Page 1 NEC Computers is prohibited. NEC, PowerMate, and MultiSync are registered trademarks and AccuSync is a trademark of NEC Corporation or one of its subsidiaries. All are used under license.
Page 2: Table Of Contents
Contents Using This Guide Text Conventions..................x Related Documents ................... xi 1 Reviewing System Features Front Features..................1-2 System Controls and Lamps............1-4 LCD Panel..................1-5 Diskette Drive................. 1-5 CD-ROM Drive ................1-6 Optional Combo Drive..............1-6 Speakers ..................1-6 Right Side Features ................. 1-7 Volume Control ................
Page 3 Software..................1-16 Preloaded Software..............1-16 NEC Product Recovery CD ...........1-16 PowerMate Application and Driver CD........1-16 Security..................1-17 2 Setting Up the System Cable Connections...................2-2 Startup.....................2-2 Shutdown ....................2-3 Power-Saving Operation ................2-4 System Care ....................2-5 Protecting Your System From Damage ..........2-5 Keeping Your System in Good Condition ........2-6 Moving or Shipping Your System ............2-7...
Page 4 Speaker Problems ................5-7 How to Clean the Mouse ................. 5-7 6 Getting Services and Support NEC Computers Web Site............... 6-2 NEC Computers FTP Site ............... 6-3 Email/Fax Technical Support Service ............6-3 NEC Computers Technical Support Services ........... 6-4 Contents v...
Page 5 A Setting Up a Healthy Work Environment Making Your Computer Work for You............A-2 Arrange Your Equipment ................A-3 Adjust Your Chair ..................A-4 Adjust Your Input Devices..............A-6 Adjust Your Monitor ................A-8 Vary Your Workday ................A-10 Pre-existing Conditions and Psychosocial Factors........A-11 Checking Your Comfort: How Do You Measure Up? ......A-11 Checking Your Chair..............A-11 Checking Your Keyboard .............A-12 Checking Your Mouse ..............A-12...
Page 6 Dimensions.....................B-8 System....................B-8 Keyboard..................B-8 Power .....................B-9 Operating Environment ................B-9 Compliance.....................B-9 Index Regulatory Statements Contents vii...
Page 7: Using This Guide
® Utility, NEC Customize Utility, PowerMate Application and Driver ® CD, NEC INFO Center, NEC Product Recovery CD, and Intel ® Pentium III Serial Number Control Utility. The chapter also includes information for setting the password jumper. T Chapter 4, Adding Expansion Devices, provides installation...
Page 8: Text Conventions
Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in Appendix A, Setting Up a Healthy Work Environment. Text Conventions This guide uses the following text conventions.
Page 9: Related Documents
Information in the Release Notes is the result of product testing. Your system also comes with the NEC INFO Center, an online guide to your PowerMate 2000 system. It provides information about the system through the following online modules: Tour, User’s Guide, Questions,...
Page 10: Reviewing System Features
Reviewing System Features Front Features Right Side Features Left Side Features Rear Features Bottom Features Microdesktop Chassis System Overview...
Page 11: Front Features
Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use the computer in the manner described in Appendix A, “Setting Up a Healthy Work Environment.” This chapter highlights system hardware and software features, and describes system security features.
Page 12 PowerMate 2000 system unit front features A – CD-ROM Drive F – Diskette Drive B – CD-ROM Drive Lamp G – Diskette Eject Button C – CD-ROM Disc Eject Button H – Hard Drive Lamp D – CD-ROM Disc Emergency Eject I –...
Page 13: System Controls And Lamps
System Controls and Lamps System unit controls include a power/sleep button, power lamp, sleep lamp, and hard drive activity lamp. T Power/sleep button To turn system unit and LCD panel power on, press the power/sleep button. To turn off power, press the button and hold in place for four or more seconds before releasing.
Page 14: Lcd Panel
LCD Panel The system comes with an LCD panel that you can adjust up or down and side-to-side for a comfortable viewing position. The panel uses a 15-inch, twisted nematic Thin Film Transistor (TFT) Super Video Graphics Array (SVGA) color screen. The screen has a brightness of 200 candlepower and a maximum resolution of 1024 x 768 pixels.
Page 15: Cd-Rom Drive
CD-ROM Drive All systems come with a variable speed CD-ROM drive. Use the CD-ROM drive to load and start programs from a compact disc (CD). You can also use the CD-ROM drive to play your audio CDs. The CD-ROM drive operates at different speeds depending on whether the CD you are using contains data or music.
Page 16: Right Side Features
Right Side Features The following figure shows the features on the right side of the system unit. Brief descriptions of the features follow the figure. PowerMate 2000 right side features A – Volume Control E – USB Connectors (2) B – Headphone Jack F –...
Page 17: Audio Connectors
