How Users Obtain Support For The Cisco Unified Ip Phone - Cisco 7911G - IP Phone VoIP Administration Manual

How Users Obtain Support for the Cisco Unified IP
Phone
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0
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Providing Information to Users
If you are a system administrator, you are likely the primary source of information
for Cisco Unified IP Phone users in your network or company. It is important to
provide current and thorough information to end users.
Cisco recommends that you create a web page on your internal support site that
provides end users with important information about their Cisco Unified IP
Phones.
Consider including the following types of information on this site:
How Users Obtain Support for the Cisco Unified IP Phone, page A-1
•
How Users Get Copies of Cisco Unified IP Phone Manuals, page A-2
•
• How Users Subscribe to Services and Configure Phone Features, page A-3
How Users Access a Voice Messaging System, page A-3
•
How Users Configure Personal Directory Entries, page A-4
•
To successfully use some of the features on the Cisco Unified IP Phone (including
speed dial, services, and voice messaging system options), users must receive
information from you or from your network team or be able to contact you for
assistance. Make sure to provide end users with the names of people to contact for
assistance and with instructions for contacting those people.
A P P E N D I X
A
A-1