Cisco 7911G - IP Phone VoIP Administration Manual page 187

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Table 7-3 Status Messages on the Cisco Unified IP Phones 7906G and 7911G (continued)
Message
Dialplan Parsing
Error
(SIP phones only)
Disabled
DNS timeout
DNS unknown host
Duplicate IP
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0
OL11954-01
Description
The phone could not parse the
dialplan XML file properly.
802.1X Authentication is
disabled on the phone.
DNS server did not respond.
DNS could not resolve the
name of the TFTP server or
Cisco Unified Communication
s Manager.
Another device is using the IP
address assigned to the phone.
Possible Explanation and Action
Problem with the TFTP downloaded dialplan
XML file.
For more information refer to Cisco Unified
Communications Manager Administration
Guide.
You can enable 802.1X using the Settings >
Security Configuration >
802.1X Authentication option on the phone.
For more information, see the
Authentication and Status" section on
page 4-43.
• Network is busy—The errors should
resolve themselves when the network
load reduces.
No network connectivity between the
•
DNS server and the phone—Verify the
network connections.
DNS server is down—Check
•
configuration of DNS server.
Verify that the host names of the TFTP
•
server or Cisco Unified Communications
Manager are configured properly in DNS.
Consider using IP addresses rather than
•
host names.
If the phone has a static IP address, verify
•
that you have not assigned a duplicate IP
address. See the "Network Configuration
Menu" section on page 4-7
details.
• If you are using DHCP, check the DHCP
server configuration.
Status Menu
"802.1X
section for
7-7