NEC POWERMATE PROFESSIONAL PII User Manual
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NEC POWERMATE PROFESSIONAL PII User Manual

NEC POWERMATE PROFESSIONAL PII User Manual

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NEC Computer Systems Division,
A Division of Packard Bell NEC, Inc.

DECLARATION OF CONFORMITY

We, the Responsible Party
NEC Computer Systems Division
Packard Bell NEC, Inc.
1414 Massachusetts Ave.
Boxborough, MA 01719
(508) 264-8000
declare that the product
NEC
PowerMate Professional Series
(Pentium II 233/266/300)
is in conformity with part 15 of the FCC Rules. Operation of this
product is subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.

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  • Page 1: Declaration Of Conformity

    NEC Computer Systems Division, A Division of Packard Bell NEC, Inc. DECLARATION OF CONFORMITY We, the Responsible Party NEC Computer Systems Division Packard Bell NEC, Inc. 1414 Massachusetts Ave. Boxborough, MA 01719 (508) 264-8000 declare that the product PowerMate Professional Series (Pentium II 233/266/300) is in conformity with part 15 of the FCC Rules.
  • Page 2 FaxFlash is a trademark of NEC Computer Systems Division, Packard Bell NEC, Inc. NEC is a registered trademark of NEC Corporation, and MagicEye, MultiSync, and PowerMate are either trademarks or registered trademarks of NEC Technologies, Inc.; these trademarks are used under license by Packard Bell, NEC.

  • Page 3: Table Of Contents

    Contents Using This Guide Text Conventions............Related Documents ........... Introducing Your Computer Front Features ............System Controls and Lamps......... IR Window............Diskette Drive A ..........CD-ROM Reader..........Back Features............External Connectors..........Locking Tab ............1-11 Power Supply Features ........1-11 Video Board ............
  • Page 4 Suspend Power ..........2-11 Protection Features ..........2-12 Setting a Password.......... 2-12 Using a Password ........... 2-13 Productivity.............. 2-15 Saving Your Work..........2-15 Backing Up Your Work ........2-15 Printing a Document ..........2-16 Changing Display Properties ........2-17 Windows 95 ............2-17 Windows NT 4.0 ..........
  • Page 5 Sound System............3-11 Plug and Play Support ......... 3-12 Power Saving Feature .......... 3-12 NEC Drivers and Utilities The Setup Utility ............When to Use Setup ..........How to Start Setup ..........How to Use Setup ..........Main Menu............... System Date/Time ..........
  • Page 6 Peripheral Configuration ........4-15 Peripheral Submenu........4-15 Peripheral Configuration Mode ....... 4-16 PCI IDE Interface (Primary and Secondary) ..4-16 Floppy Interface..........4-16 USB Interface..........4-16 Serial Port (1 and 2) Interface ......4-16 Serial Port 2 IR Mode........4-17 Parallel Port Interface ........
  • Page 7 Managing Workstations ........4-37 PC Health Meter..........4-37 PC Health Description ........4-38 Inventory ............. 4-38 Using DMI ............4-39 NEC’s MagicEye Technology ......4-40 Video Drivers ............4-41 CD Restore............... 4-41 Selecting CD Restore options....... 4-42 Restore Individual Files........4-42 System Recovery ..........
  • Page 8 Installing an Expansion Board......Removing an Expansion Board ......5-12 SIMM Upgrade ............5-12 Checking System Memory........5-13 Removing a SIMM ..........5-15 Installing a SIMM ..........5-17 Video Upgrade............5-18 Data Storage Devices..........5-20 Locating Device Slots .......... 5-20 Preparing the Device..........
  • Page 9 24-Hour Information Services NECCSD FaxFlash Service ........NECCSD Bulletin Board Service ......America Online Service..........Compuserve Online Service ........E-Mail/Fax Technical Support Service...... Internet..............NECCSD Technical Support Services....... 7-10 If You Have a Problem Problem Checklist............. Solutions to Common Problems......... System Problems ..........
  • Page 10 Checking Your Comfort: How Do You Measure Up? ............A-12 Checking Your Chair ........... A-12 Checking Your Keyboard........A-12 Checking Your Mouse ......... A-12 Checking Your Monitor ........A-12 Checking You............A-13 Limited Warranty How Long is the Warranty? ........Who is Protected? .............
  • Page 11 Graphics Specifications Matrox Mystique ..........Number Nine Imagine 128 Series 2 ...... Index List of Tables Quick Reference to Information About Your Computer............2-31 Interrupt Level Assignments........Matrox Mystique Video Board Support..... Number Nine Imagine Video Board Support....Navigation Keys ............Hot Key Parameters..........
  • Page 12 xii Contents...

  • Page 13: Using This Guide

    Using This Guide The PowerMate Professional Series User’s Guide provides a quick reference to information about your computer. This guide contains the following information: Chapter 1, Introducing Your Computer, provides a look at system components. See this chapter to familiarize yourself with your system.

  • Page 14: Graphics Specifications

    Chapter 8, If You Have a Problem, contains troubleshooting tips for solving simple problems and provides information on where you can find help when you cannot solve a problem yourself. Appendix A, Setting Up a Healthy Work Environment, contains guidelines to help you use your computer productively and safely.

  • Page 15: Text Conventions

    TEXT CONVENTIONS This guide uses the following text conventions. Warnings, cautions, and notes have the following meanings: WARNING Warnings alert you to situations that could result in serious personal injury or loss of life. CAUTION Cautions indicate situations that can damage the hardware or software.

  • Page 16: Related Documents

    ® documentation ships with your PowerMate Professional Series system. NEC PowerMate Professional Series Quick Setup Quick Setup contains information for quickly getting your system up and running. Read this information to set up the system for the first time. How Does Your Workplace Measure Up? This brochure provides information for setting up and using your computer productively and safely.
  • Page 17 NECCSD FaxFlash NECCSD FaxFlash is an automated service that sends the latest information about NECCSD and its products directly to a fax machine. The service is available 24 hours a day, 7 days a week. With FaxFlash, you can obtain product literature and technical information bulletins.

  • Page 18: Introducing Your Computer

    Introducing Your Computer WARNING Prolonged improper computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in Appendix A, Setting Up a Healthy Work Environment. After setting up your PowerMate Professional Series computer, familiarize yourself with your system.

  • Page 19: Front Features

    FRONT FEATURES The following figures show the features on the front of the system. A brief description of the features follows the figures. Front features The following figure shows the lamps and controls called out in the previous figure. 1-2 Introducing Your Computer...

  • Page 20: System Controls And Lamps

    System controls and lamps System Controls and Lamps System controls let you select specific system operations. Lamps let you know the status of system operation. Your computer has the following controls and lamps: Power button Press this button to turn on system power. Press it again to turn off the power.

  • Page 21: Ir Window

    Reset button The reset button lets you manually restart your system when it does not respond to keyboard commands. CAUTION Resetting your system can result in the loss of data. Press the reset button only when all other methods of restarting your computer fails. Power lamp The power lamp indicates whether system power is on or off.

  • Page 22: Diskette Drive A

    The IR port lets you transfer files to or from portable devices such as laptops and personal digital assistance (PDA) products using application software supporting wireless IrDA data transfer. You can use the Puma TranXit™ software already loaded on your hard disk (Windows 95 systems only) for IrDA data transfers at speeds of up to 115 kilobytes per second and at distances up to 3 feet from the IR window.

  • Page 23: Cd-Rom Reader

    CAUTION To prevent damage to your diskette drive and data, do not turn off the system or remove a diskette while the diskette drive busy lamp is lit. Diskette drive eject button Press this button to remove a diskette from the diskette drive.
  • Page 24 CD-ROM reader features The CD-ROM reader has the following features: Headphone jack Allows the connection of an optional set of headphones with a stereo mini-jack plug. Volume control knob Lets you adjust the volume of an optional set of headphones. Open/close button Opens or closes the reader’s loading tray.

  • Page 25: Back Features

    Emergency eject hole Allows the manual ejection of a CD if the eject function is disabled by software or if a power failure occurs. BACK FEATURES On the back of your computer, you’ll find external connectors, power supply features, a locking tab, and expansion board slots.

  • Page 26: External Connectors

    VGA monitor connector Attach the signal cable from your monitor to this ® connector. Supports an NEC MultiSync monitor or other video graphics array (VGA)-compatible monitor with a 15-pin connector. For more information, see “Video Board” later in this chapter.
  • Page 27 Audio connectors These connectors come integrated on all models. The connectors include microphone in, line in, and line out jacks. The microphone in jack lets you connect a microphone for recording audio information in your data system files; allows hands-free speakerphone functions.

