Appendix; Providing Information To Users Via A Website; How Users Obtain Support For The Cisco Unified Ip Phone - Cisco 7902G Administration Manual

How Users Obtain Support for the
Cisco Unified IP Phone
Cisco Unified IP Phone Administration Guide for Cisco Unified CallManager 5.0 (SCCP), Cisco Unified IP Phones
OL-8151-01
Providing Information to Users Via a
Website
If you are a system administrator, you are likely the primary source of information
for Cisco Unified IP Phone users in your network or company. It is important to
provide current and thorough information to end users.
Cisco recommends that you create a web page on your internal support site that
provides end users with important information about their new
Cisco Unified IP Phones.
Consider adding the following types of information to this site:
How Users Obtain Support for the Cisco Unified IP Phone, page C-1
•
• How Users Get Copies of Cisco Unified IP Phone Manuals, page C-2
Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials, page C-2
•
How Users Subscribe to Services and Configure Phone Features, page C-3
•
How Users Access Voice Messages, page C-4
•
To successfully use some features on the Cisco Unified IP Phone (such as speed
dial numbers and voice messaging system options), users must receive
information from you or your network team or be able to contact you for
assistance.
A P P E N D I X
C
C-1