Audio Connectors Your system unit has the following audio connectors: T Microphone-in jack Use this jack to connect a microphone for recording audio information in your data files. T Line-in jack Use this jack to connect a stereo audio device such as a stereo amplifier or a cassette for playback or recording.
Page 18: Left Side Features
Left Side Features The following figure shows the features on the left side of the system unit. Brief descriptions of the features follow the figure. PowerMate 2000 left side features A – Slot 1 Card Eject Button D – PC Card Slot 1 B –...
Page 19: System Unit Fans
System Unit Fans The system’s two fans cool system unit components to prevent them from overheating. Keep the area near the fan vents clear for proper ventilation. The fans are inside the system unit, and the vents are on the left side and top of the unit.
Page 20: Ps/2 Mouse Port
PS/2 Mouse Port The system unit comes with a mouse port that supports a ® personal system/2 -compatible (PS/2-compatible) mouse with a 6-pin mini DIN connector. Use this port to connect the PS/2 mouse shipped with your system. Kensington Lock Slot The lock slot on the rear of the system accepts a Kensington Security Standard connector or other locking device.
Page 21: Optional Modem Connector
The system unit comes with a VGA connector on the rear of the system unit. ® Use this connector to connect an optional NEC MultiSync monitor, NEC AccuSync™ monitor, or other VGA-compatible monitor with a 15-pin connector. You can also attach a projector with a 15-pin connector to this connector.
Page 22: Bottom Features
Bottom Features A panel on the bottom of the system unit covers the two memory expansion sockets and the password clear jumper. (See Chapter 4, “Adding Expansion Devices,” for information on removing the panel.) PowerMate 2000 bottom features A – SO-DIMM Socket 1 C –...
Page 23: Password Clear Jumper
“Jumper Settings” and “Security Menu” in Chapter 3. Microdesktop Chassis The NEC Microdesktop chassis conforms to NEC’s Very-Small Form Factor and Flat Panel Display Specification. The microdesktop has the following features: T small size chassis that is 85 percent smaller and correspondingly...
Page 24: System Overview
System Overview The system hardware and software deliver the performance and technologies needed for all your challenging tasks today and into the future. Hardware The PowerMate 2000 system includes the following hardware features: T PC99 Compliance All the hardware in the system is certified by Microsoft to be PC99 compliant.
Page 25: Software
If you have a Windows 2000/Windows NT configuration, you must choose the operating system you want to load. The operating system you choose is your only operating system and is the one that the NEC Product Recovery program restores. The system also comes preloaded with the Intel Processor Serial Number Control Utility.
Page 26: Security
T NEC INFO Center Get quick access to comprehensive information about your system in the online NEC INFO Center. NEC INFO modules include Tour, User’s Guide, Questions, Solutions, and Services. See “NEC INFO Center” in Chapter 3 for a description of the documentation and how to use the INFO Center.
Page 27 T Security Lock Slot The security lock slot on the rear of the system accepts a Kensington Security Standard connector or other locking device. Secure the locking device to the security lock slot and to an immovable object to protect your system from theft. T Anti-theft Bracket The anti-theft bracket can be used to secure your mouse and keyboard cables.
Page 28: Setting Up The System
Setting Up the System Cable Connections Startup Shutdown Power-Saving Operation System Care More Information...
Page 29: Cable Connections
Note At the bottom of the NEC startup screen, the following message appears: Press F2 to enter BIOS Setup . If you want to enter the BIOS Setup Utility, immediately press F2 while the startup screen displays. (See Chapter 3, “Configuring the System,”...
Page 30: Shutdown
If a problem occurs, a series of beeps might sound. If this happens repeatedly after powering on, power off the system and go to Chapter 5, “Solving System Problems.” The chapter provides helpful hints for solving system problems. If the system displays a message indicating that system settings have changed, run the BIOS Setup Utility (see Chapter 3, “Configuring the System”).
Page 31: Power-Saving Operation
Click on the taskbar and click . Select Start Shut Down Shut down , then click or press for shut down, the computer Enter depending on your operating system. If the system is configured with Windows 98 or Windows 2000, the system shuts down automatically after a short interval.
Page 32: System Care
T Use your Norton virus scan protection software regularly to protect the system from viruses. If you plan to load software programs other than the ones NEC Computers has supplied on the PowerMate Application and Driver CD, NEC Computers strongly recommends that you take the necessary steps, such as backing up your system and performing virus checks, to protect the system and your data.
Page 33: Keeping Your System In Good Condition
T Position the system away from direct sunlight and extreme hot and cold temperatures. The recommended operating environment is from 50°F to 95°F (10°C to 35°C). The recommended non-operating environment (shipping or storage) is from 14°F to 158°F (-10°C to 70°C). T After turning off power, wait about five seconds for the hard drive to spin down before you power on again.
