Page 1: Declaration Of Conformity
NEC Computer Systems Division, A Division of Packard Bell NEC, Inc. DECLARATION OF CONFORMITY We, the Responsible Party NEC Computer Systems Division Packard Bell NEC, Inc. 1 Packard Bell Way Sacramento, CA 95828-0903 (916) 388-0101 declare that the product PM Professional 9000E is in conformity with part 15 of the FCC Rules.
Page 2 NEC CSD is prohibited. FaxFlash is a service mark and WebTelligent is a trademark of NEC Computer Systems Division, Packard Bell NEC, Inc. NEC and PowerMate are registered trademarks of NEC Corporation, used under license.
Page 3: Table Of Contents
Speakers ..................1-16 System Features ................1-17 Hardware................1-17 Software................1-20 Preloaded Operating System .........1-20 NEC OS Restore CD.............1-20 NEC Select Install CD ..........1-21 PC MacLAN CD ............1-22 Hummingbird Unix Connectivity Evaluation CD ..1-22 Security................1-23 2 Setting Up the System Site Selection ................2-2 Installation Guidelines ..............
Page 4 Installing Applications and Online Documents......3-32 Using the Selective Restore Program on a Remote CD ..3-34 Installing Drivers..............3-36 Installing Drivers with the NEC Select Install CD ..3-37 Installing Drivers from a Remote CD ......3-38 System Board Jumper Settings .............3-39 Moving System Board Jumpers ..........3-42 Resetting the CMOS NVRAM..........3-43...
Page 5 Clearing and Changing the Passwords ........3-44 Recovering the BIOS............3-44 Boot Block Write Protect............3-45 Fault Resilient Booting Timer Enable Jumper .......3-45 BMC Forced Update Mode...........3-47 4 Installing Options General Rules ................4-2 Safety Precautions................. 4-3 System Unit Covers ..............4-4 Removing the Side Covers............. 4-4 Replacing the Side Covers .............
Page 6 Cabling Storage Devices............4-50 IDE Drive Cabling ............4-50 Diskette Drive Cabling..........4-52 PC Card Adapter Cabling..........4-52 Internal SCSI Device Cabling ........4-53 Network Board Wake-On LAN Cabling......4-54 Installing Storage Devices ............4-54 Removing the Front Panel..........4-55 Replacing the Front Panel ..........4-57 Installing a 5 1/4-Inch Device in an Upper Bay .....4-59 Installing a 5 1/4-Inch Device in the Lowest Bay...4-61 Replacing the 3 1/2-Inch Internal Hard Drive ....4-63 Removing the Drive Cage ..........4-65...
Page 7 How to Clean the Mouse..............5-25 Battery Replacement ..............5-26 How to Get Help ................5-29 Help From Your Company ...........5-29 Help From Your NEC CSD Dealer ........5-29 Help From NEC CSD Technical Support Center....5-30 NEC CSD Warranty/Non-Warranty Repair Service ....5-31 6 Getting Services and Support NEC CSD Website................
Page 8 Read Only Memory (ROM) ............B-3 Calendar Clock ................B-3 Input/Output (I/O) Facilities............B-4 Graphics Board ................B-6 Sound System ................B-7 Fax/Modem Board ................B-8 Hard Drive..................B-8 CD-ROM Drive ................B-9 PC Card Adapter................B-9 Tape Backup Unit .................B-9 Zip Drive ..................B-10 Speakers ..................B-11 Dimensions................. B-12 System Unit.................
Page 9: Using This Guide
BIOS Setup Utility, the System Setup utility, the Symbios Configuration Utility, the NEC OS Restore CD, and the NEC Select Install CD. It also provides detailed information on jumpering devices in the system. Chapter 4, Installing Options, provides detailed installation procedures for internal options.
Page 10: Text Conventions
Chapter 6, Getting Services and Support, describes the services available to you for information and help, and describes how to access the services. Appendix A, Setting Up a Healthy Work Environment, contains guidelines to help you use your computer productively and safely. This appendix also instructs you on how to set up and use your computer to reduce your risk of developing nerve, muscle, or tendon disorders.
Page 11: Related Documents
Related Documents In addition to this guide, the following printed documentation ships with your computer. NEC PowerMate Professional 9000E Series Quick Setup The Quick Setup shows how to quickly get the system connected and powered on. How Does Your Workplace Measure Up? This brochure provides information for setting up and using the computer productively and safely.
Page 12 To purchase the service and reference manual, call NEC CSD at 1-800-632-4525 (in the U.S. and Canada) or your local NEC CSD sales provider (outside the U.S. and Canada). NEC CSD FaxFlash NEC CSD FaxFlash is an automated service that sends the latest information about NEC CSD and its products directly to a fax machine.
Page 13 Obtain product literature and technical information bulletins with FaxFlash. By using FaxFlash, you can be kept up-to-date on the latest technical information for your system. See “NEC CSD FaxFlash Service” in Chapter 6 for information about using FaxFlash. Using This Guide xiii...
Page 14: Reviewing System Features
Reviewing System Features Front Features Rear Features Inside Features Stand Speakers System Features...
Page 15 WARNING Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use the computer in the manner described in Appendix A, Setting Up a Healthy Work Environment. This chapter provides a look at the front, rear, internal, and peripheral features of the system.
Page 16: Front Features
Front Features The following figure shows the features on the front of the system. A brief description follows the figure. Front features A – 5 1/4-Inch Device B – System Lamps C – Power Button D – Diskette Drive Reviewing System Features 1-3...
Page 17: System Controls And Lamps
System Controls and Lamps System controls let you select specific system operations. Lamps let you know the status of system operation. The following figure shows the controls and lamps on the front of the system. Descriptions follow the figure. System lamps A –...
Page 18: Diskette Drive A
Disk lamp A lit disk lamp indicates that the hard drive is active. The green lamp tells you that the hard drive is reading or writing data. ! CAUTION Do not turn off the system unless absolutely necessary while the disk lamp is lit. To do so can damage your hard drive or data.
Page 19: Pc Card Adapter
The CD-ROM drive operates at different speeds depending on whether the CD you are using contains data or music. This allows you to get your data faster and to see smoother animation and video. PC Card Adapter If your system has a PC card adapter, you can add PC cards to the system.
Page 20: Rear Features
Rear Features On the back of your workstation, find external connectors, power supply features, and expansion board slots. The following figure shows these features. Rear features A – Mouse Port B – Keyboard Port C – COM1 Port D – Printer Port E –...
Page 21: External Connectors
(There might also be a VGA monitor connector on the I/O panel. It is not functional.) The graphics boards available through NEC CSD support VGA- and SVGA-compatible monitors with a 15-pin connector. Attach the signal cable from your monitor to the VGA connector on the graphics board.
Page 22 Audio connectors Find the following connectors on the sound board: Microphone in jack Connect a microphone for recording audio information in your data system files. Line in jack Connect a stereo audio device such as a stereo amplifier or a cassette for playback or recording. Line out jack The line out jack allows you to connect an amplified output device, such as powered speakers, a stereo tape...
Page 23 The rear panel contains one RJ-45-compatible port for connecting your system to an Ethernet local-area network (LAN) so you can communicate with other computers. You can also order a network board from NEC CSD and install it in an expansion slot. 1-10 Reviewing System Features...
