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Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified
Communications Manager 9.0 (SCCP and SIP)
First Published: January 12012
Last Modified: February 09, 2016
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883

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  Summary of Contents for Cisco 7906G

  • Page 1 Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) First Published: January 12012 Last Modified: February 09, 2016 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com...
  • Page 2 Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks . Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.
  • Page 3: Table Of Contents

    C H A P T E R 2 Phone Installation Overview Cisco Unified IP Phone 7906G Installation Cisco Unified IP Phone 7911G Installation Adjust the Handset Rest Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 4 Switch In-Progress Call from Mobile Phone to Desk Phone Switch In-Progress Call from Mobile Phone to Desk Phone Sharing Same Line (Session Handoff) Call Transfer Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 5 Make Conference Using Off-Hook Abbreviated Dial Transfer Call Using Off-Hook Abbreviated Dial Make Call Using Off-Hook Abbreviated Dial with Call on Hold Make Call Using Fast Dial Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 6 Initiate Conference Call on Call Picked Up on Mobile Phone Connect to Mobile Voice Access Turn On Mobile Connect from Mobile Phone Turn Off Mobile Connect from Mobile Phone Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 7 Dial from Call Log While Connected to Another Call Redial International Call from Missed and Received Call Logs Place Call from URL Entry in Call Log Directory Features Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 8 Delete Personal Address Book Entry Assign Line Button for PAB Fast Dial on Web Assign Fast-Dial Code to Personal Address Book Entry Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) viii...
  • Page 9 Use WebDialer with Another Online Corporate Directory (Not User Options Directory) Log Out of WebDialer Set Up, View, or Change WebDialer Preferences Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 10 Phone Troubleshooting Data Quality Reporting Tool Warranty A P P E N D I X A Cisco One-Year Limited Hardware Warranty Terms Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 11 Put calls on hold Hold and Resume, on page Transfer calls Call Transfer, on page Make conference calls Conference Calls, on page Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 12: Preface

    Look for the eLearning tutorial (English only) for your phone model in the documentation list at this URL: http://www.cisco.com/en/US/products/hw/phones/ps379/products_user_guide_list.html Although an eLearning tutorial may not be available for your specific Cisco Unified IP Phone, see the Note Cisco Unified IP Phone 7900 Series eLearning tutorials for an overview of the common Cisco Unified IP Phone features and functionality.
  • Page 13: Power Outage

    Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of these actions: •...
  • Page 14: Cisco Product Security Overview

    Accessibility Features The Cisco Unified IP Phone 7900 Series provides accessibility features for the vision impaired, the blind, and the hearing and mobility impaired. For detailed information about the features on these phones, see Accessibility Features for the Cisco Unified IP Phone 7900 Series.
  • Page 15: Features Of Your Cisco Unified Ip Phone

    User Options web pages. Buttons and Hardware You can use the following figures and table to identify the buttons and hardware on your phone. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 16: Cisco Unified Ip Phones 7906G And 7911G User Guide For Cisco Unified Communications Manager 9.0 (Sccp

    Allows you to dial phone numbers, enter letters, and choose menu items. Volume button Controls the handset, headset, speaker, and ringer volume. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 17: Line And Call Definitions

    Reverting call A holding call is reverting to your phone. See Hold and Resume, on page Authenticated call Secure Calls, on page Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 18: Applications Menu Navigation

    Phone Help System The Cisco Unified IP Phone 7906G and 7911G provides a comprehensive online help system. To view the phone help, press and choose Help. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP...
  • Page 19: Feature Availability

    (for example, your work hours or work days change), see your system administrator to have your phone reconfigured. For more information about EnergyWise and your phone, contact your system administrator. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 20: Cisco Unified Ip Phones 7906G And 7911G User Guide For Cisco Unified Communications Manager 9.0 (Sccp

    Features of Your Cisco Unified IP Phone Energy Savings Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 21: Phone Installation

    If that is not the case, refer to one of the following sections to connect your phone. Cisco Unified IP Phone 7906G Installation The following graphic and table show how to connect the Cisco Unified IP Phone 7906G. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 22: Cisco Unified Ip Phone 7911G Installation

