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Digital Mailing system
Connect+ Series
Pitney Bowes Connect+ Series Manuals
Manuals and User Guides for Pitney Bowes Connect+ Series. We have
2
Pitney Bowes Connect+ Series manuals available for free PDF download: Operator's Manual
Pitney Bowes Connect+ Series Operator's Manual (367 pages)
Brand:
Pitney Bowes
| Category:
Digital Mailing system
| Size: 17.45 MB
Table of Contents
Table of Contents
4
1 Safety
7
Safety Information
8
2 Getting Started
14
What Does this Machine Do
14
USPS Requirements
16
Postal Security Device
17
Logging in and out of the System
18
The Home Screen
19
Parts of the Mailing and Shipping System
20
Manual Adjustments
31
How to Properly Shut down Your System
32
System Specifications
33
3 Using Jobs
38
All about Jobs
38
Opening a Job
40
Previewing Jobs
41
Creating a New Job
42
Editing a Job
44
Deleting a Job
45
Job Options
46
Renaming a Job
47
Reloading a Job
48
Job Types
49
Printing a Date Correction
51
Printing a Postage Correction
51
Printing the Received Date and Time
52
Printing a Permit
53
Sealing Envelopes Without Printing Postage
54
Saving Changes to a Job
56
Closing All Jobs
57
4 Running Mail
59
Preparing and Correctly Feeding the Mail Pieces
60
Reviewing the Mail Piece Specifications
61
Determining the Correct Postage Method
63
Shape Based Rating
64
Running Mail - Quick Start
65
Run Mail Options
67
Changing or Selecting the Weighing Method
68
Changing the Sealing Method
70
Step-By-Step Running Mail
73
Running a Manual Weight Entry Job
75
Running an Attached Scale Job
76
Running a WEIGH-ON-THE-WAY® (W-O-W®) Job
77
Running a WEIGH-ON-THE-WAY® (W-O-W®) - First Piece Only Job
78
Running Mail with Different Shapes and Weights
79
Running a Differential Weighing Mail Job
80
Key in Postage
83
Running Mail Using a Barcode Scanner
84
How to Use the Combined ZIP Code and Customer Reference Number Barcode Label
85
Running Mail with the Residual Rate Surcharge
87
Running Mail with the DI900™/DI950™ Inserting System Interface
89
Inserting System Interface
89
Running Mail with Sendsuite Xpress™ or Ascent
90
Checking or Changing the Postage Amount on the Run Mail Screen
91
Changing the Envelope or Tape Quantity
92
Changing the Date
93
Changing the Machine Speed
94
Printing a Sample Mail Piece
95
Counting Mail
96
Adding Graphics, Return Addresses, Messages, and Inscriptions to Your Mail
97
Return Address
98
Changing or Adding an Inscription
104
Changing or Adding a Text Message or Return Address
105
Changing Envelope Size
109
Changing the Envelope Print Area
110
Changing the Color Print Quality
111
What Are Tracking Services
112
Delivery Confirmation
113
Signature Confirmation
113
Certified Mail
113
Selecting a Tracking Service
114
Creating a Combined Barcode Label Job
117
Running Mail with a Combined Barcode Label Job
119
Using Presortxtra Services
121
Setting up Presortxtra Service Jobs
122
Adding the Drop Ship Authorization Meter Text
123
Running a Presortxtra Job
124
Saving the Presortxtra Job
125
5 Sendpro Shipping
127
Getting Started
128
Address Book
132
Settings
135
Shipping/Carriers
139
Transactions
153
Troubleshooting
157
6 Ship a Package
159
What Is Ship a Package
160
Logging into Ship a Package
161
Setting up a Payment Method
162
Setting up and Using Cost Accounts
165
Setting up a Funds Account
168
Adding Postage to Your Ship a Package Account
169
Setting the Auto Postage Refill Amount
170
Using the Address Book
171
Creating and Printing a Shipping Label - Overview
177
Transactions
190
Request a Refund
196
7 Receive a Package
199
Getting Started
199
Receive
204
Edit
206
Packages
207
Settings
208
Troubleshooting
210
8 Accounting
221
All about Accounting
222
Acceptable Special Characters for Account Names
224
Creating, Editing or Deleting an Account
227
Creating a Sub Account or Sub Sub Account
229
Changing the Account Status to Inactive
230
Editing an Account
231
Deleting an Account
233
Turning Account Passwords on and off
234
Accounting Options When Running Mail
235
Changing Account Search Criteria
236
Choosing the Columns that Appear When Viewing Accounts
236
Searching for an Account
237
Viewing Unlocked Accounts Only
238
Clearing an Account While Running Mail
239
Ending a Batch
