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7902G - Unified IP Phone VoIP
Cisco 7902G - Unified IP Phone VoIP Manuals
Manuals and User Guides for Cisco 7902G - Unified IP Phone VoIP. We have
6
Cisco 7902G - Unified IP Phone VoIP manuals available for free PDF download: Administration Manual, User Manual, Quick Start Manual, Phone Manual
Cisco 7902G - Unified IP Phone VoIP Administration Manual (208 pages)
Cisco Unified CallManager 5.0
Brand:
Cisco
| Category:
IP Phone
| Size: 4.7 MB
Table of Contents
Table of Contents
5
Preface
13
Overview
13
Audience
13
Objectives
14
Organization
14
Related Documentation
15
Obtaining Documentation
16
Cisco.com
16
Ordering Documentation
17
Product Documentation DVD
17
Documentation Feedback
18
Cisco Product Security Overview
18
Reporting Security Problems in Cisco Products
19
Obtaining Technical Assistance
20
Cisco Technical Support & Documentation Website
20
Submitting a Service Request
21
Definitions of Service Request Severity
22
Obtaining Additional Publications and Information
22
Document Conventions
24
CHAPTER 1 An Overview of the Cisco Unified Ip Phone
33
7912G
37
What Networking Protocols Are Used
40
Feature Overview
42
Configuring Telephony Features
43
Configuring Network Features Using the Cisco Unified IP Phone
44
Providing Users with Feature Information
44
Understanding the Requirements for Installing and Configuring the Cisco Unified IP Phone 7902G, 7905G, and 7912G
45
Setting up Services
48
Adding Users to Cisco Unified Callmanager
49
Chapter 2 Preparing to Install the Cisco Unified IP Phone on Your Network
51
Understanding Interactions with Other Cisco Unified Communications Products
52
Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Callmanager
52
Understanding How the Cisco Unified IP Phone Interacts with the Cisco Catalyst Family of Switches
53
Understanding the Phone Startup Process
54
Understanding Phone Configuration Files and Profile Files
56
Providing Power to the Cisco Unified IP Phone
57
Power Outage
58
Determining the MAC Address of a Cisco Unified IP Phone
59
Adding Phones to the Cisco Unified Callmanager Database
59
Adding Phones with Auto-Registration
60
Adding Phones with Auto-Registration and TAPS
61
Adding Phones with Cisco Unified Callmanager Administration
62
Adding Phones with BAT
62
CHAPTER 3 Setting up the Cisco Unified IP Phone
65
Before You Begin
65
Network Requirements
66
Cisco Unified Callmanager Configuration
66
Network and Access Ports
67
Handset
68
Speaker
68
Safety
68
Installing the Cisco Unified IP Phone
70
Mounting the Phone to the Wall
73
Verifying the Phone Startup Process
74
Configuring Startup Network Settings
75
CHAPTER 4 Configuring Network Settings on the Cisco Unified IP Phone
78
Configuration Methods
78
Accessing Network Settings through the IVR System
79
Accessing Network Settings through a Phone Configuration Web Page
79
Accessing Network Configuration Settings through the Network Configuration Menu
81
Displaying the Network Configuration Menu
81
Unlocking and Locking Options on the Network Configuration Menu
82
Guidelines for Editing Settings in the Network Configuration Menu
83
Verifying Network Settings
84
Modifying DHCP Settings
91
Enabling DHCP
91
Disabling DHCP
93
Releasing a DHCP Address
94
Configuring IP Settings
96
Assigning an IP Address
96
Assigning a Default Router
98
Assigning a Subnet Mask
99
Assigning a Domain Name
101
Assigning DNS Servers
102
Modifying VLAN Settings
104
Configuring VLAN Settings
104
Disabling VLAN
106
Configuring TFTP Options
107
Assigning a TFTP Sever
108
Enabling an Alternate TFTP Server
