21
At the Hardware View, does a grey square appear at the alert panel, a No Link status
appear at the Edge-24 Status table, and graphical FRUs appear uninstalled?
YES
NO
A green circle appears at the alert panel and the switch appears operational.
Exit MAP.
The grey square indicates the HAFM server (or customer-supplied server) cannot
communicate with the switch because:
•
The switch-to-server Ethernet link failed.
•
AC power distribution in the switch failed, or AC power was disconnected.
•
The switch CTP failed.
Continue.
22
Ensure the switch reporting the problem is connected to facility AC power. Inspect the
switch for indications of being powered on, such as:
•
At the front bezel, an illuminated power LED (green) or system error LED
(amber).
•
Audio emanations and airflow from cooling fans.
Does the switch appear powered on?
YES
NO
Go to
Analysis for an Ethernet link or a CTP failure is not described in this MAP. Go to
0000: Start MAP on page
level of support. Exit MAP.
23
Does the EWS interface appear operational?
NO
YES
Go to
edge switch 2/24 service manual
step
14.
2-6. If this is the second time at this step, contact the next
step
26.
Diagnostics
MAP
2–33