Page 34: Moving Or Shipping Your System
Moving or Shipping Your System Use these steps to prepare the system for moving or shipping. Back up your files on the hard drive to diskettes, server hard drive, or other backup devices. Take precautions for storing and transporting storage media so that they are not exposed to magnetic fields or electrical impulses.
Page 35: More Information
Once the system is up and running, we suggest that you do the following. T See “Setting Up a Healthy Work Environment” in Appendix A. T Install applications provided by NEC Computers on the PowerMate Application and Driver CD. T Install any of your own applications. See the documentation that comes with the application.
Page 36: Configuring The System
Configuring the System Configuration Tools and Utilities BIOS Setup Utility Hard Drive Security FLASH Utility NEC Customize Utility PowerMate Application and Driver CD NEC INFO Center NEC Product Recovery CD System Board Jumper Settings Intel Processor Serial Number Control Utility...
Page 37: Configuration Tools And Utilities
T FLASH Utility for BIOS updates T NEC Customize Utility for launching the Application and Driver CD T NEC INFO Center for quick access to information about your system T PowerMate Application and Driver CD for installing drivers and software...
Page 38 Configuration Tools and Utilities Configuration Method, Tool, or Utility Hard drive, reformatting NEC Product Recovery CD Hard drive, setting a pre-delay BIOS Setup (Power Menu) Inactivity timeout, setting BIOS Setup (Power Menu) Keyboard options BIOS Setup (Main Menu) Memory, checking...
Page 39: Bios Setup Utility
BIOS Setup Utility to set features that customize your system, such as security features. NEC Computers recommends that you print out or write down your current BIOS Setup parameters and store the information in a safe place.
Page 40 T Security Use this menu to set User and Supervisor Passwords, security mode, password on boot, network boot, virus check, and system backup reminder. T Power — Use the Power Menu to set power management parameters such as power savings, auto suspend timeout, hard disk timeout, system switch, resume on modem ring, resume on time, and resume time.
Page 41: Main Menu
To select one of the six menus from the menu bar, use the left and right arrow keys. Use the up or down arrow keys to select an item under the menu. Menu items preceded by a > contain a submenu of selectable fields for setting system parameters.
Page 42 Main Menu Items Menu Item Settings (default is bold) System Time Set system time in this field. Press Tab or Enter to move between hour, minute, and second fields. Example: 09:30:50 System Date Set system date in this field. Press Tab or Enter to move between month, date, and year fields.
Page 43 Main Menu Items Menu Item Settings (default is bold) Primary IDE Master xxxxx MB Primary IDE Slave None Secondary IDE Master CD-ROM Secondary IDE Slave None Note: The following setting information applies to the primary and secondary master and slave devices. Each device menu item displays the hard drive or CD-ROM identifier if a device is installed.
Page 44 Main Menu Items Menu Item Settings (default is bold) Type User, Auto, None, CD-ROM, IDE/ATAPI Removable, Other ATAPI When set to Auto, the values for Cylinders, Heads, Sectors, Total Sectors, and Maximum Capacity are displayed but are read only. When set to Auto, the BIOS detects what the drive is capable of, not the translation mechanism that was used to format the drive.
Page 45 Main Menu Items Menu Item Settings (default is bold) Multi-Sector Transfers Disabled, 2, 4, 8, 16 sectors Determines the number of sectors per block for multi-sector transfers. When Type is Auto, value in Multi-Sector Transfers field is auto-detected and field is read only.
Page 46 Main Menu Items Menu Item Settings (default is bold) Keyboard Features Press Enter to check or change keyboard parameters. Numlock Auto, On, Off Selects the power-on state for Numlock. Key Click Disabled, Enabled Enables or disables key click. Keyboard auto-repeat rate 30/sec, 26.7/sec, 21.8/sec, 18.5/sec, 13.3/sec, 10/sec, 6/sec, 2/sec Selects key repeat rate.
Page 47: Advanced Menu
Main Menu Items Menu Item Settings (default is bold) Extended Memory Displays amount of extended memory detected during boot. This field is read-only and cannot be changed from BIOS Setup. Example: 129024 KB BIOS Revision Displays the BIOS revision number. This field is read-only and cannot be changed from the BIOS Setup.
Page 48 Advanced Menu Menu Item Settings (default is bold) Plug and Play OS No, Yes Select Yes if you are booting a Plug and Play capable operating system. Select No if you want the BIOS to configure non-boot devices. Reset Configuration Data No, Yes Select Yes if you want to clear the Extended System Configuration Data (ESCD) area.
Page 49 Advanced Menu Menu Item Settings (default is bold) Cache Base 0-512K Uncached, Write Through, Write Protect, Write Back Controls caching of 512K base memory. Cache Base 512-640K Uncached, Write Through, Write Protect, Write Back Controls caching of 512K-640K base memory. Cache Extended Memory Uncached, Write Through, Write Protect, Area...