109
Assigning a Backup TFTP Server
111
Configuring CDP
112
Chapter 5 Configuring Features, Services, and Users
115
Creating Custom Phone Rings
115
Configuring Telephony Features Using Cisco Unified Callmanager Administration
116
Creating Custom Phone Rings
122
Configuring the Corporate Directory
122
Setting up Services
123
Adding Users to Cisco Unified Callmanager
124
CHAPTER 6 Viewing Status, Statistics, Model and Firmware Information on the Cisco Unified IP Phone
125
Viewing Model Information and Serial Number
126
Viewing Status Messages
126
Viewing Network Statistics
127
Viewing Firmware Version
128
CHAPTER 7 Troubleshooting the Cisco Unified IP Phone
130
Resolving Startup Problems
130
Up Process
130
Registering the Phone with Cisco Unified Callmanager
131
Symptom: the Cisco Unified IP Phone Does Not Register with Cisco Unified Callmanager
131
Checking Network Connectivity
132
Verifying TFTP Server Settings
132
Verifying DNS Settings
133
Verifying IP Addressing and Routing
133
Cisco Unified Callmanager and TFTP Services Are Not Running
134
Verifying Cisco Unified Callmanager Settings
134
Creating a New Configuration File
135
Symptom: Cisco Unified IP Phone Unable to Obtain IP Address
136
Cisco Unified IP Phone Resets Unexpectedly
136
Verifying Physical Connection
136
Checking Static IP Address Settings
137
Identifying Intermittent Network Outages
137
Verifying DHCP Settings
137
Verifying Voice VLAN Configuration
137
Eliminating DNS or Other Connectivity Errors
138
Verifying that the Phones Have Not Been Intentionally Reset
138
General Troubleshooting Tips
139
Logging Information for Troubleshooting
141
The Nptcap Tool
143
Resetting the Cisco Unified IP Phone
143
Erasing the Local Configuration
144
Checking the Light Indicators on the Cisco Unified IP Phone 7902G
146
Where to Go for more Troubleshooting Information
147
Appendix
149
Additional Configuration Methods and Parameters
149
TFTP Configuring
150
About Profile Files
150
TFTP Configuring
151
Creating or Updating a Profile File
152
Profile File Conventions
152
Editing a Profile File and Converting It to Binary Format
153
Web Page Configuring
154
Accessing the Web Page for a Phone
154
Web Page Configuring
155
Disabling Web Page Access
156
Device Information
157
Network Configuration
158
Network Configuration
159
Network Statistics
161
Device Logs
162
Configuration Parameters
163
Network Parameters
163
Network Parameters
164
Tone Parameters
168
Audio Parameters
168
Audio Parameters
169
Profile File Parameters
170
Profile File Parameters
171
Appendix
173
Cisco Unified IP Phone 7902G B11
173
IVR System Menu Codes
173
Entering Data in the IVR System
175
Entering Numeric Data
175
Entering Alphanumeric Data
175
Special Characters
176
Navigating the IVR System
178
Appendix
181
Providing Information to Users Via a Website
181
How Users Obtain Support for the Cisco Unified IP Phone
181
How Users Get Copies of Cisco Unified IP Phone Manuals
182
Accessing Cisco Unified IP Phone 7900 Series Elearning Tutorials
182
How Users Subscribe to Services and Configure Phone Features
183
How Users Access Voice Messages
184
Appendix
185
Supporting International Users
185
A P P E N D I X D Supporting International Users
186
Appendix
187
Updating Firmware for the Cisco Unified IP Phone
187
Appendix E Updating Firmware for the Cisco Unified IP Phone
188
Appendix
189
Changing the Graphic on the Cisco Unified IP Phone LCD Screen
189
Appendix F Changing the Graphic on the Cisco Unified IP Phone LCD Screen
191
Appendix
193
Technical Specifications
193
Physical and Operating Environment Specifications
