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Manuals and User Guides for Cisco CP-7911G. We have
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Cisco CP-7911G manual available for free PDF download: Administration Manual
Cisco CP-7911G Administration Manual (284 pages)
Unified IP Phone Cisco Unified Communications Manager 6.0
Brand:
Cisco
| Category:
IP Phone
| Size: 2.24 MB
Table of Contents
1
Cisco Unified Communications Manager
5
Table of Contents
10
Troubleshooting and Maintenance
11
General Troubleshooting Tips
14
Cisco Unified IP Phone Troubleshooting (Continued)
15
Related Documentation
16
Cisco Product Security Overview
17
Document Conventions
19
An Overview of the Cisco Unified Ip Phone
20
Chapter 1 an Overview of the Cisco Unified IP Phone
20
Understanding the Cisco Unified IP Phones 7906G and 7911G
23
What Networking Protocols Are Used?
27
What Features Are Supported?
28
Feature Overview
29
Configuring Telephony Features
29
Configuring Network Parameters Using the Cisco Unified IP Phone
30
Providing Users with Feature Information
30
Understanding Security Features for Cisco Unified IP Phones
33
Overview of Supported Security Features
37
Understanding Security Profiles
37
Identifying Encrypted and Authenticated Phone Calls
38
Establishing and Identifying Secure Conference Calls
39
Call Security Interactions and Restrictions
41
Supporting 802.1X Authentication On Cisco Unified IP Phones
41
Overview
42
Required Network Components
42
Best Practices—Requirements and Recommendations
43
Security Restrictions
44
Overview of Configuring and Installing Cisco Unified IP Phones
44
Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager
45
In Cisco Unified Communications Manager
46
Cisco Unified Communications
50
Installing Cisco Unified IP Phones
56
Products
56
Cisco Unified Communications Manager
57
C H a P T E R 2 Preparing to Install the Cisco Unified IP Phone On Your Network
57
Understanding How the Cisco Unified IP Phone Interacts with the VLAN
58
Providing Power to the Cisco Unified IP Phones 7906G and 7911G
59
Power Guidelines
59
Power Outage
60
Obtaining Additional Information about Power
61
Understanding Phone Configuration Files
62
SIP Dial Rules
62
Understanding the Phone Startup Process
66
Adding Phones to the Cisco Unified Communications Manager Database
67
Adding Phones with Auto-Registration
68
Adding Phones with Auto-Registration and TAPS
70
Administration
70
Adding Phones with BAT
71
Using Cisco Unified IP Phones with Different Protocols
71
Converting a New Phone From SCCP to SIP
72
Converting an In-Use Phone From SCCP to SIP
72
Converting an In-Use Phone From SIP to SCCP
73
Deploying a Phone in an SCCP and SIP Environment
73
Determining MAC Address of IP Phone
76
Chapter 3 Setting Up the Cisco Unified IP Phone
76
Before You Begin
76
Network Requirements
77
Cisco Unified Communications Manager Configuration
77
Understanding the Cisco Unified IP Phones 7906G and 7911G Components
78
Network and Access Ports
78
Handset
78
Speaker
79
Monitor Mode
79
Group Listen Mode
80
Headset
81
Audio Quality Subjective to User
81
Connecting a Headset
82
Using External Devices with Your Cisco Unified IP Phone
83
Installing the Cisco Unified IP Phone
89
Mounting the Phone to a Wall
90
Verifying the Phone Startup Process
91
Configuring Startup Network Settings
91
Configuring Security On the Cisco Unified IP Phone
95
Configuring Settings On the Cisco Unified Ip Phone
96
C H a P T E R 4 Configuring Settings On the Cisco Unified IP Phone
96
Configuration Menus On the Cisco Unified IP Phones 7906G and 7911G
96
Displaying a Configuration Menu
98
Unlocking and Locking Options
99
Unlocking and Locking Options
99
Editing the Values of an Option Setting
99
Overview of Options Configurable From a Phone
100
Overview of Options Configurable From a Phone
101
Network Configuration Menu
102
Network Configuration Menu
109
Device Configuration Menu
109
Callmanager Configuration Menu
110
Callmanager Configuration Menu
110
Device Configuration Menu
112
SIP Configuration Menu (SIP Phones Only)
113
SIP General Configuration Menu
114
Line Settings Menu
115
Line Settings Menu
115
Call Preferences Menu (SIP Phones Only)
116
Http Configuration Menu
117
HTTP Configuration Menu
118
Locale Configuration Menu
119
Locale Configuration Menu
120
UI Configuration Menu
122
Media Configuration Menu
123
Media Configuration Menu
123
NTP Configuration Menu (SIP Phones Only)
125
Ethernet Configuration Menu
126
Security Configuration Menu
127
Security Configuration Menu
