufactured web applications (sold separately) are required. For more information, contact our Customer Support Center.
  • Page 278 5 Tools The File Printing feature allows you to directly print the printable files obtained from the remote Web server. Functional Code Set the functional code as necessary when you use a service which works in ApeosPort. Specify the value between 0 and 65535.
  • Page 279: Setup

    Setup Setup In [Setup], you can create or update folders, job flows, and the Address Book. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. The following shows the reference section for each setting. Create Folder....................................279 Stored Programming...................................281 Create Job Flow Sheet.................................281...
  • Page 280 5 Tools Select items and set the required settings. When you finish required settings, select [Save]. Folder Name Set the folder name. Enter up to 20 single-byte characters using the keyboard displayed or the numeric keypad. For information about how to enter characters, refer to "Entering Text" (P.37). Check Folder Passcode Set an access restriction to permit operations for specified users only.
  • Page 281: Stored Programming

    Setup  No Even when the retention period has elapsed, files are not deleted.  Yes Deletes expired files at the specified time. If, however, the expiration date has not been specified, files are not deleted even when [Yes] is selected. Note •...
  • Page 282: Restrictions On Using Job Flow

    5 Tools by selecting a file stored in a folder to select a job flow and execute manually  To start a job flow automatically, you must link the job flow to a folder. When a file is stored in the folder, it is automatically processed in accordance with the job flow sheet linked. Note •...
  • Page 283 Setup  Sheet Filtering You can filter the job flow sheets to display. Select the filtering conditions, and then select [Save]. Note • The screen displayed varies depending on the Login Type selected.  Owner Filters job flow sheets by owner type. ...
  • Page 284 5 Tools  Delete Deletes all setting values of the selected item.  Edit Confirm or change the settings of the selected item.  Close Menu Deselect the selected item. Name Set the name for the job flow sheet with up to 128 single-byte characters. Description Set the description of the job flow sheet with up to 256 single-byte characters.
  • Page 285 Setup Send as IP Fax (SIP)  Speed Dial Specify an address with a speed dial. Enter the speed dial with the numeric keypad, and select [Save]. The address specified appears in [Name/Fax Number] in the [Send as IP Fax (SIP)] screen.
  • Page 286 5 Tools  Internet Fax Profile Select an Internet fax profile. A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax-enabled machines.  Resend Attempts Set whether or not to try sending again if a transmission fails. If you select [On], set the number of resend attempts and interval.
  • Page 287: Digital Signature

    Setup Resend Attempts  Set the transmission retry count from 1 to 5.  Resend Interval Set the transmission retry interval from 30 to 300 seconds.  Encryption Set whether or not to encrypt the e-mail transmission. Note • To encrypt e-mail transmission, the configuration of S/MIME is required. •...
  • Page 288 5 Tools Transfer via SMB (1), Transfer via SMB (2) Specify where SMB forwarding is to be stored. [Transfer via SMB (2)] will be displayed when [Transfer via SMB (1)] is configured.  Address Book When the server address is registered on the Address Book, you can specify the address from the Address Book.
  • Page 289 Setup Auto Select  A suitable paper tray is automatically selected.  Trays 1 to 4 and 6 (optional) Select paper from five trays.  Bypass Prints on paper loaded in Tray 5.  2 Sided Printing Set the 2 sided printing option. ...
  • Page 290: Create Job Flow Sheet Keyword

    5 Tools  Delete Deletes the selected job flow sheet.  Copy Creates a duplicate of the selected job flow sheet. You can create a new job flow sheet based on the duplicate. The procedure of creation is the same as creation of a new job flow sheet. For more information, refer to "Create New Job Flow Sheet"...
  • Page 291 Setup Press a speed dial to register. Note • Entering a speed dial number with the numeric keypad displays the specified number at the top of the column. Select [Address Type]. Select the address type, and then select [Save]. Select an item to set and set. When the settings are completed, select [Save].
  • Page 292: Address Type

    5 Tools Index Relay Broadcast   Starting Rate Billing - Day Time   Resolution Billing - Night Time    Cover Page  Billing - Midnight  Maximum Image Size  When selecting [IP Fax (SIP)] as the address type, the following items appear: ...
  • Page 293: Given Name

    Setup Given Name Enter a recipient given name with up to 32 single-byte characters. For information about how to enter characters, refer to "Entering Text" (P.37). Custom Item 1 The attribute name set as [Attribute Name of Custom Item 1] is shown as the item name. By factory default, the item name is set to "Telephone Number".
  • Page 294 5 Tools Save in Enter the directory for storing files. When SMB is selected, use a UNC format.  Transferring via FTP For example: aaa/bbb When you save files in the bbb directory under the aaa directory in the root directory. ...
  • Page 295: Delay Start

    Setup When the destination is specified by a speed dial number with the communications mode set, you cannot change the communications mode in the [Fax/Internet Fax] screen. Note • [G4 Auto] is displayed only when Internet fax addresses are selected. Resolution Set image quality for transmission.
  • Page 296: Relay Broadcast

    5 Tools F Code Select whether or not to use F code communications. F Code is the transmission procedure set by the Communications and Information Network Association of Japan and is the T.30 (communication protocol) method for using sub- addresses that are standardized by the ITU-T. For F code (sub address) and password, you can use up to 20 digits 0 to 9, *, and #.
  • Page 297: Create Fax Group Recipients

    Setup Select [Save]. Internet Fax Profile Set the format of the Internet fax profile. A profile is specified to restrict attribute information such as image resolution and paper size for transmissions between Internet Fax-enabled machines.  TIFF-S The Internet fax standard profile. For documents larger than A4, the size is automatically reduced to A4 when transmission.
  • Page 298: Add Fax Comment

    5 Tools Select [Group Name] and enter a group name to register, and then select [Save]. Enter a speed dial number (four digits) to register with the numeric keypad, and then select [Add to this Group]. Repeat step 4 to register the address numbers. Select [Save].
  • Page 299: Accounting

    Accounting Accounting In [Accounting], you can register the users that will use the machine, and set the operation settings of the Accounting feature. For more information about this feature, refer to "Authentication and Accounting Features" (P.409). Create/View User Accounts ...............................299 View Accounts....................................302 Reset User Accounts ..................................302 System Administrator's Meter (Copy Jobs) ...........................303...
  • Page 300: User Name

    5 Tools User Name Set a user name. Up to 32 single-byte characters are allowed. For information about how to enter characters, refer to "Entering Text" (P.37). Passcode Set a passcode. Setting a passcode is strongly recommended for security. Set a passcode from 4 to 12 digits.
  • Page 301 Accounting  Change Account Limit Set the maximum number of pages for copying, scanning, or printing. You can specify a number from 1 to 9,999,999 (7 digits) pages in 1 page increments.  The following limits can be placed on the Copy service for each user: Permission to use: [Free Access], [Black &...
  • Page 302: View Accounts

    5 Tools Reset User Account Deletes all registered information for a selected user.  Reset Deletes the registered user data. Once deleted, the data cannot be restored. Important • All job flow sheets, folders, and files within folders belonging to the user are deleted. If the user is owner of a large amount of material (when a large quantity of files is left remaining within a folder for example), the deletion will take a considerable time.
  • Page 303: System Administrator's Meter (Copy Jobs)

    Accounting Important • All job flow sheets, folders, and documents within folders belonging to the user are deleted. If the user is owner of a large amount of material (when a large quantity of files is left remaining within a folder for example), the deletion will take a considerable time.
  • Page 304: Accounting Login Screen Settings

    5 Tools Local Accounting Performs accounting. Network Accounting Performs accounting based on the user information managed on a remote service. User information is registered on the remote service. Note • When [Network Accounting] is selected, users are prompted to enter their Account ID on the [Login] screen that is displayed when attempting to use services required for accounting.
  • Page 305: Fax Billing Data

    Accounting Alternative Name for User ID If required, you can change the indication "UserID" on the [Login] screen that appears when the <Log In/Out> button on the control panel or the login information area on the touch screen is pressed to another name such as “User Name” or “Number”. The alias can be set to 1 to 15 single-byte characters.
  • Page 306: Accounting/Billing Device Settings

    • The features described in this section may not appear for some models. Optional components or related products provided by Fuji Xerox are required to use the features. For more information, contact our Customer Support Center.
  • Page 307 Accounting Select whether or not to track billing information for the scan, fax, Internet fax, and server fax jobs. Select from [No Tracking] and [Track with Accounting/Billing Device]. Interrupt Mode This feature is effective for the Copy service. Select whether or not to enable the Interrupt mode. Select from [Disabled] and [Enabled]. This feature is available for accounting/billing devices other than Card Activated - Cumulative and Smart Card Reader.
  • Page 308: Authentication/Security Settings

    5 Tools Authentication/Security Settings In [Authentication/Security Settings], you can configure the registration and authentication of a user and security settings. For more information about the feature, refer to "Authentication and Accounting Features" (P.409). System Administrator Settings..............................308 Authentication ..................................... 309 Allow User to Disable Active Settings .............................
  • Page 309: Authentication

    Authentication/Security Settings Select [System Administrator’s Passcode]. Select [New Passcode]. Enter a new passcode (4 to 12 digits) using the keyboard displayed, and then select [Save]. Note • If no passcode is set, leave the text boxes blank and select [Save]. Select [Retype Passcode], enter the same passcode, and then select [Save].
  • Page 310 5 Tools  Device Access Allows you to set whether or not to restrict buttons operation on the control panel of the machine. Select [Unlocked] or [Locked].  Service Access Allows you to set whether or not to restrict access to each of the following services. Note •...
  • Page 311: Create/View User Accounts

    Authentication/Security Settings Restricts users to print jobs stored on the machine, such as the Secure Print and Sample Set jobs. This feature also restricts the submission of print jobs from a computer via a network. To use the Authentication feature, authentication information such as a user ID and passcode needs to be entered in a print driver.
  • Page 312: User Details Setup

    5 Tools not registered on the Address Book is restricted for the Fax / Internet Fax or E-mail Service. Set whether or not to cancel the restriction.  Restrict User to Edit Address Book When [Yes] is selected for [Restrict User to Edit Address Book] under [Tools] > [Common Service Settings] >...
  • Page 313 Authentication/Security Settings Important • Do not change the setting while a file is stored for the Private Charge Print. Otherwise, you may encounter problems, such as being unable to print. Change the setting after the machine prints all the files stored. •...
  • Page 314: Maximum Login Attempts By System Administrator

    5 Tools Note • This item is displayed when the Extensible Customization Function is set to be enabled.  Smart Card Logout Timing Select the logout method for smart card authentication when a contactless smart card is used for authentication. When [Log Out when Card is Removed] is selected, you can logout from the machine by removing the smart card from the smart card reader.
  • Page 315: Charge/Private Print Settings

    Authentication/Security Settings Charge/Private Print Settings You can set how received print jobs should be handled. You can directly print jobs and temporarily store print jobs to Charge Print or Private Charge Print for stored files. The Charge Print feature prints the print jobs of authenticated users. But, using this feature, you can also temporarily store print jobs and print them later by operating the machine.
  • Page 316 5 Tools Set the processing to apply to jobs authentication failed (whose information such as the user ID and passcode has been incorrectly registered on the print driver). - To save jobs as Private Charge Print, select [Save as Charge Print Job]. - To delete jobs, select [Delete Job].
  • Page 317: Allow User To Disable Active Settings

    Authentication/Security Settings  Save as Charge Print Job Regardless of whether the Authentication feature is being used or not, all received jobs are saved as Charge Print. Important • When using [Save as Charge Print Job], all the print jobs are saved regardless of whether or not being successfully authenticated.
  • Page 318: Overwrite Hard Disk

    5 Tools  Access To This feature is displayed when [Require Login to View Jobs] is selected. Select either [All Jobs] or [Jobs Run By Login User Only].  Hide Job Details This feature is displayed when [Allow Job Viewing at All Times] or [Require Login to View Jobs] is selected.
  • Page 319 Authentication/Security Settings For more information on how to set data encryption, refer to "Data Encryption" (P.185). For more information on how to set service representative restricted operation, refer to "Service Rep. Restricted Operation" (P.187). For more information on how to set [Passcode Entry for Control Panel Login], refer to "Passcode Policy" (P.314). For more information on how to set the system administrator's user ID, refer to "System Administrator’s Login ID"...
  • Page 320 5 Tools...
  • Page 321: Centreware Internet Services Settings

    6 CentreWare Internet Services Settings This chapter describes how to set up CentreWare Internet Services.  Installation of CentreWare Internet Services ..............322  Starting CentreWare Internet Services................324  Configuring Machine Settings Using CentreWare Internet Services ....325...
  • Page 322: Installation Of Centreware Internet Services

    6 CentreWare Internet Services Settings Installation of CentreWare Internet Services CentreWare Internet Services provides services such as displaying the status of the machine and jobs, and altering configurations using a web browser in a TCP/IP environment. Preparations Prepare a computer supporting the TCP/IP protocol and a Web browser such as Internet ®...
  • Page 323 Installation of CentreWare Internet Services For information on how to print a configuration report, refer to "Print Reports" (P.108). Start CentreWare Internet Services to confirm whether the service is available or not. For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services" (P.324).
  • Page 324: Starting Centreware Internet Services

    6 CentreWare Internet Services Settings Starting CentreWare Internet Services To use CentreWare Internet Services, perform the following procedure on your computer. When Login Type is selected on the machine, authentication is required to access the machine via a web browser. Start a web browser.
  • Page 325: Configuring Machine Settings Using Centreware Internet Services

    Configuring Machine Settings Using CentreWare Internet Services Configuring Machine Settings Using CentreWare Internet Services CentreWare Internet Services enables you to change various settings on the machine from a computer. Note • Confirm that the port in use is enabled in [Properties] tab > [Connectivity] > [Port Settings] of CentreWare Internet Services when an item that you want to set is not displayed.
  • Page 326 6 CentreWare Internet Services Settings Item How to Select Overview/Reference Pool Server Settings Select from [Properties] Leave the default settings unchanged tab > [General Setup] because a pool server is not available for the machine. Refer to "Job Flow Service Settings (ApeosPort Series Models Only)"...
  • Page 327 Configuring Machine Settings Using CentreWare Internet Services Item How to Select Overview/Reference Select from [Properties] Allows you to enable and disable Store to tab > [Services] USB, Media Print - Text and Media Print - Photos settings. EP Service Configures the EP system with an active Internet connection.
  • Page 328 6 CentreWare Internet Services Settings Item How to Select Overview/Reference On Demand Overwrite Select from [Properties] Refer to"Overwrite Hard Disk" (P.318). tab > [Security] Service Representative Allows you to restrict the operation of Restricted Operation service representatives. Prevents the machine from being altered by someone impersonating our service representative.
  • Page 329: Printer Environment Settings

    7 Printer Environment Settings This chapter describes the settings to use the Print feature on the machine.  Print Overview ..........................330  Installation When Using USB Port ..................332  Installation When Using TCP/IP (LPD/Port 9100) ............334  Installation When Using Internet Printing Protocol (IPP) .........337...
  • Page 330: Print Overview

    7 Printer Environment Settings Print Overview This machine can be set up as a local printer by directly connecting the machine to a computer using a USB interface cable. Similarly, it can be set up as a network printer by connecting the machine to a network.
  • Page 331: Supported Operating Systems

    Print Overview For more information on how to set up the machine using Port 9100, refer to "Installation When Using TCP/IP (LPD/Port 9100)" (P.334). Supported Operating Systems Local Connection method Network connection connection Port Port9100 Bonjour USB2.0 Protocol TCP/IP TCP/IP TCP/IP Bonjour OS Windows Server 2003...
  • Page 332: Installation When Using Usb Port

    7 Printer Environment Settings Installation When Using USB Port This section describes how to install the machine using a USB interface. Step 1 Preparations..................................332 Step 2 Configuration on the Machine ............................ 332 Step 3 Configuration on the Computer..........................333 CentreWare Internet Services Setting Items ........................
  • Page 333: Step 3 Configuration On The Computer

    Installation When Using USB Port For information on how to print a configuration report, refer to "Printer Reports" (P.110). Step 3 Configuration on the Computer To print from the machine, you need to install a print driver on your computer. For information on the supported operating systems, refer to "Supported Operating Systems"...
  • Page 334: Installation When Using Tcp/Ip (Lpd/Port 9100)

    7 Printer Environment Settings Installation When Using TCP/IP (LPD/Port 9100) This section describes how to install the machine using TCP/IP. Step 1 Preparations..................................334 Step 2 Configuration on the Machine ............................ 334 Step 3 Configuration on the Computer..........................335 CentreWare Internet Services Setting Items ........................335 Step 1 Preparations The following items are required to use the machine via TCP/IP (LPD/Port 9100).
  • Page 335: Step 3 Configuration On The Computer

    Installation When Using TCP/IP (LPD/Port 9100) For information on how to set an IP address, refer to "Protocol Settings" (P.206). Enable the Bonjour port, and the Discovery feature that automatically detects printers on the IP network can be enabled. Note •...
  • Page 336 7 Printer Environment Settings Host Name   IPv4 - IP Address Resolution - Port Settings - IP Address - Subnet Mask - Gateway Address  IPv6 - Enable Manual Address - IP Address - Link-Local Address - Gateway Address ...
  • Page 337: Installation When Using Internet Printing Protocol (Ipp)

    Installation When Using Internet Printing Protocol (IPP) Installation When Using Internet Printing Protocol (IPP) This section describes how to install the machine using Internet Printing Protocol (IPP). Step 1 Preparations ..................................337 Step 2 Configuration on the Machine.............................337 Step 3 Configuration on the Computer ..........................338 CentreWare Internet Services Setting Items.........................338 Note •...
  • Page 338: Step 3 Configuration On The Computer

    7 Printer Environment Settings If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. The configuration of an IP address, a subnet mask, and a gateway address is not required. For information on how to set an IP address, refer to "Protocol Settings" (P.206). Select [Close] repeatedly until the [Tools] screen is displayed.
  • Page 339: 8 E-Mail Environment Settings

    8 E-mail Environment Settings This chapter describes the settings to use various services via e-mail on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. ...
  • Page 340: E-Mail Overview

    8 E-mail Environment Settings E-mail Overview The machine can send and receive e-mails. The following services and features are available using e-mail:  E-mail  Store & Send Link  Internet Fax Service  Print E-mail  E-mail Notification (Status notifications such as consumables) ...
  • Page 341: Preparations

    Preparations When a computer submitted a print job or a Direct Fax job to the machine, its completion can be notified by e-mail. For more information, refer to the help of the print driver.  Notify Job Completion by E-mail You can receive the result of the jobs performed by e-mail.
  • Page 342 8 E-mail Environment Settings  Configuration on the Machine Print E-mail Store & E-mail Item Description E-mail Send Completion Notification Link Notice SMTP POP3 TCP/IP The TCP/IP address for the address machine. E-mails are sent via TCP/IP. Subnet Required when the ...
  • Page 343 Preparations  Configuration on the Server Note • Information on server settings, contact your System Administrator. Print E-mail Store & E-mail Item Description E-mail Send Completion Notification Link Notice SMTP POP3 Machine When using the E-mail e-mail feature on the machine, address an e-mail account of the machine must be...
  • Page 344: Installation Procedures