Page 24: Power Supply Features
Security slot ® You can use a Kensington Security Standard connector or other locking device in the security slot on the back of the chassis. Secure its cable to an immovable object to protect your system from theft. Locking tab A locking tab on the rear edge of the system allows you to padlock the cover to prevent unauthorized cover removal.
Page 25: Inside Features
Inside Features See the following figure for the location of features within the system. Feature descriptions follow. Inside the system A – Power Supply B – Accessible Device Cage C – Drive Cage D – Expansion Slots E – System Board F – Sound Board The system has the following internal features: system board with two processor connectors, memory sockets, signal connectors, and power connectors...
Page 26: System Board
four accessible device bays (three 5 1/4-inch bays and one diskette drive bay) four 1-inch or three 1.6-inch internal device bays power supply. System Board System memory, one or two processors, and the system battery reside on the system board. The system board supports two diskette drives and up to four IDE devices such as a hard drive, CD-ROM drive, or Zip drive.
Page 27: Expansion Boards
External connectors include: two serial connectors a parallel connector two USB ports keyboard and mouse ports a LAN connector. For information on these connectors, refer to “External Connectors” earlier in this chapter. Expansion Boards The system board supports five expansion boards with the following connectors: three PCI connectors one shared PCI/ISA connector...
Page 28 Locating the feet under the system unit Reviewing System Features 1-15...
Page 29: Speakers
Speakers Some systems come with a pair of high-quality, 9-watt stereo speakers that you can arrange to suit your work environment. Speakers A – Left Speaker B – Right Speaker C – Power Lamp D – Volume Control E – Treble Control An AC adapter comes with the speakers.
Page 30: System Features
Hardware The NEC PowerMate Professional 9000E Series workstation includes the following hardware features: PC97 Compliance All the hardware in the system has been certified by ®...
Page 31 Audio The system comes with a sound board in an expansion slot. The audio chipset gives you a surround sound system for three-dimensional sound effects — much like a live performance! It also provides wavetable synthesis. (Wavetable synthesis uses actual recordings of real sound effects and musical instruments for a dynamic audio experience.) Flashable ROM BIOS...
Page 32 Your workstation comes with at least 64 MB of SDRAM and supports up to 1 GB. The system memory is made up of 168-pin Dual In-Line Memory Modules (DIMMs). NEC CSD supports ECC DIMMs in the system. PC100- MHz DIMMs are required for the system. Reviewing System Features 1-19...
Page 33: Software
NEC OS Restore CD In the event of operating system problems, you can restore your operating system using the NEC OS Restore CD. The NEC OS Restore program on the CD performs a complete restore of the operating system. It also provides options for reformatting and repartitioning the hard drive.
Page 34: Nec Select Install Cd
Install or reinstall any of the applications and drivers provided by NEC CSD from the NEC Select Install CD. With the NEC Selective Install program, each item on the CD is selectable from a straightforward graphical interface. Clear menu descriptions and the help screens guide you through each step.
Page 35: Pc Maclan Cd
The following online documentation is also provided on the NEC Select Install CD: The NEC PowerMate Professional 9000E Series User’s Guide This is an online version of the printed NEC PowerMate Professional 9000E Series User’s Guide. Healthy Environment. PC MacLAN CD...
Page 36: Security
Security The system has hardware, software, and mechanical security features that offer protection against unauthorized access to your system and data. The following security features are available with the system: Password security The BIOS Setup utility includes a feature that lets you set up either a user or administrator password, or both.
Page 37 Chassis intrusion notification Whenever the chassis cover is removed, the BMC logs the incident. Security slot The security slot on the back of the chassis accepts a ® Kensington Security Standard connector or other locking device. Secure the locking device to the security slot and to an immovable object to protect your system from theft.
Page 38: Setting Up The System
Setting Up the System Site Selection Installation Guidelines Voltage Selection Cable Connections Theft Protection Startup Shutdown System Care More Information...
Page 39: Site Selection
This chapter provides the information you need to set up and use the PowerMate Professional 9000E Series workstation. Some of the information provided includes site selection, system preparation, cable connections, system startup and shutdown procedures, and system care. It also provides a matrix showing where to find additional information about the workstation.
Page 40: Installation Guidelines
Isolated from strong electromagnetic fields and electrical noise produced by electrical devices (such as air conditioners, large fans, large electric motors, radio and TV transmitters, and high-frequency security devices). Spacious enough to provide at least five inches (13 centimeters) behind the system and three inches (eight centimeters) on each side of the system for proper cooling, airflow, and cable clearance.
Page 41: Voltage Selection
! CAUTION The push-button on/off power switch on the front panel of the workstation does not turn off the AC power. To remove AC power from the workstation, you must unplug the AC power cable from the power supply or the wall outlet. Voltage Selection A 260-watt (rated) power supply is integrated into the workstation.
Page 42: Cable Connections
Line voltage switch selector A – Power Supply Fan B – Power Socket C – Voltage Selector Switch Cable Connections The following figure shows the connector locations on the back of the workstation for connecting the keyboard, mouse, monitor, and power cables. The figure also shows the locations of the parallel port, the serial ports, the USB ports, the LAN connector, and the mechanical locking features.
Page 43 ! CAUTION Turn off and unplug the workstation before connecting any cables to the back of the workstation. Equipment may be damaged if you connect cables while the power is on. Plug in the power cable only after all other device cables have been connected.
Page 44: Theft Protection
! CAUTION Ensure that the power service connection is through a properly grounded outlet. NEC CSD recommends that you plug the workstation into a surge suppresser for protection against sudden transient increases or decreases in electrical power that could damage your workstation’s power supply and result in...
Page 45 The power lamp lights green to indicate that the system is on. The NEC startup screen appears. At the bottom of this screen, messages like the following examples appear: Press <F2> key if you want to run Setup...
Page 46: Shutdown
Shutdown Follow these steps to shut down (power off) your workstation. 1. Save your work. 2. Exit the application program. 3. Make sure that the hard drive, diskette drive, and any other drives are not in use. A lit device lamp indicates that the device is in use.
Page 47: System Care
Protecting Your System From Damage There are several ways that you can protect your system from possible damage. NEC CSD strongly recommends the following protective measures: The system unit sits on a footed, non-removable stand to prevent it from being tipped over.
Page 48 (see “Security Menu” in Chapter 3). Use appropriate virus detection software regularly to protect your system from computer viruses. If you plan to use software programs other than NEC CSD supplied software, NEC CSD strongly recommends that you take the necessary steps, such as virus checks, to protect your system.
Page 49: Keeping Your System In Good Condition
Keeping Your System in Good Condition Maintain the condition of your system by periodically using the following general procedures. WARNING For safety, power off and unplug your system, monitor, and any external devices before cleaning them. Clean the outside of the workstation with a soft clean cloth.
Page 50: Moving Or Shipping Your System
Moving or Shipping Your System Use these steps to prepare your system for moving or shipping: 1. Back up the files on the hard drive to diskettes, Zip disks, or tape cartridges. Be sure to take precautions for storing and transporting Zip disks, diskettes, or tape cartridges so that they are not exposed to magnetic fields or electrical impulses.
Page 51: More Information
More Information Once you have your system running, we suggest that you install applications provided by NEC CSD from the NEC Select Install CD see “Setting Up a Healthy Work Environment” in Appendix A of this guide install any of your own applications (see the...