193
Cable Specifications
194
Network Port Pinouts
195
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Cisco 7902G - Unified IP Phone VoIP Administration Manual (184 pages)
for Cisco CallManager 3.3
Brand:
Cisco
| Category:
IP Phone
| Size: 2.17 MB
Table of Contents
Table of Contents
3
Preface
11
Overview
11
Audience
11
Objectives
12
Organization
12
Related Documentation
13
Obtaining Documentation
14
World Wide Web
14
Documentation CD-ROM
14
Ordering Documentation
14
Documentation Feedback
14
Obtaining Technical Assistance
15
Cisco Connection Online
15
Technical Assistance Center
16
Obtaining Additional Publications and Information
17
Document Conventions
18
Chapter 1 An Overview of the Cisco IP Phone
25
Understanding the Cisco IP Phone 7902G
26
Understanding the Cisco IP Phone Models 7905G/7912G
28
What Networking Protocols Are Used
31
Configuring Telephony Features
34
Configuring Network Features Using the Cisco IP Phone
35
Providing Users with Feature Information
35
7902G/7905G/7912G
36
Models 7902G/7905G/7912G
36
Chapter 2 Preparing to Install the Cisco IP Phone on Your Network
41
Understanding Interactions with Other Cisco IP Telephony Products
41
Understanding How the Cisco IP Phone Interacts with Cisco Callmanager
42
Understanding How the Cisco IP Phone Interacts with the Cisco Catalyst Family of Switches
43
Understanding the Phone Startup Process
44
Obtaining Power from the Switch
44
Loading the Stored Phone Image
45
Configuring VLAN
45
Obtaining an IP Address
45
Accessing TFTP Server
46
Requesting Configuration Files
46
Related Topics
47
Resolving Startup Problems
47
Guidelines for Configuring Ports on the Cisco IP Phone Models 7902G/7905G/7912G
48
Connecting to the Network
48
Using the Network Port
48
Using the Access Port
49
Providing Power to the Cisco IP Phone
49
Power Source Design
50
Redundancy Feature
51
Connecting a Handset to a Cisco IP Phone
51
Adding Phones to the Cisco Callmanager Database
52
Using Auto-Registration
52
Adding Phones Manually
54
Adding Phones Manually Using DHCP
54
Assigning Static IP Addresses
55
Using the Bulk Administration Tool
57
Contacting Cisco Callmanager
47
CHAPTER 3 Installing the Cisco IP Phone
59
Before You Begin
59
Network Requirements
60
Cisco Callmanager Configuration
60
Safety
61
Connecting the Cisco IP Phone to the Network
62
Mounting the Phone to the Wall
66
Verifying the Phone Startup Process
67
Configuring Startup Network Settings
68
CHAPTER 4 Configuring Network Settings on the Cisco IP Phone
69
Configuring Methods
69
Accessing Network Configuration Settings from a Cisco IP Phone
70
Accessing Network Configuration Settings through a Phone's Web Page
71
Verifying Network Settings
72
Modifying DHCP Settings
77
Enabling DHCP
78
Disabling DHCP
79
Disabling DHCP Releasing a DHCP Address
79
Configuring IP Settings
83
Assigning an IP Address
83
Assigning a Default Router
85
Assigning a Subnet Mask
87
Assigning a Domain Name
88
Assigning DNS Servers
90
Modifying VLAN Settings
92
Configuring VLAN Settings
93
Disabling VLAN
94
Configuring TFTP Options
96
Assigning a TFTP Sever
96
Enabling an Alternate TFTP Server
98
Assigning a Backup TFTP Server
99
Configuring CDP
100
Chapter 5 Configuring Users, Features, and Services
103
Configuring Telephony Features Using Cisco Callmanager Administration
104
Configuring Telephony Features for the Cisco IP Phone Models 7902G/7905G/7912G
104
Adding Users to Cisco Callmanager
109
Configuring the Corporate Directory
109
Setting up Services
110
Providing Information to Users Via a Web Site
111
How Users Obtain Support for the Cisco IP Phone