    8 E-mail Environment Settings Installation Procedures This section describes how to configure the machine to use the E-mail service. The following shows the reference section for each procedure. Step 1 Enabling Port and Setting up TCP/IP......................... 344 Step 2 Configuring E-mail Environment..........................345 CentreWare Internet Services Setting Items ........................
  • Page 345: Step 2 Configuring E-Mail Environment

    Installation Procedures Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly.
  • Page 346: Centreware Internet Services Setting Items

    8 E-mail Environment Settings  When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.217). For information on how to set the machine's e-mail address when you receive e-mails via POP3, refer to "Machine’s E-mail Address/Host Name"...
  • Page 347: Scanner Environment Settings

    9 Scanner Environment Settings This chapter describes the settings to use the Scan services on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. ...
  • Page 348: Scan Service Overview

    9 Scanner Environment Settings Scan Service Overview The machine is equipped with scanning capabilities. The following scan services are available on the machine:  E-mail  Store to Folder  Scan to PC  Network Scanning (Job Template Scanning) (ApeosPort series models only) ...
  • Page 349 Scan Service Overview  Scan to My Folder When you select [Login to Remote Accounts] for [Login Type] and select [Enabled] for [Scan to My Folder] using CentreWare Internet Services, you can forward scanned documents to different recipients that corresponds to the login user. For more information on configuration procedures, refer to "Configuration of Scan to My Folder (ApeosPort Series Models Only)"...
  • Page 350: Configuration Of Store To Folder

    9 Scanner Environment Settings Configuration of Store to Folder This section describes configuration procedures to use the Store to Folder service on the machine. Step 1 Enabling Port and Setting up TCP/IP......................... 350 Step 2 Registering a Folder ............................... 351 Step 3 Configuring a Computer ...............................
  • Page 351: Step 2 Registering A Folder

    Configuration of Store to Folder Skip this step if an IP address is already set. If DHCP or BOOTP is available in your environment, configure the method for obtaining the address. If an IP address cannot be obtained automatically or manual configuration is preferred, confirm the settings of an IP address, a subnet mask, and a gateway address.
  • Page 352: Configuration Of Scan To Pc

    9 Scanner Environment Settings Configuration of Scan to PC This section describes how to configure the machine to use the Scan to PC service. Step 1 Preparations..................................352 Step 2 Enabling Port and Setting up TCP/IP......................... 353 Step 3 Configuration on the Computer..........................354 Step 1 Preparations The following items are required to use the Scan to PC feature.
  • Page 353: Step 2 Enabling Port And Setting Up Tcp/Ip

    Configuration of Scan to PC OS X 10.8 Mountain Lion   OS X 10.9 Mavericks Step 2 Enabling Port and Setting up TCP/IP To use Scan to PC service, enable the port (SMB or FTP client) and set the IP address. The following describes the configuration procedures on the machine.
  • Page 354: Step 3 Configuration On The Computer

    9 Scanner Environment Settings Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the SMB Client port or FTP client is enabled and that TCP/IP is set up correctly.
  • Page 355: Configuration Of Store To Usb

    Configuration of Store to USB Configuration of Store to USB This section describes how to configure the machine to use the Store to USB service. Step 1 Available USB Memory Devices ...........................355 CentreWare Internet Services Setting Items.........................355 Step 1 Available USB Memory Devices The Store to USB service allows you to directly save the scanned data to a USB 2.0 memory device which is inserted into the USB memory slot on the control panel of the machine.
  • Page 356: Configuration Of Network Scanning (Job Template Scanning)

    9 Scanner Environment Settings Configuration of Network Scanning (Job Template Scanning) This section describes how to configure the machine to use the Network Scanning service. Step 1 Preparations..................................356 Step 2 Enabling Ports and Setting up TCP/IP ........................356 Step 3 Configuring the SNMP Port ............................357 Step 4 Configuration on the Computer..........................
  • Page 357: Step 3 Configuring The Snmp Port

    Configuration of Network Scanning (Job Template Scanning) 4) Select [Port Status], and select [Change Settings]. 5) Select [Enabled], and then select [Save]. 6) Select [Close] repeatedly until the [Port Settings] screen is displayed. 7) Enable [Port Status] on the [SMB] or [FTP Client] screen, and enable [Internet Services (HTTP)] on the [Internet Services - Port Status] screen as described above.
  • Page 358: Configuration Of Scan To My Folder (Apeosport Series Models Only)

    9 Scanner Environment Settings Configuration of Scan to My Folder (ApeosPort Series Models Only) This section describes how to configure the machine to use the Scan to My Folder service. Step 1 Preparations..................................358 Step 2 Enabling SMB Port and Setting up TCP/IP ....................... 358 Step 3 Configuring Remote Authentication..........................
  • Page 359: Step 3 Configuring Remote Authentication

    Configuration of Scan to My Folder (ApeosPort Series Models Only) Note • You can configure the settings using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services" (P.325). Display the [Tools] screen.
  • Page 360: Step 4 Configuring Scan To My Folder

    9 Scanner Environment Settings When a passcode is required, select [Next] and enter the system administrator's passcode, and select [Enter]. Note • The default user ID is "11111". • The default passcode is "x-admin". 3) Select [Tools] on the Services Home screen. Set the Login Type to Login to Remote Accounts.
  • Page 361 Configuration of Scan to My Folder (ApeosPort Series Models Only) Enable the feature of the Scan to My Folder. 1) Click the [Properties] tab. 2) Click [Services]. 3) Click [Scan to My Folder]. 4) Click [General]. 5) Select the [Enabled] check box under [Status]. 6) Check the [Enabled] checkbox of [Allow User to Change File Storage Location] to allow users to change the storage location.
  • Page 362: Step 5 Configuration On The Computer

    9 Scanner Environment Settings  Accessing the destination computer only by the user authentication information used when logged in to the machine 1) Select the [Authenticated User] check box for [Login Credentials to Access the Destination].  Accessing the destination computer by the authentication information registered with the machine on CentreWare Internet Services 1) Select the [System] check box for [Login Credentials to Access the Destination].
  • Page 363: Configuration Of Job Flow Sheets

    Configuration of Job Flow Sheets Configuration of Job Flow Sheets This section describes how to configure the machine to use the Job Flow Sheets service. Step 1 Enabling Ports and Setting up TCP/IP........................363 Step 2 Configuring the SNMP Port............................364 Step 3 Configuration on the Computer ..........................364 Step 1 Enabling Ports and Setting up TCP/IP To use the Job Flow Sheets service, enable the SOAP, SNMP, and Internet Services (HTTP) ports, and set an IP address and other addresses.
  • Page 364: Step 2 Configuring The Snmp Port

    9 Scanner Environment Settings Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close]. Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the SOAP, SNMP, and Internet Services (HTTP) ports are enabled and that TCP/IP is set up correctly.
  • Page 365: Configuration Of Store & Send Link

    Configuration of Store & Send Link Configuration of Store & Send Link This section describes how to configure the machine to use the Store & Send Link service. Important • When a user is notified by e-mail of a URL location to retrieve scanned data, the e-mail message is not encrypted, which enables the user to retrieve the data without password authentication.
  • Page 366: Device Information

    9 Scanner Environment Settings Attachment   Device Information  Authenticated User For details on the setting items, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the internet.
  • Page 367: Configuration Of Store To Wsd

    Configuration of Store to WSD Configuration of Store to WSD This section describes how to configure the machine to use the Store to WSD service. Note • WSD stands for Web Services on Devices. The following shows the reference section for each procedure. Step 1 Preparations ..................................367 Step 2 Enabling Port..................................367 Step 3 Confirmation on the Computer ...........................368...
  • Page 368: Step 3 Confirmation On The Computer

    9 Scanner Environment Settings Note • Rebooting the machine may be required depending on the settings. When a message displayed on the screen, follow the message and reboot the machine. Print a configuration report to confirm that the WSD port is set up correctly. For information on how to print a configuration report, refer to "Print Reports"...
  • Page 369: Using Ip Fax (Sip)

    10 Using IP Fax (SIP) This chapter describes the settings to use the services via IP fax (SIP) on the machine. Note • This feature does not appear for some models. An optional component is required. For more information, contact our Customer Support Center. ...
  • Page 370: Ip Fax (Sip) Overview

    10 Using IP Fax (SIP) IP Fax (SIP) Overview IP Fax (SIP) is a fax feature that sends and receives document data via the IP network of a corporation (the intranet). The IP Fax (SIP) complies with ITU-T Resolution T.38. Because the IP Fax (SIP) uses the existing IP network for communications, you can reduce the telecommunications costs compared to a conventional G3 fax machine that uses the public telephone line.
  • Page 371: Installation Procedures

    Installation Procedures Installation Procedures This section describes the configuration procedures to use the IP Fax (SIP) feature on the machine. Step 1 Enabling Port and Setting up TCP/IP .........................371 Step 2 Configuring the SIP User Name...........................372 Step 3 Configuring Fax Environment ............................372 Step 4 Configuring the SIP Server............................373 Step 5 Registering the VoIP Gateway .............................374 Step 1 Enabling Port and Setting up TCP/IP...
  • Page 372: Step 2 Configuring The Sip User Name

    10 Using IP Fax (SIP) Step 2 Configuring the SIP User Name This section describes the configuration procedures of the SIP user name on the machine. You can configure the settings using CentreWare Internet Services. For information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services"...
  • Page 373: Step 4 Configuring The Sip Server

    Installation Procedures 2) Select [Screen Defaults]. 3) Configure the required settings, and then select [Save]. For information on the screen default, refer to "Screen Defaults" (P.246). Set the default settings of the Fax feature. 1) Select [Fax Defaults]. 2) Configure the required settings, and then select [Save]. For information on the fax default, refer to "Fax Defaults"...
  • Page 374: Step 5 Registering The Voip Gateway

    10 Using IP Fax (SIP) 4) Select [Yes], and then select [Save]. 5) Select [SIP Server IP Address Resolution], and then select [Change Settings]. 6) Select a method to obtain SIP server IP address, and then select [Save]. 7) Select [SIP Proxy Server Setup], and then select [Change Settings]. 8) Set the IP address, port number, login user name, login password, and server type.
  • Page 375 Installation Procedures 7) Select [Gateway Address], and then select [Change Settings]. 8) Specify the IP address of the VoIP gateway, and then select [Save]. 9) Select [Save]. 10) To configure another VoIP gateway, repeat steps 4 to 9. 11) Select [Close]. Select [Close] repeatedly until the [Tools] screen is displayed.
  • Page 376 10 Using IP Fax (SIP)
  • Page 377: 11 Using The Internet Fax Service

    11 Using the Internet Fax Service This chapter describes the settings to use services via the Internet Fax on the machine. Note • This feature does not appear for some models. For such models, an optional component is required to use this feature. For more information, contact our Customer Support Center. ...
  • Page 378: Internet Fax Overview

    11 Using the Internet Fax Service Internet Fax Overview When the Fax feature is available, the machine can transmit scanned data as an e-mail attachment using a corporate intranet or the Internet, unlike conventional fax machines which use public phone lines. Also, the machine can receive e-mails transmitted from the Internet Fax-enabled machines.
  • Page 379 Preparations Internet Internet Fax Direct Item Description SMTP POP3 SMTP    Configure S/MIME. S/MIME settings Required  Set as required Not supported *1 : When you use the Internet Fax Direct feature, set [Tools] > [System Settings] > [Fax Service Settings] > [Internet Fax Control] >...
  • Page 380: Installation Procedures

    11 Using the Internet Fax Service Installation Procedures This section describes the configuration procedures to use the Internet Fax feature on the machine. Step 1 Enabling Port and Setting up TCP/IP......................... 380 Step 2 Configuring E-mail Environment..........................381 Step 3 Testing the Internet Fax ............................... 382 Step 1 Enabling Port and Setting up TCP/IP To use the Internet Fax feature on the machine, enable the ports for the E-mail feature, and set the IP address.
  • Page 381: Step 2 Configuring E-Mail Environment

    Installation Procedures Print a configuration report to confirm that the ports are enabled and that TCP/IP is set up correctly. For information on how to print a Configuration Report, refer to "Print Reports" (P.108). Step 2 Configuring E-mail Environment The following describes the configuration procedures to use the E-mail features. You can configure the settings using CentreWare Internet Services.
  • Page 382: Step 3 Testing The Internet Fax

    11 Using the Internet Fax Service  When [POP3] is selected for [Protocol to Receive E-mail] Configure the POP3 server. For information on how to configure the POP3 server, refer to "POP3 Server Settings" (P.217). For information on how to set the machine's e-mail address when you receive e-mails via POP3, refer to "Machine’s E-mail Address/Host Name"...
  • Page 383: 12 Using The Server Fax Service

    12 Using the Server Fax Service This chapter describes how to use the Server Fax service on the machine. Note • This feature does not appear for some models. For such models, an optional component is required. For more information, contact our Customer Support Center. ...
  • Page 384: Server Fax Overview

    12 Using the Server Fax Service Server Fax Overview If your machine supports the Scan feature, installing the Server Fax Kit (optional) allows you to use the Fax feature of a Server Fax server. With the Server Fax feature, you can transfer image data received by the machine to the Server Fax server, and can transfer image data received by the Server Fax server to the machine via a network based on the settings you made.
  • Page 385: Installation Procedure

    Installation Procedure Installation Procedure Installation Overview This section describes the configuration procedure to use the Server Fax feature on the machine. The following shows the reference section for the configuration procedures. Step 1 Fax Settings ..................................385 Step 2 Setting the Server Fax Feature.............................386 Step 1 Fax Settings If your machine does not support the Fax feature and supports the Server Fax feature only, the Server Fax feature will be enabled automatically.
  • Page 386: Step 2 Setting The Server Fax Feature

    12 Using the Server Fax Service Step 2 Setting the Server Fax Feature Enable the Server Fax feature and set the file destination. The following procedure explains how to set them on CentreWare Internet Services. For more information on how to use CentreWare Internet Services, refer to "Configuring Machine Settings Using CentreWare Internet Services"...
  • Page 387 Installation Procedure  When [SMTP] is selected The SMTP server settings are the same as the E-mail settings. For more information on the SMTP server settings, refer to "Step 2 Configuring E-mail Environment" (P.345). The following settings are additionally required for the SMTP server. ...
  • Page 388 12 Using the Server Fax Service...
  • Page 389: Encryption And Digital Signature Settings

    13 Encryption and Digital Signature Settings This chapter describes the settings to use the Encryption feature and the Digital Signature feature on the machine.  Encryption and Digital Signature Overview..............390  Configuration of HTTP Communications Encryption ..........395  Configuration of Encryption using IPsec ................398 ...
  • Page 390: Encryption And Digital Signature Overview

    13 Encryption and Digital Signature Settings Encryption and Digital Signature Overview Types of Certificate To use the Encryption feature and the Signature feature on the machine, a certificate is required. The following two types of device certificate can be used on the machine: ...
  • Page 391: Certificate Conditions

    Encryption and Digital Signature Overview  Certificate conditions that can be set according to the types of encryption Key usage Extended key usage (Only when this item is (Only when this item is included in the V3 included in the V3 extended Mail extended area) area)
  • Page 392: Encryption Features For Communication

    13 Encryption and Digital Signature Settings Validity Status Cause Remedy Valid (certificate expires The certificate is valid, soon) but expires within 1 month. Invalid (before validity The valid period of the The validation Check the time when starts) certificate is not started. period of the the valid period of certificate is before...
  • Page 393: Encryption And Digital-Signature Features For Scan Files

    Encryption and Digital Signature Overview For information on the setting procedure, refer to "Configuration of HTTP Communications Encryption" (P.395).  Encrypting HTTP Communications from the Machine to a Remote Server The SSL/TLS protocol is used to encrypt the HTTP communications between a remote server and the machine.
  • Page 394 13 Encryption and Digital Signature Settings  Encryption/Digital Signature of PDF/DocuWorks/XPS Documents (ApeosPort Series Models Only) Digital signatures are available for PDF, DocuWorks, and XPS documents. To use the digital signature, a device certificate is required. For a device certificate, you can use any registered certificates. Note •...
  • Page 395: Configuration Of Http Communications Encryption

    Configuration of HTTP Communications Encryption Configuration of HTTP Communications Encryption This section describes the settings to encrypt HTTP communications. Installation Overview ..................................395 Step1 Configuration on the Machine............................395 Step2 Configuration on the Computer ...........................397 Installation Overview To encrypt HTTP communications, configure the machine and your computer as follows: ...
  • Page 396 13 Encryption and Digital Signature Settings Create a certificate. 1) Click the [Properties] tab. 2) Click [Security] to display the items in the folder. 3) Click [Machine Digital Certificate Management]. 4) Click the [Create New Certificate] button. 5) Select [Self-Signed Certificate] and then click the [Continue] button. 6) Set [Digital Signature Algorithm] as necessary.
  • Page 397: Step2 Configuration On The Computer

    Configuration of HTTP Communications Encryption 2) Click [Certificate Management]. 3) Set [Category] to [Local Device], set [Certificate Purpose] to [SSL Server], and click [Display the list]. 4) Select the check box of the certificate. Note • When the list does not include the desired certificate, refer to "Certificate conditions that can be set according to the types of encryption"...
  • Page 398: Configuration Of Encryption Using Ipsec

    13 Encryption and Digital Signature Settings Configuration of Encryption using IPsec This section describes how to encrypt communications using IPsec. When the IKE authentication method is set to [Authenticate by Preshared Key], skip step 1 "Import and Configuration of a Certificate" and go to step 2 "Configuration on the Machine (Configuration of IPsec)".
  • Page 399: Step2 Configuration On The Machine (Configuration Of Ipsec)

    Configuration of Encryption using IPsec Important • You cannot import a certificate that has been already registered in [Local Device] or [Others]. Delete the registered certificate before importing. • If the certificate to be imported contains the V3 extension "keyUsage", "digitalSignature" must be asserted.
  • Page 400: Step3 Configuration On The Computer

    13 Encryption and Digital Signature Settings For details on the settings, refer to "IPsec Settings" (P.226). Select [Close]. Step3 Configuration on the Computer The following describes the configuration procedures on the computer. Configure the following settings on the computer.  Create an IP security policy ...
  • Page 401: Configuration Of E-Mail Encryption/Digital Signature

    Configuration of E-mail Encryption/Digital Signature Configuration of E-mail Encryption/Digital Signature This section describes how to encrypt e-mails and how to attach a digital signature to e- mails. Installation Overview ..................................401 Step1 Configuration on the Machine............................402 Step2 Configuration on Sender and Recipient ........................403 Installation Overview To encrypt e-mails and attach a digital signature, configure the machine and your computer as follows:...
  • Page 402: Step1 Configuration On The Machine

    13 Encryption and Digital Signature Settings Step1 Configuration on the Machine This section describes configuration procedures to set up a certificate with CentreWare Internet Services. Note • You cannot use a self-signed certificate created with CentreWare Internet Services for S/MIME. •...
  • Page 403: Step2 Configuration On Sender And Recipient