Page 52: Configuring The System
Configuring the System Configuration Tools and Utilities BIOS Setup Utility FLASH Utility Symbios Configuration Utility NEC OS Restore CD NEC Select Install CD System Board Jumper Settings...
Page 53: Configuration Tools And Utilities
Configuration Tools and Utilities Configuration and setup utilities are used to change your system configuration. You can configure your system, as well as option boards you may add to your system, using the BIOS Setup utility. Several unique system parameters are configured using the BIOS Setup utility, which is stored in the system FLASH memory.
Page 54: Bios Setup Utility
BIOS Setup Utility The BIOS Setup Utility is used to change system configuration parameters. The utility is resident in the system FLASH memory and does not require a diskette or an operating system present to run. The following sections describe how to use the BIOS Setup utility to configure the system.
Page 55 Use the arrow keys to select a menu or an item on a displayed menu. Press the value keys (listed in the table below) to cycle through the allowable values for the selected field. Use the Exit menu’s “Save Values” selection to save the current values on all the menus.
Page 56: Bios Setup Configuration Settings
BIOS Setup Configuration Settings The following BIOS Setup configuration tables show the features that are controlled from the BIOS Setup utility. Recommended values are bold in the tables. Descriptions of settings are also provided. Main Menu Use the Main menu and its submenus for basic system configuration.
Page 57 Main Menu Feature Choices Description Keyboard Features Press Enter See the table “Keyboard Submenu.” Memory Cache Enabled Enables processor cache. Disabled CPU Speed Setting Processor Speed Processor speed list is determined List by the speed of the processor(s) installed. Select speed to match speed of installed processor(s).
Page 58: Primary Ide Master And Slave Submenu
Primary IDE Master and Slave Submenu Feature Choices Description Type Auto Auto allows the system to attempt None auto-detection of the drive type. CD-ROM None informs the system to ignore User this drive. CD ROM allows the manual entry of fields described below.
Page 59: Secondary Ide Master And Slave Submenu
Secondary IDE Master and Slave Submenu Feature Choices Description Type Auto Auto allows the system to attempt None auto-detection of the drive type. CD-ROM None informs the system to ignore User this drive. CD ROM allows the manual entry of fields described below.
Page 60: Advanced Menu
Keyboard Submenu Feature Choices Description NumLock Auto Selects power-on state for Num Lock Key Click Disabled Enables or disables key click Enabled Keyboard auto- 30/sec 13.3/sec Selects key repeat rate repeat rate 26.7/sec 10/sec 21.8/sec 6/sec 18.5/sec 2/sec Keyboard auto- 1/4 sec Selects delay before key repeat repeat delay...
Page 61: Pci Configuration Submenus
Advanced Menu Feature Choices Description Integrated Press Enter See the table “Integrated Peripherals Peripherals Configuration Configuration Submenu.” Advanced Chipset Press Enter See Advanced Chipset Control Control Submenu.” Selects the version of Multiprocessor multiprocessor specification to use. Specification Some operating systems require version 1.1.
Page 62: Integrated Peripheral Configuration Submenu
PCI Device, Slot 1 - Slot 4 Submenus Feature Choices Description Enable Master Enabled Enables selected device as a PCI Disabled bus master. Latency Timer Default Minimum guaranteed time, in units 020h of PCI bus clocks, that a device may 040h be master on a PCI bus.
Page 63: Advanced Chipset Control
Integrated Peripheral Configuration Submenu Feature Choices Description Parallel Port Disabled Auto forces BIOS or the OS to Enabled configure the port. Auto OS Controlled OS Controlled displays when the OS configures the port. Mode Output only Selects parallel port mode. Bi-directional Base I/O Address Selects the base I/O address for...
Page 64: Security Menu
Security Menu Use the Security menu to set User and Supervisor Passwords and configure Secure Mode options. Note: Enabling the Supervisor Password field requires a password for entering Setup. The passwords are not case sensitive. Security Menu Feature Choices Description User Password is Clear Status only;...
Page 65 Security Menu Feature Choices Description Diskette Access Administrator Controls access to diskette drives. User Fixed Disk Boot Normal Write-protects boot sector on hard Sector Write Protect disk to protect against viruses. Secure Mode Disabled Period of key/PS/2 mouse inactivity Timer 1 min after which secure mode activates.
Page 66: Boot Menu
Boot Menu Use the Boot menu and its submenus to configure Boot Device priority. Boot Menu Feature Choices Description Floppy Check Disabled If Enabled, system verifies diskette drive Enabled type on boot. Disabled results in a faster boot. Boot Device Priority Press Enter See the table “Boot Device Priority Submenu.”...
Page 67: Exit Menu
Removable Devices Option Description 1. Legacy Floppy Drive Exit Menu Use the Exit menu to save or discard changes in the BIOS settings, or to exit the BIOS Setup utility. Note: Pressing does not exit this menu. You must select one of the items from the menu or menu bar to exit.
Page 68: Flash Utility
BMC and HSC firmware. The second diskette contains the latest version of the BIOS code. You can get the diskettes from NEC CSD or download the BMC and HSC firmware and the BIOS from the NEC CSD website or Bulletin Board System (BBS).
Page 69: Running The Symbios Configuration Utility
Running the Symbios Configuration Utility Use the following steps to run the Symbios Configuration Utility. 1. Power on the system. The system boots up. 2. This message appears on the video monitor: Press Ctrl-C to start the Symbios Configuration Utility Press to run this utility.
Page 70: Changing The Adapter And Device Configurations
The following keys are active for all SCSI Configuration screens: Symbios SCSI Configuration Keys Action Arrows Up and down arrows move from one parameter to another within a screen. Enter Displays options for a configurable parameter. Selects an option. Moves back to previous screen or parameter or EXIT if at the Main menu.
Page 71 Adapter Setup Screen Description Recommended Setting or Your Configuration Display Only SYM53C875 SYM53C875 SCAM Support Parity Host SCSI ID Scan Order Low to High Removable None media support CHS Mapping SCSI Plug and Play Mapping To change device configuration parameters, perform the following steps: 1.
Page 72 4. Highlight the function you want to change and press . You are prompted to save changes when you exit Enter the configuration utility. Note: If you wish to format a disk or verify disk media, select “Format” or “Verify” from the Device Setup menu.
Page 73: Nec Os Restore Cd
The following procedures describe how to use the NEC OS Restore CD that ships with your system. Please read the following sections in their entirety before using the NEC OS Restore CD to restore the Windows NT operating system or the factory-installed drivers on your system.
Page 74: Introducing Os Restore Options
Introducing OS Restore Options Your system comes with an NEC OS Restore compact disc (CD). This CD contains the Windows NT operating system and device drivers for the hardware that was factory-installed in your system. Should a problem occur that causes data loss or corruption, you can restore your system to its working state using this CD.
Page 75: Choosing A Restore Program
After performing an OS restore, run the Selective Application Restore program to reinstall any application that came with your system. See “NEC Select Install CD” for directions on running this program. Auto Rebuild and Restore...
Page 76 OS Restore: 1. Power on or restart the system and immediately insert the NEC OS Restore CD into the CD-ROM drive. After the system boots from the CD, the Operating System Restore Welcome screen appears (see the following figure).
Page 77 3. Read the license agreement and click to continue. Accept The Restore Mode screen appears with three options: Back, Auto, and Custom. Back button returns you to the License Agreement screen. button selects a restore process designed for Auto basic users who require limited manual control of restore functions.