  • Page 28: Locking Tab

    The keyboard port supports a personal system (PS)/2®-compatible, 104-key keyboard with a 6-pin mini DIN connector. Mouse port Attach the mouse that comes with your computer to this port. The mouse port supports a PS/2-compatible mouse. Universal Serial Bus (USB) ports Connects USB devices soon to be released.

  • Page 29: Video Board

    CAUTION Set the switch correctly for the voltage in your area. Most wall outlets in the United States and Canada are 115 volts. Outlets in Europe, Australia, and Asia (except Taiwan) are 230 volts. Taiwan uses 115-volt outlets. Power socket Connect your power cable to this socket.

  • Page 30: Scsi Adapter Board

    2 MB of video memory in Matrox Mystique or 4 MB of video memory in Number Nine Imagine 128 Series 2 170-MHz (Matrox Mystique) or 220-MHz (Number Nine Imagine 128 Series 2) digital-analog converter (DAC) for flicker-free refresh Standard VGA monitor connector NOTE The Matrox Mystique video board also contains a feature connector next to the VGA...
  • Page 31 The SCSI adapter board features the following: SCSI Adapter Board Utilizes PCI local bus Bus master DMA interface protocol 32-bit bus width Up to 133 MB/second data transfer rate Fast and wide 20 MB/second SCSI synchronous data rate 6 MB/second SCSI asynchronous data rate. 1-14 Introducing Your Computer...

  • Page 32: Speakers

    Speakers A pair of high-quality 8-watt stereo speakers can be ordered with the system. You can arrange the speakers to suit your work environment. An AC adapter comes with the speakers. Set up the speakers with the AC adapter. The speakers connect to the line out jack on the back of the system unit.

  • Page 33: Using Your Computer

    Using Your Computer Now that you are familiar with your system, this chapter provides the information you need to start using your computer. Some of the information provided includes: System operation Productivity Changing display properties System care Using online documentation. SYSTEM OPERATION In this section you will find information on the following: starting up and shutting down your system...
  • Page 34 NOTE If the system displays a message indicating that system settings have changed, run Setup (see Chapter 4, NEC Drivers and Utilities). On PowerMate Professional Series models loaded with the ® Windows NT 4.0 operating system, press...

  • Page 35: Setup Icon

    After the operating system loads, the desktop appears on your monitor containing several user-selectable icons. Double click on the Setup icon. This opens a program that installs custom NEC wallpaper, desktop icons, and applications that run automatically when you start your NEC PowerMate Professional Series system. Once the Setup process ends, this icon no longer appears.

  • Page 36: Setting Date And Time

    NOTE A message will appear informing you when it is safe to turn off power to your system. Turn off power to your monitor. Power off the system by pressing the system unit power button. CAUTION Wait until a program is finished running before powering off the system.

  • Page 37: Using System Features

    Set the date by entering the current day, month and year in mm/dd/yy format. For example, set May 8, l997 as 05/08/97 NOTE When setting the time and date, enter any preceding zeros. Using System Features The following sections explain how to use and maintain your mouse, load and unload diskettes and CDs (if you have a CD-ROM drive), and use your system’s audio features.
  • Page 38 Use the mouse to Click Clicking selects an object on your screen. To “click,” point to the object and press and release the left mouse button. Double click Some actions require a double click to execute them. To “double click” an object, point to the object and press and release the left mouse button twice.

  • Page 39: Using Diskettes

    Using Diskettes Follow these steps to insert a 3 1/2-inch diskette in the standard diskette drive. Holding the diskette at its top edge, insert it, label side up, into the diskette drive. Insert the diskette all the way into the drive until you hear a click.
  • Page 40 Removing a diskette CAUTION Do not remove a diskette from the diskette drive when the diskette drive lamp is lit. To do so can damage both the data on the diskette and the drive. Do not turn off the system power while the diskette is being accessed.

  • Page 41: Handling Compact Discs

    Handling Compact Discs To protect your CDs from damage, use the following guidelines when you handle them. Always pick up the disc by its edges. Avoid touching the side of the disc that has no printing or writing on it. This is the data side of the disc. Handling a CD Do not write on or apply labels to either side of the disc.

  • Page 42: Loading A Cd

    Cleaning a CD CAUTION Avoid using benzene, paint thinner, record cleaner, static repellent, or any other chemical on the disc. Chemicals and cleaners can damage the disc. Loading a CD To insert a CD into the CD-ROM reader, follow these steps: Press the open/close button.

  • Page 43: Removing A Cd

    Removing a CD To remove a CD, simply press the open/close button and remove the CD when the tray slides out. Press the open/close button again to close the reader door. Using Your System’s Audio Functions Your system comes with all the audio functions you need to produce output close to concert hall performance.

  • Page 44: Protection Features

    Suspend mode provides the greatest power savings by putting the system in a maximum power shutdown. When the system goes into Suspend mode, it saves data and system status and then shuts off power to all possible components. Suspend mode lets you save power without first saving your work.

  • Page 45: Using A Password

    NOTE Enabling the Administrator Password feature requires that a password be entered before entering the Setup Utility. Setup displays a dialog box with the following prompts: Enter new password: [ Confirm new password: [ Type your password (passwords are not case-sensitive) and press Enter .
  • Page 46 NOTE For security, characters you enter do not appear on your screen. Enter your password carefully. If you enter the password incorrectly, your system does not boot. You have three chances to enter the correct password. After the third unsuccessful attempt, you must reboot your system and try again.

  • Page 47: Productivity

    PRODUCTIVITY The following sections explain how to use your system to maximize your productivity. Saving Your Work Save your work often! The time you take to periodically save your data file as you work can save you time in the end! Prevent losing a whole day’s work or more when the unexpected happens, such as losing power due to a power outage.

  • Page 48: Printing A Document

    Printing a Document Before you can print out a document, you must connect a printer to your computer set up the printer. If you have not connected a printer, see “Connecting a Parallel Printer” in Chapter 5. If you did not choose a printer when you initially set up your computer, you’ll need to do that before you can print (see your Windows documentation).

  • Page 49: Changing Display Properties

    CHANGING DISPLAY PROPERTIES The following procedure provides instructions on how to load new video drivers to change the properties of your display. The display properties that you can set include the screen resolution, the number of colors displayed, and the video refresh rate.
  • Page 50 Display Properties Window – Windows 95 Use the slide bar in the Display area section of the screen to select the screen resolution. The default value is 800 x 600 pixels. Select the number of colors you want to display from the Color palette section of the screen.

  • Page 51: Windows Nt 4.0

    For the best display, be sure you select the monitor type. The driver is set for a 75 Hz refresh rate. If your monitor is capable of different refresh rates, select the MGA Monitor icon on the screen to change the setting to your monitor type or to an equivalent monitor.
  • Page 52 Display Properties Window – Windows NT 4.0 Use the slide bar in the Display Area section of the screen to select the screen resolution. The default value is 800 x 600 pixels. Select the number of colors you want to display from the Color Palette section of the screen.

  • Page 53: System Care

    SYSTEM CARE Your system is a durable, dependable computer built for heavy use. With protective measures and proper care, you can prevent problems and promote the successful operation and long life span of your computer. Protecting Your System from Damage There are several ways that you can protect your system from possible damage.

  • Page 54: Keeping Your System In Good Condition

    Use Setup options to protect against viruses (see “Security Menu” in Chapter 4). Use appropriate virus detection software regularly to protect your system from computer viruses. If you plan to use software programs other than NECCSD supplied software, NECCSD strongly recommends that you take the necessary steps, such as virus checks, to protect your system.

  • Page 55: Cleaning Your Mouse

    WARNING For safety, power off and unplug your system, monitor, and any external devices before cleaning them. Clean the outside of the computer with a soft clean cloth. You can remove stubborn stains with a cloth slightly dampened with a mild detergent. Never use a strong cleaner or solvent on any part of the system.
  • Page 56 Use these steps to clean your mouse: Power off your computer and any peripherals attached to it. Invert the mouse. Locate the mouse ball cover. Mouse ball cover Rotate the ball cover counterclockwise and remove the cover. Turn the mouse over so that the cover and ball fall into your palm.

  • Page 57: Moving Or Shipping Your System

    Gently put the ball back into the mouse ball cover. Fit the ball cover back into the mouse and turn the cover clockwise until it locks in place. Moving or Shipping Your System Use these steps to prepare your system for moving or shipping: Back up your hard disk files onto diskettes or tape cartridges.

  • Page 58: Battery Replacement

    Battery Replacement All system boards use a battery to maintain system configuration information. Your system uses a coin-cell battery mounted on the system board (see the following figure). If it fails to maintain system configuration information, replace it with an identically rated battery from the same manufacturer.
  • Page 59 If you need to replace the battery, follow these steps: Turn off and unplug the computer and any external components connected to it. Remove the system unit cover. Observe all safety precautions when removing the cover. Locate the battery socket on the system board. You may have to remove any expansion boards in the way.
  • Page 60 Carefully lift the battery clip until there is enough space to slide the battery out of the socket. CAUTION To maintain a tight battery contact with the socket, do not over-bend the battery clip. Removing the battery Remove the battery and discard in accordance with the manufacturer’s instructions.