Page 50 Advanced Menu Menu Item Settings (default is bold) I/O Device Configuration Press Enter to access the following submenus. Serial Port A Disabled, Enabled, Auto Setting at Enabled allows the user to configure the port. Setting at Auto enables the BIOS or operating system to configure the port.
Page 51 Advanced Menu Menu Item Settings (default is bold) Floppy Disk Controller Disabled, Enabled, Auto Setting at Enabled allows the user to configure the controller. Setting at Auto enables the BIOS or operating system to configure the controller. Base I/O Address Primary, Secondary Sets the base I/O address for the controller.
Page 52: Security Menu
Advanced Menu Menu Item Settings (default is bold) Clear All DMI Event Logs No, Yes Selecting No prevents clearing out the DIMM event logs. Event Logging Enabled, Disabled Selecting Enabled permits logging of DMI events. Press Enter. Select Yes or No to “Mark all Mark DMI Events As Read Events as read?”...
Page 53 Security Menu Items Menu Item Settings (default is bold) Supervisor Password Is Clear, Set Status only, user cannot modify. Supervisor password controls access to the BIOS Setup Utility. User Password Is Clear, Set Status only, user cannot modify. User password controls access to the system at boot.
Page 54 Security Menu Items Menu Item Settings (default is bold) Security Mode Press Enter to access the Security Mode. Use this mode to select Password (default), SmartCard, or FingerPrint. Press Enter to open the selected field. Use the SmartCard field to assign access to the SmartCard Reader by the supervisor and/or user.
Page 55 If the master password is forgotten and the hard drive is installed in another system, data cannot be accessed on the hard drive. Once these passwords are set, NEC Computers Inc. has no capacity to remove them. Primary Master HDD...
Page 56: Power Menu
Power Menu Choose the Power Menu by selecting Power in the legend bar on the Main Menu screen. Other Power Menu options are available by selecting submenus. Use the arrow keys to select one of the Power Menu options and press to select a submenu.
Page 57: Boot Menu
Power Menu Settings Menu Item Settings (default is bold) System Switch Sleep Button, Power Button Select Power Button to turn the system on or off. Resume On Modem Ring Off, On Setting to On allows the system to wake up when an incoming call is detected on the modem (if installed).
Page 58 Boot Menu Settings Menu Item Settings (default is bold) Restore On AC/Power Loss Power Off, Last State, Power On Power Off setting keeps power off until power button is pressed. Last State setting restores the previous state before power loss occurred. Power On setting restores power to the system.
Page 59: Exit Menu
Boot Menu Settings Menu Item Settings (default is bold) Removable Devices Press Return Operating system assigns drive letters to the devices in this list and in the order displayed. Device order can be changed. Use the up or down arrow to select a device, then press –...
Page 60: Hard Drive Security
If you forget the master password and install the drive in another system, you cannot access the data on the hard drive. Once you set these passwords, NEC Computers Inc. has no capability of removing them. If you install the hard drive in another PowerMate system with hard disk drive security enabled, you must enter the password to allow access to the hard drive.
Page 61: Changing Hard Disk Drive Passwords
Enter a master HDD password and press . The system prompts Enter you to reenter the password to verify. Reenter the master HDD password and press Enter . The system confirms the creation of the master password and prompts you to enter a user password.
Page 62: Moving The Hard Drive
With hard disk drive security enabled on the original NEC PowerMate 2000 system, the system boots normally. If you install the hard drive in another NEC PowerMate system with security enabled, you must enter the master password to access the hard drive.
Page 63: Flash Utility
Update the FLASH ROM with a BIOS FLASH diskette. The diskette contains the latest version of the BIOS code. You can get the diskette from NEC Computers or download the BIOS from the NEC Computers web site. See Chapter 6 for download and web site information.
Page 64: Powermate Application And Driver Cd
PowerMate Application and Driver CD The PowerMate Application and Driver CD provides drivers, utilities, NEC INFO Center, internet browser, and a variety of software applications for use with your PowerMate system. Use these steps to launch the Application and Driver CD.
Page 65: Nec Info Center
The INFO Center opening screen appears (see the following figure). Click on an NEC INFO Center module of your choice, depending on the information you want to see. We suggest you start with the Tour module.
Page 66: Nec Product Recovery Cd
NEC INFO Center NEC Product Recovery CD The NEC Product Recovery CD contains the NEC Product Recovery utility that allows you to restore your system to its initial installation state. You should only use the Product Recovery CD as a last resort. Check the problem checklist in Chapter 5 for information about solving problems before using the Product Recovery CD.
Page 67: Performing Full Disk Restore
Choose your restore option carefully to prevent losing data and applications installed on your system. NEC Computers suggests that you contact Technical Support Services for assistance in restoring your hard drive. See Chapter 6, “Getting Service and Support,” for information on obtaining NEC Computers support.
