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HP 316095-B21 - StorageWorks Edge Switch 2/24 Service Manual Page 61

Edge switch 2/24 service manual.
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8
Did the Product Manager application display a window with the message Product
Manager error 5001 or Product Manager error 5002?
NO
YES
A Product Manager application error occurred. Click OK to close the window
and close the HAFM and Product Manager applications. Go to
9
Did the Product Manager application display a window with the message Send
firmware failed?
YES
NO
Go to
10
An attempt to download a firmware version from the HAFM server (or
customer-supplied server) hard drive to the switch failed. Retry the operation
Firmware Versions on page
Did the firmware version download to the switch?
NO
YES
The HAFM server (or customer-supplied server) appears operational. Exit
MAP.
A CTP failure is suspected. Go to
problem. Exit MAP.
11
Did the Product Manager application display a window with the message The data
collection process failed?
YES
NO
Go to
edge switch 2/24 service manual
step
11.
3–32).
MAP 0000: Start MAP on page 2-6
step
13.
Diagnostics
step
3.
(Manage
to isolate the
2–41

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