  • Page 61: Using Online Documentation

    No more looking for printed documents. Information about your system is available right from your operating system. To access the system documentation, double click the NEC PowerMate System Documentation icon on your Windows 95 or Windows NT 4.0 desktop. A welcome screen appears with the information you need to use the online documentation.

  • Page 62: Where To Go From Here

    See the online help file, “Setting Up a Healthy Work Environment.” Take the System Tour in your online NEC PowerMate Series System Documentation. See the online User’s Guide in your online NEC PowerMate Series System Documentation.

  • Page 63: Quick Reference To Information About

    Quick Reference to Information About Your Computer WHAT YOU WANT TO FIND WHERE TO FIND IT Basic information about my Online User's Guide in the NEC PowerMate computer Series System Documentation Setting a password “Setting a Password” in the online User's...
  • Page 64 Quick Reference to Information About Your Computer WHAT YOU WANT TO FIND WHERE TO FIND IT Protecting my system from “VirusScan” in the online System Tour ( NEC viruses PowerMate Series System Documentation ) Changing video drivers “Changing Video Drivers” in the online User's Guide ( NEC PowerMate Series System Documentation) or “Changing Display...

  • Page 65: Understanding System Features

    Understanding System Features Your computer is a 233-MHz, 266-MHz, or 300-MHz ® Pentium II-based system. Depending on your model, your ® system comes standard with an Intel Pentium II 233-MHz, 266-MHz, or 300-MHz microprocessor with MMX technology and enhanced cache memory. All PowerMate Professional Series models come with the following standard features: 3 1/2-inch, 1.44-MB diskette drive...
  • Page 66 LANDesk Client Manager Microsoft Windows NT 4.0 or Windows 95 Bus Master IDE drivers NEC 16X CD-ROM drivers Adaptec 7800 Manager Set drivers installed (SCSI configuration only) Puma TranXit™ (Windows 95 systems only) Norton Smart Doctor (Windows 95 systems only) FirstAid Deluxe™...

  • Page 67: System Chassis

    SYSTEM CHASSIS The chassis provides an enclosure for the system board, power supply, seven PCI/ISA expansion slots and six storage device slots. The expansion slots include three 8-/16-bit ISA slots, one shared PCI/ISA slot, and three 32-bit PCI slots. The six storage device slots accommodate up to four accessible devices and two internal hard disk drive devices.

  • Page 68: Processor

    Processor Depending on your model, processing for your system is provided by the 233-MHz, 266-MHz, or 300-MHz Intel Pentium II microprocessor with MMX. The processor integrates a 32-KB internal cache and a 512-KB secondary cache and cache controller to improve system performance. An integrated math coprocessor increases the speed of floating point operations.

  • Page 69: Interrupt Controller

    The interrupt levels are described in the following table. Interrupt-level assignments 0 through 15 are in order of decreasing priority. See Chapter 4, NEC Drivers and Utilities, for information on changing the interrupts using Setup. Interrupt Level Assignments...

  • Page 70: Pci Local Bus

    Interrupt Level Assignments INTERRUPT PRIORITY INTERRUPT DEVICE IRQ08 Real-time clock IRQ09 User-available IRQ10* USB (SCSI board for SCSI configurations) IRQ11* Video Board IRQ12 On-board mouse port (available if no PS/2 mouse) IRQ13 Reserved, Math Coprocessor IRQ14 Primary IDE IRQ15 Secondary IDE if present, or else user-available *These interrupts are selected and used by the installed expansion boards.

  • Page 71: Graphics Features

    BIOS revisions. Information on how to use the Flash utility is provided in Chapter 4, NEC Drivers and Utilities. Graphics Features The system features a PCI local bus motion video playback controller and graphics accelerator.

  • Page 72: Graphics Accelerator

    Graphics Accelerator The graphics accelerator is specifically designed for graphics-intensive operations, 3D effects, texture mapping, text and color pixel amplification, and scrolling. The graphics accelerator provides 64-bit (Matrox Mystique) or 128-bit (Number Nine Imagine Series 2), ultra-high performance for demanding True Color, High Color, and pseudocolor GUI and computer-aided design (CAD) applications.

  • Page 73: Matrox Mystique Video Board Support

    Matrox Mystique Video Board Support MAXIMUM BITS/PIXEL BITS/PIXEL REFRESH RESOLUTION (2 MB) (4 MB) RATE 640 x 480 8, 16, 24 8, 16, 24 200 Hz 800 x 600 8, 16, 24 8, 16, 24 150 Hz 1024 x 768 8, 16 8, 16, 24 130 Hz...

  • Page 74: Feature Connector

    Feature Connector On some PowerMate Professional Series models, the system provides a VESA-compliant feature connector on the video board in adddition to the standard VGA connector. High-Speed Communication Ports Your system features an enhanced parallel port and buffered high-speed serial port. The enhanced parallel port supports Enhanced Capabilities Port (ECP) and Enhanced Parallel Port (EPP) modes for devices that require ECP or EPP protocols.

  • Page 75: Usb Port

    SCSI-3 peripherals. The BIOS-resident SCSISelect configuration utility eliminates the need to set jumpers or terminators when adding peripherals. Settings are controlled through the keyboard. See Chapter 4, NEC Drivers and Utilities, for information on using SCSISelect. Sound System The Yamaha sound system provides compatibility with Sound Blaster Pro™, Sound Blaster™...

  • Page 76: Plug And Play Support

    Plug and Play Support Your computer comes with a Plug and Play BIOS which supports Plug and Play technology. Plug and Play eliminates complicated setup procedures for installing Plug and Play expansion boards. With Plug and Play technology, you add a Plug and Play expansion board simply by powering off the system, installing the board, and powering on the system.

  • Page 77: Nec Drivers And Utilities

    NEC Drivers and Utilities This chapter provides information on the NEC utilities and drivers that ship with your system. The following topics are covered in this chapter. Setup Utility Flash Utility SCSISelect Utility Video Drivers LANDesk Client Manager CD Restore...

  • Page 78: When To Use Setup

    Power-On Self-Test (POST) displays an error message and prompts you to run Setup 4-2 NEC Drivers and Utilities...

  • Page 79: How To Start Setup

    POST, but before the system boots up, to start the memory test. You have about five seconds to press before system boot continues. Setup’s Main Menu appears and looks similar to the following screen. NEC Drivers and Utilities 4-3...

  • Page 80: How To Use Setup

    Navigation Keys Function Provides help for the parameter field being displayed. Exits the menu. Enter Executes Command or Selects submenu. Moves cursor up and down. arrow keys 4-4 NEC Drivers and Utilities...

  • Page 81: Main Menu

    Use the arrow keys to select one of the following Main Menu options and press Enter to select a submenu. Items with grayed-out text are not available. Explanations of each menu item follow. System Date/Time Diskette Drive IDE Devices Language Boot Options NEC Drivers and Utilities 4-5...

  • Page 82: System Date/Time

    Unless you are changing your hardware, you do not need to change the diskette drive (floppy) A or B settings. If you add an optional 5 1/4-inch diskette drive to your system, select “Floppy B” and change the parameter to “1.2 MB, 5.25 inch.” 4-6 NEC Drivers and Utilities...

  • Page 83: Ide Devices

    Multiple Sector Setting Fast Programmed I/O Modes IDE Device Configuration The system is shipped with default as “Auto Configured” selected in this submenu. The system then automatically detects the hard disk type and sets the remaining parameters. NEC Drivers and Utilities 4-7...

  • Page 84: Ide Translation Mode

    Logical Block mode if it is supported by the drive. The second choice is to utilize Extended CHS mode if the drive topology allows. If neither of the above two methods is possible, then Standard CHS mode is used. 4-8 NEC Drivers and Utilities...
  • Page 85 You will get better performance not using “Fast 32-bit IDE” if using a drive which employs Mode 3 PIO or greater on the PCI interface, unless using a version of WDCDRV.386 that supports these advanced modes. NEC Drivers and Utilities 4-9...

  • Page 86: Language

    The BIOS attempts to load the operating system in the sequence listed here. The defaults are as follows. First boot device CD-ROM Second boot device diskette drive Third boot device hard disk Fourth boot device disabled 4-10 NEC Drivers and Utilities...

  • Page 87: System Cache

    “On” or “Off” at bootup. The default is “Off.” Speaker The Speaker field allows you to turn the onboard speaker on or off. The options are “Enabled” or “Disabled.” The default for the Speaker field is “Enabled.” NEC Drivers and Utilities 4-11...

