Sending Messages To Selected Participants Using Message Overlay; Conferences) - Polycom RealPresence 800s Getting Started Manual

RealPresence Collaboration Server 800s/Virtual Edition Getting Started Guide
Sending Messages to Selected Participants Using Message Overlay (AVC-based

Conferences)

During an ongoing conference, text messages can be sent to selected participants (a single participant or a
number of participants) using the Send Text Message to Participant right-click menu option.
To send text to selected participants:
1 In the Participant List pane, choose a participant or a number of participants.
2 In the Participant List pane, right-click a participant or a number of participants and then select Send
Text Message to Participant.
The Send Text Message to Participant dialog box is displayed.
3 In the Content field, enter the text to be displayed to all the conference participants.
The number of characters that can be included in a message varies according to the language and
can differ due to the type of font used.
4 Modify the remaining fields as set out in the Polycom® RealPresence Collaboration Server
800s/Virtual Edition Administrator's Guide,
Message Overlay.
5 Click the OK button.
Conference Control Using DTMF Codes
connection to ongoing conferences from their endpoints, using touch-tone signals (DTMF codes) from their
endpoints. The following table lists the DTMF Codes that can be used.
Chairpersons can also control an ongoing conference using DTMF codes.
Permissions for DTMF actions to be performed by all conference participants or by chairperson only are
configured in the Conference IVR Service assigned to the conference.
DTMF codes are not supported with SVC-based conferences.
For more information, see the Polycom® RealPresence Collaboration Server 800s/Virtual Edition
Administrator's Guide,
To use the DTMF codes to control the conference, the DTMF input must be first enabled on the endpoint
remote control (for example, entering #).
Default DTMF Codes to Manage Conferences and Participants
Operation
Conference help (CP Only conference)
Individual help (CP Only conference)
Pause Recording
Stop Recording
Start/Resume Recording
Mute All Except Me
Cancel Mute All Except Me
Polycom®, Inc.
Defining a New Conference IVR
Sending Text Messages During a Conference Using
Participants and chairpersons can manage their
Service.
DTMF String
00
*0
*1
*2
*3
*5
#5
Permission
Chairperson
Everyone
Chairperson
Chairperson
Chairperson
Chairperson
Chairperson
196