Monitor Mode; Group Listen Mode - Cisco 7911G - IP Phone VoIP Administration Manual

Chapter 3 Setting Up the Cisco Unified IP Phone

Monitor Mode

Group Listen Mode

Enabling Group Listen Mode on Cisco Unified Communications Manager
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0
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Understanding the Cisco Unified IP Phones 7906G and 7911G Components
The speaker is enabled by default. You must disable the speaker through the
Cisco Unified Communications Manager Administration application. To do so,
choose Device > Phone and locate the phone you want to modify. In the Phone
Configuration web page for the phone, check the Disable Speakerphone check
box.
In Monitor mode, users can only listen to a call on the speaker. To speak to the
other party on the call, users must pick up the handset.
Monitor mode is enabled by default if the speaker is enabled on Cisco Unified
Communications Manager Administration.
From the phone, users can turn on the Monitor function with the Monitor softkey,
and turn off this function with the MonOff softkey or by picking up the handset.
In Group Listen mode, both the handset and speaker can be active at the same
time. During a call, one user can talk into the handset while other users can listen
over the speaker.
Group Listen mode is disabled by default. To enable this mode, you must do so
from the Phone Configuration page in Cisco Unified Communications Manager
Administration.
From Cisco Unified Communications Manager Administration, choose Device >
Phone and locate the phone you want to modify. In the Phone Configuration web
page for the phone (Product Specific Configuration section), check the Enable
Group Listen check box.
If Group Listen mode is enabled, the Monitor feature softkeys are not available on
the phone.
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