  • Page 88: Setup Prompt

    Typematic Rate Delay and Typematic Rate. Default sets the Typematic Delay to 500 msec and Typematic Rate to 15. Override provides the following two options. These options allow you to customize the values. 4-12 NEC Drivers and Utilities...

  • Page 89: Power-On Com1 Ring

    Power-On COM1 Ring If a telephony device is installed, this field enables the system to power on in response to an incoming call. This field can be either “Enabled” or “Disabled.” The default is “Disabled.” NEC Drivers and Utilities 4-13...

  • Page 90: Video Mode

    Use the arrow keys to select an item from the Advanced menu and press . Explanations of each topic follow. Enter Processor Type Processor Speed Cache Size Peripheral Configuration Advanced Chipset Configuration 4-14 NEC Drivers and Utilities...

  • Page 91: Processor Type

    Enter . The Peripheral Submenu appears for setting parameters that affect the IDE devices, diskette drive, serial ports, and parallel port. Peripheral Submenu The Peripheral Submenu lets you check or change the following peripheral parameters. NEC Drivers and Utilities 4-15...

  • Page 92: Peripheral Configuration Mode

    “Disabled.” The default is “Auto.” “Auto” assigns the first free COM port. The serial COM port and addresses are as follows. When an option is selected for one serial port, the selection is not available for the second port. 4-16 NEC Drivers and Utilities...

  • Page 93: Serial Port 2 Ir Mode

    The Parallel Port Mode field options are as follows. Compatible (default) sets the parallel port to the standard AT compatibility. Bidirectional sets the parallel port to input/output mode only. sets the parallel port to the Enhanced Capabilities Port (ECP) mode. NEC Drivers and Utilities 4-17...

  • Page 94: Advanced Chipset Configuration

    The Base Memory Size field controls the mapping of addresses between “512 KB” and “640 KB.” The two choices are described as follows. 512 KB directs address mapping between 512 KB and 640 KB to the ISA bus. 4-18 NEC Drivers and Utilities...

  • Page 95: Isa Lfb Size

    RAMDAC shadowing) write cycles to the ISA video card’s palette registers. This field can be either “Enabled” or “Disabled;” the default is “Disabled.” This should only be set to “Enabled” if all of the following conditions occur. NEC Drivers and Utilities 4-19...

  • Page 96: Latency Timer (Pci Clock)

    This field appears when either ECC or Parity SIMMs are detected. Parity and ECC (36-bit) SIMMs may be configured to run as either one. The default is “Disabled.” The following choices are available. Disabled (default) Parity 4-20 NEC Drivers and Utilities...

  • Page 97: Onboard Audio

    Power management reduces the amount of energy used after specified periods of inactivity. The APM menu offers you the choice of operating the system in a full on state or standby state with partial power reduction when idle. NEC Drivers and Utilities 4-21...

  • Page 98: Ide Drive Power Down

    The Inactivity Timer field controls the number of minutes in which the system will detect no user activity before going into low power mode. Minutes range between 0 and 255; the default value is 10 minutes. 4-22 NEC Drivers and Utilities...

  • Page 99: Hot Key

    Enabled Only Keyboard lamps blink. Input accepted when password typed. Both Hot Keys System secure immediately. System Enabled powers down. Keyboard lamps blink. Input accepted when password typed. Powers up when any key/mouse activity is detected. NEC Drivers and Utilities 4-23...

  • Page 100: Auto Start On Ac Loss

    Plug and Play software (Configuration Managers and ICU). When “Use PnP OS” is chosen, the BIOS depends on run-time software to ensure that there are no conflicts between ISA boards with plug and play capabilities and those without. 4-24 NEC Drivers and Utilities...

  • Page 101: Boot With Pnp Os

    If “Disabled,” all upper memory is shadowed and ISA Shared Memory Base Address field is not displayed. This field provides the following choices. NEC Drivers and Utilities 4-25...

  • Page 102: Isa Shared Memory Address

    CC000h, etc. ISA Shared Memory Address The ISA Shared Memory Address field is only displayed when an ISA Shared Memory Size has been selected. The choices are as follows. C8000h (default) CC000h D0000h D4000h D8000h DC000h 4-26 NEC Drivers and Utilities...

  • Page 103: Irq 5,9,10,11 Available

    Event Count Granularity Event Time Granularity (mins.) Event Log Control All Events Enabled ECC Events Disabled All Events Disabled Clear Event Log Keep On Next Boot Mark Existing Events as Read Do Not Mark Mark NEC Drivers and Utilities 4-27...

  • Page 104: Security Menu

    Security Hot Key. The Administrative Password is used to control access to the Setup Utility. The following table describes the interaction between these passwords. 4-28 NEC Drivers and Utilities...

  • Page 105: Security Passwords

    User Password Security Hot Key Unattended Start Power Management Hot Key NOTE You can enter the Setup program with either a User or Administrative password. However, more Setup choices are available with the Administrative password. NEC Drivers and Utilities 4-29...
  • Page 106 POST and to enter Setup. When both the “User Password is” and “Administrative Password is” are “Enabled,” only the Administrative Password gives you full access to all Setup fields. This field can be either “Enabled” or “Disabled.” The default is “Disabled.” 4-30 NEC Drivers and Utilities...

  • Page 107: Enter Password And Set Administrative Password

    User Password and display a Confirmation dialog box. Unattended Start The Unattended Start field controls the point at which the User Password is required. The Unattended Start field can only be set if a User Password is in effect. NEC Drivers and Utilities 4-31...

  • Page 108: Security Hot Key (Ctrl-Alt-)

    Suspend button) while the Administrative and User passwords are set, the computer can be returned from sleep mode only by entering the User password. Entering the Administrative password, moving the mouse, or random keyboard input have no effect. 4-32 NEC Drivers and Utilities...

  • Page 109: Exit Menu

    Changes, the program displays this message: Exit Discarding Changes? Press Enter to Continue Press ESC to Abort To exit Setup without saving the changes press Enter . Press to return to the Exit submenu without affecting your changes. NEC Drivers and Utilities 4-33...

  • Page 110: Load Setup Defaults

    BIOS version from the NECCSD Bulletin Board Service. Update the BIOS from the BIOS flash diskette as follows. Write down the Setup parameters currently set on the system. Turn off the system. 4-34 NEC Drivers and Utilities...

  • Page 111: Scsiselect Utility

    SCSI ID. To set a new SCSI ID, select the SCSI Device Configuration menu. With the arrow keys, select Send Start Unit Command. Change the unit ID number from no to yes. NEC Drivers and Utilities 4-35...

  • Page 112: Landesk Client Manager

    There are two main components of Client Manager: PC health indicator and inventory. 4-36 NEC Drivers and Utilities...

  • Page 113: Pc Health Indicator

    A yellow light or noncritical system event requires that you monitor the situation. It may be a problem that could get worse and become a critical event. A green light means everything is working fine with the system. NEC Drivers and Utilities 4-37...

  • Page 114: Pc Health Description

    Inventory Client Manager Inventory views the hardware and software components of your workstation. The inventory consists of the following categories: workstation summary basic hardware drives memory audio 4-38 NEC Drivers and Utilities...

  • Page 115: Using Dmi

    DMI-compliant. The information file describes component attributes that can be managed. Client Manager can be used to “get” attribute information on system components. It can also be used to “set” attribute values in real time. NEC Drivers and Utilities 4-39...

  • Page 116: Nec's Magiceye Technology

    NEC’s MagicEye Technology Your PowerMate Professional Series computer has a chip mounted on the system board that supports NEC’s MagicEye™ Technology. The purpose of this technology is to provide many new and advanced real-time monitoring capabilities used by DMI. The technology provides the...

  • Page 117: Video Drivers

    Additional VGA drivers are available for a variety of software applications through the NECCSD BBS (see NECCSD Bulletin Board Service in Chapter 7). NOTE A multifrequency monitor, such as an NEC MultiSync® monitor, is required to access the extended graphics mode. CD RESTORE Windows 95 systems ship with a CD Restore compact disc (CD) included.

  • Page 118: Selecting Cd Restore Options

    This means you’ll be able to restore your system to its original factory- shipped state. reformats hard drive C and erases all information on the disk. then restores files on drive C from the CD Restore disc. 4-42 NEC Drivers and Utilities...

  • Page 119: Restoring Individual Files

    CD-ROM reader. On the Windows 95 desktop, double click “My Computer.” Double click the CD-ROM reader “(F:)” icon. The NEC System Restore screen appears. At the System Restore screen, click “OK” to restore individual files. A license agreement appears.