128
Qos Configuration Menu
129
Network Configuration
133
CTL File Screen
133
Security Configuration Menu
134
Trust List Menu
136
Trust List Menu
137
X Authentication and Status
142
C H a P T E R 5 Configuring Features, Templates, Services, and Users
142
Telephony Features Available for the Cisco Unified IP Phone
163
Configuring Corporate and Personal Directories
163
Configuring Corporate Directories
164
Configuring Personal Directory
164
Modifying Phone Button Templates
165
Configuring Softkey Templates
165
Setting Up Services
166
Adding Users to Cisco Unified Communications Manager
167
Giving Users Access to the User Options Web Pages
168
Specifying Options That Appear On the User Options Web Pages
168
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager
167
Managing the User Options Web Pages
169
Specifying Options That Appear On the User Options Web Pages
171
Cisco Unified Ip Phone
171
Customizing and Modifying Configuration Files
172
Chapter 6 Customizing the Cisco Unified IP Phone
172
Creating Custom Phone Rings
172
Ringlist.xml File Format Requirements
172
PCM File Requirements for Custom Ring Types
172
Configuring a Custom Phone Ring
173
Pcm File Requirements for Custom Ring Types
174
Configuring a Custom Phone Ring
175
Creating Custom Background Images
175
List.xml File Format Requirements
175
PNG File Requirements for Custom Background Images
175
Configuring a Custom Background Image
176
Png File Requirements for Custom Background Images
177
Configuring a Custom Background Image
178
Configuring Wideband Codec
181
Cisco Unified IP Phone
182
Model Information Screen
183
Status Menu
184
Status Messages Screen
193
Network Statistics Screen
195
Firmware Versions Screen
196
Call Statistics Screen
202
C H a P T E R 8 Monitoring the Cisco Unified IP Phone Remotely
203
Accessing the Web Page for a Phone
204
Disabling and Enabling Web Page Access
205
Device Information
207
Network Configuration
211
Network Statistics
212
Network Statistics
214
Device Logs
215
Streaming Statistics
216
Streaming Statistics
221
Chapter 9 Troubleshooting and Maintenance
222
Resolving Startup Problems
222
C H a P T E R 9 Troubleshooting and Maintenance
222
Symptom: the Cisco Unified IP Phone Does Not Go Through Its Normal Startup Process
223
Symptom: the Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager
224
Checking Network Connectivity
224
Identifying Error Messages
224
Registering the Phone with Cisco Unified Communications Manager
225
Verifying IP Addressing and Routing
225
Verifying TFTP Server Settings
226
Cisco Unified Communications Manager and TFTP Services Are Not Running
226
Verifying Cisco Unified Communications Manager Settings
226
Verifying DNS Settings
227
Creating a New Configuration File
227
Manager Server
228
Manager
229
Cisco Unified IP Phone Resets Unexpectedly
229
Verifying Physical Connection
229
Identifying Intermittent Network Outages
230
Verifying DHCP Settings
230
Checking Static IP Address Settings
230
Verifying Voice VLAN Configuration
231
Verifying That the Phones Have Not Been Intentionally Reset
231
Eliminating DNS or Other Connectivity Errors
232
Checking Power Connection (SIP Phones Only)
232
Troubleshooting Cisco Unified IP Phone Security
236
General Troubleshooting Tips
241
Needed, Enable Java Debug
242
Resetting or Restoring the Cisco Unified IP Phone
242
Performing a Basic Reset
243
Performing a Factory Reset
245
Using the Quality Report Tool
245
Monitoring the Voice Quality of Calls
246
Using Voice Quality Metrics
247
Troubleshooting Tips
249
Where to Go for More Troubleshooting Information
249
Cleaning the Cisco Unified IP Phone
251
How Users Obtain Support for the Cisco Unified IP Phone
252
Appendix A Providing Information to User
252
Giving Users Access to the User Options Web Pages
252
How Users Get Copies of Cisco Unified IP Phone Manuals
253
How Users Subscribe to Services and Configure Phone Features
253
How Users Access a Voice Messaging System
254
How Users Configure Personal Directory Entries
254
Applying the Cisco Unified IP Phone Address Book Synchronizer
258
A P P E N D I X B Feature Support By Protocol for Cisco Unified IP Phone 7906G and 7911G
265
Supporting International Users
266
A P P E N D I X C Supporting International Users
267
Technical Specifications
267
Physical and Operating Environment Specifications
268
Appendix D Technical Specification
268
Cable Specifications
269
Network and Access Port Pinouts
270
Network and Access Port Pinouts
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