111
How Users Get Copies of Cisco IP Phone Manuals
111
How Users Subscribe to Services and Configure Phone Features
112
How Users Configure Phone Features
113
How Users Access Voice Messages
113
CHAPTER 6 Troubleshooting the Cisco IP Phone
116
Obtaining Status, Model, and Version Information
116
Viewing Status Messages
116
Displaying Network Statistics
117
Verifying Model and Serial Number
119
Verifying Firmware Version
120
Monitoring Cisco IP Phones Remotely
121
Resetting the Cisco IP Phone
122
Erasing the Local Configuration
122
Updating the Firmware Version
124
Checking the Light Indicators on a Cisco IP Phone 7902G
125
Resolving Startup Problems
126
Symptom: Cisco IP Phone Does Not Start up
126
Symptom: Cisco IP Phone Not Registering with Cisco Callmanager
127
Checking Network Connectivity
128
Registering the Phone with Cisco Callmanager
128
Verifying IP Addressing and Routing
129
Verifying TFTP Server Settings
129
Cisco Callmanager and TFTP Services Are Not Running
130
Verifying Cisco Callmanager Settings
130
Verifying DNS Settings
130
Creating a New Configuration File
131
Symptom: Cisco IP Phone Resetting
132
Checking Static IP Address Settings
133
Identifying Intermittent Network Outages
133
Verifying DHCP Settings
133
Verifying Physical Connection
133
Eliminating DNS or Other Connectivity Errors
134
Verifying that the Phones Have Not Been Intentionally Reset
134
Verifying Voice VLAN Configuration
134
Resolving Known Issues
135
Where to Go for more Information
137
Appendix
139
Additional Configuration Methods, Parameters, and Procedures
139
TFTP Configuring
140
About Profile Files
141
Creating or Updating a Profile File
142
Profile File Conventions
142
Editing a Profile File and Converting It to Binary Format
143
Web Page Configuring
144
Device Information
146
Network Configuration
146
Network Statistics
148
Device Logs
149
Configuration Parameters
149
Network Parameters
149
Tone Parameters
154
Audio Parameters
157
Profile File Parameters
158
Specifying Firmware Upgrade Instructions for the Cisco IP Phone
159
Using the Interactive Voice Response (IVR) System on the Cisco IP Phone 7902G
160
IVR System Menu Codes
160
Entering Data in the IVR System
162
Navigating the IVR System
164
Changing the Logo on the Cisco IP Phone LCD Screen
165
Collecting Information for Troubleshooting
168
Appendix
171
Technical Specifications
171
Physical and Operating Environment Specifications
171
Cable Specifications
172
Network Port Pinouts
172
I N D E X
175
Cisco 7902G - Unified IP Phone VoIP User Manual (55 pages)
Cisco CallManager Express 3.2
Brand:
Cisco
| Category:
IP Phone
| Size: 3.03 MB
Table of Contents
And Later
1
Answer a Call
3
Redial a Number
3
Forward All Calls
5
Place a Conference Call
5
End a Conference Call
5
Use Audio Paging
5
Soft Key Legend
7
Manage Call Waiting
9
Retrieve Voice-Mail Messages
9
Adjust the Ring Volume
10
Adjust the Display Contrast
10
Divert Incoming Calls
10
Park a Call
11
Call-Blocking (Toll Bar) Override
11
Transfer a Call
11
Pick up Calls
12
Program Personal Speed-Dial Buttons
13
Place a Call from Your Local Directory
13
Place a Call from Your System Speed-Dial Directory
13
View Call History
14
Place a Call from Call History
14
Clear Call History
14
Adjust the Volume for the Current Call
18
Adjust the Call Volume
19
Adjust the Speaker Volume
19
Perform Basic Call Functions
23
Soft Key Legend
25
Mute a Call
27
Place a Call from Your Local Directory
29
Obtain Dial Tone and Place a Call
32
End a Call
33
Hold a Call
33
Manage Call Waiting
34
Using the Navigation Pad and Select Button