Page 78: Custom Rebuild And Restore
To perform a custom OS Restore with choices on repartitioning and/or reformatting the hard drive, boot the system from the NEC OS Restore CD. When the system boots from the CD, it automatically loads the MS-DOS-based Operating System Restore program.
Page 79 OS Restore: 1. Power on or restart the system and immediately insert the NEC OS Restore disc into the CD-ROM drive. After the system boots from the CD, the Operating System Restore Welcome screen appears (see the following figure).
Page 80 3. Read the license agreement and click to continue. Accept The Restore Mode screen appears with three options: Back, Auto, and Custom. Back button returns you to the License Agreement screen. button selects a restore process designed for Auto basic users who require limited manual control of restore functions.
Page 81 6. After you select the type of hard drive format you want to do (Quick or Full), the Formatting Drive(s) screen appears with a status bar showing the progress of the formatting. After the drive has been reformatted, the Installing Applications screen appears, indicating the status of the restore process as the operating system loads from the CD.
Page 82: Nec Select Install Cd
The following procedures describe how to use the NEC Select Install CD that ships with your system. Please read the following sections in their entirety before using the NEC Select Install CD to install or restore any software on your system. Introducing Select Install Options Your system comes with an NEC Select Install compact disc (CD).
Page 83: Choosing The Correct Installation Method
See “Installing Applications and Online Documents.” Driver setup.exe programs Each driver that is delivered on the NEC Select Install CD comes with its own setup.exe program. Use these programs to install drivers. See “Installing Drivers.” Installing Applications and Online Documents...
Page 84 2. With the Windows NT operating system running, insert the NEC Select Install CD into the CD-ROM drive. 3. Start the Selective Application Restore program. Click Start on the taskbar and point to and click The Run window appears. In the Open field, type Q:\setup.exe...
Page 85: Using The Selective Restore Program On A Remote Cd
After the Selective Application Restore process completes, you can reinstall any personal applications. These applications are not on the NEC Select Install CD and must be reinstalled after the Selective restore process completes. Using the Selective Restore Program on a Remote CD...
Page 86 5. Click the name of the computer with the shared CD-ROM drive. Double click the name of the shared CD-ROM drive. 6. To install the any of the applications or online documents that NEC CSD provided with the system, double click the program. setup.exe The NEC Selective Restore window appears.
Page 87: Installing Drivers
This completes the Selective Application Restore procedure. After the Selective Application Restore process completes, you can reinstall any personal applications. These applications are not on the NEC Select Install CD and must be reinstalled after the Selective restore process completes. Installing Drivers Your system comes with an NEC Select Install CD.
Page 88: Installing Drivers With The Nec Select Install Cd
When you restore the operating system using the NEC OS Restore program, the drivers that were factory-shipped are automatically installed. Please read this section in its entirety before using the NEC Select Install CD to install drivers on your system. Installing Drivers with the NEC Select Install CD Follow these steps to install drivers.
Page 89: Installing Drivers From A Remote Cd
Installing Drivers from a Remote CD If the computer is connected to a network and set up to access a shared CD-ROM drive, a System Administrator can install the optional drivers from the NEC Select Install CD in the remote CD-ROM drive. ! CAUTION Do not select and install drivers for any hardware that is not currently installed on the system.
Page 90: System Board Jumper Settings
5. Double click Entire Network 6. Click the name of the computer with the shared CD-ROM drive. Double click the name of the shared CD-ROM drive. 7. Access the subdirectory that corresponds to the driver you wish to install. 8. Double click the setup.exe icon corresponding to the driver you wish to install.
Page 91 Locating system board jumpers A – BMC Forced Update Mode B – Chassis Intrusion Detection C – FRB Timer Enable D – Boot Block Write Protect E – Recovery Boot F – Password Clear G – CMOS Clear H – Reserved I – Reserved 3-40 Configuring the System...
Page 92: System Board Jumper Summary
System Board Jumper Summary Jumper Function Pins (default in What it does at system bold) reset BMC Forced 9-10 System boots normally. Update Mode 10-11 System tries to boot BMC firmware. Chassis Intrusion 5-6, Enable Switch installed on chassis Detection indicates when cover has been removed.
Page 93: Moving System Board Jumpers
System Board Jumper Summary Jumper Function Pins (default in What it does at system bold) reset CMOS Clear 1-2, Protect Preserves the contents of NVRAM. 2-3, Erase Replaces the contents of NVRAM with the manufacturing default settings. Reserved Required. Do Not Change. Reserved Required.
Page 94: Resetting The Cmos Nvram
3. Locate the jumpers on the system board you need to change. To change a jumper setting, use a pair of needle- nose pliers or your fingers to remove the jumper from its current location. Position the jumper over the two pins for the desired setting and press it onto the pins.
Page 95: Clearing And Changing The Passwords
Clearing and Changing the Passwords To clear and change the passwords: 1. Power off the system and remove the left panel as described in Chapter 4 of this guide. 2. Move the Password Clear jumper from pins 5-6 to pins 6-7. See “Locating system board jumpers” to locate this jumper.
Page 96: Boot Block Write Protect
You can obtain the BIOS Recovery program by downloading it to a diskette from the NEC CSD Bulletin Board System (BBS), the NEC CSD File Transfer Protocol (FTP) site, or the NEC CSD website. See Chapter 6 for information on how to access the files and download them onto a diskette.
Page 97 FRB 3 — 7 minute timer. If the system does not make it up to the end of POST in 7 minutes, the system automatically resets and tries again. It is assumed that the processor failed regardless of what may have caused the system to hang.
Page 98: Bmc Forced Update Mode
BMC Forced Update Mode ! CAUTION Leave the BMC Forced Update Mode jumper at the factory-default setting: Setting this jumper incorrectly prevents the system from booting. Programming should only be done by a technically qualified person. Contact your dealer or sales representative for more information. Configuring the System 3-47...
Page 99: Installing Options
Installing Options General Rules Safety Precautions System Unit Covers System Board Options Expansion Boards Data Storage Devices...
Page 100: General Rules
Your PowerMate Professional 9000E Series workstation supports a variety of industry-standard and NEC CSD expansion options. This chapter provides installation instructions for system board upgrades including memory module upgrade and processor upgrade. In addition, it provides instructions for adding expansion boards and installing data storage devices.
Page 101: Safety Precautions
Safety Precautions Observe safety rules when working inside the system and when handling computer components. Avoid electric shock or personal injury by observing the following warning. WARNING Before removing the system unit cover, turn off the power and unplug the system power cable. Power is removed only when the power cable is unplugged.
Page 102: System Unit Covers
Always hold a chip or board by its edges. Avoid touching the components on the chip or board. Take care when connecting or disconnecting cables. A damaged cable can cause a short in the electrical circuit. When installing a cable, route the cable so it is not pinched by other components and is out of the path of the system unit cover.
Page 103 WARNING Before you remove a system unit cover, turn off the power and unplug the system power cable. Power is removed only when the power cable is unplugged. 1. Turn off and unplug the system unit. 2. Disconnect the keyboard, mouse, monitor, and any other attached device (such as speakers or a printer) from the rear of the system unit.
