Performing A Factory Reset - Cisco 7911G - IP Phone VoIP Administration Manual

Chapter 9 Troubleshooting and Maintenance
Table 9-3 Basic Reset Methods
Operation
Reset phone
Erase softkey

Performing a Factory Reset

Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.0
OL11954-01
Performing
From any screen (but not when the
phone is idle), press **#**.
From the Settings menu, unlock
phone options (see the
and Locking Options" section on
page 4-4). Then press the Erase
softkey.
From the Network Configuration
menu, unlock phone options (see the
"Unlocking and Locking Options"
section on page 4-4). The press the
Erase softkey.
From the Security Configuration
menu, unlock phone options (see the
"Unlocking and Locking Options"
section on page 4-4). Then press the
Erase softkey.
When you perform a factory reset of the Cisco Unified IP Phone, the following
information is erased or reset to its default value:
CTL file—Erased
•
User configuration settings—Reset to default values
•
Network configuration settings—Reset to default values
•
Call histories—Erased
•
Locale information—Reset to default values
•
Resetting or Restoring the Cisco Unified IP Phone
Explanation
Resets any user and network
configuration changes that you have
made but that the phone has not written
to its Flash memory to
previously-saved settings, then restarts
the phone.
Resets user and network configuration
"Unlocking settings to their default values, deletes
the CTL file from the phone, and
restarts the phone.
Resets network configuration settings
to their default values and resets the
phone. (This method causes DHCP
reconfigure the IP address of the
phone.)
Deletes the CTL file from the phone
and restarts the phone.
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