    Configuration of E-mail Encryption/Digital Signature 1) Click [Security] to display the items in the folder. 2) Click [SSL/TLS Settings]. 3) Select the [Enabled] check box for [S/MIME Communication]. 4) Click [Apply]. 5) When the right frame on the web browser changes to the machine reboot display, click [Reboot Machine].
  • Page 404 13 Encryption and Digital Signature Settings  When source is the machine and destination is a computer The personal certificate of a computer must be registered on the machine. And the device certificate of the machine must be registered on a computer. To register the computer’s personal certificate, use CentreWare Internet Services.
  • Page 405 Configuration of E-mail Encryption/Digital Signature For information on how to register a certificate to the certificate store of e-mail software, refer to the manual of your e-mail application. The following e-mail applications can transmit e-mails between the machine and a computer: ...
  • Page 406: Configuration Of Pdf/Docuworks/Xps Signature (Apeosport Series Models Only)

    13 Encryption and Digital Signature Settings Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only) This section describes the settings to send scanned documents in PDF, DocuWorks, or XPS format with a digital signature (PDF, DocuWorks, or XPS) attached. Note • XPS stands for XML Paper Specification. Installation Overview..................................
  • Page 407 Configuration of PDF/DocuWorks/XPS Signature (ApeosPort Series Models Only) For details on how to configure the encryption settings for HTTP communication, refer to "Configuration of HTTP Communications Encryption" (P.395). Start CentreWare Internet Services. For more information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services" (P.324).
  • Page 408: Step2 Configuration On The Computer

    13 Encryption and Digital Signature Settings Select the setting for DocuWorks signature from [Do not add signature], [Always add signature], or [Select during send].  DocuWorks Signature Hash Algorithm Select the setting of the hash algorithm when using DocuWorks signature from [SHA-1] or [SHA-256].
  • Page 409: Authentication And Accounting Features

    14 Authentication and Accounting Features The machine provides the Authentication feature to restrict the availability of services for each feature and the Accounting feature to manage the use of each feature based on the Login Type selected. This chapter describes the settings to restrict the availability of services and to manage account usage on the machine.
  • Page 410: Overview Of Authentication And Accounting Feature

    14 Authentication and Accounting Features Overview of Authentication and Accounting Feature This section overviews the Authentication feature and the Accounting feature. Using authentication feature allows you to restrict the access to the machine, restrict the use of each service, and count the use of services per user. Types of User ....................................
  • Page 411: Access Control

    Overview of Authentication and Accounting Feature  System Administrator The same authority as a system administrator is given except for the following operations:  Operate folders Operate job flows sheets   Change the passcode of the system administrator  Account Administrator The following authorities are given: Create, delete, change (except for passcode), and view (unavailable depending on some ...
  • Page 412: Types Of Authentication

    14 Authentication and Accounting Features Account Limit for All User When using authentication mode, you can restrict the access to the machine and the use of each service. User authentication is needed to use this feature. For more information, refer to "Access Control" (P.309). ...
  • Page 413: Types Of Account Administration

    Overview of Authentication and Accounting Feature • When you register user information on a remote authentication server, use up to 32 single-byte characters for a user ID and up to 128 single-byte characters for a password. Note, however, that up to 32 single-byte characters are allowed for an SMB authentication password.
  • Page 414: Xerox Standard Accounting

    14 Authentication and Accounting Features Note • User information managed by the remote service is sent to be registered on the machine. When the user information on the remote service is updated, the updated information must be sent from the remote service to the machine.
  • Page 415: Jobs Manageable By Account Administration

    Overview of Authentication and Accounting Feature *2 : When [Login Type] is [Login to Remote Accounts] and [Authentication System] is set to [Authentication Agent], [Accounting Type] is automatically set to [Authentication Server]. Accounting can be performed with ApeosWare Log Management (sold separately) or ApeosWare Accounting Service (sold separately).
  • Page 416 14 Authentication and Accounting Features Services (Jobs) Target User Managed Items Receive Fax/Print Fax Automatic Reception/ Receptions/pages, Print charging units, printed pages/number of sheets Manual Reception/Print (Call-in, Call-out) Store Fax - Local Folder Automatic Reception to Receptions/pages, Folder charging units Print Folder-received Fax Printed pages/number of Login user...
  • Page 417 Overview of Authentication and Accounting Feature When a phone conversation took place, including the one before a transmission.   Billing for Fax Jobs Fax jobs are not billed for the following communications: - When dialing a fax number using the numeric keypad or the On-hook/Off-hook feature. - When using an address number in which the billing data is not registered.
  • Page 418: Services Controlled By Authentication

    14 Authentication and Accounting Features Services Controlled by Authentication This section describes the features that are controlled by the Authentication feature. The restricted features vary depending on how the machine is used. For information on the folder and job flow sheet restrictions when the Authentication feature is enabled, refer to "Authentication for Job Flow Sheets and Folders"...
  • Page 419 Services Controlled by Authentication When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Network Accounting] Restrictions per user Per-user Usage Services Feature Count Account Limit restrictions Copy Print Scan Fax, Internet Fax Available Not available *1 : The restriction is available with ApeosWare Device Management (sold separately) or ApeosWare Portal Service (sold separately).
  • Page 420 14 Authentication and Accounting Features When [Login Type] is [Login to Local Accounts] and [Accounting Type] is [Xerox Standard Accounting] Restrictions per user Per-user Usage Services Feature Count Account Limit restrictions Copy Print Scan Fax, Internet Fax Available Not available * : You can select features available for each user.
  • Page 421: Authentication For Job Flow Sheets And Folders

    Authentication for Job Flow Sheets and Folders Authentication for Job Flow Sheets and Folders This section describes the restrictions of job flows, and folders. Creating / Using Job Flow Sheet...............................421 Creating / Using Folder................................422 Creating / Using Job Flow Sheet You can create the job flow sheets for the documents stored in folders.
  • Page 422: Creating / Using Folder

    14 Authentication and Accounting Features  Creating Job Flow Sheet on the [Create Job Flow Sheet] screen The following shows the creator of job flow sheet, manageable user, and available operations Creator of Job Flow Sheet Manageable User Available Operations Login User Edit, Display, Copy, Delete, Creator / System Administrator...
  • Page 423: When The Authentication Feature Is Enabled

    Authentication for Job Flow Sheets and Folders When the Authentication Feature is Enabled Note • When the Authentication feature is enabled, the following users can use the folders. - A login user and a system administrator when [Login Type] is set to [Login to Local Accounts]. - A login user besides guest user when [Login Type] is set to [Login to Remote Accounts].
  • Page 424: Configuration For Authentication

    14 Authentication and Accounting Features Configuration for Authentication This section describes the settings to use the Authentication feature on the machine. The following shows the reference section for each procedure. Installation Overview.................................. 424 Enabling Authentication................................424 Changing the Default Authorization Group Settings......................427 Creating an Authorization Group ............................
  • Page 425 Configuration for Authentication Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save]. After you finish settings for each feature, select [Close]. To disable button operations on the control panel, select [Device Access] and select [Locked], and then select [Save] and then [Close].
  • Page 426 14 Authentication and Accounting Features Select [Login to Remote Accounts], and then select [Save]. For more information on the authentication method, refer to "Login Type" (P.309). Select [Yes]. Select [Access Control]. Select [Service Access]. Select [Unlocked] for the required services to permit users unlimited access, and then select [Save].
  • Page 427: Changing The Default Authorization Group Settings

    Configuration for Authentication Changing the Default Authorization Group Settings Perform the following procedures to change the settings of the default authentication group. The settings changed here will be used as the default value of the authorization group for a created user. Press the <Log In/Out>...
  • Page 428 14 Authentication and Accounting Features For more information on the authorization group settings, refer to "Create Authorization Groups" (P.311). Select [Close] repeatedly until the [Tools] screen is displayed. Select [Close].
  • Page 429: Configuration For Ic Card Reader (Optional)

    The machine supports IC Card Reader available for the following smart card type:  When using Embedded IC Card Reader ®  MIFARE (Type A) - Fuji Xerox IC Card (Type A) - Other MIFARE compatible smart cards  eLWISE/ELWISE (Type B) - eLWISE - ELWISE ®...
  • Page 430: Step 2 Logout Method Using The Smart Card

    14 Authentication and Accounting Features Step 2 Logout Method Using the Smart Card Perform the following steps to set how to logout authentication using the smart card. Press the <Log In/Out> button. Enter the system administrator's user ID with the numeric keypad or the keyboard displayed on the screen, and select [Enter].
  • Page 431: Configuration For Account Administration

    Configuration for Account Administration Configuration for Account Administration This section describes the settings to use the Accounting feature on the machine. Step 1 Selecting an Accounting Type............................431 Step 2 Registering User Information ............................431 Step 1 Selecting an Accounting Type The following describes the configuration procedures to use the Accounting feature. Note •...
  • Page 432 14 Authentication and Accounting Features Select [<Available>], and then select [Create/Delete]. Enter a User ID and select [Save]. Select [Service Access]. Configure the [Service Access] and [Feature Access] settings for each service, and then select [Save]. For more information on the account limit, refer to "Service Access" (P.300). If necessary, select a user role and an authorization group for the user under [User Role], and then select [Save].
  • Page 433: User Authentication Operations

    User Authentication Operations User Authentication Operations The machine has the Authentication feature to restrict the services available. This section describes the authentication method to use the restricted services. The following shows the reference section for each procedure. Authenticating Login Users ...............................433 Changing Passcode..................................434 Authenticating Login Users There are two methods to authenticate login users: using the control panel of the machine...
  • Page 434: Changing Passcode

    14 Authentication and Accounting Features  Logging Out of User Authentication The logging out method vary depending on the Smart Card Logout Timing setting. For more information, refer to "Smart Card Logout Timing" (P.314). When you select [Log Out when Card is Removed], the user is authenticated while the ...
  • Page 435: 15 Problem Solving

    15 Problem Solving This chapter describes solutions to various problems you may have with the machine.  Troubleshooting..........................436  Machine Trouble.........................437  Image Quality Trouble ......................442  Trouble during Copying ......................448  Trouble during Printing ......................452  Trouble during Faxing.......................455 ...
  • Page 436: Troubleshooting

    15 Problem Solving Troubleshooting This section describes troubles that may occur with the machine and their solutions. Follow the troubleshooting procedure below to solve the problems. The machine does not work Action Refer to "Machine Trouble" (P.437) . properly. A message is displayed. Cause Has a paper or document jam occurred? Action For information on paper jams, refer to "Paper Jams"...
  • Page 437: Machine Trouble

    Machine Trouble Machine Trouble Before you conclude that the machine is defective, check the machine status again. Symptom Cause Remedy The machine is Is the main power and power Switch the main power and power on. not powered on. switched on? Refer to "2 Product Overview"...
  • Page 438 15 Problem Solving Symptom Cause Remedy Unable to print, or Is a message displayed on the Follow the instructions displayed to resolve unable to copy. touch screen? the problem. Is the memory capacity Perform one of the following: insufficient? Set [Image Quality] to [Standard] in the ...
  • Page 439 Machine Trouble Symptom Cause Remedy Unable to print Non-standard fonts are used Check the application or print driver settings. text correctly. for printing. If PostScript (optional) is being used, (Text is garbled.) download the required fonts. Unable to insert Did you open a cover or turn Do not forcibly insert or remove the paper or remove a paper the machine off during...
  • Page 440 15 Problem Solving Symptom Cause Remedy Paper is often Is the paper loaded correctly Load the paper correctly. jammed or in the tray? Refer to "Loading Paper" (P.48). wrinkled. Is the paper tray inserted Firmly push in the paper tray until it stops to correctly? insert it correctly.
  • Page 441 Machine Trouble Symptom Cause Remedy Documents are Are suitable types of Correctly load documents suitable for the often jammed. documents being used? document feeder. Refer to "3 Copy" > "Copying Procedure" in the User Are you trying to use irregular Guide.
  • Page 442: Image Quality Trouble

    15 Problem Solving Image Quality Trouble If the image quality of printed documents is poor, identify the symptom in the following table to perform the remedy. If image quality does not improve even after performing the remedy, contact our Customer Support Center.
  • Page 443 Image Quality Trouble Symptom Cause Remedy Part of the image Is the paper damp? If the paper is damp, the copy image may be is missing on the partially missing or unclear. Replace the copy. paper with a new one. Refer to "Loading Paper"...
  • Page 444 15 Problem Solving Symptom Cause Remedy Black or colored The drum cartridge has Replace the drum cartridge with a new one. lines are printed. deteriorated or is damaged. Refer to "Replacing Drum Cartridges (for Customers Having a Spot Maintenance Contract)" (P.78). The constant velocity Clean the constant velocity transport glass.
  • Page 445 Image Quality Trouble Symptom Cause Remedy Printed toner The paper is damp. Replace the paper with a new one. smudges when Refer to "Loading Paper" (P.48). rubbed with your The paper is unsuitable. Load suitable paper. finger. Toner is not fused. Refer to "Loading Paper"...
  • Page 446 15 Problem Solving Symptom Cause Remedy The entire output When Tray 5 is used, the size Load paper of the correct type and size into is faint. and type of the loaded paper Tray 5. are different from the Refer to "Loading Paper in Tray 5 (Bypass)" (P.51). settings on the print driver.
  • Page 447 Image Quality Trouble Symptom Cause Remedy Text or images The paper guides in the paper Adjust the horizontal and vertical paper are printed at an tray are not set in the correct guides to the correct positions. angle. positions. Refer to "Loading Paper" (P.48).
  • Page 448: Trouble During Copying

    15 Problem Solving Trouble during Copying This section describes how to resolve copy problems. Unable to Copy If you cannot copy a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.
  • Page 449: The Copy Result Is Not What Was Expected

    Trouble during Copying The Copy Result is Not What was Expected If the copy result is not what was expected, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The copy is dirty. The document glass or the Clean the document glass or the document document cover is soiled.
  • Page 450 15 Problem Solving Symptom Cause Remedy Part of the image The paper is damp. If the paper is damp, the copy image may be is missing on the partially missing or unclear. Replace the copy. paper with a new one. Refer to "Loading Paper"...
  • Page 451 Trouble during Copying Symptom Cause Remedy Unable to copy The document glass or the Clean the document glass or the document with the specified document cover is dirty. cover. size. Refer to "Cleaning the Document Cover and Document Glass" (P.94). The document is a Place a white sheet of paper on top of the transparent type such as a...
  • Page 452: Trouble During Printing

    15 Problem Solving Trouble during Printing This section describes how to resolve print problems. Unable to Print If you cannot print a document, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Data remains in The machine is not powered Switch the main power and power on.
  • Page 453: The Print Result Is Not What Was Expected

    Trouble during Printing Symptom Cause Remedy The data has The machine is out of paper. Load paper in the machine. been sent to the No paper is loaded for the Load paper of the size specified. machine. specified paper size. Refer to "Loading Paper"...
  • Page 454 15 Problem Solving Symptom Cause Remedy The specified The print driver for another Install the print driver for the model. print options are model is used. not enabled. The required optional kit is Check the optional components installed on not installed on the machine. the machine, and set [Installable Options] under [Configuration] in the print driver again.
  • Page 455: Trouble During Faxing

    Trouble during Faxing Trouble during Faxing This section describes how to resolve fax problems. Note • For troubles during Internet faxing, refer to "E-mail Features Problems" (P.472). • The Fax features are not available for some models. An optional component is required. For more information, contact our Customer Support Center.
  • Page 456 15 Problem Solving Symptom Cause Remedy When calling from an When calling from an abbreviated telephone abbreviated telephone number to an external line, an external number, an external access access number such as "0" may be registered number is appended. for the abbreviated telephone number.
  • Page 457 Trouble during Faxing Symptom Cause Remedy Unable to The IP address is incorrect. Set a correct IP address, subnet mask, and communicate (IP gateway address on the machine. fax (SIP)) The SIP user name is Set a correct SIP user name in the machine. incorrect.
  • Page 458 15 Problem Solving Symptom Cause Remedy Unable to The Authentication/ When the Authentication/Accounting feature communicate (IP Accounting feature is being is used and you send a fax directly from the fax (SIP)) used and the fax is being sent computer, you must set the user ID and directly from the computer.
  • Page 459 Trouble during Faxing Symptom Cause Remedy IP fax (SIP) A large amount of Use the same communication speed within transmission communication data loss the network. takes long time. occurs because the communication rates (10M/ 100M/1000M) differ on two sides of the network relay device (such as a switch and router).
  • Page 460: Receiving Problems

    15 Problem Solving Receiving Problems If you cannot receive a fax, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to The phone line is not The machine is equipped with connectors to communicate connected correctly.
  • Page 461 Trouble during Faxing Symptom Cause Remedy Unable to The machine is turned off. The machine cannot receive a fax when communicate (IP turned off. Turn the machine on. fax (SIP)) The machine is in the System The machine cannot receive a fax in the Administration mode.
  • Page 462 15 Problem Solving Symptom Cause Remedy IP fax (SIP) A large amount of Use the same communication speed within transmission communication data loss the network. takes long time. occurs because the communication rates (10M/ 100M/1000M) differ on two sides of the network relay device (such as a switch and router).
  • Page 463 Trouble during Faxing Symptom Cause Remedy The one-page When scanned on the You can set the machine to process such a document is sender's machine, the document by using the Auto Reduce on Receipt feature and a border limit value for received split into document was enlarged for multiple pages.
  • Page 464: Trouble During Scanning

    15 Problem Solving Trouble during Scanning This section describes how to resolve scan problems. Unable to Scan with the Machine If you cannot scan with the machine, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy The document is The document is too small.
  • Page 465: Unable To Import Scanned Documents To The Computer

    Trouble during Scanning Unable to Import Scanned Documents to the Computer If you cannot import scanned documents to the computer, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to find the The machine is not turned on. Switch the main power and power on. scanner.
  • Page 466: Unable To Send A Scanned Document Over The Network (Ftp/Smb)

    15 Problem Solving Unable to Send a Scanned Document over the Network (FTP/SMB) If you cannot send a scanned document over the network, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy Unable to send The server is not correctly Correctly specify the server.
  • Page 467: Unable To Send E-Mail

    Trouble during Scanning Unable to Send E-mail If you cannot send a scanned document using the E-mail feature, identify the symptom in the following table to perform the remedy. Symptom Cause Remedy A Transmission Unable to transmit because Check the Transmission Results in the Report - Job of an error.
  • Page 468 15 Problem Solving Symptom Cause Remedy The image is not The document glass or the Clean the document glass or the document the desired size. document cover is dirty. cover. Refer to "Cleaning the Document Cover and Document Glass" (P.94). The document is a Place a white sheet of paper on top of the transparent type such as a...
  • Page 469: Network-Related Problems

    Network-related Problems Network-related Problems This section describes how to resolve network related problems. When you cannot communicate with other SMB machines Cause Check point Remedy If [Auto Master Mode] of SMB The machine or other SMB Confirm the setting of [Auto is set to [On], the number of machines cannot be searched Master Mode] of SMB.
  • Page 470: When Using Tcp/Ip