Page 68 If you decline, the recovery utility exits. Do not turn off or disturb the system during the following recovery process. At the NEC Product Recovery utility screen, select Full Disk Drive restore your hard disk drive to its original factory installed state.
Page 69: Performing Partition Only Restore
Only use the Partition Only restore option if the preinstalled software on drive C: is unusable. If you have any question about performing a Partition Only restore, NEC Computers suggests that you contact Technical Support Services before starting the restore procedure.
Page 70 If you decline, the recovery utility exits. Do not turn off or disturb the system during the following recovery process. At the NEC Product Recovery utility screen, click Partition Only restore drive C: of a multiple partitioned drive to its original factory installed state.
Page 71: System Board Jumper Settings
System Board Jumper Settings The system has an easily accessible jumper for clearing your password if you forgot it. If you need to clear your password, set the jumper as follows. Wake a system in sleep mode, save and close any open applications, close Windows, power down, and unplug the system’s AC power adapter and any external options.
Page 72: Intel Processor Serial Number Control Utility
Remove the jumper from pins 1 and 2 to clear your password. Place the jumper back on pins 1 and 2. Replace the access panel, plug in the AC power adapter, and power up the system. At the startup screen, press to open the BIOS Setup Utility.
Page 73: Installation
Installation The Intel Processor Serial Number Control Utility (version 1.03) comes already installed on the system. The system ships with the processor serial number turned off. Processor Serial Number The Intel processor serial number, a feature of the Pentium III processor, is an identifier for the processor.
Page 74 What is the default state of the processor serial number? The default state of the processor serial number is on, until the Processor Serial Number Control Utility is installed. Once the Processor Serial Number Control Utility is installed, it turns the processor serial number off by default.
Page 75: Technical Support
Technical Support For world wide 7 days a week, 24 hours a day technical support, please visit the Intel support web site at http://support.intel.com Email: support@intel.com In the United States, call from 5:00 a.m. to 5:00 p.m. 800-628-8686 Pacific Standard Time. For world wide phone contacts, please see http://support.intel.com/support/feedback.htm 3-40 Configuring the System...
Page 76: Adding Expansion Devices
Adding Expansion Devices Safety Precautions USB Devices PC Cards Memory Modules Hard Drive Parallel Printer External Monitor Serial Devices...
Page 77: Safety Precautions
This chapter provides information for adding a variety of industry- standard expansion devices to your system. Included in the chapter are procedures for installing: T USB devices T PC Cards T memory modules T hard drive T printer T external monitor T external serial devices.
Page 78: Usb Devices
T Dissipate static electricity before handling any system components (PC Cards, memory modules) by touching a grounded metal object, such as the unpainted bottom plate on the system unit. If possible, use antistatic devices, such as wrist straps and floor mats. T Always hold a PC Card or memory module by its edges.
Page 79: Pc Cards
Connecting USB devices is easy. You don’t need to turn off the system to connect or disconnect the devices. Simply match the connectors on the USB cable to the USB port on your system and the port on the USB device, then plug in the cable.
Page 80 To insert a PC Card, follow these steps. Remove the PC Card slot cover by pressing the eject button next to the slot. Pull the cover out of the slot and save it. Align the PC Card so that the connector end points toward the PC Card slot and that the printed label side is up.
Page 81: Removing A Pc Card
Use the software installed on your system to check PC Card slot availability. In the Microsoft Windows 98 SE or Microsoft Windows 2000 operating system, a PC Card icon should be in the control panel or on the right side of the task bar. The icon shows which slot contains a PC Card and which slot is empty.
Page 82: Memory Modules
Memory Modules Memory modules are installed into one or two SO-DIMM sockets on the system board. The sockets are accessible from the bottom of the system unit. The sockets support up to 512 MB of high-speed memory. The system supports 144-pin PC100 SDRAM modules in 64-MB, 128-MB, and 256-MB non-ECC memory configurations.
Page 83: Checking System Memory
Checking System Memory If you do not know how much memory is installed in your system, check the amount by using the following procedure. On the Microsoft Windows 98, Windows 2000, or Windows NT 4.0 desktop, point to My Computer and click the right mouse button.
Page 84 Positioning the LCD panel To prevent damage to the LCD panel, be sure to position the unit with the LCD panel facing up. Positioning the system for memory upgrade A – Memory Module Panel B – Screw Remove the screw securing the memory module panel and remove the panel.