239
All about Transactions
240
Viewing Transactions
241
Editing Transactions
242
Filtering the Transaction List
243
All about Surcharges
248
Selecting a Surcharge While Running Mail
249
All about Job Ids
252
Selecting Job Ids While Running Mail
253
All about Accounting Reports
254
Printing Accounting Reports
255
Exporting Accounting Reports
256
Viewing Accounting Reports
257
Viewing and Printing the Daily Snapshot Report
258
Setting up the Default Reporting Period for Accounting Reports
259
Setting Account Report Preferences
260
Saving a Copy of an Accounting Report
261
Deleting Accounting Reports
261
9 Reports
263
All about Reports
263
Printing a Report
264
All about Funds and Refill Reports
265
Confirmation Services Receipt
267
10 Refilling Your Meter
269
All about Postage
269
Pitney Bowes Postage Account
270
Your Postage Meter
271
Refilling Your Meter
272
Checking Your Balance at Pitney Bowes
273
Postage Remaining
274
Postage Refill Settings
275
Viewing the Refill History
276
Viewing the Meter Information
277
Finding Your Postage Account Number
278
Uploading Postal Information
279
Withdrawing the Meter
280
11 Rates and Updates
282
Checking for Rates and Updates Automatically
282
Using the Rates and Updates Scheduler
283
Checking for Rates and Software Updates
284
Viewing the Update History
285
12 System Setup
287
Personal Settings
287
Calibrating the Touchscreen
288
Application Settings
289
Internet and Network Settings
291
System Settings
294
Postal Information Upload Warning
295
Setting the System Clock
296
Setting System Timeouts
301
User Roles and Access Rights
303
Hardware Settings
310
Zeroing the Scale
311
Resetting the Localization Value
311
Setting the Waiting for Envelope Timeout
313
13 Maintenance
315
Installing a New Tape Roll
315
Refilling the Envelope Sealant Bottle
318
Refilling the Tape Sealant Bottle
319
Moistener Maintenance
320
Adjusting the Wetness of the Sealer
323
Cleaning or Replacing the Moistener Wick
324
Printer Maintenance
326
Cleaning the Print Heads
327
Low Ink Warning
328
Out of Ink Warning
329
Replacing the Ink Cartridges
330
Replacing the Print Heads
333
Aligning the Print Heads
337
Replacing the Ink Pad in the Waste Ink Tray
341
14 - Troubleshooting
347
How to Resolve Envelope Feeding Issues
348
How to Resolve Envelope Sealing Issues
355
How to Resolve Tape Feeding Issues
357
How to Resolve Printing Issues
360
How to Resolve Postage Refill Issues
361
How to Resolve Touchscreen Response Issues
362
Contacting Pitney Bowes
363
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Pitney Bowes Connect+ Series Operator's Manual (349 pages)
Brand:
Pitney Bowes
| Category:
Postal Equipment
| Size: 16.25 MB
Table of Contents
Table of Contents
4
1 Safety
8
Safety Information
9
2 Getting Started
15
What Does this Machine Do
15
Postal Security Device
17
Logging in and out of the System
18
The Home Screen
19
Parts of the Mailing and Shipping System
20
Manual Adjustments
33
How to Properly Shut down Your System
34
System Specifications
35
3 Using Jobs
41
All about Jobs
41
Opening a Job
43
Previewing Jobs
44
Creating a New Job
45
Editing a Job
47
Deleting a Job
48
Job Options
49
Job Types
52
Saving Changes to a Job
59
Closing All Jobs
60
4 Running Mail
62
Determining the Correct Postage Method
63
Preparing and Correctly Feeding the Mail Pieces
65
Reviewing the Mail Piece Specifications
66
Running Mail - Quick Start
69
Changing the Class, Carrier, or Special Services
72
Changing the Sealing Method
74
Changing or Selecting the Weighing Method
75
Possible Errors When Running Mail
76
Step-By-Step Running Mail
77
Running a Manual Weight Entry Job
79
Weighing Methods
80
Running an Attached Scale Job
81
Zeroing the Scale While Running Mail
82
Running a WEIGH-ON-THE-WAY® (W-O-W®) Job
83
Running a WEIGH-ON-THE-WAY® (W-O-W®) - First Piece Only Job
84
Running Mail with Different Shapes and Weights85
85
Running Mail with Different Shapes and Weights
85
Running a Differential Weighing Mail Job
86
Running Mail Using a Barcode Scanner
89
Changing the Envelope or Tape Quantity
90
Changing the Date
91
Changing the Machine Speed
92
Printing a Sample Mail Piece
93
Counting Mail
94
Adding Graphics, Return Addresses, Messages, and Inscriptions to Your Mail