  • Page 120: Selecting Files

    Clear all selections — click this button to deselect the files listed. Repeat steps 1 through 3 to select files from other directories. Continue until all the files you want restored are selected. 4-44 NEC Drivers and Utilities...

  • Page 121: Checking Selected Files

    Cancel — click this option to cancel the restoration. This returns you to the NEC System Restore menu. To proceed with the restoration, click “Restore the files listed.” When the restoration is completed, a file restore message appears.

  • Page 122: Recovering Your System

    The System Recovery requires booting from the CD Restore disc. Here is the procedure to start the recovery process. Follow it carefully. With system power on, insert the CD Restore disc into the CD-ROM reader. Turn system power off. 4-46 NEC Drivers and Utilities...
  • Page 123 The system files are restored and the System Recovery Completed screen appears. Remove the CD and restart your computer. NOTE Information on restoring software drivers and Windows NT 4.0 applications may be found in separate instruction sheets contained in your shipping box. NEC Drivers and Utilities 4-47...

  • Page 124: Installing Options

    Installing Options Your PowerMate Professional Series system supports a variety of industry-standard and NEC expansion options. There are many optional components available for you to customize your computer. monitors your system supports the connection of a VGA-compatible monitor such as NEC MultiSync XE and XP series.

  • Page 125: Safety Precautions

    video memory upgrade data storage devices external options. Installation of all options (except external options) requires system cover removal. Procedures for removing the cover are explained in this chapter. Safety Precautions Take care when working inside the system and when handling computer components.

  • Page 126: Cover Removal/Replacement Procedure

    Avoid carpets in cool, dry areas. Leave an option, such as a board or chip, in its anti-static packaging until ready to install it. Dissipate static electricity before handling any system components (boards, chips, and so on) by touching a grounded metal object, such as the system's unpainted metal chassis.
  • Page 127 WARNING Before removing the system unit cover, turn off the power and unplug the system power cable. Power is removed only when the power cable is unplugged. Turn off and unplug the system unit. Disconnect the keyboard, mouse, monitor, and any other external options (such as a printer) from the rear of the system unit.
  • Page 128 Unscrew the three thumb screws at the rear of the system unit. If you installed a padlock on the back of the system, unlock the padlock and remove it. Removing cover screws From the rear of the system, grasp the handle and pull it back so that the cover clears the padlock slot.
  • Page 129 Releasing the cover Lift up at the top of the cover to release the cover tabs from the chassis. Pull the cover up until it comes free of the chassis. 5-6 Installing Options...

  • Page 130: Replacing The System Unit Cover

    Replacing the System Unit Cover Replace the cover as follows. Insert the metal tabs on the top of the system cover into their slots on the chassis. Insert the metal tabs on the bottom of the system cover into their slots on the chassis. Replacing the system unit cover Slide the cover forward to meet the front panel.

  • Page 131: Expansion Boards

    Secure the cover with the three thumb screws. (See “Removing the System Unit Cover” earlier in this chapter.) Reconnect all external peripherals. Plug in your power cables. EXPANSION BOARDS Your PowerMate supports ISA Plug and Play expansion boards. With Plug and Play expansion boards, you can install a board in an expansion slot without changing the hardware settings.

  • Page 132: Installing An Expansion Board

    Locating expansion slots Installing an Expansion Board Install expansion boards in the system as follows. Remove the system unit cover. Follow any preinstallation instructions that come with the expansion board (such as setting switches or jumpers on the board). Remove the screw securing an expansion slot cover and remove the cover.
  • Page 133 Removing the cover slot screw Save the screw for installing the expansion board. Save the slot cover for future use. CAUTION A slot cover can damage the system board or any option board if it falls into the system. Take care to keep the slot cover from falling when removing the screw.
  • Page 134 4. Hold the board by its edges and insert it into the expansion slot (see the following figure). Align full-size expansion boards with the guide rail at the front of the system unit. Press the board firmly into the expansion slot connector. Gently rock the board from side-to-side to seat it into the connector.

  • Page 135: Removing An Expansion Board

    Removing an Expansion Board Remove the system unit cover as previously described. Label and remove any cables connected to the board. Remove the screw that secures the board to the support bracket. 4. Pull the board out of the connector. Gently rock the board from side-to-side to release it from its connector.

  • Page 136: Checking System Memory

    NOTE You may install AVL approved, 60-ns or faster, EDO or FPM SIMMs. Parity, non- parity, or ECC SIMMs are supported. Your system supports the following SIMMs: 1-MB by 32- or 36-bit (4-MB stick) 2-MB by 32- or 36-bit (8-MB stick) 4-MB by 32- or 36-bit (16-MB stick) 8-MB by 32- or 36-bit (32-MB stick) 16-MB by 32- or 36-bit (64-MB stick - FPM only).
  • Page 137 identify SIMM sockets. Locate the four SIMM sockets on the system board. Locating SIMM sockets If any cables block access to the SIMM sockets, label and disconnect them. If any boards block access to the sockets, remove them. Use the following table to determine the SIMM configuration needed to upgrade memory and to identify the sockets for SIMM installation.

  • Page 138: Removing A Simm

    Recommended Memory Upgrade Path TOTAL SIMM SIMM MEMORY SOCKET 1 SOCKET 2 SOCKET 3 SOCKET 4 32 MB 8 MB 8 MB 8 MB 8 MB 48 MB 16 MB 16 MB 8 MB 8 MB 80 MB 8 MB 8 MB 32 MB 32 MB...
  • Page 139 CAUTION: Reduce static discharge by touching the system's metal chassis. Remove the system unit cover. Locate the SIMM sockets (see the figure in the previous section). Press the metal clips at the outer edges of the socket away from the SIMM. Push the SIMM away from the locking tabs and remove it from the socket.

  • Page 140: Installing A Simm

    Installing a SIMM Install a SIMM as follows. Remove the system unit cover. Locate the SIMM sockets (see the figure “Locating SIMM sockets”). Remove any currently installed SIMMs that are not needed. CAUTION Before installing a SIMM, reduce static discharge by touching the system's metal chassis.

  • Page 141: Video Upgrade

    Inserting the SIMM Replace any cables or boards that may have been removed. Replace the system unit cover. VIDEO UPGRADE On PowerMate Professional Series models with 2 MB of standard video memory, you can upgrade the video memory to 4 MB by adding a 2-MB upgrade module to the video board as follows.
  • Page 142 CAUTION Reduce static discharge by touching the system's metal chassis. Aligning the video module Align the module over the socket. Using equal pressure, gently press the module into the sockets. Replace the video board. Replace the system unit cover. Installing Options 5-19...

  • Page 143: Data Storage Devices

    DATA STORAGE DEVICES The system board in the computer supports the following storage devices: two diskette drives, including the standard 1.44-MB diskette drive and the 16-speed IDE CD-ROM reader up to four external IDE drives up to two internal IDE drives. With the SCSI, the SCSI adapter board supports up to 15 SCSI devices.
  • Page 144 The following figure shows the device slot locations. Locating device slots Installing Options 5-21...

  • Page 145: Preparing The Device

    Preparing the Device Before installing a storage device in the system, follow any preinstallation instructions that come with the device. For example, check the following: Diskette drive remove any termination jumpers on the optional diskette drive. See the documentation that comes with the drive.

  • Page 146: Device Cables

    Device Cables The cables used for installation of optional storage devices include: diskette drive signal cable IDE signal cable SCSI signal cable system power cables. The diskette drive and IDE cables shipped with the system each support two devices. Cable connector locations on the system board are shown in the following figure.

  • Page 147: Ide Signal Cables

    The installation of a second diskette drive in your system does not require the replacement of the existing diskette drive signal cable. Connect an optional diskette drive to the middle connector on the standard diskette drive signal cable. The colored edge of the cable goes to pin 1 on the cable connector.

  • Page 148: Scsi Cable

    Each IDE connector on the system board supports two IDE devices. The addition of an IDE device to an IDE connector does not require the replacement of the existing IDE signal cable. The following figure shows a typical three-connector IDE cable.

  • Page 149: System Power Cables

    Connects to SCSI Host Adapter Connects to SCSI Devices Optional SCSI connectors System Power Cables Power cables come from the power supply and are attached to the standard storage devices. System power cables vary in length and provide connector sizes to accommodate a variety of supported storage configurations.

  • Page 150: Cabling Storage Devices

    Power cable connectors Cabling Storage Devices All storage devices require a power and signal cable connection. Devices shipped with the system are already connected. Procedures are provided on the following devices: SCSI or IDE device SCSI or IDE hard disk drive or CD-ROM reader diskette drive 1.2-MB drive.

