Map 0300: Console Application Problem Determination - HP 316095-B21 - StorageWorks Edge Switch 2/24 Service Manual

Diagnostics
MAP 0300: Console Application Problem
Determination
This map describes isolation of HAFM server (or customer-supplied server)
application problems, including problems associated with the Windows NT operating
system, HAFM, and Edge Switch 2/24 Product Manager applications.
1
Did the HAFM server (or customer-supplied server) lock up or crash without displaying
a warning or error message?
YES NO
Go to
2
An application or operating system problem is indicated. Close the HAFM application.
a. Simultaneously press Ctrl, Alt, and Delete. The Windows Security dialog box
displays.
b. At the Windows Security dialog box, click Task Manager. The Windows Task
Manager dialog box displays with the Applications page open.
c. Select (highlight) the HP StorageWorks HA-Fabric Manager (HAFM) application
and click End Task. The HAFM application closes.
Continue.
3
Attempt to clear the problem by rebooting the HAFM server (or customer-supplied
server) PC.
a. Click the Windows Start button. The Windows Workstation menu displays.
b. At the Windows Workstation menu, select Shut Down. The Shut Down
Windows dialog box displays.
c. At the Shut Down Windows dialog box, select Shut down the Computer and
click Yes to power off the PC.
d. Wait approximately 30 seconds and power on the PC. After POSTs complete, the
Begin Logon dialog box displays.
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step 4.
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