    15 Problem Solving When using TCP/IP The possible causes, check points, and remedies when using TCP/IP (LPD) are as follows: Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, or Windows Server 2012 R2 ...
  • Page 471: Centreware Internet Services Problems

    Network-related Problems Mac OS X 10.5/10.6, Mac OS X 10.7 Lion, OS X 10.8 Mountain Lion, OS X 10.9 Mavericks, and OS X 10.10 Yosemite  When you cannot print Cause Check point Remedy The LPD port is not activated. Confirm whether the LPD port When printing with a printer is activated.
  • Page 472: E-Mail Features Problems

    15 Problem Solving Symptom Remedy Pressing [Apply] does not apply Are the entered values correct? the new settings. If a value outside of the permitted range is entered, the update will automatically be made within the range. This may occur when the control panel is being operated or the operation has just been completed.
  • Page 473: Internet/Intranet Connection Problems

    Network-related Problems Internet/Intranet Connection Problems The possible causes and remedies for problems when connecting to the Internet or intranet are as follows: When connection to the Internet/Intranet fails Cause Remedy The Authentication feature Only Basic Authentication is supported by the machine. The used on the remote server is machine does not support NTLM/digest.
  • Page 474: Ipv4 And Ipv6 Connection Problems

    15 Problem Solving Cause Remedy Cannot access the proxy server, The following types of access control are used. Confirm the firewall, or Web server as a configured access control. result of access control.  Address (port) restriction SSL restriction  ...
  • Page 475 Network-related Problems Unable to connect using an IPv6 address Symptom Remedy When you specify the machine's link-local address, a scope ID You cannot connect to the machine with the link-local must be appended to the address. address. For example, when you use Internet Explorer 7 on Windows Vista to access the address "fe80::203:baff:fe48:9010", you must append the Ethernet adapter local area connection number (for example, 8) for Windows Vista to the address as...
  • Page 476 15 Problem Solving Unable to scan using an IPv6 address Symptom Remedy Assign a global address to the machine. When the machine is configured with only a link- local address, file transfer fails. When you specify the Scan data cannot be transferred with SMB if a destination computer name on a storage server is specified using the computer name.
  • Page 477: Media Print - Text Trouble

    Media Print - Text Trouble Media Print - Text Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Text are as follows: Symptom Cause Remedy [Media Print - The optional software, USB Properly set the software option, or Text] is not Memory Kit, is not recognized disconnect the USB cable and then securely...
  • Page 478: Media Print - Photos Trouble

    15 Problem Solving Media Print - Photos Trouble The possible symptoms, causes, and remedies for problems when using Media Print - Photos are as follows: Symptom Cause Remedy [Media Print - The optional software, USB Properly set the software option, or Photos] is not Memory Kit, is not recognized disconnect the USB cable and then securely...
  • Page 479: Error Code

    Error Code Error Code This section describes error codes. An error message and error code (***-***) are displayed on the touch screen if printing terminated abnormally because of an error, or a malfunction occurred in the machine. For faxing, an error code is also displayed on an Activity Report and a Transmission Report - Job Undelivered.
  • Page 480 15 Problem Solving Error Code Cause and Remedy 003-702 [Cause] You tried to copy sides 1 and 2 of a document simultaneously specifying different Reduce/Enlarge ratio for each side. [Remedy] Specify the same Reduce/Enlarge ratio for both sides. 003-703 [Cause] The Calibration Chart is not detected correctly.
  • Page 481 Error Code Error Code Cause and Remedy 003-795 [Cause] When enlarging/reducing a scanned document to the paper size specified, the reduction/enlargement ratio exceeds the allowed range. [Remedy] Take one of the following measures:  Manually enter a reduction/enlargement ratio.  Change the paper size.
  • Page 482 15 Problem Solving Error Code Cause and Remedy 012-228 [Cause] Booklet Unit malfunction 012-231 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 012-232 on the machine power. If the error still is not resolved, contact our Customer Support 012-233 Center.
  • Page 483 Error Code Error Code Cause and Remedy 012-299 [Cause] Finisher malfunction [Remedy] The error occurs when the first paper in a setting that comes to a finisher tray is taken out before completely coming out to the finisher tray. Make sure to take out the paper after it completely comes out.
  • Page 484 15 Problem Solving Error Code Cause and Remedy 016-231 [Cause] The Image Extension Kit may be damaged, or may not be installed correctly. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 485 Error Code Error Code Cause and Remedy 016-242 [Cause] An error occurred. 016-310 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-311 on the machine power. If the same message is displayed again, contact our Customer 016-312 Support Center.
  • Page 486 15 Problem Solving Error Code Cause and Remedy 016-360 [Cause] An error occurred. 016-361 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 016-362 on the machine power. If the same message is displayed again, contact our Customer 016-363 Support Center.
  • Page 487 Error Code Error Code Cause and Remedy 016-407 [Cause] After automatically obtained the IP address, the machine failed to retrieve proxy server settings from the DHCP server. 016-408 016-409 [Remedy] Modify the customized program and install it again. 016-410 016-411 016-412 016-427 [Cause]...
  • Page 488 15 Problem Solving Error Code Cause and Remedy 016-456 [Cause] Received a message from the SNTP server stating that the server is not synchronized with the standard time source. [Remedy] Confirm the SNTP server settings. Refer to "Machine Clock/Timers" (P.146). 016-461 [Cause] When [Assurance Level] under the [Transfer Image Log] is set to [High], you may not be...
  • Page 489 Error Code Error Code Cause and Remedy 016-509 [Cause] When using the Image Log Control feature, failed to forward the image log to the server because the forwarding rule for image logs from the server to the machine has not been set.
  • Page 490 15 Problem Solving Error Code Cause and Remedy 016-519 [Cause] The number of pages reached the maximum number of pages specified, and the print job is terminated. [Remedy] Have your system administrator change the maximum limit of printable pages. 016-520 [Cause] An error occurred in the high compression hardware.
  • Page 491 Error Code Error Code Cause and Remedy 016-533 [Cause] Kerberos server authentication protocol error [Remedy] The time difference between the machine and the Kerberos server exceeded the clock skew limit value set on the Kerberos server. Check whether the clocks on the machine and Kerberos server are correctly set.
  • Page 492 15 Problem Solving Error Code Cause and Remedy 016-553 [Cause] ApeosWare Authentication Management or ApeosWare Authentication Agent does not support the interface version of the machine. [Remedy] You must upgrade ApeosWare Authentication Management or ApeosWare Authentication Agent's version. Check whether the machine supports ApeosWare Authentication Management or ApeosWare Authentication Agent to being upgraded.
  • Page 493 Error Code Error Code Cause and Remedy 016-563 [Cause] The job cannot continue because there is insufficient memory for the Image Extension Kit. [Remedy] Select Standard for the image quality. If the error still is not resolved, contact our Customer Support Center. 016-564 [Cause] Failed to authenticate the Remote Download server.
  • Page 494 15 Problem Solving Error Code Cause and Remedy 016-582 [Cause] The machine failed to transfer data using FTP of the Scan to PC service because files could not be created on the FTP server after connection. [Remedy] Take one of the following measures: ...
  • Page 495 Error Code Error Code Cause and Remedy 016-592 [Cause] The machine failed to access the NEXTNAME.DAT file using FTP of the Scan to PC service. [Remedy] When [Add to Existing Folder] is set as the process to be executed when file names are duplicate, check the NEXTNAME.DAT file is correct.
  • Page 496 15 Problem Solving Error Code Cause and Remedy 016-703 [Cause] The machine received an e-mail specified with an invalid folder number. [Remedy] For errors occurring during fax or Internet fax transmission: Contact our Customer Support Center. For errors occurring during e-mail/fax/Internet fax reception: Take one of the following measures: ...
  • Page 497 Error Code Error Code Cause and Remedy 016-711 [Cause] The upper limit for the e-mail size has been exceeded. [Remedy] Take one of the following measures, and then try sending the mail again.  Reduce the number of pages of the document. ...
  • Page 498 15 Problem Solving Error Code Cause and Remedy 016-722 [Cause] The staple position specified is not supported by the machine, or the paper size specified is not supported by the finisher. [Remedy] Confirm the staple position and the paper size, and try printing again. 016-723 [Cause] The punch position specified is not supported by the machine, or the paper size...
  • Page 499 Error Code Error Code Cause and Remedy 016-739 [Cause] Used an unsupported combination of document size and paper size when specifying booklet creation with PostScript (optional). [Remedy] Specify a combination of document size and paper size supported for booklet creation, and try printing again.
  • Page 500 15 Problem Solving Error Code Cause and Remedy 016-751 [Cause] Probable causes are as follows: 1)During the PDF Bridge processing, a syntax or parameter error occurred, an undefined command was used, and a PDF file was damaged. 2)When [Process Mode [408])] for the PDF Direct Print feature has been set to [PS([1])], memory is insufficient.
  • Page 501 Error Code Error Code Cause and Remedy 016-764 [Cause] Unable to connect to the SMTP server. [Remedy] Consult the SMTP server administrator. 016-765 [Cause] Unable to send the e-mail because the hard disk on the SMTP server is full. [Remedy] Consult the SMTP server administrator. 016-766 [Cause] An error occurred on the SMTP server.
  • Page 502 15 Problem Solving Error Code Cause and Remedy 016-781 [Cause] Probable causes are as follows: 1)The mail server cannot be found during e-mail sending (TCP/IP session establishment failed). 2)The machine received an SMTP server error from the mail server during e-mail sending.
  • Page 503 Error Code Error Code Cause and Remedy 016-798 [Cause] Unable to print a document because the hard disk is not installed. [Remedy] Install the hard disk, and try printing again. Contact our Customer Support Center. 016-799 [Cause] An invalid print parameter is included in the print data of the application, or the print data and the Print Setup settings may not match.
  • Page 504 15 Problem Solving Error Code Cause and Remedy 017-718 [Cause] SMTP server SSL server authentication error. The server name and certificate do not match. [Remedy] Use the valid SSL server certificate of the SMTP server. You can avoid this error by setting [SMTP-SSL/TLS Communication] in [SSL/TLS Settings] to [Disabled], however the validity of the server cannot be warranted.
  • Page 505 Error Code Error Code Cause and Remedy 017-734 [Cause] An internal error occurred during processing the AirPrint/Mopria data. [Remedy] Send the print job again by using the printer driver or software other than AirPrint/ Mopria. If the error still is not resolved, contact our Customer Support Center. 017-735 [Cause] Device usage is prohibited.
  • Page 506 15 Problem Solving Error Code Cause and Remedy 017-748 [Cause] Data could not be sent due to the incorrect machine setting. [Remedy] Confirm the network setting of the machine. 017-749 [Cause] An error occurred. [Remedy] Confirm the job flow settings. 017-750 [Cause] A plug-in error occurred.
  • Page 507 Error Code Error Code Cause and Remedy 017-766 [Cause] An error occurred in connecting to the POP3 server. Probable causes are follows. 1)When connecting to the POP3 server by the TLS communication, the port number is incorrect. 2)When connecting to the POP3 server by the SSL communication, an internal error occurred.
  • Page 508 15 Problem Solving Error Code Cause and Remedy 017-787 [Cause] An error occurred while processing print data from Google Cloud Print. [Remedy] Print by a method other than Google Cloud Print. 018-400 [Cause] Although IPsec is enabled, the IPsec settings are inconsistent. ...
  • Page 509 Error Code Error Code Cause and Remedy 018-502 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because computers allowed to login are restricted. [Remedy] Confirm the property information for the specified user, and check whether the computers allowed to login to the server are restricted.
  • Page 510 15 Problem Solving Error Code Cause and Remedy 018-543 [Cause] Probable causes are as follows: 1)The machine failed to transfer data using SMB of the Scan to PC service because the specified shared name does not exist. 2)The machine failed to transfer data using SMB of the Scan to PC service because Invalid characters are used in the specified shared name.
  • Page 511 Error Code Error Code Cause and Remedy 018-560 [Cause] A user authentication error occurred. (Received HTTP Status 401). [Remedy] Check the followings:  The destination HTTP server for the scanned document is accessible by PC.  Login name  Login password ...
  • Page 512 15 Problem Solving Error Code Cause and Remedy 018-568 [Cause] An SSL/TLS connection error occurred. [Remedy] Check the followings:  The destination HTTP server for the scanned document is accessible by PC.  SSL settings for the HTTP server is correct. ...
  • Page 513 Error Code Error Code Cause and Remedy 018-579 [Cause] The hard disk on the NetWare server may be full. [Remedy] Check the followings:  The NetWare server is accessible by PC  The free space of the server to store data Run DSREPAIR at the server console on the NetWare server.
  • Page 514 15 Problem Solving Error Code Cause and Remedy 018-585 [Cause] The followings may be the cause:  The specified folder or file is in use by another user.  Made a delete request to the directories or files though some of them are in use by another user.
  • Page 515 Error Code Error Code Cause and Remedy 018-595 [Cause] Multiple entries containing the same smart card information were detected in the database of the LDAP server. [Remedy] Correct the temporary user entries of the LDAP server so that they do not contain the same smart card information.
  • Page 516 15 Problem Solving Error Code Cause and Remedy 018-709 [Cause] An error occurred for external access (Web Applications). [Remedy] Take one of the following measures depending on the setting: For IPv4 environment  Check the IPv4 address of the machine. ...
  • Page 517 Error Code Error Code Cause and Remedy 018-719 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "19" (constraint violation) for Address Book query. [Remedy] The LDAP server has an attribute problem. Have your network administrator confirm the LDAP server status.
  • Page 518 15 Problem Solving Error Code Cause and Remedy 018-730 [Cause] The machine cannot connect to Google Cloud Print, because of a network error. [Remedy] Check that the network cable is connected properly. Also check that the environmental settings are adequate. If the problem still remains even when there is nothing wrong, contact our Customer Support Center.
  • Page 519 Error Code Error Code Cause and Remedy 018-741 [Cause] An internal error occurred. [Remedy] Execute the operation again. If the problem still exists even after the remedy, contact our Customer Support Center.. 018-743 [Cause] The machine cannot connect to Google Cloud Print, because of a proxy connection error.
  • Page 520 15 Problem Solving Error Code Cause and Remedy 018-752 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "52" (unavailable) for Address Book query. [Remedy] The LDAP server has a service problem. Retry after waiting for a while. If the error still is not resolved, consult your network administrator.
  • Page 521 Error Code Error Code Cause and Remedy 018-760 [Cause] Because the specified save location has the Distributed File System (DFS) settings, it is linked to another shared folder while transferring data using SMB of the Scan to PC service [Remedy] 1)Select [Start] > [Programs] > [Administrative Tools] > [Distributed File System] on the SMB server.
  • Page 522 15 Problem Solving Error Code Cause and Remedy 018-769 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "69" (no object class modifications) for Address Book query. [Remedy] The LDAP server has an update problem.
  • Page 523 Error Code Error Code Cause and Remedy 018-781 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. Connection to the server cannot be established for the Address Book query. [Remedy] Take one of the following measures: ...
  • Page 524 15 Problem Solving Error Code Cause and Remedy 018-791 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation. The server returned RFC2251 Result Message No "91" (server connection error) for Address Book query. [Remedy] Have your network administrator confirm the LDAP server status. 018-792 [Cause] An LDAP server protocol error occurred as a result of the Address Book operation.
  • Page 525 If the network works normally but the error still is not resolved, contact our Customer Support Center. 021-403 [Cause] Failed to resolve the address of the EP center of Fuji Xerox or EP communication aggregate server. [Remedy] Check the followings: ...
  • Page 526 15 Problem Solving Error Code Cause and Remedy 021-406 [Cause] The SSL certificate of the external server is not correct. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 527 Error Code Error Code Cause and Remedy 021-412 [Cause] An error occurred while connecting to the EP system via the Internet. There is a problem with the address of the EP proxy server name. [Remedy] Check the followings:  The LAN cable connection ...
  • Page 528 15 Problem Solving Error Code Cause and Remedy 021-417 [Cause] Failed to authorize the proxy server while connecting to the EP system via the Internet. [Remedy] Check the followings:  The EP proxy server URL setting  The login user of the EP proxy server ...
  • Page 529 Error Code Error Code Cause and Remedy 021-423 [Cause] The size of the proxy setting file is too large. Failed to obtain the proxy setting file. [Remedy] Check the EP proxy server setting screen on CentreWare Internet Services. If the error still is not resolved after checking the setting, check the proxy setting file size. When the size exceeds 64 KB, keep the file size down.
  • Page 530 15 Problem Solving Error Code Cause and Remedy 021-430 [Cause] The time synchronization with 3Gnet-BOX was failed. [Remedy] Adjust the time on the clock of the machine to the right time. If you still have the problem, switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 531 Error Code Error Code Cause and Remedy 021-440 [Cause] The communication is disabled in 3G communication by way of 3Gnet-BOX with this machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power.
  • Page 532 15 Problem Solving Error Code Cause and Remedy 021-506 [Cause] The SSL Certificate for the EP server is incorrect. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 533 Error Code Error Code Cause and Remedy 021-521 [Cause] An error occurred while connecting to the EP system via the Internet. [Remedy] Check the followings:  The LAN cable connection  The DNS server address setting  The default gateway setting ...
  • Page 534 15 Problem Solving Error Code Cause and Remedy 021-538 [Cause] The software upgrade was canceled since the machine was in use at the reserved time. [Remedy] Check with your system administrators. If the system administrators have not reserved the update, contact our Customer Support Center. 021-539 [Cause] The software upgrade was canceled since the machine power was off at the reserved...
  • Page 535 Error Code Error Code Cause and Remedy 021-571 [Cause] An error occurred in the 3G connection of 3Gnet-BOX. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 536 15 Problem Solving Error Code Cause and Remedy 021-582 [Cause] A conflict is detected between the software update and a batch data setting or acquisition. [Remedy] Close the [Maintenance] screen, wait until the batch data setting or acquisition is completed, and operate the software update again. If the same message is displayed again, contact our Customer Support Center.
  • Page 537 Error Code Error Code Cause and Remedy 024-340 [Cause] An error occurred in the machine. 024-341 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 024-342 on the machine power. If the same message is displayed again, contact our Customer 024-343 Support Center.
  • Page 538 15 Problem Solving Error Code Cause and Remedy 024-704 [Cause] An error occurred while receiving a print job from Denshi-Pen. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 539 Error Code Error Code Cause and Remedy 026-702 [Cause] The number of accesses from the LDAP server to the machine by Address Book operation exceeded the machine's processing capability. [Remedy] Wait for a while and execute the operation again. If the error still is not resolved, contact our Customer Support Center.
  • Page 540 15 Problem Solving Error Code Cause and Remedy 026-718 [Cause] Incompatible print parameters are used. The combination of the specified features such as Document Size, Paper Size, Paper Tray, 2 sided printing, and Output Tray is incompatible. [Remedy] Confirm the print data, and try printing again. 026-719 [Cause] An error occurred while operating the Store to USB service.
  • Page 541 Error Code Error Code Cause and Remedy 026-729 [Cause] Probable causes are as follows: 1)An error occurred during WSD communications. 2)Application other than [Windows Fax and Scan] was used to scan a document on the scanner (WSD). [Remedy] For 1), check whether the network cable is correctly connected or check the amount of available memory of the destination device.
  • Page 542 15 Problem Solving Error Code Cause and Remedy 027-446 [Cause] The IP address of IPv6 set manually already exists. [Remedy] Change the [Manually Configured IPv6 Address] on the machine, or the IP address of IPv6 on the network device, to remove the duplication of addresses. 027-447 [Cause] The IP address of IPv6 already exists.
  • Page 543 Error Code Error Code Cause and Remedy 027-516 [Cause] Probable causes are as follows: 1)The SMB server of the destination computer cannot be found while transferring data using SMB of the Scan to PC service (TCP/IP session establishment failed). 2)The SMB server specified as the destination does not respond to the machine while transferring data using SMB of the Scan to PC service.
  • Page 544 15 Problem Solving Error Code Cause and Remedy 027-520 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the file name or folder name could not be retrieved. [Remedy] Confirm the access privilege to the SMB server. 027-521 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because the...
  • Page 545 Error Code Error Code Cause and Remedy 027-529 [Cause] The machine failed to transfer data using SMB of the Scan to PC service because an unexpected error has been received from the SMB server, or an unexpected internal error has occurred on the machine. [Remedy] Contact our Customer Support Center.
  • Page 546 15 Problem Solving Error Code Cause and Remedy 027-548 [Cause] SMB protocol error. An invalid character has been detected in the specified user name. [Remedy] Have your network administrator set the user name on the server authorized characters. To confirm the user name on the server, execute the following procedures: 1)Select [Start] >...
  • Page 547 Error Code Error Code Cause and Remedy 027-587 [Cause] SMB protocol error. The password must be changed. [Remedy] Log into Windows, and change the password. Ask your system administrator to change the setting so that you do not need to change the login password next time. 027-588 [Cause] SMB protocol error.
  • Page 548 15 Problem Solving Error Code Cause and Remedy 027-711 [Cause] No S/MIME certificate can be obtained from the received e-mail. [Remedy] Import the sender's S/MIME certificate to the machine, or ask the sender to send S/ MIME signature mail with an S/MIME certificate attached. 027-712 [Cause] The received S/MIME certificate has expired, or is an unreliable certificate.
  • Page 549 Error Code Error Code Cause and Remedy 027-728 [Cause] The number of files that are to be sent to external services exceeded the maximum number. [Remedy] Reduce the number of files, and send them again. 027-730 [Cause] The number of the document pages attached to the SMTP mail exceeds the maximum number of pages allowed for the Split Send feature.
  • Page 550 15 Problem Solving Error Code Cause and Remedy 027-744 [Cause] Problem with the domain name of the pool server for job templates. [Remedy] Confirm the DNS server connection and check whether the domain name is registered on the DNS server. 027-745 [Cause] DNS server address is not registered on the machine.
  • Page 551 Error Code Error Code Cause and Remedy 027-757 [Cause] Probable causes are as follows: 1)An error occurred while connecting the server. 2)The reliable certificate has not been registered on the machine. 3)The server addresses of the SSL server and the destination server are not same. 4)The machine tries to communicate with the server using the encryption method which is not supported on the machine.
  • Page 552 15 Problem Solving Error Code Cause and Remedy 027-762 [Cause] An on-demand print job is sent to the machine using the Web Applications feature, however, the specified job ticket is invalid because of one of the following causes:  Abnormal change to the job ticket because of the machine software failure ...
  • Page 553 Error Code Error Code Cause and Remedy 027-777 [Cause] The destination SMTP server does not support SMTP-AUTH. [Remedy] Set [E-mail Send Authentication] to [Off] under [Tools] > [System Settings] > [Connectivity & Network Setup] > [Outgoing/Incoming E-mail Settings] > [SMTP Server Settings].
  • Page 554 15 Problem Solving Error Code Cause and Remedy 033-324 [Cause] An error occurred. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 555 Error Code Error Code Cause and Remedy 033-504 [Cause] An error occurred during fax transmission and the communication was terminated. [Remedy] If this error occurred when sending a fax, execute the operation again. If this error occurred when receiving a fax, ask the sender to send again. 033-505 [Cause] An error occurred during fax transmission.
  • Page 556 15 Problem Solving Error Code Cause and Remedy 033-520 [Cause] The other machine cannot correspond to reception of PWD/SID. [Remedy] Check whether the other machine can correspond to reception of PWD/SID, and execute the operation again. 033-521 [Cause] An error occurred during fax transmission. [Remedy] Confirm the condition of the machine (memory is full, paper has run out, or other conditions), and execute the operation again.
  • Page 557 Error Code Error Code Cause and Remedy 033-536 [Cause] An error occurred during fax transmission. 033-537 [Remedy] Execute the operation again. 033-538 [Cause] An error occurred during fax transmission. 033-539 [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer 033-540 Support Center.
  • Page 558 Customer Support Center. 033-560 [Cause] An error occurred during remote maintenance work. 033-561 [Remedy] This is an error occurring during remote maintenance work by Fuji Xerox. No measure is 033-562 required. 033-563 [Cause] Paper that can print faxed documents is not loaded in a tray.
  • Page 559 Error Code Error Code Cause and Remedy 033-573 [Cause] Attempted to send an IP fax (SIP) to the recipient (domain) that transmissions are not permitted. [Remedy] Take one of the following measures:  Confirm the recipient and re-specify a recipient. ...
  • Page 560 15 Problem Solving Error Code Cause and Remedy 033-587 [Cause] An error occurred during IP fax (SIP) transmission. [Remedy] Confirm the following conditions:  Whether the network cable is connected  Whether the recipient machine is on 033-588 [Cause] An error occurred during IP fax (SIP) transmission. [Remedy] Execute the operation again.
  • Page 561 No measure is required. 033-732 [Cause] An error occurred while connecting to the EP system. [Remedy] This is an error occurring during maintenance work by Fuji Xerox. No measure is required. 033-733 [Cause] An error occurred during fax transmission.
  • Page 562 15 Problem Solving Error Code Cause and Remedy 033-737 [Cause] An error occurred during fax transmission. [Remedy] Execute the operation again. If the error still is not resolved, contact our Customer Support Center. 033-738 [Cause] Received abnormal JBIG data. [Remedy] No measure is required. 033-740 [Cause] The printing of the received fax document was interrupted.
  • Page 563 Error Code Error Code Cause and Remedy 041-311 [Cause] An error occurred. 041-312 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 041-337 on the machine power. If the same message is displayed again, contact our Customer 041-338 Support Center.
  • Page 564 15 Problem Solving Error Code Cause and Remedy 042-313 [Cause] An error occurred in the machine. 042-316 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 042-320 on the machine power. If the error still is not resolved, contact our Customer Support 042-321 Center.
  • Page 565 Error Code Error Code Cause and Remedy 043-310 [Cause] An error occurred in the machine. 043-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 043-312 on the machine power. If the error still is not resolved, contact our Customer Support 043-313 Center.
  • Page 566 15 Problem Solving Error Code Cause and Remedy 044-327 [Cause] An error occurred in the machine. 044-328 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 044-329 on the machine power. If the error still is not resolved, contact our Customer Support 044-330 Center.
  • Page 567 Error Code Error Code Cause and Remedy 045-390 [Cause] An error occurred in the cooling fan. 045-391 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 568 15 Problem Solving Error Code Cause and Remedy 060-325 [Cause] An error occurred in the machine. 060-326 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 060-328 on the machine power. If the error still is not resolved, contact our Customer Support 060-330 Center.
  • Page 569 Error Code Error Code Cause and Remedy 062-311 [Cause] An error occurred. 062-328 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 062-329 on the machine power. If the same message is displayed again, contact our Customer 062-330 Support Center.
  • Page 570 15 Problem Solving Error Code Cause and Remedy 072-210 [Cause] Tray 2 malfunction [Remedy] Confirm the paper loading condition for Tray 2, and then switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 571 Error Code Error Code Cause and Remedy 078-215 [Cause] An error occurred in Tray 6. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 572 15 Problem Solving Error Code Cause and Remedy 078-272 [Cause] HCF malfunction 078-273 [Remedy] Contact our Customer Support Center. 078-274 078-275 078-276 078-274 078-275 078-276 078-277 078-278 078-279 078-280 078-281 078-282 [Cause] Tray 5 malfunction 078-283 [Remedy] Confirm the paper loading condition for Tray 5, and then turn the machine off and then on.
  • Page 573 Error Code Error Code Cause and Remedy 091-318 [Cause] An error occurred in the machine. 091-319 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 091-320 on the machine power. If the error still is not resolved, contact our Customer Support 091-321 Center.
  • Page 574 15 Problem Solving Error Code Cause and Remedy 093-332 [Cause] The toner cartridge [M] (magenta) is not finished with replacement. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 575 Error Code Error Code Cause and Remedy 099-335 [Cause] An error occurred in the machine. 099-336 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 099-337 on the machine power. If the error still is not resolved, contact our Customer Support 099-338 Center.
  • Page 576 15 Problem Solving Error Code Cause and Remedy 099-374 [Cause] An error occurred in the fusing unit during warm-up. 099-375 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 099-376 on the machine power. If the error still is not resolved, contact our Customer Support 099-377 Center.
  • Page 577 Error Code Error Code Cause and Remedy 116-211 [Cause] An error occurred in the USB memory device or media reader. 116-212 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the error still is not resolved, contact our Customer Support Center.
  • Page 578 15 Problem Solving Error Code Cause and Remedy 116-343 [Cause] An error occurred. 116-345 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 116-346 on the machine power. If the same message is displayed again, contact our Customer 116-347 Support Center.
  • Page 579 Error Code Error Code Cause and Remedy 116-388 [Cause] An error occurred in the machine. [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 580 15 Problem Solving Error Code Cause and Remedy 116-713 [Cause] The job was divided to be printed because of insufficient disk space. [Remedy] Delete unnecessary data from the hard disk to free up disk space. 116-714 [Cause] An HP-GL/2 (optional) command error occurred. 116-716 [Remedy] Check the print data.
  • Page 581 Error Code Error Code Cause and Remedy 116-751 [Cause] The process has been canceled because the hard disk is full. [Remedy] Delete stored data in the hard disk. If the error still is not resolved, split the file and send the job again.
  • Page 582 15 Problem Solving Error Code Cause and Remedy 117-312 [Cause] An error occurred in the machine. 117-313 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 117-314 on the machine power. If the same message is displayed again, contact our Customer 117-315 Support Center.
  • Page 583 Error Code Error Code Cause and Remedy 121-311 [Cause] An error occurred between the machine and the device connected. [Remedy] Once IC Card Reader is connected to the machine, the machine automatically changes the [Smart Card Link Mode] setting to [Type Password] under [Tools] > [Authentication/ Security Settings] >...
  • Page 584 15 Problem Solving Error Code Cause and Remedy 121-340 [Cause] An error occurred between the machine and the device connected. 121-350 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 121-370 on the machine power. If the same message is displayed again, contact our Customer Support Center.
  • Page 585 Error Code Error Code Cause and Remedy 124-310 [Cause] An error occurred in the machine. 124-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-312 on the machine power. If the same message is displayed again, contact our Customer 124-313 Support Center.
  • Page 586 15 Problem Solving Error Code Cause and Remedy 124-383 [Cause] An error occurred in the machine. 124-390 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 124-391 on the machine power. If the same message is displayed again, contact our Customer 124-392 Support Center.
  • Page 587 Error Code Error Code Cause and Remedy 127-310 [Cause] An error occurred in the machine. 127-311 [Remedy] Switch off the machine power, make sure that the touch screen is blank, and then switch 127-312 on the machine power. If the same message is displayed again, contact our Customer 127-313 Support Center.
  • Page 588: Other Errors