  • Page 151: Cabling An Ide Or Scsi Device

    Cabling an IDE or SCSI Device The following procedure explains IDE or SCSI device cabling. Connect the signal cable connector to the connector on the device. Take care to prevent bending drive connector pins. Align the cable connector as shown in the following figure. Locate an available power connector coming from the power supply.

  • Page 152: Cabling A Diskette Drive

    Cabling a Diskette Drive Connect the diskette drive signal cable connector to the signal connector on the diskette drive as shown in the following figure. Locate an available power connector. Connect the power cable to the power connector on the device.

  • Page 153: 1/2-Inch Drive Installation

    3 1/2-Inch Drive Installation Use the following procedure to install a hard disk drive. Remove the system unit cover. Follow the preinstallation instructions that come with the device, such as setting jumpers and switches. Remove and label any cables that interfere with installing the device.
  • Page 154 Disconnect the power supply cables from the system board. Remove the screws attaching the power supply from the rear of the system. Removing power supply screws Remove the power supply from the system. Align the holes in the hard disk drive with the holes at the bottom of the system (see the following figure).

  • Page 155: Removing The Side Panel

    Secure the device to the bottom of the system. Securing a 3 1/2-inch drive Connect the drive cables. Replace the power supply and reattach the power supply cables to the system board. Replace the four screws. Removing the Side Panel Remove the side panel only if you are installing a 5 1/4-inch device.

  • Page 156: Removing The Front Panel

    If you are installing a 3 1/2-inch hard disk drive (see “Installing the 3 1/2-Inch Drive”). Remove the system unit cover as previously described. Remove the side panel by removing the two screws from the top of the panel. Removing side panel screws Removing the Front Panel Remove the front panel only if you are installing a 5 1/4-inch device.
  • Page 157 Remove the front panel by releasing the six tabs from the back of the front panel. Removing the front panel Identify the slot for the device being installed. Remove the blank panel from the selected slot by pressing the panel tabs from inside the front panel and pushing the blank panel out.

  • Page 158: Installing The 5 1/4-Inch Device

    Remove the metal plate from the selected slot on the chassis. Removing slot cover Install the device (see the following section, “Installing the 5 1/4-Inch Device”). Installing the 5 1/4-Inch Device Install an accessible device into the device slot as follows. Follow the preinstallation instructions that come with the device, such as setting jumpers and switches.
  • Page 159 Attaching device rails From the front of the system, insert the device, connector end first, into the device slot. NOTE To easily access device connectors for cabling, do not insert a 5 1/4-inch device all the way into the slot. Connect the device cables.

  • Page 160: Replacing The Front And Side Panels

    Secure the device to the system with the four screws, two to a side, that come with the device. Securing the device Replacing the Front and Side Panels To replace the front and side panels, follow this procedure. Align the four front panel tabs with the holes in the front of the system unit.
  • Page 161 Aligning the front panel Replace the side panel, and reinsert the screws to hold the panel in place. Replace the cover. See “Replacing the System Unit Cover.” Run the Setup program to set the new configuration. 5-38 Installing Options...

  • Page 162: Adding External Options

    ADDING EXTERNAL OPTIONS This subsection includes installation procedures for the following external options: parallel printer serial devices SCSI devices. Connecting a Parallel Printer NOTE Before connecting a printer to the system, be sure the printer is set up correctly. Follow the setup instructions that come with the printer.

  • Page 163: Connecting An Rs-232C Device

    Connecting a printer cable Connecting an RS-232C Device NOTE Before connecting a serial device to the system, be sure the serial device is set up correctly. Follow the setup instructions that come with the option. Turn off power to the system and to the serial device. Connect one end of the serial cable to one of the two serial ports on the rear of the computer.

  • Page 164: Connecting A Scsi Device

    Connecting an RS-232C cable Connecting a SCSI Device NOTE Before connecting a SCSI device to the system, be sure the SCSI device is set up correctly, including the SCSI ID. Follow the setup instructions that come with the option. Connect an external SCSI device to the back of the system unit as follows.
  • Page 165 After powering on the system and the SCSI device, access the SCSISelect utility to set the SCSI ID and remove the termination on the SCSI adapter board. See Chapter 4, NEC Drivers and Utilities, for information on accessing SCSISelect. Connecting a SCSI device...

  • Page 166: Setting System Board Jumpers

    Setting System Board Jumpers This chapter provides jumper setting information for configuring your system for a particular system requirement. Situations that require changing the jumper settings include the following: You need to change your processor speed setting BIOS recovery You are clearing the system board CMOS You want to deny access to CMOS Setup You are resetting your password.

  • Page 167: Locating Jumpers On The System Board

    LOCATING JUMPERS ON THE SYSTEM BOARD The following figure shows jumper locations on the system board. Locating system configuration jumpers 6-2 Setting System Board Jumpers...

  • Page 168: Changing System Board Jumper Settings

    The following table summarizes the system board jumper settings. System Board Jumper Settings FUNCTION JUMPER CONFIGURATION J9C1 Processsor Frequency 2-3 (233 MHz) 1-2 (266 MHz or 300 MHz) 2-3 and 5-6 (233 MHz) 1-2 and 4-5 (266 MHz) 2-3 and 4-5 (300 MHz) Password Clear Password clear/disabled...

  • Page 169: Processor/Bus Speed Jumpers

    Processor/Bus Speed Jumpers The system board must be configured for the frequency of the installed processor and the corresponding host bus, PCI bus, and ISA bus frequencies. This jumper should be set correctly at the factory for your system. The following procedure explains how to locate and change the processor speed jumper setting in the unlikely event that it is not set correctly at the factory.

  • Page 170: Bios Recovery

    Processor Speed 233 MHz 266 MHz 300 MHz J9C1 J9C1 J9C1 Jumpers Jumpers Jumpers Processor Settings Reinstall any removed expansion boards (see “Removing Expansion Boards” in Chapter 5). Replace the system unit cover (see “Replacing the System Unit Cover” in Chapter 5). Power on the system.
  • Page 171 Power off the system and unplug any peripherals. WARNING The system power must be off before removing the cover and changing a jumper setting. Remove the system unit cover (see “Removing the System Unit Cover” in Chapter 5). Locate the BIOS Recovery jumper on the system board (see “Locating System Board Jumpers”...
  • Page 172 If you removed any expansion boards, replace them (see “Replacing Expansion Boards” in Chapter 5). Replace the system unit cover. Reconnect the system power cables and peripheral devices. Power on the system. Run Setup (see Chapter 4, NEC Drivers and Utilities). Setting System Board Jumpers 6-7...

  • Page 173: Clearing Cmos

    Clearing CMOS If you want to return your system to the factory default settings, use the following procedure to clear CMOS to the default factory settings. CAUTION: Clearing CMOS changes your setup configuration including hard disk settings. Power off the system and unplug any peripherals. WARNING The system power must be off before removing the cover and changing a jumper setting.
  • Page 174 If you removed any expansion boards, replace them (see “Replacing Expansion Boards” in Chapter 5). Replace the system unit cover. Reconnect the system power cables and peripheral devices. Power on the system. Run Setup (see Chapter 4, NEC Drivers and Utilities). Setting System Board Jumpers 6-9...

  • Page 175: Denying Access To Cmos Setup

    Denying Access to CMOS Setup In special cases, you may want to deny the user access to CMOS setup. In this case you must change the jumper from its default position. Use the following procedure to change the jumper setting. Power off the system and unplug any peripherals.
  • Page 176 If you removed any expansion boards, replace them (see “Replacing Expansion Boards” in Chapter 5). Replace the system unit cover. Reconnect the system power cables and peripheral devices. Power on the system. Run Setup (see Chapter 4, NEC Drivers and Utilities). Setting System Board Jumpers 6-11...

  • Page 177: Clearing Your Password

    Clearing Your Password If you forgot your password, use the following procedure to clear your current password and to set a new one. Power off and unplug the system and any peripherals. WARNING The system power must be off before removing the cover and changing a jumper setting.
  • Page 178 If you removed any expansion boards, replace them (see “Replacing Expansion Boards” in Chapter 5). Replace the system unit cover. Power on the system. Run Setup to set a new password (see Chapter 4, NEC Drivers and Utilities). Setting System Board Jumpers 6-13...

  • Page 179: 24-Hour Information Services

    24-Hour Information Services NECCSD has made it easy for you to get information and help when you need it. We offer 24-hour information services via the following services described in this chapter: ™ NECCSD FaxFlash Service NECCSD Bulletin Board Service ®...