Page 85 Locate an empty module slot. If you need to remove one or both modules, see “Removing a SO-DIMM Module” in the next section. Before you install a SO-DIMM, reduce static discharge by touching a metal part on the system unit. Install the SO-DIMM module as follows (see the following figure).
Page 86: Removing A So-Dimm Module
Removing a SO-DIMM Module If you need to remove a SO-DIMM module, use the following steps. To prevent damage to system components and the memory modules, wake a system in sleep mode, exit Windows, power down the system, and unplug the AC adapter power cord from the power source.
Page 87: Hard Drive
Hard Drive You can upgrade or replace your hard drive without removing the system unit cover. The hard drive is located on the right side of the system unit, under the hard drive access panel. To upgrade or replace the hard drive, you must first remove the installed drive (see “Removing a Hard Drive,”...
Page 88 Releasing the hard drive access panel A – Latches B – Hard Drive Access Panel Grasp each end of the interface cable connector (not the cable) and carefully unplug the cable connector from the hard drive. The connector seats tightly on the hard drive and requires a firm pull. To prevent damage to the hard drive interface cable when unplugging it, pull on the cable connector, not the cable.
Page 89: Installing A Hard Drive
Installing a Hard Drive Install a hard drive as follows. Remove the installed hard drive (see “Removing a Hard Drive” earlier in this chapter). Check that the interface cable is out of the way and not behind the system cover. To prevent damage to the pins on the hard drive connector when seating the drive, press in on the sides of the connector and not on the pin area.
Page 90: Parallel Printer
External Monitor You can add a standard Plug and Play external monitor to the system unit. The VGA connector on the back of the system unit supports any size NEC ® MultiSync monitor, NEC AccuSync™ monitor, or other VGA-compatible monitor with a 15-pin connector.
Page 91: Solving System Problems
Solving System Problems Solutions to Common Problems How to Clean the Mouse...
Page 92: Solutions To Common Problems
You may occasionally encounter a problem with the system. In most cases, the problem is one that you can solve yourself. The system has a built-in program that automatically checks its components when the system is powered on. If there is a problem, the system displays an error message.
Page 93 Center. T System does not maintain date, time, system configuration information. Have the CMOS battery checked and replaced by an NEC Computers authorized service center. The battery is not user replaceable. T System does not boot from hard drive. The system usually tries to start from the diskette drive before it starts from the hard drive.
Page 94: Diskette Drive Problems
T System shuts off instead of going into sleep mode. You pressed and held in the power/sleep button for more than four seconds. For sleep mode, press in the button and immediately release. T System does not shut off after pressing the power/sleep button. You might not have pressed and held in the power/sleep button long enough.
Page 95: Lcd Panel Problems
LCD Panel Problems Check the following problems to see the possible cause and solution. T Screen is dark or the display is hard to read. Adjust the LCD panel brightness control setting. (Note that the brightness setting returns to the system default setting on power down.) Press a key or move the mouse to take the system out of the power management mode.
Page 96: Cd-Rom Drive Problems
CD-ROM Drive Problems Check the following problems to see the possible cause and solution. T The system does not see the drive. The drive designation is wrong and should be changed. The drive designation depends upon the storage device configuration in your system.
Page 97: Speaker Problems
Speaker Problems Check the following problems to see the possible cause and solution. T Speaker volume is too low. Adjust the volume control on the side of the system unit. If the volume is still too low, adjust the volume through the system software. See your Microsoft Windows Multimedia online help.
Page 98 Typical mouse ball cover A – Mouse Ball Cover Rotate the ball cover counterclockwise and remove the cover. Turn the mouse over so that the cover and ball fall into your palm. Clean the mouse as follows. Use tap water, or tap water and a mild detergent, to clean the mouse ball.
Page 99: Getting Services And Support
Getting Services and Support NEC Computers Web Site NEC Computers FTP Site Email/Fax Technical Support Services NEC Computers Technical Support Services...
Page 100: Nec Computers Web Site
NEC Computers Web Site If you have access to the Internet (via your network or optional modem), you can access the NEC Computers web site. You can do this through a commercial online service or through your Internet account. The NEC Computers web site contains general information about NEC Computers and its products.
Page 101: Nec Computers Ftp Site
NEC Computers FTP Site You can use the Internet to access the NEC Computers FTP (file transfer protocol) site to download various files (video drivers, printer drivers, BIOS updates, and Setup Disk files). The files are essentially the same files as on the NEC Computers web site.
Page 102: Nec Computers Technical Support Services