    15 Problem Solving Error Code Cause and Remedy 133-710 [Cause] When printing the received fax document, the paper loaded on the bypass tray was used for printing because the specified tray could not be used. [Remedy] Take one of the following measures: ...
  • Page 589: Paper Jams

    If a paper jam occurs during copying, press the <Start> button. Copying resumes from the state before the paper jam occurred. WARNING If you need to pull out a tray to remove paper jam, contact your local Fuji Xerox representative. Do not pull out a tray, otherwise it may cause injuries. CAUTION Do not attempt to remove a paper deeply jammed inside the product, particularly a paper wrapped around the Fusing Unit or the heat roller.
  • Page 590: Paper Jams In Trays 1 To 2

    15 Problem Solving Paper Jams in Trays 1 to 2 Pull out the tray where the paper jam occurred. Important • Paper is sometimes torn and remains inside the machine if you pull out a tray without checking the paper jam position. This may cause machine malfunction.
  • Page 591: Paper Jams In Tray 4

    Paper Jams Paper Jams in Tray 4 Pull out Tray 4. Important • Paper is sometimes torn and remains inside the machine if you pull out a tray without checking the paper jam position. This may cause machine malfunction. Check where the paper jam occurred first.
  • Page 592 15 Problem Solving Remove all paper loaded in Tray 5 (Bypass). Important • When two or more sheets of paper are loaded, remove all of the sheets from the tray. Note • If paper is torn, check for any torn pieces of paper inside the machine.
  • Page 593: Paper Jams In Tray 6 (Hcf2 (2000 Sheets))

    Paper Jams Note • If paper is torn, check for any torn pieces in the tray. Close the top cover of Tray 5 (Bypass). Fan the paper you removed and make sure that all four corners are neatly aligned. Insert the paper into the tray with the printing side facing up and place the leading edge of the paper against the paper feed entrance.
  • Page 594 15 Problem Solving Paper Jams in Tray 6 Top Cover Gently move Tray 6 to the left until it stops by gripping the handle on the top left side of Tray Pull up the handle (1), and open Tray 6 top cover (2).
  • Page 595: Paper Jams In Tray 6 (Hcf B1-S)

    Paper Jams Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Push the tray in gently until it stops. Paper Jams in Tray 6 (HCF B1-S) The following describes how to clear paper jams in Tray 6 (HCF B1-S). Paper Jams in Tray 6 ...................................595 Paper Jams at Handle [1a] and Knob [1c]..........................596 Paper Jams at Handle [1b] and Knob [1c]..........................596...
  • Page 596 15 Problem Solving Paper Jams at Handle [1a] and Knob [1c] Open the front door of the High Capacity Feeder. Move handle [1a] to the right (1), and turn the knob [1c] to the right (2). Remove the jammed paper. Note •...
  • Page 597 Paper Jams Move the handle [1b] to the right (1), and turn the knob [1c] to the right (2). Remove the jammed paper. Note • If paper is torn, check for any torn pieces in the tray. Return the handle [1b] to its original position. Close the front door of the High Capacity Feeder.
  • Page 598: Paper Jams In The Transfer Module

    15 Problem Solving Return the handle [1d] to its original position. Close the front door of the High Capacity Feeder. Note • If the front door of the High Capacity Feeder is not completely closed, a message will appear and the machine will not operate.
  • Page 599: Paper Jams In The Bottom Left Door

    Paper Jams Move the handle [2a] to the right, and remove the jammed paper. Pull down the handle [2b] (1), and remove the jammed paper (2). Return the handle [2a] and [2b] to the original position. Insert the transfer module completely (1), and turn the green handle [2] to the left (2).
  • Page 600: Paper Jams In The Bottom Right Door

    15 Problem Solving Open the bottom left door while gripping the release handle. Remove the upper jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Remove the lower jammed paper. Note •...
  • Page 601 Paper Jams Move the handle [1a] to the right. Open the bottom right door while pressing the downward arrow button. Remove the upper jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Remove the lower jammed paper.
  • Page 602: Paper Jams In The Output Tray

    15 Problem Solving Paper Jams in the Output Tray Remove jammed paper from the output tray. Note • If paper is torn, check for any torn pieces of paper inside the machine. Paper Jams in the Transport Unit V1 The following describes how to clear paper jams inside the Transport Unit V1 when the C3 Finisher (optional) or the C3 Finisher with Booklet Maker (optional) is installed.
  • Page 603: Paper Jams In C3 Finisher Or C3 Finisher With Booklet Maker

    Paper Jams Return the handle [1c] to its original position. Close the Transport Unit V1 front door. Note • A message will be displayed and the machine will not operate if the Transport Unit V1 front door is even slightly open. Paper Jams at the Handle [1a] Make sure that the machine has stopped, and open the Transport Unit V1 front door.
  • Page 604 15 Problem Solving Note • A remedy differs depending on where the paper jam occurs. Follow the instructions displayed and remove the jammed paper. Paper Jams at the Handle [3a] Open the finisher front door. Move the handle [3a] upward (1), and remove the jammed paper (2).
  • Page 605 Paper Jams Turn the knob [3b] to the left (1), and eject the jammed paper (2). Gently pull the paper to remove. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the handle [3a] to its original position. Close the finisher front door.
  • Page 606 15 Problem Solving Move the handle [3c] to the left. Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the handle [3c] to its original position. Close the finisher front door. Note •...
  • Page 607 Paper Jams Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the handle [3d] to its original position. Close the finisher front door. Note • If the finisher front door is not completely closed, a message will appear and the machine remains paused.
  • Page 608 15 Problem Solving Turn the knob [4a] to the left (1), and remove all the jammed paper (2). Return the booklet unit [4] to its original position. Close the finisher front door. Note • If the finisher front door is not completely closed, a message will appear and the machine remains paused.
  • Page 609: Paper Jams In The Folder Unit Cd1

    Paper Jams Paper Jams in the Folder Unit CD1 The following describes how to clear paper jams inside the folder unit when the Folder Unit CD1 (optional) is installed. Paper Jams at the Handle [2a] ..............................609 Paper Jams at the Handle [2b] ..............................610 Paper Jams at the Knob [2c], the Handle [2e]/[2f], and the Tri-fold Output Tray [2d]..........610 Paper Jams at the Tri-fold Output Tray [2d] and the Handle [2g] ..................611 Note...
  • Page 610 15 Problem Solving Paper Jams at the Handle [2b] Make sure that the machine has stopped, and open the folder unit door of the Folder Unit CD1. Move the handle [2b] to the left (1), and remove the jammed paper (2). Note •...
  • Page 611 Paper Jams Pull out the tri-fold output tray [2d] (1), and move the handle [2e] to the right (2). Remove the jammed paper (3). Note • If paper is torn, check for any torn pieces of paper inside the machine. If you cannot remove the paper in step 2, return the handle [2e] to its original position (1), and move the handle [2f] (2).
  • Page 612: Paper Jams In The Finisher D2-P With Booklet Maker

    15 Problem Solving Return the handle [2g] (1), and push the tri-fold output tray [2d] in (2). Close the folder unit door of the Folder Unit CD1. Note • A message will be displayed and the machine will not operate if the folder unit door of the Folder Unit CD1 is even slightly open.
  • Page 613: Paper Jams At The Lever 1A And The Knob 1C

