Pitney Bowes E589 Series Operating Manual
Pitney Bowes E589 Series Operating Manual

Pitney Bowes E589 Series Operating Manual

Pitney bowes inc. postal equipment user manual

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Mailing Machines
E589
Series
Mailing Machine
Operating Guide
SV60975 Rev A 10/02

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Summary of Contents for Pitney Bowes E589 Series

  • Page 1 Mailing Machines E589 Series Mailing Machine Operating Guide SV60975 Rev A 10/02...
  • Page 2 - earth, blue - neutral, brown - live. WARNING - THIS APPLIANCE MUST BE GROUNDED. The socket outlets should be near to the equipment and should be readily accessible. SV60975 Rev A 10/02 ©2002 Pitney Bowes All rights reserved. Printed in U.S.A.
  • Page 3: Table Of Contents

    Contents Safety Precautions ... v 1 Introduction About Your Mailing Machine ... 1 Features ... 2 Control Panel ... 4 Symbols... 4 2 Before you Run Envelopes or Print Tapes ... 3 To Print and Seal Envelopes ... 7 4 To Print a Tape ... 9 5 Adjustments and Supplies Locking the Mailing Machine ...
  • Page 4 Contents 6 Troubleshooting Envelope/tape does not feed ... 19 Multiple feeding ... 19 Envelope does not seal ... 20 Insufficient or partial sealing ... 20 Envelope does not eject ... 20 Envelopes do not stay in catcher tray ... 20 Tape does not feed ...
  • Page 5: Safety Precautions

    • Do not remove covers. This machine cabinet serves to enclose hazardous parts. If the machine has been dropped or the cabinet has been damaged in any way, notify your Pitney Bowes Cus- tomer Service Representative. • Read all instructions before attempting to operate this equipment.
  • Page 7: Introduction

    However, the general purpose and functionality of postage meters are similar. For specific information on your postage meter, see the operating guide provided with the meter or call your local Pitney Bowes office or dealer. SV60975 Rev A Introduction ®...
  • Page 8: Features

    Introduction Strip Tape Holder Features Strip Tape Dispenser Rear Wall Feeder Feature Function Feeder For feeding envelopes. Side Guide Adjusts for envelope width to guide envelope along feed deck. Lays flat for large envelopes or flats. Pushes in for narrow envelopes. Rear Wall Guides envelopes through the unit.
  • Page 9 Top Tension Ink Cartridge Knob Front Tension Sealer Knob Brush Ejector Roller Adjustment Knobs Feature Top Tension Knob & Allow finer adjustments to improve feeding of thinner or folded material. Front Tension Knob Sealer Brush Moistens envelope flaps with E-Z Seal® solu- tion.
  • Page 10: Control Panel

    Introduction Control Panel Your mailing machine has the control panel shown below. The Power green light will light up when the machine is on. Check Check Mailpiece Meter Clear Tape Print Only Symbols Operate/Remove Lever Symbols The operate/remove lever symbols, located on the right side of the machine, show whether the lever for the meter is in the remove, lock, or operate position.
  • Page 11: Before You Run Envelopes Or Print Tapes

    Before You Run Envelopes or Print Tapes 2 Before You Run Envelopes or Print Tapes 1. a. Connect the spider power cord as shown below. b. Read the safety information on page v before connecting the mailing machine. Make sure the wall outlet is near the machine and is easily accessible.
  • Page 12 Before You Run Envelopes or Print Tapes • Holding the meter by the carrying handle, lower into place on the locating pins. • Move the operate/remove lever back to the operate position • Set the date on the meter. See pages 11-12 for information on locking and removing the meter.
  • Page 13: To Print And Seal Envelopes

    3 To Print and Seal Envelopes 1. Check that the fluid bottle has sufficient E-Z Seal 2. Adjust the catcher tray to catch the envelopes as they exit. 3. Select the desired postage by pressing the key. If the triple bars do not appear on your meter screen, you have entered more than $1.00 or another dollar limit set by you or your Customer Service Representative.
  • Page 14 Check Check Mailpiece Meter Clear Tape Print Print Seal Power Only + Seal Only To print postage and seal the envelope Check Check Mailpiece Meter Clear Tape Print Print Seal Power Only + Seal Only To print postage only Check Check Mailpiece Meter...
  • Page 15: To Print A Tape

    4 To Print a Tape Use strip tape on envelopes thicker than 3/8 inch (9 mm) and on pack- ages. If your mailing machine is connected to a scale with an electronic interface, you may be able to select the postage and print a tape directly from the scale, depending on the model of your scale.
  • Page 17: Adjustments And Supplies