    DC adapter port (DC48V) Cisco Unified IP Phone 7911G Installation The following graphic and table show how to connect the Cisco Unified IP Phone 7911G: Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 23: Adjust The Handset Rest

    If your phone is wall-mounted or if the handset slips out of the cradle too easily, you may need to adjust the handset rest to ensure that the receiver does not slip out of the cradle. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 24: Taps Registration

    An audible hum or buzz may be heard by either the remote party or by both the remote party and the Cisco Unified IP Phone user.
  • Page 25: Cisco Unified Ip Phones 7906G And 7911G User Guide For Cisco Unified Communications Manager 9.0 (Sccp

    Phone Installation Audio Quality For additional information, see the Headsets for Cisco Unified IP Phones and Desktop Clients page on Cisco.com. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 26: Cisco Unified Ip Phones 7906G And 7911G User Guide For Cisco Unified Communications Manager 9.0 (Sccp

    Phone Installation Audio Quality Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 27: Calling Features

    You can perform basic call-handling tasks using a range of features and services. Feature availability can vary; see your system administrator for more information. Basic Call Options Use the procedures that follow to make basic calls. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 28: Place Call

    Pick up the handset and dial the number. Dial On-hook (With Dial Tone) Procedure Press New Call and dial the number. Redial Number Procedure Press Redial. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 29: Place Call When Another Call Is Active

    Fast Dial on Web, on page 72 Personal Directory, on page 61 Personal Directory on Web, on page 70 Priority Calls, on page 40 Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 30: Dial From Corporate Directory On Personal Computer Using Cisco Webdialer

    Step 1 Press and select Directories > Personal Directory to log in. Step 2 Choose Personal Address Book and search for a listing. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 31: Place Call Using Billing Or Tracking Code

    Before using this option, your system administrator must configure this feature and assign a service URL to the line button. For more information, contact your system administrator. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 32: Call Answer

    Answer a priority call Hang up the current call and press Priority Calls, on page (SCCP phones only) Answer. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 33: Call Disconnect

    Hang up one call, but preserve another call Press EndCall. If necessary, remove the call from hold first. on the same line Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 34: Hold And Resume

    Place Call on Hold Procedure Step 1 Make sure that the call you want to put on hold is highlighted. Step 2 Press Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 35: Remove Call From Hold

    Press Answer. Any active call is placed on hold. In-Progress Call Movement You can switch in-progress calls between the desktop phone and your mobile phone or other remote destination. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 36: Switch In-Progress Call From Desk Phone To Mobile Phone

    • If on-hook transfer is enabled on your phone, you can either hang up to complete the call, or press Transfer and then hang up. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 37: Transfer Call Without Talking To Transfer Recipient

    • If the call is sent to you directly (not transferred or forwarded to you), or if your phone does not support the option described above, using iDivert redirects the call to your voice message system. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 38: Send Active, Ringing, Or On-Hold Call To Voice Message System

    You can also contact your system administrator to configure a longer timeout value. • When you switch an in-progress call from your mobile phone to Cisco Unified phones that share the same line (Session Handoff), the iDivert feature is disabled on the Cisco Unified phones. The iDivert feature returns when the call ends.
  • Page 39: Set Up And Cancel Call Forward All From Phone

    • When you switch an in-progress call from your mobile phone to Cisco Unified devices that share the same line (Session Handoff), the Call Forward feature is disabled on the Cisco Unified devices. The Call Forward feature returns when the call ends.
  • Page 40: Turn Dnd On And Off

    • If both DND and AutoAnswer are enabled, only intercom calls autoanswer. • When you switch an in-progress call from your mobile phone to Cisco Unified phones that share the same line (Session Handoff), the phone disables the DND feature. The DND feature returns when the call ends.
  • Page 41: Conference Calls

    Allows you to create or join a conference by calling a conference number. Use MeetMe. Adhoc Conference Adhoc conference allows you to call each participant. Conference is available on most phones. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 42: Create Conference By Calling Participants

    Repeat this step for each call that you want to add. Step 3 Press Join. You may need to press the more softkey to see Join. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 43: Join Together Two Existing Conferences

    When you are ready to start the meeting, go off-hook to get a dial tone, then press MeetMe. Step 4 Dial the Meet Me conference number. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 44: Join Meet Me Conference