    Paper Jams Open the cover 1e, and then remove the jammed paper and all paper loaded in the inserter. Important • When two or more sheets of paper are loaded, remove all of the sheets from the tray. Note • If paper is torn, check for any torn pieces of paper inside the machine.
  • Page 614: Paper Jams At The Lever 1D

    15 Problem Solving Close the finisher left cover. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. Paper Jams at the Lever 1d Make sure that the machine has stopped before opening the left cover of the finisher.
  • Page 615: Paper Jams At The Lever 3B And 3D

    Paper Jams Move the lever 1b rightwards and remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the lever 1b to the original position. Close the finisher left cover. Note •...
  • Page 616: Paper Jams At The Lever 3E And The Knob 3C

    15 Problem Solving Return the lever 3b and 3d to the original position. Close the finisher right cover. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. Paper Jams at the Lever 3e and the Knob 3c Make sure that the machine has stopped before opening the right cover of the finisher.
  • Page 617: Paper Jams At The Lever 3G And The Knob 3F

    Paper Jams Paper Jams at the Lever 3g and the Knob 3f Make sure that the machine has stopped before opening the right cover of the finisher. Move the lever 3g and turn the knob 3f to the right. Remove the jammed paper. Note •...
  • Page 618: Paper Jams At The Lever 2A And The Knob 3A When D2 Folder Unit Is Installed

    15 Problem Solving Move the levers 4b and turn the knob 3a to the right. Remove the jammed paper. Note • If paper is torn, check for any torn pieces of paper inside the machine. Return the lever 4b to the original position. Close the finisher right cover.
  • Page 619: Paper Jams At The Lever 2B And The Knob 2C When D2 Folder Unit Is Installed

    Paper Jams Return the lever 2a to the original position. Close the finisher right cover. Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. Paper Jams at the Lever 2b and the Knob 2c when D2 Folder Unit is Installed Make sure that the machine has stopped before opening the right cover of the finisher.
  • Page 620: Paper Jams At The Knob 2C, The Levers 2E/2F, And The Tri-Fold Output Tray 2D When D2 Folder Unit Is Installed

    15 Problem Solving Paper Jams at the Knob 2c, the Levers 2e/2f, and the Tri-fold Output Tray 2d when D2 Folder Unit is Installed Make sure that the machine has stopped before opening the right cover of the finisher. Pull out the tri-fold output tray 2d, swing the lever 2e, and remove the jammed paper.
  • Page 621: Paper Jams At The Tri-Fold Tray 2D And The Lever 2G When D2 Folder Unit Is Installed

    Paper Jams Paper Jams at the Tri-fold Tray 2d and the Lever 2g when D2 Folder Unit is Installed Make sure that the machine has stopped before opening the right cover of the finisher. Pull out the tri-fold output tray 2d, swing the lever 2g, and remove the jammed paper.
  • Page 622: Paper Jams At The Output Tray

    15 Problem Solving Pull out the unit 4. Turn the knob 4a to the left to remove all the jammed paper from the left side of the unit 4. Note • If paper is torn, check for any torn pieces of paper inside the machine.
  • Page 623: Paper Jams At The Booklet Output Tray For The Finisher D2-P With Booklet Maker

    Paper Jams Note • A message will be displayed and the machine will not operate if the front cover of the finisher is even slightly open. Paper Jams at the Booklet Output Tray for the Finisher D2-P with Booklet Maker Make sure that the machine has stopped before opening the right cover of the finisher.
  • Page 624: Document Jams

    15 Problem Solving Document Jams If a document jams in the document feeder, the machine stops, and an error message appears on the touch screen. Clear the document jam according to the instructions displayed, and then load the document in the document feeder again. Document Jams at the Covers..............................
  • Page 625: Document Jams At The Narrow Glass Strip

    Document Jams Close the document feeder top cover, push the right center part until it clicks into place. Push the left center part of the document feeder left cover until it clicks into place. If the document cannot be found, lift the document feeder slowly, and remove the document if it is there, and then lower the document feeder.
  • Page 626 15 Problem Solving Open the chute part while gripping the handle, and remove the jammed document. Gently return the chute part to its original position. Put the document feeder back in place. Make sure that the document is not torn, wrinkled or folded, and load the document again following the instructions displayed on the screen.
  • Page 627: Stapler Faults

    Stapler Faults Stapler Faults The following describes how to clear stapler troubles when the finisher (optional) is installed. Follow the procedures on the following pages when outputs are not stapled or staples are bent. Contact our Customer Support Center if the problem persists after you have tried the following solutions.
  • Page 628: Staple Jams In Staple Cartridge (For C3 Finisher And C3 Finisher With Booklet Maker

    15 Problem Solving Staple Jams in Staple Cartridge (for C3 Finisher and C3 Finisher with Booklet Maker) This section describes how to clear staple jam occurred in the staple cartridge of the C3 Finisher (optional) and the C3 Finisher with Booklet Maker (optional). Make sure that the machine has stopped, and open the finisher front door.
  • Page 629: Booklet Staple Jams In Booklet Staple Cartridge (For C3 Finisher With Booklet Maker

    Stapler Faults Push the metal part of the staple cartridge upward. Remove the jammed staples (1), and return the metal part pushed upward in step 5 to its original position (2). CAUTION Be careful in removing jammed staples. With grasping the orange lever of the staple cartridge, push the staple cartridge into its original position until it clicks into place.
  • Page 630 15 Problem Solving Pull out the booklet unit. With grasping the lever of the booklet staple cartridge, push the booklet staple cartridge downward. Then, pull out the booklet staple cartridge upward. Push down the metal part of the staple cartridge. Remove the jammed staples (1), and return the metal part pushed down in step 4 to its original position (2).
  • Page 631: Staple Jams In The Booklet Staple Cartridge For The Finisher D2-P With Booklet Maker

    Stapler Faults Slightly push the booklet staple cartridge upward, and make sure that it clicks into place. Note • Return the booklet staple cartridge until ( ) of the booklet staple cartridge is fitted in ( ) of the booklet unit. Return the booklet unit to its original position.
  • Page 632: Staple Jams In The Staple Cartridge For The Finisher D2-P With Booklet Maker

    15 Problem Solving Hold the tabs of the staple cartridge, and then lift to remove it. Remove the jammed staples as shown in the figure. CAUTION Be careful in removing jammed staples. Holding the tabs of the removed staple cartridge, return the cartridge to the original position and gently push it until it clicks into place.
  • Page 633 Stapler Faults Make sure that the machine has stopped before opening the right cover of the finisher. Hold the R1 at the position shown in the figure. Pull out the unit. Note • After removing the unit, check the inside of the finisher for any remaining staples.
  • Page 634: Staple Cartridge Taken Off From Unit For The Finisher D2-P With Booklet Maker

    15 Problem Solving Staple Cartridge Taken Off from Unit for the Finisher D2-P with Booklet Maker The following describes how to set the staple cartridge to its unit when it has been attached incorrectly or taken off from its unit accidentally. CAUTION Be careful when removing jammed staples.
  • Page 635 Staple Cartridge Taken Off from Unit for the Finisher D2-P with Booklet Maker Tear the outside staples along the line as shown in the figure. Important • Be careful when removing jammed staples to avoid hurting your fingers. Push the staple cartridge in the unit. Return the unit to the original position.
  • Page 636: Solving Curled Output For The Finisher D2-P With Booklet Maker

    15 Problem Solving Solving Curled Output for the Finisher D2-P with Booklet Maker You can correct the curling of the output by pressing the De-curl button. The De-curl button functions both in suspension and in operation if the power of the machine is on.
  • Page 637 Solving Curled Output for the Finisher D2-P with Booklet Maker Mode and function of the De-curl button The following describes the mode and function of the De-curl button. Downward Curing Upward Curing De-curl button Functions Indicator Mode <AUTO> Performs curling correction automatically. The curling correction is automatically performed according to the paper size or output orientation.
  • Page 638 15 Problem Solving...
  • Page 639: Appendix

    16 Appendix This chapter describes the machine specifications, notes and restrictions, optional components, and printer emulation languages.  Specifications ..........................640  Printable Area ..........................656  Internal Fonts..........................657  Optional Components ......................659  The Paper Type and the Number of Sheets That Can Be Stapled ......662 ...
  • Page 640: Specifications

    Paper Tray 1 to 4 64 - 220 gsm Paper Tray 5 (Bypass) 64 - 300 gsm Important • The use of paper recommended by Fuji Xerox is suggested. Printing may not be performed correctly depending on the conditions. First Copy Output Time Monochrome 4.1 seconds...
  • Page 641 Specifications Continuous Copy Speed <ApeosPort-V C7785, DocuCentre-V C7785> Paper Tray 1 - 4 : Continuous 1 sided copy/same magnification  [Monochrome] [Color] A4 , B5 75 pages/minute 70 pages/minute A4, B5 54 pages/minute 51 pages/minute 44 pages/minute 39 pages/minute 37 pages/minute 35 pages/minute <ApeosPort-V C6685, DocuCentre-V C6685>...
  • Page 642 16 Appendix  Print Function Type Built-in Print Size Paper Tray 1 to 4 : Maximum SRA3 (320 × 450 mm), 13 × 18" (330 × 457 mm) Minimum Paper Tray 5 (Bypass) : Maximum 13 × 19" (330 × 483 mm), 12.6 × 19.2" (320 × 488mm) Minimum Postcard (100 ×...
  • Page 643 Specifications Operating System Standard: PCL6 driver ® ® Microsoft Windows Server 2003 ® ® Microsoft Windows Vista ® ® Microsoft Windows Server 2008 x86 ® ® Microsoft Windows ® ® Microsoft Windows ® ® Microsoft Windows ® ® Microsoft Windows Server 2003 x64 ®...
  • Page 644 16 Appendix Fonts Standard: European 82 type faces, symbol 43 sets, Korean font 6 type faces Chinese font 1 type face, Chinese font 4 type faces (Optional), Symbol set, Chinese Font (ShuSong) Korean Fonts (Myungio, Gothic, Round Gothic, Graphic, Kungso, Saemul) Japanese font 2 type faces, Japanese font (Heisei Mincho W3, Heisei Kaku Goshic W5) Optional:...
  • Page 645 Specifications Store to Folder Protocol TCP/IP (WebDAV, HTTP) File Format: Monochrome binary TIFF, PDF , DocuWorks , XPS Gray scale TIFF, JPEG, PDF , DocuWorks , XPS Full color TIFF, JPEG, PDF , DocuWorks , XPS high-compressed DocuWorks high-compressed PDF high-compressed XPS * : Supported only when documents are retrieved using CentreWare Internet Services.
  • Page 646 16 Appendix Scan to PC Protocol : TCP/IP (SMB, FTP) Operating System : Microsoft® Windows Server® 2003 Microsoft® Windows Vista® Microsoft® Windows Server® 2008 x86 Microsoft® Windows® 7 Microsoft® Windows® 8 Microsoft® Windows® 8.1 Microsoft® Windows Server® 2003 x64 Microsoft® Windows Vista® x64 Microsoft®...
  • Page 647 Specifications  Fax Function (optional) Send Document Size Maximum A3, 11 x 17", Long document (Maximum 600 mm) Recording Paper Size Maximum A3, 11 x 17" Minimum Transmission Time 2 seconds or more but below 3 seconds Important • When transmitting an A4 size 700-character document in the standard quality (8 x 3.85 lines/mm) and high speed mode (28.8 kbps or above: JBIG).
  • Page 648 16 Appendix Operating System PCL6 driver ® ® Microsoft Windows Server 2003 ® Microsoft Windows Vista® ® ® Microsoft Windows Server 2008 x86 ® ® Microsoft Windows ® ® Microsoft Windows ® ® Microsoft Windows ® ® Microsoft Windows Server 2003 x64 ®...
  • Page 649 Specifications  Duplex Function Paper Size Maximum: SRA3 (320 x 450 mm), 13 x 19" (330 x 483 mm), 12.6 x 19.2" (320 x 480 mm), A3 Mimimum: A5 Paper Weight 64 to 220 gsm  Duplex Automatic Document Feeder Type Duplex automatic document feeder Original Paper Size/Paper...
  • Page 650 16 Appendix Stacker Capacity Output tray 500 sheets (A4) Finisher tray (not stapled) 3,000 sheets B4 or larger : 1,500 sheets Mixed stack 300 sheets Finisher tray (stapled) 200 sets or 3,000 sheets B4 or larger : 100 sets or 1,500 sheets Mixed stack 70 sets or 200 sheets * : Larger size paper is stacked on top of smaller size paper.
  • Page 651 Specifications Space Requirement Width 2,010 x Depth 804 mm (main unit + C3 Finisher) Width 2,245 x Depth 804 mm (main unit + C3 Finisher + Folder Unit CD1 + punch unit) Note • When the Transport Unit V1 is installed, and the extension tray is extended completely.
  • Page 652 16 Appendix Punch Number of Holes : 2/4 hole or US 2/3 hole (optional) Paper Size : A3, 11 x 17", B4, A4 , A4 , 8.5 x 11", 8.5 x 11" , B5 , 7.25 x 10.5" , 8 x 10"...
  • Page 653 Specifications Paper Size Top tray Maximum: 13 x 19", 12.6 x 19.2" Minimum: postcards Finisher tray Maximum: 13 x 19", 12.6 x 19.2" Minimum: B5 Booklet tray Maximum: 13 x 18", A3 Minimum: A4, 8.5 x 11" Paper Weight Top tray 64 - 300 gsm Finisher tray 64 - 300 gsm...
  • Page 654 16 Appendix Booklet Finishing Maximum number of sheets : 20 sheets 5 sheets (center folding) Paper size Maximum: 13 x 18", Minimum: A4, 8.5 x 11" Paper type 64 - 220 gsm 64 - 220 gsm (center folding), 64 - 220 gsm (single folding) *1 : 14 sheets when attaching a cover.
  • Page 655 Specifications  D2 Folder Unit (optional) Paper Size Z fold: A3, 11 x 17", B4 C fold: A4, Letter Paper Weight Z fold: 64 - 90 gsm C fold: 64 - 90 gsm Paper Capacity C fold: 40 sheets Dimensions/Weight Width 200 x Depth 725* x Height 1,165 mm*, 40 kg or less * : The depth and height of the Finisher D2-P which the D2 Folder Unit is connected to.
  • Page 656: Printable Area

    16 Appendix Printable Area The printable area is an area on paper excluding the 4.0 mm margins on top and bottom edges of paper, and the 3.5 mm margins on left and right edges of paper. For printing, the printable area is 317 x 480 mm. For copying, the printable area is 297 x 432 mm. For printing, the printable area can be extended to 323.0 ×...
  • Page 657: Internal Fonts

    Internal Fonts Internal Fonts This section lists the fonts pre-installed on the machine. For more information on the optional HP-GL/2 and PCL fonts, refer to "PCL Emulation" (P.716) and "HP-GL/2 Emulation" (P.723). Stroke fonts European Stroke fonts (for PCL5 and HP-GL/2) Outline Euro- ESC/P-K...
  • Page 658 16 Appendix Times New Bold CG Times CG Times Italic Times New Bold Italic Symbol CG Times Bold CG Times Bold Italic Wingdings Univers Medium Line Printer Univers Medium Italic Times Roman Univers Bold Times Italic Times Bold Univers Bold Italic Univers Medium Condensed Times Bold Italic Helvetica...
  • Page 659: Optional Components

    Optional Components Optional Components The following table shows the optional components available. To purchase these options, contact our Customer Support Center. Product Name Description Large Size UI Kit A control panel with the large size color display. Large Size UI Installation Kit A kit to set the Large Size UI Kit to the machine.
  • Page 660 16 Appendix Product Name Description Multi Language Font Kit A UniCode font kit which supports the PCL language for principal systems like SAP. Note • UniCode is a character code advocated by Xerox to handle multiple languages such as Chinese, Korean, Japanese, and English in one character code.
  • Page 661 Optional Components Product Name Description Embedded IC Card Reader for A built-in IC Card Reader for Wing Table, which can read data Wing Table in a smart card. Note • Optional Wing Table and USB Hub are required to install the IC Card Reader.
  • Page 662: The Paper Type And The Number Of Sheets That Can Be Stapled

    16 Appendix The Paper Type and the Number of Sheets That Can Be Stapled The following shows the paper types and the number of sheets that can be stapled using the C3 Finisher or C3 Finisher with Booklet Maker or Finisher D2-P with Booklet Maker. Note •...
  • Page 663 The Paper Type and the Number of Sheets That Can Be Stapled Booklet Staple Paper type finishing capacity capacity Gloss (129 - 150 gsm) Gloss Reload (129 - 150 gsm) Heavyweight Gloss (151 - 176 gsm) HW Gloss Reload (151 - 176 gsm) Heavyweight Gloss (177 - 220 gsm) HW Gloss Reload (177 - 220 gsm) ...
  • Page 664 16 Appendix Finisher D2-P with Booklet Maker (paper Finisher D2-P with whose length and width Booklet Maker (paper are more than 216 mm) whose length and width (paper whose length or are 297 mm or less) Paper type width is more than 297 Booklet Booklet Staple...
  • Page 665: Fold Position Adjustment

    Fold Position Adjustment Fold Position Adjustment This section describes how to adjust the fold position. You can adjust the fold position for each paper type, and save 10 types of adjusted values. You can assign a set type to each tray. You can adjust the fold position for single fold, booklet, C fold, Z fold, Z fold half sheet.
  • Page 666: Single Fold Position Adjustment

    16 Appendix -For C fold, refer to "C Fold Position Adjustment" (P.668). -For Z fold, refer to"Z Fold Position Adjustment" (P.669)"Z Fold Position Adjustment" (P.669). -For Z fold half sheet, refer to "Z Fold Half Sheet Position Adjustment" (P.670). Single Fold Position Adjustment Select [Single Fold], and then select [Change Settings].
  • Page 667: Booklet Position Adjustment

    Fold Position Adjustment Booklet Position Adjustment Select [Booklet], and then select [Change Settings]. Select [Sample Printout]. Select the tray in which you loaded paper, select [2-Sheet Stack], and press the <Start> button. A sample printout is printed. Select the tray in which you loaded paper, select [15-Sheet Stack], and press the <Start> button.
  • Page 668: C Fold Position Adjustment

    16 Appendix The sample printout is printed. Select [Save]. Confirm the result of sample printout. Adjust the alignment again if necessary. Select [Save]. Select [Close] until the Services Home screen is displayed. Note • When you configure settings under [System Settings] or [Setup] and then press the <Services Home> button, the screen directly goes back to the Services Home screen.
  • Page 669: Z Fold Position Adjustment

    Fold Position Adjustment Select the tray in which you loaded paper, and press the <Start> button. The sample printout is printed. Select [Close]. Confirm the result of sample printout. Adjust the alignment again if necessary. Select [Save]. Select [Close] until the Services Home screen is displayed. Note •...
  • Page 670: Z Fold Half Sheet Position Adjustment

    16 Appendix Select [Sample Printout] again. Select the tray in which you loaded paper, and press the <Start> button. The sample printout is printed. Select [Close]. Confirm the result of sample printout. Adjust the alignment again if necessary. Select [Save]. Select [Close] until the Services Home screen is displayed.
  • Page 671 Fold Position Adjustment Important • Set value B so that an edge of the paper does not extend beyond a fold position of the paper. Extending an edge of paper beyond a fold position of the paper may cause a paper jam. Select [Adjust].
  • Page 672: Adjust Image Transfer

