HP 316095-B21 - StorageWorks Edge Switch 2/24 Service Manual page 61

8
Did the Product Manager application display a window with the message Product
Manager error 5001 or Product Manager error 5002?
NO YES
A Product Manager application error occurred. Click OK to close the window
and close the HAFM and Product Manager applications. Go to
9
Did the Product Manager application display a window with the message Send
firmware failed?
YES NO
Go to
10
An attempt to download a firmware version from the HAFM server (or
customer-supplied server) hard drive to the switch failed. Retry the operation
Firmware Versions on page
Did the firmware version download to the switch?
NO YES
The HAFM server (or customer-supplied server) appears operational. Exit
MAP.
A CTP failure is suspected. Go to
problem. Exit MAP.
11
Did the Product Manager application display a window with the message The data
collection process failed?
YES NO
Go to
edge switch 2/24 service manual
step 11.
3–32).
MAP 0000: Start MAP on page 2-6
step 13.
Diagnostics
step 3.
(Manage
to isolate the
2–41