    5 Adjustments and Supplies Locking the Mailing Machine to Prevent Use Locking prevents unauthorized use of the machine. When you lock the machine to prevent use, the meter cannot be removed and the mailing machine does not operate. To lock the mailing machine: 1.
  • Page 18: Removing The Postage Meter

    Supplies and Adjustments 2. Move the operate/remove lever to the rear position 3. Turn the key clockwise to the horizontal locked position. Remove the key. Removing the Postage Meter To remove the meter: 1. Turn the key upright to the unlocked position. 2.
  • Page 19: Refilling The Tape Dispenser

    Refilling the Tape Dispenser To refill the tape dispenser: 1. Insert tapes into the slot paper side up. Do not insert more than 50 tapes at one time. 2. Push the tapes until they cannot move farther into the slot. Store extra tapes in the tape holder at the rear of the machine.
  • Page 20: Filling The Fluid Bottle

    Supplies and Adjustments Filling the Fluid Bottle When the fluid bottle is empty, it will pop up from the well, displaying a red stripe. You must refill the fluid bottle or envelopes will not seal. To refill the fluid bottle: 1.
  • Page 21: Replacing The Ink Cartridge

    Replacing the Ink Cartridge When the print becomes light, replace the ink cartridge, as follows: 1. Remove the postage meter. (See instructions on page 12.) 2. Remove the old ink cartridge. Push to the left until the cartridge pops up. Use the finger grips on the sides of the cartridge to pull the cartridge up and out.
  • Page 22: Adjusting The Ejector Rollers

    Supplies and Adjustments Adjusting the Ejector Rollers If envelopes are not being ejected properly into the catcher tray, adjust the ejector rollers. 1. Loosen the knobs on the right side of the postage meter. 2. Adjust the knobs down until the steel rollers under the postage meter just touch the rubber rollers.
  • Page 23: Adjusting The Feeder

    Adjusting the Feeder For best feeding results with most media (including tri-fold material), raise the top tension knob and turn the front tension knob to the plus (+) sign. For postcards, position the front adjustment knob to minus (-) and the top tension knob down.
  • Page 24: Ordering Supplies

    1-800-243-7824. Please specify order numbers when calling. Supply Order Number Ink Cartridge Strip Tape ® E-Z Seal Solution (1/2 gallon) In other countries, contact your local Pitney Bowes office or dealer. Supplies and Adjustments 625-2 625-0 601-0 SV60975 Rev A...
  • Page 25: Troubleshooting

    6 Troubleshooting Envelope/Tape Does Not Feed Indicator Light Cause Power light off. No power to machine. Power cord not connected. Power light flashing A fault has with Check meter or occurred. Check Mailpiece light Power light flashing with no other indicator light on.
  • Page 26: Envelope Does Not Seal

    Troubleshooting Envelope Does Not Seal Indicator Light Cause Print + Seal or Seal Fluid bottle is out of Only E-Z Seal Indicator Light Cause Print Only User did not press Seal Only or Print + Seal before feeding envelope. Machine reset to Print Only after not being used for more than 30 seconds.
  • Page 27: Tape Does Not Feed

    Tape Does Not Feed Indicator Light Cause None Out of tape. Check mailpiece Tape pack not fully Power light blinks. inserted. More than 50 tapes in slot. Tape is jammed. Postage Imprint Too Light Indicator Light Cause None Ink cartridge needs replacing.
  • Page 28: No Postage Imprint On Envelope

    Troubleshooting No Postage Imprint On Envelope Indicator Light Cause Check mailpiece Envelope was not placed against rear wall when fed. Postage exceeds the Check meter meter high value lock level. Not enough postage credit left in meter. Operate/Remove Lever not in Operate position.
  • Page 29: Envelope Jams In Machine

    Envelope Jams In Machine Indicator Light Cause Check Mailpiece Envelope already sealed when fed through on Seal Only or Print + Seal. Envelope was thicker than 3/8" (6mm) or fed improperly. None Ejector rollers adjusted too high. None Feeder sideguide adjustment off.
  • Page 30: Top Of Envelope Creased

    Troubleshooting Top Of Envelope Creased Indicator Light Cause None Side guide not set properly. Solution See step #4, 5 & 6, page 7. SV60975 Rev A...
  • Page 31: Specifications

    7 Specifications Dimensions (excluding meter) Length: 34.5 inches (851 mm) without catcher tray 45.5 inches (1156 mm) with catcher tray Depth: 15 inches (381 mm) (includes 4 inches for rear cable space) Height: 7 inches (178 mm) Weight: 38.1 pounds (17.3 kg) Electrical 120V, 60Hz Power Consumption...
  • Page 32 Specifications Environmental Operator Idle 58 dB(A) Metering 78 dB(A) Seal only 76 dB(A) Compliance FCC Part 15 subpart B Class A UL 1950 CSA 950 SV60975 Rev A...

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