    16 Appendix Adjust Image Transfer This section describes how to adjust image transfer. You can adjust the transfer output value when image transfer is poor. Image Transfer Adjustment Adjust the transfer output value for each paper type. Load paper for adjusting the transfer output value in Tray 5 (Bypass). Press the <Log In/Out>...
  • Page 673 Adjust Image Transfer  Making adjustment using [Enter Sample Number] 1) Select [Enter Sample Number] and select [Print Sample]. 2) Select the size of the paper which you loaded in Tray 5 (Bypass), and then select [1 Sided] or [2 Sided]. 3) Press the <Start>...
  • Page 674 16 Appendix A sample printout, as shown in the following illustration, is printed. Side1 Note • The text "Side 1" or "Side 2" is printed on the top right of the sample printout. • When the paper size is 8.5 x 11" or smaller, the sample printout is printed on two separate sheets. 4) Check the sample printout, and write down the number listed on the left (-5 to +10) for the row which has the best image transfer.
  • Page 675 Adjust Image Transfer  Making adjustment using [Enter Percentage] If you are familiar with adjusting the transfer output value, you can specify the value without printing a sample printout. 1) Select [Enter Percentage], and specify the adjustment value (percentage) for [Side 1] and [Side 2].
  • Page 676: Auto Alignment Adjustment Settings

    16 Appendix Auto Alignment Adjustment Settings This section describes automatic adjustment of the printout image position. Note • Output paper for the alignment adjustment is counted for the number of printed pages. For more information, refer to "Billing Information" (P.106). The machine adjusts the alignment of the images to print on the paper automatically and assigns the adjusted values to each tray.
  • Page 677 Auto Alignment Adjustment Settings Select [Auto Alignment Adjustment]. Select [Print Calibration Chart]. Select [Paper Supply] to select a tray to assign the adjusted value. Specify [Coverage 1] and [Coverage 2] between 1 and 10, and the number of paper sheets between 1 and 99, and then select [Print].
  • Page 678 16 Appendix Load the printed calibration chart on the document feeder and select [Scan]. Note • Once starting scanning the calibration chart, the machine deletes the data that scanned before. Thus do not scan a chart in different size after you have printed as many calibration charts as the tray.
  • Page 679 Auto Alignment Adjustment Settings - Horizontal position: Adjust the position of of a background sheet and the position of of a measurement sheet as shown below. Upper part of the front page Upper part of the back page Lower part of the front page Lower part of the back page Reposition calibration chart and background sheet to scan the second to fourth locations.
  • Page 680: Alignment Adjustment Setup

    16 Appendix Alignment Adjustment Setup The following describes how to save result of Auto Alignment Adjustment in Alignment Adjustment Type and to assign to a tray. Select a type to set the alignment adjustment setting and select [Change Settings]. Enter the type name and select [Save]. Note •...
  • Page 681 Auto Alignment Adjustment Settings Note • When adjusting multiple types of misalignments, adjust them in the following order: Perpendicularity Adjustment > Skew Adjustment > Scale Adjustment > Print Position Adjustment For more information on each type of adjustment, refer to the following sections: For perpendicularity adjustment, refer to "Perpendicularity Adjustment"...
  • Page 682 16 Appendix Scan a calibration chart with the document glass. Place a background sheet on the measurement chart, and then close the document cover, and select [Scan]. Note • For the background sheet, use the file ”SIQA_sheet1_11x17.pdf" or "SIQA_sheet1_A3.pdf" that is stored in the [Alignment Background Sheet] folder on the Software/Manual CD-ROM.
  • Page 683: Manual Alignment Adjustment

    Manual Alignment Adjustment Manual Alignment Adjustment This section describes manual adjustment of the printout image position. Note • Output paper for the alignment adjustment is counted for the number of printed pages. For more information, refer to "Billing Information" (P.106). You can adjust the alignment of the images to print on the paper (perpendicularity (rhombic distortion), skew, scale, and image position), and save 80 types of adjusted values.
  • Page 684: Alignment Adjustment Settings

    16 Appendix Alignment Adjustment Settings Save the adjustment results for perpendicularity, skew, scale, and print position as an alignment adjustment type, and then assign the type to a tray. Load paper in a tray. Press the <Log In/Out> button, and enter the System Administration mode. For more information on how to enter the System Administration mode, refer to "System Settings Procedure"...
  • Page 685 Manual Alignment Adjustment Select the tray in which you loaded paper in step 1, and then select [2 Sided] or [1 Sided], output color, and the number of sheets. Note • We recommend that you print about 10 sheets to calculate the average value of the variations.
  • Page 686: Perpendicularity Adjustment

    16 Appendix Select the tray to which to assign the set type (the tray in which you loaded the paper in step 1), and then select [Change Settings]. Select the adjusted type, and then select [Save]. Select [Close] until [Tools] screen is displayed. Assign the adjustment results to user defined paper or paper trays from [System Settings] >...
  • Page 687: Skew Adjustment

    Manual Alignment Adjustment Select [Perpendicularity], and then select [Change Settings]. Enter a value by adding the perpendicularity misalignment amount measured in step 1 to the current setting value of [Side 1] and [Side Note • The values displayed in [Side 1] and [Side 2] vary depending on the machine.
  • Page 688 16 Appendix Check the sample printout, and measure the squareness offset amount that occurred. Back of Machine Image after Paper feed direction Image before Perpendicularity (Rhombic Distortion) (+) Adjustment Front of Machine Use the following equation to obtain the tilt extent amount, with "A" as the length of side registration edge of the paper feed direction of the output sample, and "B"...
  • Page 689: Scale Adjustment

    Manual Alignment Adjustment Scale Adjustment Adjust the size (scale) of the image in the paper feed direction and in the vertical direction in relation to the paper feed direction in 0.025% increments for both sides 1 and 2. Specify a positive value to increase the scale, and a negative value to reduce it. Check the sample printout, measuring the amount of scale misalignment.
  • Page 690: Print Position Adjustment

    16 Appendix Note • The values displayed in [Side 1] and [Side 2] vary depending on the machine. The Alignment Adjustment Type feature adjusts relative difference between the sides 1 and 2. Thus, if adjustable amount to the desired direction is not enough in one side, adjust the other side.
  • Page 691 Manual Alignment Adjustment Enter a value by adding the difference X measured in step 1 to the current setting values of [Side 1] and [Side 2] of [X Print Position]. Enter a value by adding the difference Y measured in step 1 to the current setting values of [Side 1] and [Side 2] of [Y Print Position].
  • Page 692: Density Uniformity Adjustment (Semi Auto Process Using Scanner)

    16 Appendix Density Uniformity Adjustment (Semi Auto Process Using Scanner) This section describes manual adjustment of the density uniformity. Note • Output paper for the density uniformity adjustment is counted for the number of printed pages. For more information, refer to "Billing Information" (P.106) •...
  • Page 693 Density Uniformity Adjustment (Semi Auto Process Using Scanner) Select the tray in which you loaded paper in step 1 from [Paper Supply], and then select [Print]. The CMYK measurement chart is printed on the first sheet, and the RGB measurement chart on the second sheet.
  • Page 694: Density Uniformity Adjustment (Manual Process)

    16 Appendix Density Uniformity Adjustment (Manual Process) This section describes manual adjustment of the density uniformity. Note • Output paper for the density uniformity adjustment is counted for the number of printed pages. For more information, refer to "Billing Information" (P.106) •...
  • Page 695 Density Uniformity Adjustment (Manual Process) Select [Confirm]. Check the sample output. If the color density is uneven, make an adjustment. 1) Select the color to adjust from [Yellow], [Magenta], [Cyan], and [Black]. 2) Set the shape, level, and inboard / outboard, according to the sample output.
  • Page 696 16 Appendix Shape Patterns Refer to the following chart to determine the shape. ■ Shape 1 ■ Shape 2 Density adjustment Darker amount Density Lighter adjustment amount ■ Shape 3 ■ Shape 4 Density Darker adjustment amount Density Lighter adjustment amount ■...
  • Page 697: Esc/P-K Emulation

    ESC/P-K Emulation ESC/P-K Emulation This section describes how to use ESC/P-K emulation. Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
  • Page 698: Fonts

    16 Appendix  Interface-dependent You can set a printer language for each host interface by using CentreWare Internet Services. The machine switches to a printer language corresponding to the host interface that received data. Fonts This section explains the fonts used for emulation. Available fonts The following fonts can be used for ESC/P-K emulation: ...
  • Page 699: Esc/P-K Emulation Settings

    ESC/P-K Emulation The Pages per Side feature can be used in the ESC/P-K emulation mode. In the ESC/P-K mode, 2 Up can be used. Form Overlay In the ESC/P-K mode, you can register an original form on the machine, and overprint the form on a printout.
  • Page 700 16 Appendix Item Setting Item Value Number Paper tray Sets the paper tray to be used for printing. : Auto [1] (Default) : Tray 1 : Tray 2 : Tray 3 : Tray 4 : Tray 5 : Tray 6 (HCF (2000 sheets)) or (HCF B1-S) If printing from Tray 5, instruct printing and then operate the machine to start printing.
  • Page 701 ESC/P-K Emulation Item Setting Item Value Number Paper size Sets the size of paper to be printed. This setting can be made only when [Paper Tray] is set to [Auto] or [Tray 5]. This setting can be configured only for cut sheets.
  • Page 702 16 Appendix Setting Item Item Number Value Reduce/enlarge Sets the print magnification. (Reduce/ [0] (Default) : Preset % enlarge mode) : Variable % : Fit to Cut Sheet [Preset %] is a magnification automatically calculated based on [Original Size] and [Paper Size], and reduces/enlarges the printable area of the document to fit in the printable area of the output paper.
  • Page 703 ESC/P-K Emulation Setting Item Item Number Value Font Sets the font for single-byte characters. (Alphanumeric [0] (Default) : Roman fonts) [[1] : Sanserif Important • Since this feature selects the default value, its setting will not be affected when an extended command is received. Print control Sets whether to print blank pages if included in the document.
  • Page 704 16 Appendix Setting Item Item Number Value Sets the action to be executed when a CR command is received. (CR feature) [0] (Default) : Carriage return : Carriage return and linefeed Position Adjusts the printing position vertically or horizontally, and changes the adjustment (Vertical positions of the margins.
  • Page 705: Magnification Table

    ESC/P-K Emulation Setting Item Item Number Value Punching Select the position for punching holes. [0] (Default) : Off : Top : Bottom : Left : Right Number of holes Select the number of punch holes. [0] (Default) : 2 holes : 3 holes : 4 holes Binary character...
  • Page 706 16 Appendix 8.5 x 11" Long edge Short edge Postcard Long edge Short edge 15 x 11" Long edge Short edge 15 x 12" Long edge Short edge 10 x 11" Long edge Short edge 10 x 12" Long edge Short edge Unit: % Note...
  • Page 707 ESC/P-K Emulation Preset % (2-Up Printing) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
  • Page 708 16 Appendix Fit to Cut Sheet Document Paper Size 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge Long edge Short edge 11 x 17"...
  • Page 709 ESC/P-K Emulation Fit to Cut Sheet (When 2 Up is specified) Document Paper Size A3/2 A4/2 A5/2 B4/2 B5/2 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Postcard Size Long edge Short edge Long edge Short edge Long edge Short edge Long edge...
  • Page 710: Paper Size And Number Of Printable Characters

    16 Appendix Paper Size and Number of Printable Characters When the paper feed position is 22 mm Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" When the paper feed position is 8.5 mm Portrait Landscape Paper Size...
  • Page 711 ESC/P-K Emulation Fit to Cut Sheet Portrait Landscape Paper Size Characters Lines Characters Lines Postcard 11 x 17" 8.5 x 14" 8.5 x 13" 8.5 x 11" Note • The values are based on 10-cpi character pitch and 6-lpi line pitch. •...
  • Page 712: Pdf Direct Print

    This section describes the available settings with the PDF Direct Print feature. The settings configured here are valid when printing PDF files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing PDF files using ContentsBridge Utility, refer to the manual provided on the Media (Software/Product Manual).
  • Page 713 [0] (Default) : PDF Bridge : PS [PDF Bridge] processes PDF files using the PDF Direct Print feature provided by Fuji Xerox. [PS] processes PDF files using the PostScript feature provided by Adobe. Note • This item is displayed when the Adobe PostScript 3 Kit (optional) is installed.
  • Page 714: Docuworks Direct Print

    This section describes the available settings with the DocuWorks Direct Print feature. The settings configured here are valid when printing DocuWorks files without using "ContentsBridge" provided by Fuji Xerox. Note • For information on printing DocuWorks files using ContentsBridge Utility, refer to the manual provided on the Media (Software/Product Manual).
  • Page 715 DocuWorks Direct Print Item Setting Item Value Number Layout Sets the layout for printing. [0] (Default) : Auto % : 2-up : 4-up : 100% (size-by-size) The [Auto %] setting automatically calculates the largest magnification possible to fit to the output paper size. The [2-up] setting prints two pages onto one sheet of paper.
  • Page 716: Pcl Emulation

    16 Appendix PCL Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
  • Page 717: Fonts

    PCL Emulation Fonts Available fonts The following fonts can be used for PCL emulation:  Alphanumeric fonts CG Times Univers Bold Condensed    CG Times Italic  Univers Bold Condensed Italic  CG Times Bold  Antique Olive CG Times Bold Italic Antique Olive Italic ...
  • Page 718: Output Feature

    16 Appendix  Line Printer  ITC Avant Garde Book Oblique  Times Roman  ITC Avant Garde Demi Times Italic ITC Avant Garde Demi Oblique   Times Bold ITC Zapf Chancery Medium Italic   Times Bold Italic ITC Zapf Dingbats ...
  • Page 719 PCL Emulation Parameter Item No. Value Paper tray Sets the paper tray to be used for printing. [0] (Default) : Auto : Tray 1 : Tray 2 : Tray 3 : Tray 4 : Tray 5 : Tray 6 (HCF B1-S) or (HCF2 (2000 sheets) Important •...
  • Page 720 16 Appendix Parameter Item No. Value 2 Sided printing Sets the 2 sided printing. [0] (Default) : Off : On Default font : CG Times [43] : Symbol : CG Times Italic [44] : Wingdings : CG Times Bold [45] : Line Printer : CG Times Bold Italic [46]...
  • Page 721 PCL Emulation Parameter Item No. Value Symbol set [0] (Default) : Roman 8 [18] : Microsoft Publishing : ISO 8859-1 Latin 1 [19] : Math 8 [20] : PS Math : ISO 8859-2 Latin 2 : ISO 8859-9 Latin 5 [21] : Pi Font : ISO 8859-10 Latin 6...
  • Page 722 16 Appendix Parameter Item No. Value Binding Sets binding when printing 2 sided. You can select [LEF] or [SEF] for 2 sided printing. Select according to the edge to be bound. Unifies the leading direction of the image on the front and rear sides of the paper at the long edge of the paper for LEF and at the short edge of the paper for SEF.
  • Page 723: Hp-Gl/2 Emulation

    HP-GL/2 Emulation HP-GL/2 Emulation Emulation This section describes the printer language emulations available on the machine. Print data conforms to certain rules (grammars). These rules (grammars) are called printer languages. The machine supports two types of printer languages: a page description language, which is used to create images on a page-by-page basis, and an emulation, which is used to achieve the print results similar to those of other printers.
  • Page 724: Output Feature

    16 Appendix Font Caching To ensure hi-speed printing, outline fonts of up to a certain size are cached. Outline fonts are converted into bitmap data temporarily and then printed. To minimize this processing time, the processed bitmap data is saved in the memory. This process is called font caching. The saved bitmap data is deleted when you turn the machine off or reset it.
  • Page 725: Hp-Gl/2 Emulation Settings

    HP-GL/2 Emulation Paper Margin The paper size is set to A series paper by factory default. If the print data is larger than the active coordinates area, the machine prints the data on the next larger A series paper (for example, the next larger size of A4 is A3).
  • Page 726 16 Appendix Parameter Item No. Value Paper size Sets the default paper size. Only available when [Paper tray] is set to [Auto] or [Tray 5]. Only cut sheet can be set. : A3 [4] (Default) : A4 : A5 [14] : B4 [15] : B5...
  • Page 727 HP-GL/2 Emulation Parameter Item No. Value No. of prints Sets the number of copy to be printed. [1] - [250] (Default: 1) : 1 - 250 Output Sets the output tray for the printouts. destination [0] (Default) : Right Top Tray [80] : Right Middle Tray (optional) 2 sided printing...
  • Page 728 16 Appendix Parameter Item No. Value Print control Selects a graphics language. This setting affects to IW, OW, and UC of HP-GL/ (HP-GL mode) 2 commands. [0] (Default) : HP-GL : HP-GL/2 Note • To print HP-GL/2 command that does not include BP command, select [HP- GL/2].
  • Page 729 HP-GL/2 Emulation Parameter Item No. Value 159 (Scaling) Sets whether the original size is enlarged or reduced so that the document size fits the paper size. : OFF [1] (Default) : ON 160 (Scaling Selects the document size for auto scaling: A series paper (A0, A1, A2, A3, A4, mode) and A6) or the active coordinate area which is determined accordance with the setting selected in [Area Determination Mode].
  • Page 730 16 Appendix Parameter Item No. Value Folding/180 Specify the Z fold half sheet and whether to rotate landscape documents in degree rotation 180 degrees. [0] (Default): None : Z fold half sheet (Right bind/Top bind) : Z fold half sheet (Left bind/Bottom bind) : None (180 degrees rotation) : Z fold half sheet (Right bind/Top bind, 180 degrees rotation) : Z fold half sheet (Left bind/Bottom bind, 180 degrees rotation)
  • Page 731: Hard Clip Area

    HP-GL/2 Emulation Parameter Item No. Value 900-915 (Pen Set the process for when pens’ lines intersect for 16 pens (No. 00 to 15). No. intersects) 00 denotes Item No. 900. (No. 0-No.15) [0] (Default) : None : Intersect : Round : Cut [None] [Intersect]...
  • Page 732: Printable Area

    16 Appendix  Paper Defines a size same as the paper size as the hard clip area. However, the area that allows actual printing is within the printable area. The hard clip area can be set either with HP-GL emulation mode settings or by the specified hard clip command “&I”.
  • Page 733 HP-GL/2 Emulation Width Top-right X, Top-right Y Short-side Height Long-side Physical paper size Printable Area Bottom-left X, Bottom-left Y (0, 0) Paper Paper Length Coordinate Value (1/7200 inch) size (1/7200 inch) X Axis Y Axis Margin Printable Area Top-right Edge Margin Width Height...
  • Page 734: Auto Layout