34
Directory Transfer
35
Busy Monitored Line
35
Divert Incoming Calls
36
Call-Blocking (Toll Bar) Override
36
Pick up Calls
37
Program Personal Speed-Dial Buttons
38
Place a Call from Your System Speed-Dial Directory
38
View Call History
39
Clear Call History
39
Use the Intercom Feature
39
Model Number
51
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Cisco 7902G - Unified IP Phone VoIP User Manual (55 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 2.32 MB
Table of Contents
Hold a Call
3
Forward All Calls
5
Place a Conference Call
5
End a Conference Call
5
Soft Key Legend
7
Answer a Call
8
Redial a Number
8
Mute a Call
9
Adjust the Display Contrast
10
Divert Incoming Calls
10
Park a Call
11
Call-Blocking (Toll Bar) Override
11
Transfer a Call
11
Pick up Calls
12
Program Personal Speed-Dial Buttons
13
Place a Call from Your Local Directory
13
Place a Call from Your System Speed-Dial Directory
13
View Call History
14
Place a Call from Call History
14
Clear Call History
14
Use Audio Paging
15
Adjust the Call Volume
19
Adjust the Speaker Volume
19
Select the Ring Type
19
Soft Key Legend
25
Hold a Call
26
Place a Call from Your Local Directory
29
End a Call
33
Mute a Call
33
Manage Call Waiting
34
Retrieve Voice-Mail Messages
34
Using the Navigation Pad and Select Button
34
Adjust the Volume for the Current Call
34
Adjust the Ring Volume
35
Directory Transfer
35
Busy Monitored Line
35
Divert Incoming Calls
36
Call-Blocking (Toll Bar) Override
36
Transfer a Call
36
Pick up Calls
37
Program Personal Speed-Dial Buttons
38
Place a Call from Your System Speed-Dial Directory
38
View Call History
39
Place a Call from Call History
39
Clear Call History
39
Use the Intercom Feature
39
Cisco 7902G - Unified IP Phone VoIP Phone Manual (28 pages)
Ip phone for Cisco CallManager
Brand:
Cisco
| Category:
IP Phone
| Size: 0.86 MB
Table of Contents
Table of Contents
3
Getting Started
5
How to Use this Guide
5
Where to Find Additional Information
6
Safety and Performance Information
6
Connecting Your Phone
8
An Overview of Your Phone
10
Buttons and Hardware
10
Understanding Feature Availability
12
Going On-Hook and Off-Hook
12
Basic Call Handling
13
Placing a Call
13
Answering a Call
13
Ending a Call
13
Using Hold and Resume
14
Transferring a Connected Call
14
Making Conference Calls
15
Forwarding Your Calls to Another Number
16
Using Voice Messaging
17
Prioritizing Critical Calls
18
Customizing Phone Settings
19
Adjusting the Volume
19
Setting up Speed Dial Buttons
20
Accessing Your User Options Web Pages
21
Logging in to the User Options Web Pages
21
Troubleshooting Your Phone
22
Cisco One-Year Limited Hardware Warranty Terms
23
Cisco 7902G - Unified IP Phone VoIP Quick Start Manual (29 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.73 MB
Table of Contents
Cisco One-Year Limited Hardware Warranty Terms
2
Connecting Your Phone
4
Adjusting the Handset Rest
7
How Do I Answer a Call
11
Using Additional Features
12
How Do I Use Voice Mail
13
To Set up Voice Mail
13
To Access Voice Mail
13
How Do I Set up a Conference Call
14
How Do I Use Call Waiting
14
How Do I Transfer a Call
15
How Do I Forward All Calls
15
Call Forwarding Tips
16
How Do I Use Speed Dialing
16
Where to Find more Information
16
General Troubleshooting Tips
17
Obtaining Documentation
17
Documentation CD-ROM
18
Ordering Documentation
18
Documentation Feedback
19
Obtaining Technical Assistance
19
Technical Assistance Center
20
Obtaining Additional Publications and Information
22
Safety Notices
23
Advertisement
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