Support Center. (Technical support is for U.S. and Canadian customers only; international customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week. Call the NEC Computers Technical Support Center, toll free, at (U.S.
Page 103: Setting Up A Healthy Work Environment
Setting Up a Healthy Work Environment Making Your Computer Work for You Arrange Your Equipment Adjust Your Chair Adjust Your Input Devices Adjust Your Monitor Vary Your Workday Pre-existing Conditions and Psychosocial Factors Checking Your Comfort: How Do You Measure Up?
Page 104: Making Your Computer Work For You
Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burning, cramping, stiffness, throbbing, weakness, soreness, tingling and/or numbness in the hands, wrists, arms, shoulders, neck, back, and/or legs.
Page 105: Arrange Your Equipment
Arrange Your Equipment Arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the table or stand that holds your computer equipment or raising the seat height of your chair.
Page 106: Adjust Your Chair
Adjust Your Chair Your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: T Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. T Use the entire seat and backrest to support your body.
Page 107 T Extend your lower legs slightly so that the angle between your thighs and lower legs is 90° or more. T Place your feet flat on the floor. Only use a footrest when attempts to adjust your chair and workstation fail to keep your feet flat. T Be sure that you have adequate clearance between the top of your thighs and the underside of your workstation.
Page 108: Adjust Your Input Devices
Adjust Your Input Devices Follow these points in positioning your keyboard and mouse. T Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. T If you use a mouse, position it at the same height as the keyboard and next to the keyboard.
Page 109 T Type with your hands and wrists floating above the keyboard. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. T Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach keys, move your whole arm.
Page 110: Adjust Your Monitor
Adjust Your Monitor Correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. T Adjust the monitor height so that the top of the screen is at or slightly below eye level.
Page 111 T Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen. T If reflected light makes it hard for you to see your screen, use an anti- glare filter.
Page 112: Vary Your Workday
Vary Your Workday If you use your computer for prolonged periods, follow these instructions. T Vary your tasks throughout the day. T Take frequent short breaks that involve walking, standing, and stretching. During these breaks, stretch muscles and joints that were in one position for an extended period of time.
Page 113: Pre-Existing Conditions And Psychosocial Factors
Note For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations. ANSI/HFS Standard No. 100-1988. The Human Factors Society, Inc., P.O. Box 1369, Santa Monica, California 90406. Pre-existing Conditions and Psychosocial Factors Pre-existing conditions that may cause or make some people more susceptible to musculoskeletal disorders include the following: hereditary...
Page 114: Checking Your Keyboard
Checking Your Keyboard T Is your keyboard angled so your wrists are straight when you type? T Is your keyboard directly in front of you? T Do you avoid resting your wrists on sharp edges? T Do you press the keys gently and not bang on them? Checking Your Mouse T Is your mouse at the same height as the keyboard and next to the keyboard?
Page 115 For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations. ANSI/HFS Standard No. 100-1988. The Human Factors Society, Inc., P.O. Box 1369, Santa Monica, California 90406 This appendix was prepared in consultation with Dr. David Rempel of the University of California/San Francisco Ergonomics Program and Mr.
Page 116: B System Specifications
System Specifications System Board System Peripherals Dimensions Power Operating Environment Compliance...
Page 117: System Board
System Board The following sections give the specifications for major components on the system board. System Processor T Intel Pentium III 933-MHz or higher processor, 133-MHz or higher T Support — 32-bit addressing, 64-bit data T Primary cache — 32 KB integrated on processor T Secondary cache —...
Page 118: Input/Output (I/O) Features
Input/Output (I/O) Features Industry-standard interfaces integrated on system board: T Universal Serial Bus (USB) — two USB ports support two USB peripherals directly to the system. With appropriate connector, the system supports up to 127 daisy-chained devices. Supports 12 megabits (Mbs) per second. T Parallel —...
Page 119: Sound Controller
Sound Controller All systems come with audio integrated on the system board. The audio is based on the Intel 82801 (ICH) chip and Analog Devices AD1881A chipset. Features include: T Compatible with Sound Blaster Pro ™ ™ , Sound Blaster 2.0, MPU-401, ®...
Page 120: Graphics Controller
Graphics Controller Systems come with the AGP graphics controller chip integrated on the Intel 82810E chipset. Features include: T Direct AGP (integrated AGP) T Video memory shared with main memory through DVM Technology T Integrated Hardware Motion Compensation T 2D/3D graphics T 4-MB memory T GMCH with DDM/DDM+.
Page 121: External Monitor
