Network Quality Indicators Guidelines; Audio Indications; Noisy Line Detection And Automatic Muting Of Noisy Endpoints; Monitoring Ongoing Conferences - Polycom RealPresence 800s Getting Started Manual

RealPresence Collaboration Server 800s/Virtual Edition Getting Started Guide
The default Major and Critical indication threshold values can be manually modified by changing the system
flag values.
Major and Critical states are indicated with yellow and red indicator bars respectively.
When network quality improves from Critical to Major remaining stable for 5 seconds, the Network Quality
Indicator is changed accordingly and when network quality improves from Major to Normal, remaining stable
for 5 seconds, the Network Quality Indicator is no longer displayed.

Network Quality Indicators Guidelines

Network Quality Indicators are displayed for:
● The Video Channel only in AVC Conferencing Mode.
Content, Audio and FECC Channel quality issues are not indicated.
● The participant's own endpoint:
 Network Quality Indicators are displayed by default and can be disabled
 For media transmitted to and received from the Collaboration Server (Video in / Video out).
● Participants displayed in the cells of the conference Video Layout:
 Network Quality Indicators are not displayed by default and can be enabled
 The media transmitted from the endpoint to the Collaboration Server (Video in).

Audio Indications

During the definition of the IVR Service which is assigned to the conference, you can enable any of the audio
tones (Entry tone and Exit tone) or voice messages (when a participant joins the conference or leaves the
conference) to be heard during an ongoing conference. If Roll Call is enabled for the conference, a roll call
can be requested. In addition, various other massages may be heard during the conference, if enabled. For
example, when the conference is being recorded, or when the conference is locked.

Noisy Line Detection and Automatic Muting of Noisy Endpoints

The Collaboration Server can detect AVC-enabled endpoints with a noisy audio channel and automatically
mute them, reducing the noise heard by other conference participants. When the auto muted endpoint
becomes the "speaker" the endpoint is automatically un-muted by the system. If the speaker halts his/her
conversation and the line still emits noises, the endpoint will be automatically muted again.
When the endpoints are automatically muted by the MCU, no indication is displayed in the Collaboration
Server Web Client or RMX Manager as the system does not consider it as a "real" mute.

Monitoring Ongoing Conferences

Conference monitoring enables you to keep track of conferences and their participants: if all its participants
are correctly connected and whether errors or faults have occurred.
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