    To drop the last participant added to the conference, press RMLstC. You can remove participants only if you initiated the conference call. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 45: Verify Conference Call Security

    Make Call Using Speed-Dial Buttons Procedure Step 1 Set up Speed-dial buttons. Step 2 To place a call, press (a Speed-dial button). Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 46: Make Call Using On-Hook Abbreviated Dial

    Press the AbbrDial softkey and enter the abbreviated dial code using the keypad. Step 3 Press the AbbrDial softkey again. Step 4 Press the Transfer softkey again. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 47: Make Call Using Off-Hook Abbreviated Dial With Call On Hold

    If your phone supports autopickup, you are now connected to the call. Step 2 If the call rings, press Answer to connect to the call. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 48: Answer Call Ringing On Another Extension Outside Call Pickup Group

    You can park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified Communications Manager system (for example, a phone at a coworker’s desk or in a conference room).
  • Page 49: Store And Retrieve Active Call Using Call Park

    Record the call park number displayed on your phone screen. Step 3 Hang up. Step 4 To pick up the parked call, enter the call park number from any Cisco Unified IP Phone in your network. Direct and Store Active Call at Directed Call Park Number Procedure Step 1 During a call, press Transfer.
  • Page 50: Hunt Groups

    When call information is visible in this way, you and coworkers who share a line can add yourselves to calls using either Barge or cBarge. See Barge, cBarge, and Shared-Line Calls, on page Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 51: Privacy

    • To view conference participants (if you used cBarge), see Conference Participants List, on page Related Topics Shared Lines, on page 36 Conference Calls, on page 27 Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 52: Barge Into Shared Line Call

    • Encrypted call: The phone is receives and transmits encrypted audio (your conversation) within the Cisco Unified Communications Manager network. Encrypted calls are authenticated. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 53: Cisco Unified Ip Phones 7906G And 7911G User Guide For Cisco Unified Communications Manager 9.0 (Sccp

    (six short beeps with brief pauses). The play arrow icon is also present to indicate that the call is not secure. For more information, contact your system administrator. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 54: Suspicious Call Trace

    Note For more information, contact your system administrator. A device engaged in a call is either trusted or untrusted. Lock or shield icons are not displayed on a Cisco Note Unified IP Phone screen when a call is to or from an untrusted device, even though the call might be secure.
  • Page 55: Cisco Extension Mobility

    Your system administrator must configure EM for you. The Cisco Extension Mobility ChangePIN feature allows you to change your PIN from your Cisco Unified IP Phone. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 56: Change Pin Using Change Credentials Service

    Enter your new PIN again in the Confirm PIN field. Step 6 Press Change. You will see a PIN Change Successful message. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 57: Change Pin Using Changepin Softkey

    With Mobile Connect and Mobile Voice Access installed, you can use your mobile phone to handle calls associated with your desktop phone number. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 58: Phone

    Press Enterprise Hold (name may vary). The other party is placed on hold. Step 2 On your mobile phone, press Resume (name may vary). Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 59: Initiate Conference Call On Call Picked Up On Mobile Phone

    • All phones: Enter 2. • One phone: Enter 1 and enter the number you want to add as a remote destination, followed by pound (#). Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 60: Turn Off Mobile Connect From Mobile Phone

    Press Mobility to display the current remote destination status (Enabled or Disabled). Step 2 Press Select to change the status. Step 3 Press Exit. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 61: Handset, Headset, And Speaker

    Headset Support, on page Speakerphone The Cisco Unified IP Phone 7906G and 7911G provide a speaker for hands-free listening. When you use the speaker, you can hear the conversation but cannot talk because the phone does not contain a built-in microphone.
  • Page 62: Group Listen Feature

    Press the up or down Volume button during a call or after invoking a call a dial tone. Press Save to preserve the volume level for future calls. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 63: Autoanswer

    AutoAnswer to use the speaker to answer calls. However, you can only monitor the call using the speaker. To talk to the caller, you must pick up the handset. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 64: Cisco Unified Ip Phones 7906G And 7911G User Guide For Cisco Unified Communications Manager 9.0 (Sccp

    Handset, Headset, and Speaker AutoAnswer Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 65: Phone Customization