The LCD panel supports the following resolutions: T 320 x 200 (256/High color), 60-Hz vertical frequency T 320 x 240 (256/High color), 60-Hz vertical frequency T 640 x 400 (256/High color), 60-Hz vertical frequency T 640 x 480 (256/High color/True color), 60-Hz vertical frequency T 800 x 600 (256/High color/True color), 60-Hz vertical frequency T 1024 x 768 (256/High color/True color), 60-Hz vertical frequency.
Page 122: Mouse
Mouse Systems come with a PS/2-compatible mouse. Diskette Drive Systems come with a 1.44-MB Mobile Diskette Drive. T Capacity — High density mode: Unformatted: 2.00/1.00 MB Formatted: 1440 KB (512B 18 Sec) 720 KB (256B 18 Sec) — Normal density mode: Unformatted: 1.00/0.50 MB Formatted:...
Page 123: Combo Drive
Combo Drive Some systems might come with an optional combination DVD-ROM and CD-RW drive. The specifications for the combination drive vary, depending on the manufacturer and speed of the installed drive. PC Card Slots Systems come with two CardBus card slots that support: T Two Type II PC Cards or one Type III PC Card T 32-bit CardBus and 16-bit PC Card technology.
Page 124: Power
FCC CFR 47 Part 15, Subpart B UL 1950 3rd edition Canadian: C-UL C22.2 No.950-95 ICES-003 Issue 2, Revision 1 Year 2000: YMARK 2000 NEC Y2KTEST.EXE WHQL DMI 2.3 Self Certification Test Suite Energy Star All systems are Energy Star Compliant System Specifications B-9...
Page 125: Index
Index CD-ROM drive controls, 1-6 problems, 5-6 Acrobat reader, 1-17 specifications, B-7, B-8 AGP graphics, 1-15 Chair, adjusting, A-4, A-11 Anti-theft bracket, 1-8 Chassis features, 1-8 features, 1-14 Application and Driver CD, 3-29 Checking system memory, 4-8 Audio Cleaning connectors, 1-8 keyboard, 2-6 features, 1-8 LCD panel, 2-6...
Page 126 Controls and lamps adding monitor, 4-15 hard drive lamp, 1-4 adding PC Cards, 4-4 power/sleep button, 1-4 adding printer, 4-15 power/sleep lamps, 1-4 adding serial devices, 4-15 adding USB devices, 4-3 safety precautions, 4-2 Exterior, cleaning, 2-6 Date incorrect, 5-3 DC power connector, 1-12 Dimensions Fans...
Page 127 Hardware features, 1-15 Healthy work environment, A-2 Memory Help checking, 4-8 24-hour services, 6-2 sockets, 1-13 SO-DIMMs, 4-7 specifications, B-2 I/O specifications, B-3 system, 1-14, 1-15, 4-7 Intel Processor Serial Number total system, 4-7 Control Utility, 3-37 upgrading, 4-7 video, 1-14, 1-15, 4-7 Menu Jumper Advanced, 3-4, 3-12...
Page 128 6-4 date, incorrect, 5-3 web site, 6-2 disk error, 5-2, 5-4 NEC Customize Utility, 3-28 diskette drive, 5-4 NEC INFO Center, 1-17, 3-30 keyboard/mouse, 5-5 uninstalling, 3-31 LCD panel, 5-5 NEC Product Recovery CD, 1-16 password, 5-4...
Page 129 hard drive, 1-18, 3-25 features, 1-16 password, 1-17 Microsoft Internet Explorer, 1-16 Windows, 1-18 Norton AntiVirus, 1-17 Serial device Sound controller adding, 4-15 specifications, B-4 Serial port Speakers features, 1-11 location of, 1-6 Service problems, 5-7 direct assistance, 6-4 specifications, B-8 email/fax, 6-3 volume control, 1-6 Settings...
Page 130 Surge suppressor, connecting, 2-5 CD-ROM drive, 5-6 System common problems, 5-2 cleaning, 2-6 date, incorrect, 5-3 maintaining condition, 2-6 disk error, 5-2, 5-4 problems, 5-2 diskette drive, 5-4 protecting from damage, 2-5 keyboard/mouse, 5-5 System features LCD panel, 5-5 anti-theft bracket, 1-8 password, 5-4 audio, 1-8 power, 5-2...
Page 131 Web site NEC Computers, 6-2 Windows 2000, 1-16 98 SE, 1-16 NT, 1-16 security, 1-18 Index-7...
Page 132: Regulatory Statements
Regulatory Statements The following regulatory statements include the Federal Communications Commission (FCC) Radio Frequency Interference Statement, compliance statements for Canada and Europe, battery disposal and replacement information, and the Declaration of Conformity. FCC Statement for United States Only Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Page 133: Battery Replacement
A lithium battery maintains system configuration information. In the event that the battery fails to maintain system configuration information, NEC Computers recommends that the battery be replaced. For battery replacement information, call the NEC Computers Technical Support Center (see Chapter 6 for Technical Support Center information).
Page 134: Battery Disposal
Battery Disposal The CMOS battery is made of lithium. Contact your local waste management officials for other information regarding the environmentally sound collection, recycling, and disposal of the batteries. Regulatory Statements 3...
Page 136: Declaration Of Conformity
NEC Computers Inc. DECLARATION OF CONFORMITY We, the Responsible Party NEC Computers Inc. 15 Business Park Way Sacramento, CA 95828 declare that the product NEC PowerMate 2000 is in compliance with FCC CFR47 part 15 for Class B digital devices.

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Powermate 2000 series

NEC POWERMATE 2000 - 05-2001 Manual

Using this Guide

1 Reviewing System Features

2 Setting up the System

3 Configuring the System

4 Adding Expansion Devices

5 Solving System Problems

6 Getting Services and Support

Setting up a Healthy Work Environment

B System Specifications

Index

Regulatory Statements

Quick Links

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Summary of Contents for NEC POWERMATE 2000 - 05-2001

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Table of Contents