Neccsd Technical Support Services; Maintenance; System Cleaning - NEC POWERMATE PROFESSIONAL - SERVICE MANUAL 05-1997 Service Manual

4-6 Maintenance and Troubleshooting

NECCSD Technical Support Services

NECCSD also offers direct technical support through its Technical Support Center.
(NECCSD technical support is for U.S. and Canadian customers only; international
customers should check with their sales provider.)
Direct assistance is available 24 hours a day, seven days a week. Call the NECCSD
Technical Support Center, toll free, at 1-800-632-4565 (for U.S. only).
Free technical support for hardware is limited to the length of the standard warranty.
Software support for preloaded software is limited to 90 days from the time of the first call
to the NECCSD Technical Support Center. For software support after the initial 90 days or
hardware support after the warranty period, the charges are $30.00 per incident.
Before calling , please have available your system's name, model number, serial number,
and as much information as possible about your system's problem.
For outside the U.S., please contact your local NECCSD sales provider.

MAINTENANCE

This subsection contains general information for cleaning and checking the system,
keyboard, and monitor.
The system, keyboard, and monitor require cleaning and checking at least once a year (and
more often if operating in a dusty environment). No other scheduled maintenance or
lubrication is required.

System Cleaning

Use the following procedure to clean the system:
1. Power off the system and unplug all power cables.
Periodically wipe the outside of the system, keyboard, mouse, and monitor with a
2.
soft, clean cloth. Remove stains with a mild detergent. Do not use solvents or
strong, abrasive cleaners on any part of the system.
Clean the monitor screen with a commercial monitor screen cleaning kit. Or use a
3.
glass cleaner, then wipe with a clean lint-free cloth.
WARNING: Unplug all power cords before
performing any maintenance. Voltage is present
inside the system and monitor even after the
power button is off. All voltage is removed only
when the power cord is unplugged.