    Change Ring Pattern (Flash-Only, Ring Once, Beep-Only) Before you can access this setting, your system administrator might need to enable it for you. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 66: Adjust Phone Ringer Volume Level

    If Background Images and the Select button are grayed out on your phone, this option has been disabled. For more information, contact your system administrator. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 67: Change Phone Screen Language

    Change Line Text Label Procedure Step 1 Log in to your User Options web pages. Step 2 Access your line text label settings. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 68: Cisco Unified Ip Phones 7906G And 7911G User Guide For Cisco Unified Communications Manager 9.0 (Sccp

    Phone Customization Change Line Text Label Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 69: Call Logs And Directories

    • Your phone might be set up for international call logging, which is indicated by a “+” symbol on the call logs, redial, or call directory entries. Contact your system administrator for more information. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 70: View Call Logs

    Press Details. The phone displays information such as called number, calling number, time of day, and call duration (for placed and received calls only). Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 71: Erase All Call Records In All Logs

    Select one of the following entries: • Missed Calls • Placed Calls • Received Calls Step 3 Highlight a call record. Step 4 Press Delete. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 72: Dial From Call Log While Not On Another Call

    Press Dial. Step 7 Choose one of the following to handle the original call: • Hold: Puts the first call on hold. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 73: Redial International Call From Missed And Received Call Logs

    Press , and choose Directories. Step 2 Select one of the following entries: • Missed Calls • Placed Calls • Received Calls Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 74: Directory Features

    Use your keypad to enter a full or partial name and press Search. Step 3 To dial, select the listing, and go off-hook. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 75: Dial From Corporate Directory While Connected To Another Call

    • Your phone might be set up for international call logging, which is indicated by a “+” symbol on the call logs, redial, or call directory entries. Contact your system administrator for more information. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 76: Access Personal Directory For Pab And Fast Dial Codes

    Step 2 Highlight the listing and press Select. Step 3 Press Dial. You may need to press the more softkey to see Dial. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 77: Delete Pab Entry

    Choose Phones and use the keypad to enter phone numbers. Be sure to include any necessary access codes such as 9 or 1. Step 7 Choose Submit to add the entry to the database. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 78: Assign Fast Dial Code To Pab Entry

    Choose Next to move through listings. Place Call Using Fast Dial Code Procedure Step 1 Search for a Fast Dial code. Step 2 Press Dial. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 79: Delete Fast Dial Code

    Step 1 Press , and choose Directories > Personal Directory (exact name can vary). Step 2 Choose Logout. Step 3 Press OK. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 80: Cisco Unified Ip Phones 7906G And 7911G User Guide For Cisco Unified Communications Manager 9.0 (Sccp

    Call Logs and Directories Personal Directory Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 81: Voice Messages

    To send a ringing call to voice mail, press Divert. For more information, see Call Transfer to Voice Message System, on page Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 82: Listen To Voice Messages Or Access Voice Message System

    To listen to your messages or access the voice messages menu, do one of the following: a) Press Msgs and follow the voice instructions. b) Press , select Messages, and follow the voice instructions. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 83: User Options Web Pages

    User Options Web Pages Overview Your Cisco Unified IP Phone is a network device that can share information with other network devices in your company, including your personal computer. You can use your computer to log in to your User Options web pages, where you can control features, settings, and services for your Cisco Unified IP Phone.
  • Page 84: Select Device From User Options Web Page

    Select Device from User Options Web Page The Cisco Unified CM User Options home page displays. From this page you can select User Options to select a device, access User Settings, Directory features, your Personal Address Book, and Fast Dials.
  • Page 85: Add New Personal Address Book Entry

    Step 2 Search for a PAB entry. Step 3 Select a nickname. Step 4 Edit the entry as needed and select Save. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 86: Delete Personal Address Book Entry

    • You can create a new Fast Dial entry without using a PAB entry. Such Fast Dial entries are labeled “raw” in the User Options pages and do not display a configurable text label. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 87: Assign Fast-Dial Code To Personal Address Book Entry

    Sign in to your User Options web page. Step 2 Select User Options > Fast Dials. Step 3 Specify search information and select Find. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 88: Edit Fast-Dial Phone Number

