Polycom RealPresence 800s Getting Started Manual page 103

RealPresence Collaboration Server 800s/Virtual Edition Getting Started Guide
The Collaboration Server Web Client Login screen is displayed.
If the error "Browser environment error. Please close all the browser sessions" appears, close all the
browser sessions, and reconnect to the MCU. If the error message appears again, either run the
automatic troubleshooter utility or manually preform the suggested troubleshooting procedures. For
more details, see
2 In the Collaboration Server Web Client Login screen, enter the default Username (POLYCOM) and
Password (POLYCOM) and click Login.
The Collaboration Server Web Client opens and the Product Activation dialog box appears with the
serial number filled in:
3 In the Activation Key field, enter or paste the Product Activation Key obtained earlier.
If you did not register your product earlier in the process and you do not have an Activation Key, click
the Polycom Resource Center button to access the Service & Support page of the Polycom Support
website and follow the steps described in the
4 Click OK.
A message indicating that the Product Activation Key was loaded successfully appears.
If the Product Activation Key fails to load, please contact your vendor.
Polycom®, Inc.
Collaboration Server Web Client Installation - Troubleshooting
Product Registration section.
Instructions.
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