Manager Server; Creating A New Configuration File - Cisco 7911G - IP Phone VoIP Administration Manual

Chapter 9 Troubleshooting and Maintenance
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Step 3
Step 4

Creating a New Configuration File

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Step 2
Step 3
Step 4
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0
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To start a service, follow these steps:
Procedure
From Cisco Unified Communications Manager Administration, choose
Application > Cisco Unified Communications Manager Serviceability.
Choose Tools > Control Center.
From the Servers column, choose the primary Cisco Unified Communications

Manager server.

The page displays the service names for the server that you chose, the status of
the services, and a service control panel to stop or start a service.
If a service has stopped, click the Start button.
The Service Status symbol changes from a square to an arrow.
If you continue to have problems with a particular phone that other suggestions in
this chapter do not resolve, the configuration file may be corrupted. To create a
new configuration file, follow these steps:
Procedure
From Cisco Unified Communications Manager, choose Device > Phone > Find
to locate the phone experiencing problems.
Choose Delete to remove the phone from the Cisco Unified Communications
Manager database.
Add the phone back to the Cisco Unified Communications Manager database. See
the "Adding Phones to the Cisco Unified Communications Manager Database"
section on page 2-12 for details.
Power cycle the phone.
Resolving Startup Problems
9-7