  • Page 180: Neccsd Faxflash Service

    Catalog 1, NECCSD Telephone Directory and Online Service Information Catalog 3, NECCSD Computer Product Specifications, Warranty Policy, Ultracare Guidelines, and Sales Information Catalog 5, NEC ProServa™ and Express Serva Product Information Catalog 6, NEC Ready Consumer Desktop Systems Catalog 7, NEC PowerMate Commercial Desktop Systems ®...
  • Page 181 Order information from FaxFlash as follows. Be sure that your fax machine or fax/modem is on. Have the document number ready for the document you want. At your touch-tone telephone, enter 888-329-0088 (USA and Canada) or 508-635-6090 (international). Listen to the instructions provided by the voice prompts. Press if you do not want an introduction to FaxFlash.

  • Page 182: Neccsd Bulletin Board Service

    NECCSD BULLETIN BOARD SERVICE If you have access to a modem, you can use the NECCSD Bulletin Board Service (BBS) to get the latest information on hardware and software. The BBS allows you to download files (video drivers, printer drivers, BIOS updates, etc.) for system enhancements and upgrades.
  • Page 183 Following the HyperTerminal instructions, enter the BBS phone number (508-635-4706). Your business phone system and/or location might require a 9 1 or 1 prefix. NOTE The first time that you use the BBS, you are requested to provide information for a new user questionnaire.

  • Page 184: America Online Service

    Go To At the Go To menu, click Keyword At the prompt, type , then press Enter At the NEC menu, double-click one of the following topics, then follow the prompts: About NEC Terms and Conditions News Product Information Questions and Answers...

  • Page 185: Compuserve Online Service

    Log onto CompuServe. At the opening screen, click the button, then type NECTECH at the prompt, and click At the NEC menu, double-click one of the following topics, then follow the prompts: NEC Bulletin Board Information About This Service Access NEC BBS...

  • Page 186: E-Mail/Fax Technical Support Service

    Access CompuServe Information Services Exit. Exit anytime by double-clicking on the rectangle in the upper left corner of the screen. E-MAIL/FAX TECHNICAL SUPPORT SERVICE The NECCSD Technical Support Center offers technical support by E-mail over the Internet network if you have a modem.

  • Page 187: Internet

    Service. To access the World-Wide-Web NECCSD Home Page, enter the following Internet Uniform Resource Locator (URL) through your service: http://www.nec-computers.com/ To access the NECCSD FTP site, enter the following Internet ftp address through your service: ftp.nectech.com Once in the file menu, follow the prompts to choose and download the file(s) you want.

  • Page 188: Neccsd Technical Support Services

    NECCSD TECHNICAL SUPPORT SERVICES NECCSD also offers direct technical support through its Technical Support Center. (NECCSD technical support is for U.S. and Canadian customers only; international customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week.

  • Page 189: If You Have A Problem

    If You Have a Problem Your system has a built-in checking program that automatically tests its components when you turn the system unit power on. If there is a problem, the system displays an error message. If this happens, follow any instructions on the screen.

  • Page 190: Problem Checklist

    PROBLEM CHECKLIST If you have a problem, go through the following checklist for possible solutions. Is the power switch on for the computer and any connected peripherals (monitor, printer)? Check that all power switches are on. Are the computer and its peripherals connected to a working AC power outlet or surge protector? Check the outlet or surge protector by plugging a lamp into the outlet or surge protector.

  • Page 191: Solutions To Common Problems

    Does your system fail to recognize the CD-ROM? Your drive designation may be incorrect. The reader is assigned as drive F. SOLUTIONS TO COMMON PROBLEMS See the following sections to match your problem area and view the possible causes and solutions. When trying to solve problems, you should note what the system was doing when the problem occurred and what you attempted to do to correct the problem.
  • Page 192 System does not boot from hard disk The system tries to start from the diskette drive before it starts from the hard drive. Remove the diskette from the diskette drive. Run the Setup Utility and check the Boot parameter settings to verify that the initial boot parameter is set for hard drive C and not for a diskette drive.

  • Page 193: Diskette Drive Problems

    Diskette Drive Problems Check the following problems to see the possible cause and solution. Diskette won't load Check that the diskette is being loaded correctly. Check that the system and monitor power lamps are on and the power-on screen appears. Check that the diskette is formatted.

  • Page 194: Monitor Problems

    Monitor Problems Check the following problems to see the possible cause and solution. Monitor screen is dark Check that the monitor power cable is connected to the monitor and a power outlet, the monitor signal cable is connected to the system, and the brightness and contrast controls are adjusted.

  • Page 195: Keyboard/Mouse Problems

    Keyboard/Mouse Problems Check the following problem to see the possible cause and solution. Image appears on screen but nothing happens when you use the mouse or keyboard Tighten the keyboard or mouse cable connection. If this does not help, turn off the system, wait five or more seconds, and turn on the system.

  • Page 196: Speaker Problems

    Speaker Problems If you ordered speakers with your system , check the following problems to see the possible cause and solution. No sound from the speakers Check that the speaker power is on. Speaker volume is too low Adjust the volume control on the speaker. If the volume is still too low, adjust the volume by clicking on the Sound Mixer in Windows.

  • Page 197: Getting Help

    GETTING HELP If you tried correcting problems yourself and were not successful, you may want to try one or more of the following 24-hour services for answers to your questions. (Some services require a modem or fax machine.) NECCSD FaxFlash Service NECCSD Bulletin Board Service America Online Service CompuServe Online Service...

  • Page 198: Getting Help From The Neccsd Technical Support Center

    Getting Help From the NECCSD Technical Support Center Help is available to you through the NECCSD Technical Support Center. (International customers should check with their sales provider.) Direct assistance is available 24 hours a day, 7 days a week. Call the NECCSD Technical Support Center, toll free, at 1-800-632-4565 (for the U.S.

  • Page 199: Neccsd Warranty/Non-Warranty Repair Service

    NECCSD Warranty/Non-Warranty Repair Service NECCSD repair service is designed to support your warranty and non-warranty service activity. Before you call for repair service, see the previous sections in this chapter to determine if you can solve the problem yourself, within your company, through your dealer, or with the help of a technician from the NECCSD Technical Support Center.

  • Page 200: Setting Up A Healthy Work Environment

    Setting Up a Healthy Work Environment WARNING Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burning, cramping, stiffness, throbbing, weak- ness, soreness, tingling and/or numbness in the hands,...
  • Page 201 Although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders, it is still unclear whether working at a computer causes such disorders. Some doctors believe that using the keyboard and mouse may aggravate existing musculoskeletal disorders.

  • Page 202: Arrange Your Equipment

    ARRANGE YOUR EQUIPMENT Arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the table or stand that holds your computer equipment or raising the seat height of your chair.

  • Page 203: Adjust Your Chair

    ADJUST YOUR CHAIR Your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire seat and backrest to support your body.
  • Page 204 Your seat depth should allow your lower back to comfortably contact the backrest. Make sure that the backs of your lower legs do not press against the front of the chair. Extend your lower legs slightly so that the angle between your thighs and lower legs is 90°...

  • Page 205: Adjust Your Input Devices

    ADJUST YOUR INPUT DEVICES Follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and next to the keyboard.
  • Page 206 Type with your hands and wrists floating above the keyboard. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach keys, move your whole arm.

  • Page 207: Adjust Your Monitor

    Press the keys gently; do not bang them. Keep your shoulders, arms, hands, and fingers relaxed. ADJUST YOUR MONITOR Correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level.
  • Page 208 Rest your eyes periodically by focusing on an object at least 20 feet away. Blink often. Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen.

  • Page 209: Vary Your Workday

    VARY YOUR WORKDAY If you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, standing, and stretching. During these breaks, stretch muscles and joints that were in one position for an extended period of time.

  • Page 210: Preexisting Conditions And Psychosocial Factors

    Use a timer or reminder software to remind you to take breaks. To enhance blood circulation, alter your sitting posture periodically and keep your hands and wrists warm. NOTE For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations.

  • Page 211: Checking Your Comfort: How Do You Measure Up

    CHECKING YOUR COMFORT: HOW DO YOU MEASURE UP? Use this checklist to see if you are setting up your work environment to fit your physical needs. Checking Your Chair Do you sit in an upright position with the backrest supporting your lower back? When sitting, are your feet flat on the floor? Do you periodically adjust your chair and your posture? Checking Your Keyboard...

  • Page 212: Checking You

    Checking You Is your work area set up to promote a natural and relaxing working position with frequently used work items within close reach? Do you take frequent short breaks? Do you stretch and walk during your breaks? Do you vary your tasks during the day? Do you have regular eye checkups? Do you contact your doctor if you feel any sustained discomfort?

  • Page 213: Limited Warranty

    Limited Warranty NEC Computer Systems Division, Packard Bell NEC, Inc. (hereinafter “NECCSD”) warrants this Product to be free from defects in material and workmanship under the following terms: HOW LONG IS THE WARRANTY? Labor and parts are warranted for three (3) years from the date of the first consumer purchase in the U.S.A., Canada,...