Page 104 3. Remove the three side cover screws on the rear of the system unit. Locating cover screws A – Right Side Cover Screws B – Top Cover Screws C – Left Side Cover Screws 4. Slide the side cover back about one-half inch; if necessary, anchor one hand on the rear of the system unit as you slide the cover.
Page 105 6. Lift the cover up and away from the system unit (see arrow 2 in the following figure). Removing the side cover Repeat this procedure if the other side cover must also be removed. To replace the cover, see “Replacing the Side Covers.” Installing Options 4-7...
Page 106: Replacing The Side Covers
Replacing the Side Covers Replace the covers as follows: ! CAUTION To prevent damage to system cables, carefully tuck the cables out of the path of the cover. 1. Position the cover against the chassis with its front edge about one-half inch behind the front of the chassis. 2.
Page 107: Removing The Top Cover
3. Slide the cover forward to meet the front panel. Note: The cover fits tightly. If the cover does not slide all the way to the front panel, make sure that the tabs along the top, back, and bottom of the cover are aligned with the notches and rails in the chassis.
Page 108: Replacing The Top Cover
1. Remove both side covers (see “Removing the Side Covers”). 2. Remove the two top cover screws on the rear of the system unit (see the figure “Locating cover screws” in “Removing the Side Covers”. 3. Slide the cover back about one-half inch; if necessary, anchor one hand on the rear of the system unit as you slide the cover.
Page 109 2. Line up the top cover tabs with the cutaway on the top of the chassis. The front edge of the cover should be about one-half inch behind the front of the chassis. The rear edge of the cover should be held higher than the front edge.
Page 110: System Board Options
Note: The cover fits tightly. If the cover does not slide all the way to the front panel, make sure that the tabs under the top cover are aligned with the cutaway on the top of the chassis and that the top cover is over the tops of the side panels.
Page 111: Dimm Upgrade
System board sockets and connectors A – Secondary Processor Connector B – Primary Processor Connector C – Secondary Heatsink Fan Connector D – Primary Heatsink Fan Connector E – DIMM Sockets DIMM Upgrade The system board contains four DIMM sockets labeled 1 through 4.
Page 112 To locate memory module sockets on the system board, see the following figure. To determine how much memory you need to purchase for a memory upgrade, see “Checking System Memory.” Note: NEC CSD supports ECC DIMMs only in a PowerMate Professional 9000E Series system. 4-14 Installing Options...
Page 113 DIMM sockets on the system board A – DIMM Socket 4 B – DIMM Socket 3 C – DIMM Socket 2 D – DIMM Socket 1 Supported DIMMs DIMM Size ECC Configuration 64 MB 8 MByte x 72 128 MB 16 MByte x 72 256 MB 32 MByte x 72...
Page 114: Checking System Memory
Sample DIMM Upgrade Paths Total Memory DIMM DIMM DIMM DIMM Socket 1 Socket 2 Socket 3 Socket 4 64 MB 64 MB empty empty empty 128 MB 128 MB empty empty empty 192 MB 128 MB 64 MB empty empty 256 MB 256 MB empty...
Page 115: Removing A Dimm
Removing a DIMM If your memory configuration requires the removal of a module, perform the following steps: ! CAUTION Before opening the computer and before handling boards or memory modules, reduce static discharge by touching the system’s metal chassis. 1. Remove the system unit cover (see “Removing the Side Covers”).
Page 116: Installing A Dimm
Removing a DIMM A – Plastic Clip Installing a DIMM Install a memory module by performing the following steps: 1. Remove the system unit cover (see “Removing the Side Covers”). 2. If you need to remove a currently installed memory module, see “Removing a DIMM.”...
Page 117 4. Press the module firmly into the socket. 5. Make sure the plastic clips at either end of the module click closed. Inserting a DIMM A – Plastic Clip 6. Reconnect any of the cables that were disconnected to access the DIMM sockets. 7.
Page 118: Processor Upgrade
Processor Upgrade The system can accommodate two Pentium II processors. Each Pentium II processor is packaged in a Single Edge Contact (S.E.C.) cartridge. The cartridge includes the processor core with an integrated 16 KB primary (L1) cache; the secondary (L2) cache; a thermal plate; and a back cover. The system board has two S.E.C.
Page 119: Removing The Processor
Removing the Processor Remove the processor as follows. WARNING If the system has been running, any processor and heatsink already installed on the board will be hot. To avoid the possibility of a burn, let the components cool for 10 minutes before continuing with the procedures described here.
Page 120 Releasing the processor locking tabs A – Locking Tab B – CPU/Heatsink C – System Board ! CAUTION Before picking up the processor, reduce static discharge by touching the metal frame of the system unit. 4-22 Installing Options...
Page 121: Removing A Termination Board
6. Lift the processor out of the retention mechanism. Removing the processor A – CPU/Heatsink B – Retention Mechanism 7. Terminate the processor socket if it is to remain empty (see “Installing a Termination Board”). Otherwise, install the upgrade processor (see “Installing an Upgrade Processor”).
Page 122 Remove the termination board by following these steps. 1. Squeeze the tabs on the top of the termination board bracket toward each other to release them from the retention mechanism. 2. While still holding the tabs, pull the termination board bracket out of the retention mechanism.
Page 123: Installing A Termination Board
3. Pull the termination board out of the processor socket. Removing the termination board A – Termination Board B – Retention Mechanism 4. Store the termination board and bracket appropriately. Installing a Termination Board If you remove a second processor from your system, you must install a termination board in the empty secondary Slot 1 connector.
Page 124 Note: It may be necessary to place one hand on the outside of the right cover to anchor the system while the termination board is being inserted. 3. Slide the board into the connector. Push firmly, with even pressure on both sides, until the board is seated. If necessary, place one hand on the outside of the right cover to anchor the system as the board is inserted.
Page 125 4. Squeeze the large tabs on the termination board bracket together and slide the bracket into the retention mechanism. The tabs should click into place when the bracket is seated correctly. Inserting the termination board bracket A – Termination Board Bracket B – Termination Board C –...
Page 126: Installing An Upgrade Processor
Installing an Upgrade Processor Install a processor by following these steps: 1. If you are adding a second processor to a system running the Windows NT operating system, remove the termination board from the second processor socket. See “Removing a Termination Board.” If you are replacing the processor currently in your system, remove the processor (see “Removing the Processor”).
Page 127 Preparing an upgrade processor A – Clips B – Heatsink C – Thermal Pad D – Processor 4. Position the heat sink on top of the processor. 5. Install the two clips that secure the heat sink to the processor. 6.
Page 128 7. Line the processor up with the guides in the retention mechanism (see the following figure). Locating retention mechanism guides A – Guides B – Captive Nut Fasteners 8. Slide the processor into the retention mechanism. Ensure that the alignment notch in the S.E.C. cartridge fits over the plug in Slot 1.
Page 129 Inserting the processor in the retention mechanism A – CPU/Heatsink B – Retention Mechanism 9. To lock in the processor, push the locking tabs outward until they click into place in the retention mechanism. The latches must be secured for proper electrical connection of the processor.
Page 130 Securing the processor in the retention mechanism A – Locking Tab B – CPU/Heatsink C – System Board 10. Reconnect cables that were disconnected to gain access the processor socket. 11. Replace the drive cage (see “Replacing the Drive Cage”). 12.