    Click Reset and then click Restart to refresh the phone configuration. You can now press the line button to access Fast Dial codes. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 89: Address Book Synchronization Tool

    Choose a phone from the Name drop-down menu. Step 3 Click Speed Dials. Step 4 Enter a number and label for an Abbreviated Dialing code. Step 5 Click Save. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 90: Phone Services Setup On Web

    Step 1 On your User Options web page, search for services. Step 2 Select one or more entries. Step 3 Select Delete Selected. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 91: Change Service Name

    Your PIN and password allow you to access different features and services. For example, use your PIN to log in to Cisco Extension Mobility or Personal Directory on your phone. Use your password to log in to your User Options web pages and Cisco WebDialer on your personal computer. For more information, see your system administrator.
  • Page 92: Change Pin

    Step 2 Select User Options > Device. Step 3 Select an item from the User Locale drop-down list. Step 4 Select Save. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 93: Line Settings On Web

    Typically, the default message waiting setting prompts your phone to display a steady red light from Note the handset light strip to indicate a new voice message. Step 6 Click Save. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 94: Change Audible Voice Message Indicator Setting Per Line

    Phone and Access List Set Up for Mobile Connect You must add your mobile phone (and any other phones you use) to Cisco Mobile Connect, before you can place and receive calls using the same directory numbers as your desk phone. These phones are called remote destinations.
  • Page 95: Create Access List

    Enter the following information: • Name: Enter a name for the mobile (or other) phone. • Destination Number: Enter your mobile phone number. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 96: Cisco Webdialer

    Step 10 Select Save. Cisco WebDialer Cisco WebDialer allows you to place calls on your Cisco Unified IP Phone to directory contacts by clicking on items in a web browser. Your system administrator configures this feature for you. Use WebDialer with User Options Directory...
  • Page 97: Use Webdialer With Another Online Corporate Directory (Not User Options Directory)

    > Settings > Network Configuration > MAC address. Note If you have an Extension Mobility profile, you can select your Extension Mobility logged-in device from the Calling device menu. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 98: Cisco Unified Ip Phones 7906G And 7911G User Guide For Cisco Unified Communications Manager 9.0 (Sccp

    WebDialer-enabled online directory. • Disable Auto Close: If selected, the call window does not close automatically after 15 seconds. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 99: Additional Options

    • Cisco Extension Mobility to apply your phone number and user profile to a shared Cisco Unified IP Phone. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 100 Cisco Extension Mobility, on apply your phone number Cisco Extension Mobility service. page and settings to a shared Cisco Unified IP Phone Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 101: Troubleshooting

    Try the following: • Log into the Extension Mobility service. • Enter a CMC or FAC after dialing a number. (SCCP phones only.) Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 102: Missing Softkey

    You are disconnected from a call that you joined using Barge if the call is put on hold, transferred, or turned into a conference call. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 103: Cannot Use Callback

    The phone will power up (wake) when the system sends the wake up message. You cannot wake the phone before its scheduled power up time. Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 104: Security Error Message

    • Immediately report an audio problem on a current call • Select a general problem from a list of categories and choose reason codes Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 105: Appendix A Warranty

    Your formal Warranty Statement, including the warranties and license agreements applicable to Cisco software, is available on Cisco.com at the following URL: http://www.cisco.com/en/US/docs/general/warranty/English/1Y1DEN__.html Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 106 Warranty Cisco One-Year Limited Hardware Warranty Terms Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP)
  • Page 107 Cisco Extension Mobility call park 18, 34 call pickup 18, 33 Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) IN-1...
  • Page 108 1, 48 Do Not Disturb (DND) light strip documentation using accessing handset rest hanging up options for Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) IN-2...
  • Page 109 See sign in and out parking a call logging out of hunt groups password, See browser password Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) IN-3...
  • Page 110 1, 52 TabSynch customizing TABSynch indicator for TAPS volume for Tool for Auto-Registered Phones Support (TAPS) Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) IN-4...
  • Page 111 See also User Options web pages user settings 77, 78 WebDialer change browser password Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) IN-5...
  • Page 112 Index Cisco Unified IP Phones 7906G and 7911G User Guide for Cisco Unified Communications Manager 9.0 (SCCP and SIP) IN-6...

This manual is also suitable for:

7911g