Polycom RealPresence 800s Getting Started Manual page 170

RealPresence Collaboration Server 800s/Virtual Edition Getting Started Guide
 The system displays the name from the participant definition.
 For an undefined H.323 participant:
 Display the H.323 ID alias.
or
Display the E.164 alias.
or
Display nothing if all the fields are empty.
 For a SIP undefined participant:
 Display the SIP DisplayName field.
or
Display the SIP Address (SIP application server).
or
Display the SIP ContactDisplay field.
or
Display nothing if all the fields are empty.
● If the endpoint's Display Name is changed in the Collaboration Server Web Client, it overrides all the
above.
To change the Display Name:
1 In the Participants list, double-click the participant or right-click the participant and then select
Participant Properties.
2 Click the Media Sources tab.
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