Page 131: Expansion Boards
Expansion Boards Your system supports industry standard architecture (ISA) 8- and 16-bit expansion boards (Plug and Play and non-Plug and Play). It also supports 32-bit Peripheral Component Interconnect (PCI) expansion boards, which are Plug and Play. With Plug and Play expansion boards, you can install a board in an expansion slot without changing the hardware settings.
Page 132 Locating expansion board slots on the chassis A – PCI Slots B – PCI/ISA Slot C – ISA Slot Expansion board connectors on the system board A – PCI Connectors B – PCI/ISA Connector C – ISA Connector 4-34 Installing Options...
Page 133: Installing An Expansion Board
Installing an Expansion Board To install an expansion board, perform the following steps: 1. Remove the system unit cover (see “Removing the Side Covers”). 2. Follow any preinstallation instructions that come with the expansion board (such as setting switches or jumpers on the board).
Page 134 Removing a slot cover A – Screw B – Slot Cover 5. Holding the board by its edges or its bracket, insert the board into the expansion slot. 6. Press the board firmly into the expansion slot connector on the system board. 7.
Page 135: Cabling Wake-On Lan
Installing an expansion board A – Screw B – Expansion Board C – System Board 8. Attach any cables required by the expansion board. To connect your network board for Wake-On LAN, see “Cabling Wake-On LAN.” To connect a PC card adapter, see “Cabling a PC Card Adapter.”...
Page 136: Removing An Expansion Board
To cable the system for Wake-On LAN do the following: 1. Connect one end of the Wake-On LAN cable to the Wake-On LAN header on the system board. 2. Connect the other end of the cable to the Wake-On LAN header on the 3COM 3C905B-TX board.
Page 137: Data Storage Devices
Removing an expansion board A – Screw B – Expansion Board C – System Board 5. Replace the slot cover and slot cover screw. 6. Replace the left cover of the system unit (see “Replacing the Side Covers”). Data Storage Devices The system board in the computer supports the following storage devices: two diskette drives...
Page 138: Locating Device Bays
Other storage devices might require the installation of a compatible controller board. See your hardware dealer about the storage devices available for your system. Locating Device Bays The system has eight bays (see the figure on the following page): a 3 1/2-inch accessible device bay that contains the standard 1.44-MB diskette drive four 1-inch high thin-height, or three 1.6-inch high 3 1/2-inch internal hard drive bays...
Page 139: Preparing The Device
The following figure shows the device bay locations. Locating device bays A – 3 1/2-Inch Internal Bays B – 5 1/4-Inch Accessible Bays C – 3 1/2-Inch Accessible Bay (contains 1.44-MB Diskette Drive) Preparing the Device Before installing a storage device in the system, follow any preinstallation instructions that come with the device.
Page 140 Each IDE device in the system must be set correctly as the first (master) or second (slave) device on the IDE channel. In systems with an IDE hard drive, the drive is set as the master device on the primary IDE cable. SCSI drive —...
Page 141 IDE Connector Configuration Configuration Primary connector Secondary connector 1 device (hard drive) Master - hard drive Master - none Slave - none Slave - none 2 devices (hard drive, Master - hard drive Master - CD-ROM CD-ROM) Slave - none Slave - none 2 devices (hard drive, tape Master - hard drive...
Page 142: Connecting Device Cables
Connecting Device Cables The cables used for installing optional storage devices include: diskette drive signal cable IDE signal cables internal SCSI device cables PC adapter card cables system power cables. System board drive cable connectors are shown in the following figures. System board cable connectors A –...
Page 143: Diskette Drive Signal Cable
System board auxiliary cable connectors A – Serial Port B (COM2) Connector B – USB Connector C – Chassis Intrusion Alarm Connector D – System Fan Connector E – Not Used Diskette Drive Signal Cable A three-connector diskette drive signal cable comes attached to the system board and to the standard 1.44-MB diskette drive.
Page 144 The following figure shows the three-connector diskette drive signal cable. Diskette drive signal cable A – Connects to 1.44-MB Diskette Drive B – Connects to System Board 4-46 Installing Options...
Page 145: Ide Signal Cables
IDE Signal Cables Systems come with two 3-connector IDE interface cables. If one of the cables is not used, it is provided with the system but not connected. The following figure shows a typical three-connector IDE cable. If the IDE cable is not keyed with a connector tab, align the colored edge of the cable with the pin 1 side of the drive connector.
Page 146: Internal Scsi Device Cables
Internal SCSI Device Cables Systems that have an internal SCSI device also come with either a six-connector 68-pin SCSI device cable or a four- connector 50-pin SCSI device cable. The cables can connect internal SCSI devices to the 68-pin and/or the 50-pin internal connectors on the system board.
Page 147: Pc Card Adapter Cable
PC Card Adapter Cable Two PCMCIA-compliant cables come with the PC card adapter available in some systems. The cables are bound together, and connect to the dual PCMCIA ports on the PC adapter board and the connectors on the back of the PC card adapter.
Page 148: Cabling Storage Devices
Cabling Storage Devices All storage devices require power and signal cable connections. Devices shipped with the system are already connected. Your computer supports four types of cabled storage devices: IDE devices — includes hard drive, Zip drive, tape backup unit, or CD-ROM drive diskette drive —...
Page 149 3. Connect the appropriate power cable to the power connector on the IDE drive. Connecting IDE drive cables A – IDE Cable B – Power Cable 4. If you are installing a CD-ROM drive and your system has speakers, connect the audio cable to the CD In connector on the sound board (see the instructions that come with the drive).
Page 150: Diskette Drive Cabling
Diskette Drive Cabling The following procedure explains how to cable a diskette drive. 1. Connect the diskette drive signal cable connector to the signal connector on the diskette drive. 2. Locate an available power connector coming from the power supply. 3.
Page 151: Internal Scsi Device Cabling
Internal SCSI Device Cabling To connect an internal SCSI device, perform the following steps: 1. Connect the SCSI device to the last free connector on the SCSI device cable (see the following figure). A – SCSI Cable B – Power Cable 2.
Page 152: Network Board Wake-On Lan Cabling
Network Board Wake-On LAN Cabling ® If the computer has a 3Com 3C509B network board, your system can be readied for “Wake-On LAN” by connecting the Wake-On LAN cable. Wake-On LAN allows your system to be powered up remotely by the server computer. To cable a network board for Wake-On LAN do the following: 1.
Page 153: Removing The Front Panel
Removing the Front Panel Remove the front panel before installing a device in one of the 5 1/4-inch accessible device bays. The front panel does not need to be removed if you are installing a 3 1/2-inch hard drive. If you are going to install a 5 1/4-inch device, you also need to remove the blank panel that covers the bay on the front panel, and the metal bay cover that covers the accessible device bay.
Page 154 3. Press the tabs on the back side of the blank plastic panel together slightly and pull the panel free from the metal bay cover. Set the panel aside. Locating blank panel tabs A – Blank Panel Tab Slots B – Blank Panel Tabs C – Bay Covers D –...
Page 155: Replacing The Front Panel
Locating metal bay covers A – Bay Covers 5. Install the device (see “Installing a 5 1/4-Inch Device in an Upper Bay” or “Installing a 5 1/4-Inch Device in the Lowest Bay”). Replacing the Front Panel If you remove a 5 1/4-inch device from your system, you need to cover the accessible device bay with a metal bay cover, and fit a blank plastic panel over the metal bay cover.
