Troubleshooting: Postage Refills - Pitney Bowes Connect+ 1000 Operator's Manual

Possible Cause
Envelope is skewing on the feed
deck.

Troubleshooting: Postage Refills

Description: Postage refill cannot be completed.
Possible Cause
Account balance too low.
l
You do not have enough
money available for the
selected refill amount.
The requested refill amount
l
is greater than the amount
your meter can hold.
The requested refill amount
l
is greater than the maximum
refill allowed.
The requested refill amount
l
is too low.
Refill amount is not in $1.00
l
increments.
The connection to IntelliLink®
has been dropped.
SV62250 Rev. G
Connect+® Series Operator Guide
Solution
Ensure the thickness adjustment
knob is adjusted to correspond to
the envelope thickness.
Move the side guide close to, but
not touching, the envelope.
Solution
If you are adding postage man-
l
ually, you need to change the refill
amount you have selected.
Try adding postage again.
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