95
Changing or Adding a Graphic
97
Postal Inscriptions
104
Changing or Adding a Text Message or Return Address
105
Changing Envelope Size
109
Changing the Envelope Print Area
110
5 Sendpro® Shipping
111
What Is Sendpro® Shipping
113
Getting Started with Sendpro® Shipping
114
Adding Postage to Your Sendpro® Shipping Account
115
Tracking a Shipment in Sendpro
116
Adding an Address to the Address Book
117
Changing the Sender's Address
118
Creating a Label from an Address
119
Editing or Deleting an Address
120
Verifying a Canada Post Address
121
Voiding a Shipping Label
122
Managing Your Email Notifications
123
Setting up a Fedex Account
124
Setting up a UPS Account
125
Weighing Your Shipment with a Scale in Sendpro
126
Adding a Shipment Memo in Sendpro
127
Using Your Own Packaging for Canada Post Shipments128
128
Using Your Own Packaging for Fedex and UPS Canada Shipments
129
Using Your Own Packaging for Fedex and UPS
129
Creating a Canada Post Shipping Label
130
Creating a Canada Fedex or UPS Shipping Label
132
Printing a Fedex Manifest
134
What Is a Residential Surcharge
135
Creating a Canada Post Return Label
136
Printing a Shipping Label
137
Setting up Shipping Label Printing Defaults
138
Reprinting a Canada Post Shipping Label
139
Reprinting a Fedex or UPS Shipping Label
140
Measuring Your Shipment Dimensions in Sendpro
141
Enabling Cost Accounts
142
Searching for a Shipment in Sendpro
143
Message "We Were Unable to Print Your Label
144
6 Receive a Package
146
All about Receive a Package
146
Setting up a Cable-Connected Scanner
147
Receiving a Package
149
The Packages Screen
150
Find a Package
151
Package Notifications
152
Managing Contacts
153
7 Accounting
154
All about Accounting
155
Creating, Editing or Deleting an Account
160
Accounting Options When Running Mail
168
All about Transactions
173
All about Surcharges
181
All about Job Ids
184
All about Accounting Reports
186
8 Reports
193
All about Mailing Reports
194
Printing a Mailing Report
195
All about Funds and Refill Reports
196
9 Refilling Your Meter
199
All about Postage
199
Pitney Bowes Postage Account
200
Your Postage Meter
201
Refilling Your Meter
202
Checking Your Balance at Pitney Bowes
203
Postage Remaining
204
Postage Refill Settings
205
Viewing the Refill History
206
Viewing the Meter Information
207
Uploading Postal Information
209
Withdrawing the Meter
210
10 Rates and Updates
212
Checking for Rates and Updates Automatically
212
Using the Rates and Updates Scheduler
213
Checking for Rates and Software Updates
214
Viewing the Update History
215
11 System Setup
217
Personal Settings
217
Application Settings
219
Internet and Network Settings
220
System Settings
223
Hardware Settings
239
12 Maintenance
244
Installing a New Tape Roll
244
Refilling the Envelope and Tape Sealant Bottle
247
Printing a Test Pattern
248
Cleaning the Print Heads
249
Low Ink Warning
250
Out of Ink Warning
251
Replacing the Ink Cartridges
252
Replacing the Print Heads
256
Aligning the Print Heads
261
13 - Troubleshooting
265
Clearing the Mail Piece Path on Your Connect+® 1000 / Sendpro® P1000
267
Clearing the Mail Piece Path on Your Connect+® 500W / Sendpro® P1500 / Connect+® 2000 / Sendpro® P2000
270
Clearing the Mail Piece Path on Your Connect+® 3000 / Sendpro® P3000
273
Paper Path Maintenance on Your Connect+® 1000 / Sendpro® P1000
276
Paper Path Maintenance on Your Connect+® 500W / Sendpro® P1500 / Connect+® 2000 / Sendpro® P2000
286
Paper Path Maintenance on Your Connect+® 3000 / Sendpro® P3000
295
Sealer Maintenance on Your Connect+® 1000 / Sendpro® P1000
305
Sealer Maintenance on Your Connect+® 500W / Sendpro® P1500 / Connect+® 2000 / Sendpro® P2000
312
Sealer Maintenance on Your Connect+® 3000 / Sendpro® P3000
319
How to Fix W-O-W Related Errors on Your Connect+® 500W / Sendpro® P1500 / Connect+® 2000 / Sendpro® P2000 and Connect+® 3000 / Sendpro® P3000
327
Printer Error on Your Connect+® Series / Sendpro® P-Series
335
How to Resolve Tape Feeding Issues
342
How to Clear a Tape Stoppage
344
How to Resolve Printing Issues
346
How to Resolve Postage Refill Issues
347
How to Resolve Touchscreen Response Issues
348
Contacting Pitney Bowes
349
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