Page 156 2. Replace the blank plastic panel if necessary. Press the tabs on the back side of the panel together slightly, and insert them into the slots on the metal bay cover over the accessible device bay (see the figure “Locating blank panel tabs”...
Page 157: Installing A 5 1/4-Inch Device In An Upper Bay
Installing a 5 1/4-Inch Device in an Upper Bay Use the following procedure to install a 5 1/4-inch device into either of the upper two 5 1/4-inch accessible device bays. If you are installing a device in the lowest 5 1/4-inch bay, see “Installing a 5 1/4-Inch Device in the Lowest Bay.”...
Page 158 6. Insert the device the rest of the way into the device bay. Secure both sides of the device to the chassis with screws. Securing a 5 1/4-inch device in an upper bay 7. Replace the front panel (see “Replacing the Front Panel”). 8.
Page 159: Installing A 5 1/4-Inch Device In The Lowest Bay
Installing a 5 1/4-Inch Device in the Lowest Bay Use the following procedure to install a 5 1/4-inch device into the lowest of the three 5 1/4-inch accessible device bays. If you are installing a device in one of the upper two 5 1/4-inch bays, see “Installing a 5 1/4-Inch Device in an Upper Bay.”...
Page 160 5. Remove the seven screws securing the 5 1/4-inch accessible device cage to the chassis. Locating 5 1/4-inch accessible device cage screws 6. Slide the 5 1/4-inch accessible device cage out of the chassis. 7. Insert the new device in the lowest 5 1/4-inch bay. Secure the device to the cage using two screws on either side of the cage.
Page 161: Replacing The 3 1/2-Inch Internal Hard Drive
9. Connect the new device cables and reconnect any cables that were disconnected to remove the cage (see “Connecting Device Cables” and “Cabling Storage Devices”). 10. Secure the cage to the chassis with the seven screws. 11. Replace the front panel (see “Replacing the Front Panel”). 12.
Page 162 Install a 3 1/2-inch internal hard drive by following these steps: 1. Follow the preinstallation instructions that come with the new hard drive, such as setting jumpers and switches. See “Preparing the Device” for information on preparing the device. 2. Remove the left cover of the system unit (see “Removing the Side Covers”).
Page 163: Removing The Drive Cage
6. Insert the new hard drive into the drive cage. Orient the cable connectors toward the front of the drive cage. The front wall of the drive cage has cutaways for the cables. 7. Secure the drive in the drive cage with the four screws that came with the device or the screws from the old device.
Page 164 Locating drive cage screws A – Drive Cage Screws B – Drive Cage 3. Large hooked tabs hold the left rear edge of the drive cage to the left rear edge of the chassis. Swing the drive cage out of the chassis using the tabs like a hinge. 4-66 Installing Options...
Page 165: Replacing The Drive Cage
Removing the drive cage A – Drive Cage 4. Lift the drive cage up slightly to free the large hooked tabs from the slots in the chassis. 5. Pull the drive cage away from the chassis. Replacing the Drive Cage Replace the drive cage in the chassis by following these steps: 1.
Page 166 4. Secure the drive cage with the drive cage screws (see the figure “Locating drive cage screws” in the previous section). 5. Reconnect any cables that were disconnected to remove the drive cage. 4-68 Installing Options...
Page 167: Solving System Problems
Solving System Problems Static Precautions Troubleshooting Checklists Additional Troubleshooting Procedures Specific Problems and Corrective Actions Problems with the Network PCI Installation Tips BIOS User’s Information How to Clean the Mouse Battery Replacement How to Get Help...
Page 168 Occasionally, you may encounter a problem with your computer. In most cases, the problem is one that you can solve yourself. This chapter helps you identify and solve problems that may occur during system installation or during normal use. It also provides precautions, troubleshooting checklists, and procedural steps that help you isolate specific system problems.
Page 169: Static Precautions
Static Precautions An electrostatic discharge (ESD) can damage drives, option boards, and other components. You can provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground when handling system components. Electronic devices can be easily damaged by static electricity. To prevent damage, keep them in their protective packaging when they are not installed in your system.
Page 170 Are all the PCI/ISA option boards fully seated in their connector slots on the system board? Are all jumper settings on the system board correct? For jumper information, see the “Configuring the System” chapter? Are all jumpers and switch settings on option boards and peripheral devices correct? To check these settings, see the respective appendices.
Page 171: New Application Software
New Application Software Problems that occur when you run new application software are usually related to the software. Faulty equipment is much less likely, especially if other software runs correctly. If you have problems while running new application software, use the following list to isolate a possible cause for the problem: Does the system meet the minimum hardware requirements for the software? Refer to the software...
Page 172: After System Has Been Running Correctly
After System Has Been Running Correctly Problems that occur after the system hardware and software have been running correctly often indicate equipment failure. However, many situations that are easy to correct can also cause such problems. If your system develops problems after the system has been running correctly, use the following list to isolate a possible cause: If you are running the software from a diskette or...
Page 173: Additional Troubleshooting Procedures
If the problem recurs after you have checked and corrected all of the above items, refer to “Additional Troubleshooting Procedures” in this chapter. Additional Troubleshooting Procedures This section provides a more detailed approach to diagnostic testing and identification of a problem and locating its source. Use the following troubleshooting procedures to help you identify a problem: Preparing the system for diagnostic testing...
Page 174: Monitoring Post
2. Make sure the system power cord is plugged into a properly grounded AC outlet. 3. Make sure your video display monitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its brightness and contrast controls to at least two-thirds of their maximum ranges (refer to the documentation supplied with your video display monitor).
Page 175 Refer to the “BIOS User’s Information” section in this chapter for a list of items to check for each error code and for an explanation of the error beep codes. The POST Tests table later in this chapter lists keys active during POST and provides a description of errors that may occur.
Page 176: Verifying Proper Operation Of Key System Indicators
Verifying Proper Operation of Key System Indicators As POST determines the system configuration, it tests for the presence of each mass storage device installed in the system. As each device is checked, its activity indicator should turn on briefly. Use the following list to isolate a possible cause: Does the diskette drive activity indicator turn on briefly? If not, refer to “Diskette Drive Activity Indicator Does Not Light”...
Page 177: Specific Problems And Corrective Actions
Specific Problems and Corrective Actions This section provides possible solutions for the following specific problems: power LED does not light no beep or incorrect beep pattern no characters appear on screen characters on the screen appear distorted or incorrect system cooling fan does not rotate diskette drive activity LED does not light hard drive activity LED does not light CD-ROM drive activity LED does not light...
Page 178: Power Led Does Not Light
Power LED Does Not Light Use the following list to isolate a possible cause: Is the system operating normally? If so, the power LED is probably defective or the cable from the front panel to the system board is probably loose. Are there other problems with the system? If so, check the items listed under “System Cooling Fan Does Not Rotate.”...
Page 179: Characters Are Distorted Or Incorrect
Is the video monitor signal cable properly installed? Is the onboard video controller enabled? If you are using an option video controller board, perform the following steps: 1. Verify that the video controller board is fully seated in the system board connector. 2.
Page 180: System Cooling Fan Does Not Rotate
System Cooling Fan Does Not Rotate Note: The system has a cooling fan module behind the hard drives. In addition, there is a cooling fan that is an integral part of the power supply. There are no serviceable components inside the power supply. If the power supply is opened, the manufacturer’s warranty is voided.
