Electronic Return Receipt (Err) - Pitney Bowes Connect+ 1000 Operator's Manual

Chapter 3
NOTE: The system will only display the location of where to place the tracking number
label if you have enabled that prompt in your System Settings. For more information,
refer to Enabling Tracking Services Prompts.
9. Put the label on the envelope as prompted by the system, then select Next and then OK.
10. Select the Tape key to print a tape. To print postage on a piece of mail, select the Start
button.
11. If the job you are running is set up to process a single tape or mail piece, the system will
ask you if you want to track another mail piece. It also provides you with the option of auto-
matically printing a receipt after every mail piece.
12. Once the job is complete, you are prompted to upload your records.
NOTE: It is recommended that you upload all your records after every job.

Electronic Return Receipt (ERR)

You can eliminate the traditional "Green Card" and save money as well by using the Elec-
tronic Return Receipt (ERR) option available on your system. This option is available when
using the Electronic Certified Service.
When you select this option, all return receipt information required by the USPS for a par-
ticular mail piece is sent electronically to our Data Center.
Instead of receiving the green receipt postcard, you track your certified ERR mail piece at the
Pitney Bowes or USPS web site.
In addition, if you subscribe to the service, you can enter a customer reference that links the
package ID (barcode number) to the recipient. This information field allows you to identify the
recipient in any way you choose: for example, by name, invoice number, unique customer
ID, etc. The customer reference can be up to 14 alphanumeric characters long. An Electronic
Return Receipt provides the same proof of mailing and receipt as the traditional Certified
Mail Return Receipt, otherwise known as the Green Card, less the hard copy signature. The
delivery tracking system stores the transaction and signature electronically should you ever
need it.
Refer to How to Use Electronic Return Receipt Service for detailed information on using
ERR.
91
SV62250 Rev. G