    16 Appendix Auto Layout This section explains Auto Layout. What is Auto Layout? Auto Layout is a function that evaluates document size using the HP-GL data entered from a host system and enlarges or reduces the document size corresponding to the paper size so that data plotted is placed in the center of the paper.
  • Page 735 HP-GL/2 Emulation  The area specified by the last IW command in the data becomes the active coordinates area. If there are no IW commands in the data, the active coordinates area is determined by Adapted.  The coordinates encompassing all areas specified by IP commands in the data becomes the active coordinates area.
  • Page 736 16 Appendix If it is a Paper Size  Set the document size from the obtained active coordinates area and the origin point setting. The document size can be selected from six sizes of A series paper (A0, A1, A2, A3, A4, or A5).
  • Page 737 HP-GL/2 Emulation 2) Because there are no font size specification commands and all pen widths are 0.1 mm in the above example, add the height/2 of the default font size for A3 size paper (75 plotter units) to the active coordinates area obtained in step 1. The active coordinates area obtained in step 2 is -8474,-6013,8474,6013.
  • Page 738 16 Appendix How to Determine the Scaling Ratio When auto scaling is being used, although the scaling ratio is determined by document size and paper size, it differs according to the scale mode setting. Note • To activate scaling, set the scaling to ON on the [HP-GL/2 - Programming] screen. If it is set to OFF, it is plotted at the same scale (100%).
  • Page 739 HP-GL/2 Emulation  Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: ON Print Area Document Size Paper Size  Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Paper Size, Scaling: OFF Print Area Document Size Paper Size ...
  • Page 740 16 Appendix  Document: Auto, Coordinate Origin: 0 Degrees, Scaling Mode: Active Coordinate Area, Scaling: OFF Print Area Active Coordinate Area determined by Paper Size entered data...
  • Page 741: Notes And Restrictions

    Notes and Restrictions Notes and Restrictions This section describes the notes and restrictions to observe when using the machine. Notes and Restrictions on the Use of the Machine  Notes on Switching Off the Main Power and Power Power off processing is performed internally on the machine for a while after the power is switched off.
  • Page 742 16 Appendix  Restrictions on Method of Recipient Specification  The [New Recipients] and [Redial List] buttons may not be displayed when you specify a recipient for fax/Internet fax/e-mail transmission if the method of recipient specification is restricted in the System Administration mode. In this case, you cannot use the numeric keypad either.
  • Page 743 Notes and Restrictions Installing the IC Card Reader to the machine enhances the authentication function of the machine. Also, you can restrict the usage of the machine and improve the security management feature and availability of documents. The following EP accessories can be simultaneously installed on the machine with the IC Card Reader.
  • Page 744 16 Appendix After registering a program, you may not be able to retrieve the stored program correctly  if you execute the following operations: - If a Watermark is registered on the program, and you change the default value of the Watermark after registering the program - If a passcode of a folder that is subject to operation by a stored program is changed after the program is registered...
  • Page 745 Notes and Restrictions use a scanner is not selected). However, the confirmation message appears on the touch screen and the <Error> indicator lights up when the document feeder is activated (exits the Power Saver mode) while the top cover is open. ...
  • Page 746: Notes And Restrictions On The Use Of The Copy Feature

    16 Appendix Notes and Restrictions on the Use of the Copy Feature  Copy Feature The machine does not offer the Improves Fit feature.  Meter Count for Dual Color and Single Color Copies Dual color and single color copies are counted as color copies. ...
  • Page 747 Notes and Restrictions  ContentsBridge With ContentsBridge, you can print PDF, TIFF, JPEG, and XPS data by drag and drop. To print DocuWorks documents, however, DocuWorks Viewer Light (free distribution) or DocuWorks 6.0 or later (sold separately) is required. PDF and TIFF print data will be transferred to the machine directly, whereas DocuWorks document data will be first processed by the client computer, and then transferred to the machine and printed.
  • Page 748 - This feature supports the features of PDF 1.6 created by Adobe Acrobat 7 or later. However, it does not support the features of PDF 1.7 (Adobe Acrobat 8 and 9). - PDF Bridge, which is provided by Fuji Xerox, of the machine supports the features of PDF 1.6 such as transparent object.
  • Page 749: Notes And Restrictions On The Use Of The Scan Features

    Temporary file name consists of the following: If the user name exceeds 39 characters, it may exceed 107 characters. - Windows 7 <system drive>\Users\<user name>\Documents\Fuji Xerox\Network Scan3 You can change the directory of the temporary file by: [File] > [Details] > [Other settings] > [Temporary Save in].
  • Page 750 16 Appendix  Secure Polling from Other Faxes When the machine is instructed secure polling from other faxes, a scan document cannot be transmitted.  Using TIFF Files The TIFF files created by Stored File Manager 3 are compressed into the MMR, MH, JBIG, or JPEG format.
  • Page 751 Notes and Restrictions When a USB memory device is inserted into the USB memory slot during the Power Saver  mode, the touch screen does not light up. After exiting the Power Saver mode by pressing the <Power Saver> button, insert the USB memory device again or select the feature to be used on the Services Home screen.
  • Page 752 16 Appendix - Color Scanning: Auto Detect, Color, Grayscale, Black & White (Black & White only for some models) - Original Type: Photo & Text, Text (for faxes, all types) - Color Space: sRGB - Resolution: 200dpi, 300dpi (for faxes, all resolutions) - Reduce/Enlarge: 100% (for faxes, all ratios) ...
  • Page 753 Notes and Restrictions The Address Book that can be used for the E-mail service in Job Flows is the Address Book  stored in the machine.  Restrictions on Internet Explorer  When you access a URL that is sent by e-mail using Internet Explorer, a File Download pop-up window is displayed.
  • Page 754 16 Appendix impersonation by third parties. In addition, the proper connection may not be available in a firewall environment. In such a case, select [Passive Mode].  Store to WSD Note • WSD stands for Web services on Devices. When the WSD scan port is not activated, [Store to WSD] button is not displayed in the ...
  • Page 755: Notes And Restrictions On The Use Of The Fax Feature

    Notes and Restrictions ® BMLinkS is not supported.   It is recommended that you save a copy file in PDF format or XDW format to check if images are converted correctly. Notes and Restrictions on the Use of the Fax Feature ...
  • Page 756: Notes And Restrictions On The Use Of The E-Mail/Internet Fax Feature

    16 Appendix You cannot use address numbers to specify recipients for Broadcast Send, group dial  numbers, the Address Book, and wildcards.  Printer Lockout If the power is switched off when both [Set Lockout Duration] and [Allow User to Lock Out] are selected in [Printer Lockout], the manually configured [Lock Out Printer] setting is cleared.
  • Page 757 Direct and E-mail services can also be used simultaneously.  The following recipient machines (models with the Fax feature) can establish a peer-to- peer communication with the machine for the Internet Fax Direct feature: - ApeosPort-V C7785/C6685/C5585 - DocuCentre-V C7785/C6685/C5585 - ApeosPort-V C7775/C6675/C5575/C4475/C3375/C3373/C2275 - DocuCentre-V C7775/C6675/C5575/C4475/C3375/C3373/C2275...
  • Page 758 16 Appendix - ApeosPort-III 7000/6000/5000 - DocuCentre-III 7000/6000/5000 - ApeosPort-III C4400 - DocuCentre-III C4400 - ApeosPort-III C3300/C2200 - DocuCentre-III C3300/C2200 - DocuCentre-III 4000/3000 - ApeosPort-II 7000/6000/5000 - DocuCentre-II 7000/6000/5000 - ApeosPort-II C7500/C6500/C5400 - DocuCentre-II C7500/C6500/C5400 - DocuCentre-II 4000/3000 - Papered-II 4000/3000 - DocuCentre-II C4300/C3300/C2200 - ApeosPort-II C4300/C3300/C2200 - ApeosPort C7550 I/C6550 I/C5540 I...
  • Page 759 Notes and Restrictions document will be sent by e-mail, and to regular fax addresses, the document will be sent by fax. - When the transmission conditions are different for each address, set all addresses to the following settings: Transmission mode: G3 Auto Internet fax profile : TIFF-S Read/delivery receipt: None ...
  • Page 760 16 Appendix  Restrictions on the E-mail Server Depending on the system environment (such as the restrictions on your e-mail server), large e-mail may not be delivered successfully. When sending a large e-mail by splitting it, check the capacity of your system environment and of the recipient’s environment. If the data size is still too large to send, reduce their size by lowering the image resolution or transmission resolution.
  • Page 761: Notes And Restrictions For Ip Fax (Sip)

    Notes and Restrictions Example 2: When you select [Off] for Document 1 (4 pages) and [2 Pages] for Document 2 (2 pages), both Documents 1 and 2 are set to [2 Pages] and the number of printed pages is calculated as follows: ...
  • Page 762  VoIP gateways do not work in an IPv6 environment.  If settings other than specified by Fuji Xerox are configured for a dial peer or a voice port on a VoIP gateway, the VoIP gateway does not work. ...
  • Page 763: Notes And Restrictions When Connecting With Internet Service Provider

    Notes and Restrictions The machine can always use the ECM mode, however, you cannot use the mode depending on the VoIP gateway settings. Consult your network administrator whether the ECM mode is available.  NAT/NAPT  Communication protocols that transmit UPnP, TURN, STUN, ICE, and UDP hole punching in SIP communications are not supported.
  • Page 764 16 Appendix Authentication for transmission  SMTP authentication : AUTH GSSAPI (only for Kerberos), AUTH NTLMv2, AUTH NTLMv1, AUTH PLAIN, AUTH LOGIN, and AUTH CRAM-MD5 POP before SMTP : Plain and APOP Waiting time for POP authentication : cannot be changed Encryption communication (SSL) : supported ...
  • Page 765: Notes And Restrictions On The Interrupt Mode

    Notes and Restrictions  Settings from CentreWare Internet Services For more information on settings to be configured on CentreWare Internet Services, click [Help] at the upper right corner of the CentreWare Internet Services screen to see help. Important • To display the online help for CentreWare Internet Services, users need to have the environment to connect to the internet.
  • Page 766 16 Appendix Jobs can/cannot be executed during interruption are as follows: Job Instruction from Execution the Control Panel Copy Required Print Printing of a document instructed from a Required* client computer Required Printing of a document instructed from the <Job Status> button > [Secure Print Jobs & More] Fax transmission, Broadcast Send Required...
  • Page 767: Notes And Restrictions On Folders

    Notes and Restrictions The job can be executed during the Interrupt mode. The job cannot be executed during the Interrupt mode. Δ The job can be accepted from a client or another machine, but the job cannot be executed during the Interrupt mode.
  • Page 768: Notes And Restrictions When Operating From Computers

    16 Appendix Notes and Restrictions when Operating from Computers  Supported OS There are notes and restrictions on Microsoft Windows Server 2003 x64 Editions, Microsoft Windows Vista x64 Edition, Microsoft Windows Server 2008 x64 Editions, Microsoft Windows 7 x64 Edition, and Microsoft Windows Server 2008 R2 x64 Editions, Microsoft Windows 8 x64 Edition, Microsoft Windows 8.1 x64 Edition, and Microsoft Windows Server 2012 x64 Editions, and Microsoft Windows Server 2012 R2 x64 Edition Drivers.
  • Page 769: Notes And Restrictions On Job Flows

    Notes and Restrictions CSRF is a type of attack that forces an user to execute unwanted action on a web site in which the user is currently authenticated, via the malicious web site. [CSRF Protection] feature prevents unwanted actions from being executed on CentreWare Internet Services and changing the machine settings in case the user unknowingly accesses a malicious website.
  • Page 770: Notes And Restrictions On The Security Features

    16 Appendix - Printing is available even when [Auto Print] is set to [On] under [Machine Clock / Timers]. - "Web Applications - Print" is displayed on the [Job Status] screen. - The <Online> indicator is unlit while the print data is being spooled to the hard disk. Note •...
  • Page 771: Notes And Restrictions For Using Smb

    Notes and Restrictions When you change Login Type to or from [Login to Remote Accounts], user information,  private folders, and job flow Sheets registered on the machine will be deleted.  ApeosWare Authentication Management and ApeosWare Authentication Agent do not support the feature to automatically obtain the certificate of the authenticated users from a remote server.
  • Page 772 16 Appendix The setting of subnet mask and gateway addresses may be required depending on the  network environment. Consult your network administrator and configure the required settings.  When the port status is set to [Enabled], it may automatically switch to [Disabled] if the machine has insufficient memory.
  • Page 773: Notes And Restriction For Using Secondary Ethernet (Optional)

    Ethernet 1 and Ethernet 2. When you use the software which is not supplied by Fuji Xerox to check the machine usage status, please do not set IP address to avoid the duplication of machine information. Instead of IP address, set the machine-specific information such as UUID depending on the software you use.
  • Page 774: Notes And Restrictions For Ipv6 Connection

    16 Appendix If you change a printer name or a host name, because of the limitation on the number or  type of characters used, a name differing from the designated name may be assigned. We recommend that you not change printer names or host names. Notes and Restrictions for IPv6 Connection This section describes notes and restrictions to observe when using IPv6 connection.
  • Page 775: Notes And Restrictions For Print E-Mail

    Notes and Restrictions WINS does not support IPv6 communication.   When a self-signed certificate is used for SSL communication, observe the following restrictions when specifying the printer URL: - When specifying the machine by using the domain name (for IPv4 or IPv6): Set the host name and domain name for the machine before creating a self-signed certificate.
  • Page 776: Passcode Setting For Extended Function

    16 Appendix Passcode Setting for Extended Function A passcode is required to use the extended function on the machine. Available Extended Function and Passcode Extended Function Passcode Extensible Customization Function CLRWDFGSSSAV@ Important • It takes a few minutes longer to warm-up the machine after you set the passcode to enable the extended function.
  • Page 777 Passcode Setting for Extended Function Enter the passcode for the extended function with the keyboard. Select [Reboot]. After rebooting the machine, start CentreWare Internet Services. Note • For information on how to start CentreWare Internet Services, refer to "Starting CentreWare Internet Services"...
  • Page 778: Using The Telephone

    16 Appendix Using the Telephone This section describes how to use an external telephone connected to the machine with the Fax feature. Placing a Call The following describes how to place a call using the external telephone. To place a call, the following two methods can be used: ...
  • Page 779 Using the Telephone Select the [More Options] tab, and then select [On-hook (Manual Send/Receive)]. Specify the call destination.  The call destination can be specified using the numeric keypad, address numbers, or one- touch buttons. The Address Book cannot be used. ...
  • Page 780: Activity Report

    16 Appendix Activity Report You can print activity reports to check whether a transmission is successfully completed or not. In the report, a remote terminal name and a result or a status of each operation are recorded by outgoing and incoming transmission. Note •...
  • Page 781 Activity Report Item Description Pages "-" is shown when the number of pages is 0.  Transmitting The number printed on the left side of the slash "/" indicates the number of pages that were successfully transmitted. The number printed on the right side of the slash "/" indicates the number of total pages.
  • Page 782 16 Appendix Item Description Status The result of the operation is indicated. Completed : The operation ended normally. Busy : The recipient is busy or did not answer. Auto Send : The document is being re-sent and the set re- send times has not been exceeded.
  • Page 783: Ep System

    EP System Electronic Partnership (EP) is a system to automatically control or maintain the machine by connecting the machine and the EP center of Fuji Xerox. You can use the EP system via the Internet. The following describes how to use the EP system on the machine.
  • Page 784: Glossary

    16 Appendix Glossary Term Description Border Limit One more sheet is used when the length of the transmitted (Page split threshold value) document exceeds the length of paper installed on the receiving terminal. A margin at the bottom of a received document can be eliminated so that the data can be printed on one page.
  • Page 785 Glossary Term Description Header A record of the sender. It is printed on the top edge of a received document. Image Color Matching. A color management software used with Windows 2000 and Windows Server 2003. It corrects device-dependent color differences to match the colors printed on your output with the colors displayed on your screen.
  • Page 786 16 Appendix...
  • Page 787: Index

    Index ....173 Numerics Apply Layout Template to Copy/Print Jobs ..............149 Audio Tones ........246 ..............304 1st Tab - Features Allocation Auditron Mode ..........251 ......... 116 2 Pages Up On Receipt Auditron Report (Copy Jobs) ......162 ...........
  • Page 788 ........254 ..............195 Block Unknown Fax Numbers Copy Output ........... 652 ..............110 booklet finishing Copy Reports ..........72 ............. 190 booklet staple cartridge Copy Service Settings ..............251 ........190 Border Limit Copy Tab - Features Allocation ........249 ..........
  • Page 789 ........... 280 ..............340 Delete Files After Retrieval E-mail Printing ..............281 ......263 Delete Folder E-mail Sending When Search Failed ..............231 ..............240 Delete Form E-mail Subject ..........173 ......261 Delete Layout Template E-mail/Internet Fax Service Settings ..........
  • Page 790 ..........265 ............111 Files Retrieved By Client HP-GL/2 Palette List .............. 197 ............111 Fine-tune 100% HP-GL/2 Settings List ............ 640 ................... 322 first copy output time HTTP ..............279 ..........211 folder creation HTTP Proxy Server Name ................114 .................
  • Page 791 ..............210 ..................334 IPv6 IP Filter ................334 LPD port ............... 235 LPD Print Queue ............150 Job Complete Tone ..........340 Job Completion Notice ............115 ............ 146 Job Counter Report Machine Clock/Timers .......... 117 ........... 108 Job Flow Error Report machine configuration ............
  • Page 792 ..............52 paper guides ................ 589 paper jams ................. 292 ......... 595 Name Paper Jams in Tray 6 (HCF B1-S) ..........304 ............ 649 Network Accounting paper size ..........348 ............179 Network Scanning Paper Size Settings ............. 741 ........651 notes and restrictions paper size/paper weight ...........
  • Page 793 ............... 203 ..........258 Port Status - SIP Profile for Broadcast Job ............203 ..............642 Port Status - SNMP protocol ............205 ..........229 Port Status - SOAP Protocol to Receive E-mail ........204 ..............211 Port Status - UPnP Discovery Proxy Server .............
  • Page 794 ........233 ............... 380 Resume Job After Print Error Send E-Mail ........... 119 ..............107 Retrieve Programming Serial Number ............... 151 ...... 272 Ringing Volume Server Certificate Verification Settings ............250 ................383 Rotate 90 degrees Server Fax ..........293 Server Name/IP address ............
  • Page 795 ............305 ............647 Store User Details transmission time ..............110 .......... 158 Stored File List Tray 5 - Paper Size Defaults ............269 ........... 448 Stored File Settings trouble during copying ........... 269 ........... 452 Stored Job Expiration Date trouble during printing ...........
  • Page 796 ........277 ............. 331 Web Applications - Use TLS1.0 Windows Server 2003 ............. 331 Web Applications - When SSL Certificate Verification Windows Server 2008 ..................277 ..............331 Fails Windows Vista ........272 Web Applications Service Setup ..........277 Web Applications Version ............
  • Page 797 ApeosPort-V C7785/C6685/C5585 DocuCentre-V C7785/C6685/C5585 Administrator Guide ME7540E2-1 (Edition 1) June 2015 Fuji Xerox Co., Ltd. Copyright © 2015 by Fuji Xerox Co., Ltd.

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