  • Page 214: What We Will Pay For And What We Will Not Pay For

    Damage, deterioration, or malfunction resulting from, but not limited to: Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature, unauthorized Product modification, or failure to follow instructions supplied with the product. Repair or attempted repair by anyone not authorized by NECCSD.

  • Page 215: How You Can Get Warranty Service

    HOW YOU CAN GET WARRANTY SERVICE Year One For the first year, NECCSD provides an on-site limited warranty for all PowerMate Series Computers installed within a 50-mile radius of a NECCSD TotalService Preferred Dealer location or NECCSD authorized third party maintenance organization. On-site warranty service is available Monday through Friday during normal local business hours, exclusive of NECCSD holidays.

  • Page 216: Limitation Of Damages And Implied Warranties

    LIMITATION OF DAMAGES AND IMPLIED WARRANTIES NECCSD'S SOLE LIABILITY FOR ANY DEFECTIVE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCT AT OUR OPTION. NECCSD SHALL NOT BE LIABLE FOR: DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THIS PRODUCT, DAMAGES BASED UPON INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME OR DATA, LOSS OF SOFTWARE, COMMERCIAL LOSS;...

  • Page 217: For Information, Telephone 1-800-632-4565

    FOR INFORMATION, TELEPHONE 1-800-632-4565 NOTE: All Products returned to NECCSD for service MUST have prior approval; this may be obtained by calling the above number. NECCSD Products are warranted in accordance with the terms of the applicable NECCSD limited warranty. Product performance is affected by system configuration, software, the application, customer data, and operator control of the system, among other factors.

  • Page 218: System Specifications

    System Specifications The following specifications are standard except where noted. System specifications are listed by component. Processor Subsystem The 233-MHz , 266-MHz, or 300-MHz Intel ® Pentium II processor (with MMX instruction set) is mounted on a processor card that installs on the system board.

  • Page 219: Standard Random Access Memory (Ram

    Processor Mounting Processor subsystem inserts into Slot 1 on the system board. A 242-pin edge connector is implemented on the processor card for system board installation. Each end of Slot 1 has a Retention Mechanism Attach Mount (RMAM) inserted through the board. RMAM is made of two studs connected with a bridge.

  • Page 220: Read-Only Memory (Rom

    Expansion by using the following SIMMs: 1-MB by 32- or 36-bit (4-MB stick) 2-MB by 32- or 36-bit (8-MB stick) 4-MB by 32- or 36-bit (16-MB stick) 8-MB by 32- or 36-bit (32-MB stick) 16-MB by 32- or 36-bit (64-MB stick). Read-Only Memory (ROM) Flash ROM 2 Mbit...
  • Page 221 Serial two high-speed RS-232C port, support transfer rates up to 115 KB per second; 9-pin connectors VGA Video Monitor supports standard, super, and high-resolution VGA modes;15-pin connector (D-shell) Keyboard PS/2-compatible, 6-pin connector (mini DIN) Mouse PS/2-compatible, 6-pin connector (mini DIN) IDE dual IDE channels one primary and one secondary IDE channel (each channel supports a master and a slave device)

  • Page 222: Device Slots

    SCSI (PowerMate Professional Series SCSI models only) supports SCSI-2 and SCSI-3 peripherals 32-bit bus width up to 133 MB/second data transfer rate fast and wide 20 MB/second SCSI synchronous data rate 6 MB/second SCSI asynchronous data rate Device Slots Six device slots Four accessible slots One 1-inch high 3-1/2-inch slot (contains standard 1.44-MB diskette drive)

  • Page 223: Sound System

    Sound System Audio integrated on system board Compatible with Sound Blaster Pro™, Sound Blaster™ 2.0, Ad Lib™, MPU-401, and Microsoft Windows ® Sound System™ for PC sound applications Stereo jacks microphone in, line in, line out Software address mapping and DMA and IRQ selections for Plug and Play Provides all digital audio and analog mixing functions required for playing and recording audio...

  • Page 224: Dimensions

    AC adapter 120V to 15V) Headphone jack Dimensions System Unit Height 4.6 in. (371 mm) Width 8.5 in. (215 mm) Depth 18.3 in. (465 mm) Keyboard Height 1.6 in. (4.1 cm) Width 19.0 in. (48.3 cm) Depth 8.4 in (21.3 cm) Weight The following weights are averages.

  • Page 225: Keyboard And Mouse

    Keyboard and Mouse Keyboard 104-key AT Enhanced Function Keys 12 keys, capable of up to 48 functions Status Lamps numeric lock, capital lock, and scroll lock keys Numeric Keypad standard Separate Cursor Control Keys standard Mouse Microsoft mouse C-8 System Specifications...
  • Page 226 Graphics Specifications The Matrox Mystique or Number Nine Imagine™ 128 Series 2 video board integrates motion video controller, graphics controller and graphics accelerator using a PCI bus. Matrox Mystique Graphics Controller MGA-1064SG 64-bit graphics accelerator 3.3V for core, 5.0V for PCI bus interface 0.5u technology (VX) Package: 225 BGA Estimated power consumption: 2.6W...

  • Page 227: Number Nine Imagine 128 Series 2

    Memory accelerated features: Single color block mode (Z & I buffer clearing) Plane write mask replace Plane write mask raster The system supports the following resolutions, colors, and refresh rates for the 2-MB Matrox Mystique video board installed in some models. Screen resolution, pixel depth, and refresh-rates are with the standard 2 MB of video RAM and with the 2 MB option installed on the video board.

  • Page 228: Number Nine Imagine Video Board Support

    Video output signal: analog Video connector: standard 15-pin D-shell Feature connector: VESA 26-pin header 32-bit bus architecture: PCI local bus The system supports the following resolutions, color depths, and refresh rates for the Number Nine Imagine 128 Series 2 video board installed in some models. Screen resolution, pixel depth, and refresh-rates are with the standard 4 MB of video RAM installed on the video board.
  • Page 229 Index Changing password parameters, 4-30 Advanced menu, 4-14 Changing video drivers, 2-18 America Online, 7-6 Chassis, 3-3 Audio connectors, 1-10 Checking hard disk drive Audio functions, using, 2-11 parameters, 4-7 Cleaning your system, 2-22 Clock Speed, C-1 Backing up, 2-15 CMOS Battery, 2-26 battery replacement, 2-26...
  • Page 230 Disk lamp, 1-4 front, 1-2–1-8 Diskette drive, 1-5 graphics, 3-7 Diskettes, included, 3-1 Heceta chip, 4-40 Documentation, xvi, 2-29, 2-30 PCI local bus, 3-6 Drivers, 3-1 Pentium II, 3-4 changing video, 2-18 power saving, 1-3 video, 4-41 SCSI port, 3-11 SIMM memory, 3-4 system controls and lamps, ECP.
  • Page 231 connecting, 1-10 port, 1-10 IDE translation mode other operating systems, 4-9 Information, 2-31 Lamps Information services, 7-1 CD busy, 1-7 America Online, 7-6 disk, 1-4 CompuServe, 7-7 power, 1-4 E-mail support, 7-8 LANDesk Client Manager features, fax support, 7-8 4-36 Internet, 7-9 Line in jack, 1-10 NECCSD bulletin board service,...
  • Page 232 MPEG, 3-7 IR, 1-4 Universal Serial Bus, 1-11 Ports NEC Information group, 2-29 ECP, 3-10 NECCSD bulletin board service, 7- EPP, 3-10 IDE, 3-10 NECCSD FaxFlash, 7-2 SCSI, 3-11 NECCSD repair service, 8-11 Power button, 1-3 NECCSD technical support center,...
  • Page 233 Reset button, 1-4 Sound software, 1-15 Restarting your computer, 1-4 Speakerphone, 1-10 Restoring individual files, 4-43 Starting Setup utility, 4-3 Restoring system software Starting the system, 2-1 restore individual files, Storage device installation, 5-20, 4-43–4-45 5-21, 5-29 restore indvidual files, 4-42 cabling, 5-27 system recovery, 4-42, 4-46, device cables, 5-23...
  • Page 234 Technical support, 7-10 Troubleshooting, 8-1 Common problems, 8-3 If you have a problem, 8-1 Minor problems, 8-2 NECCSD Technical support center, 8-10 Replacing the CMOS battery, 2-26 Typematic rate delay, 4-13 Universal Serial Bus ports, 1-11 Upgrading memory, 5-14 Using diskettes, 2-7 Using the SCSISelect utility, 4-35 Utilities Setup, 4-1...
  • Page 235 (For United States Use Only) FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 236 A lithium battery in some computers maintains system configuration information. In the event that the battery fails to maintain system configuration information, NEC recommends that you replace the battery. See “Replacing the CMOS Battery” in Chapter 2 of this guide for battery replacement information.

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