Page 181: Hard Drive Activity Led Does Not Light
If you are using the onboard diskette controller, run the BIOS Setup utility and check that Onboard Floppy is set to Enabled. Conversely, to use an optional fixed/diskette controller, make sure that Onboard Floppy is set to Disabled. For information about running the BIOS Setup utility, refer to Chapter 3, “Configuring the System.”...
Page 182: Cd-Rom Drive Activity Light Does Not Light
CD-ROM Drive Activity Light Does Not Light Use the following list to isolate a possible cause: Is the power and signal cable to the CD-ROM drive properly installed? Are all relevant switches and jumpers on the drive set correctly? Is the drive properly configured? Is the onboard IDE controller enabled? Note: Front panel hard disk LED indicates...
Page 183: Bootable Cd-Rom Is Not Detected
If other software runs correctly on the system, contact your vendor about the failing software. If the problem persists, contact the software vendor’s customer service representative for assistance. Bootable CD-ROM Is Not Detected Is the BIOS set to allow the CD-ROM to be the first bootable device? Check your BIOS Setup (F2) configuration.
Page 184 The Activity LED doesn’t light: Make sure you’ve loaded the correct network drivers. Network may be idle. Try accessing a network drive. The controller stopped working when an add-in adapter was installed: Make sure the cable is connected to the port from the onboard network controller.
Page 185: Pci Installation Tips
PCI Installation Tips Some common PCI tips are listed here. Reserve interrupts (IRQs) and/or memory addresses specifically for ISA adapters. This prevents PCI cards from trying to use the same settings ISA cards are using. Certain drivers may require interrupts that are not shared with other PCI drivers.
Page 186: Bios Messages
BIOS Messages Message Description nnnn Cache SRAM Passed Where nnnn is the amount of system cache in kilobytes successfully tested. Diskette drive A error Diskette drive is present but fails the BIOS POST diskette tests. Check to see that the drive Diskette drive B error is defined with the proper diskette type in Setup and that the diskette drive is correctly attached.
Page 187 BIOS Messages Message Description Operating system not found The operating system cannot be located on either drive A: or drive C:. Enter Setup and see if the fixed disk and floppy are properly identified. Parity Check 1 nnnn * A parity error was found in the system bus (Parity Check 1) or the I/O bus (Parity Check 2).
Page 188: Post Error Codes And Messages
BIOS Messages Message Description System CMOS checksum The system CMOS has been corrupted or bad - run SETUP incorrectly modified, perhaps by an application program that changes data stored in CMOS. Run Setup and reconfigure the system either by getting the default values or making your own selections.
Page 189 POST Error Codes and Messages Code Error Message 0162 BIOS unable to apply BIOS update to processor 1 0163 BIOS unable to apply BIOS update to processor 2 0164 BIOS does not support current stepping for processor 1 0165 BIOS does not support current stepping for processor 2 0200 Failure Fixed Disk 0210...
Page 190 POST Error Codes and Messages Code Error Message None System Configuration Data Read Error 0403 Resource Conflict 0404 Resource Conflict 0405 Expansion ROM not initialized 0406 Warning: IRQ not configured 0504 Resource Conflict 0505 Expansion ROM not initialized 0506 Warning: IRQ not configured 0601 Device configuration changed 0602...
Page 191: How To Clean The Mouse
POST Error Codes and Messages Code Error Message 8120 IOP subsystem is not functional 8150 NVRAM Cleared by Jumper 8151 NVRAM Checksum Error, NVRAM cleared 8152 NVRAM Data Invalid, NVRAM cleared How to Clean the Mouse Under normal conditions, your mouse has a self-cleaning mechanism that prevents a buildup of dust or lint around the mouse ball and tracking mechanism.
Page 192: Battery Replacement
6. Gently put the ball back into the mouse. 7. Fit the ball cover back into the mouse and turn the cover clockwise until it locks in place. Battery Replacement All system boards use a battery to maintain system configuration information. Your system uses a coin-cell battery mounted on the system board (see the following figure).
Page 193 Use this procedure to replace the battery: 1. Turn off and unplug the computer and any external components connected to it. 2. Remove the system unit cover (see “Removing the Side Covers” in Chapter 4). Observe all safety precautions when removing the cover. 3.
Page 194 4. Carefully lift the battery clip until there is enough space to slide the battery out of the socket. ! CAUTION To maintain a tight battery contact with the socket, do not over-bend the battery clip. 5. Remove the battery and discard in accordance with the manufacturer’s instructions.
Page 195: How To Get Help
Help From Your NEC CSD Dealer The NEC CSD dealer from whom you purchased your system is a good source of help and should be contacted. The dealer is backed by complete support resources and programs within NEC CSD.
Page 196: Help From Nec Csd Technical Support Center
For hardware support after the standard warranty, get system hardware support for a fee. Preinstalled software — toll-free phone support for 90 days from the time of your first call to the NEC CSD Technical Support Center. After the initial 90 days, get preinstalled software support for a fee.
Page 197: Nec Csd Warranty/Non-Warranty Repair Service
NEC CSD Warranty/Non-Warranty Repair Service NEC CSD repair service is designed to support your warranty and non-warranty service activity. Before you call for repair service, see the previous sections in this chapter to determine if you can solve the problem...
Page 198: Getting Services And Support
Getting Services and Support NEC CSD Website NEC CSD FTP Site NEC CSD FaxFlash Service Email/Fax Technical Support Service NEC CSD Bulletin Board System NEC CSD Technical Support Services...
Page 199: Nec Csd Website
NEC CSD makes it easy for you to get information and help when you need it with an array of services. These services provide general information about your system, and can also be used to answer your questions and help solve any problems you might have with your system.
Page 200: Nec Csd Ftp Site
Internet Uniform Resource Locator (URL) in your browser: www.nec-computers.com NEC CSD FTP Site You can use the Internet to access the NEC CSD FTP (file transfer protocol) site to download various files (video drivers, printer drivers, BIOS updates, and Setup Disk files).
Page 201 If you are new to FaxFlash, first order one of the following catalogs. Each catalog lists the available documents and their document numbers. Current catalogs include: Catalog 1, NEC CSD Telephone Directory and Online Service Information Catalog 3, NEC CSD Computer Product Specifications, ®...
Page 202: Email/Fax Technical Support Service
Email/Fax Technical Support Service The NEC CSD Technical Support Center offers technical support by email over the Internet network if you have a modem. The Internet address is: tech-support@neccsd.com...
Page 203: Nec Csd Bulletin Board System
NEC CSD Bulletin Board System If you have access to a modem, you can use the NEC CSD Bulletin Board System (BBS) to get the latest information on hardware and software. The BBS allows you to download files (video drivers, printer drivers, BIOS updates, etc.) to a...
Page 204 Log onto the BBS as follows. 1. From the Windows desktop, click the Start button. 2. Point to Programs . Point to Accessories and then click HyperTerminal 3. Double click the icon. The HyperTerminal Hypertrm.exe program appears. 4. Follow the instructions on the screen to set up your modem.
Page 205 7. Enter your first name, last name, and password. Press after each. Enter 8. Follow the screen prompts until the Main Menu is displayed. 9. At the Main Menu, select to join a conference. Select for the desktop conference. Conference 1 10.
Page 206: Nec Csd Technical Support Services
For hardware support after the standard warranty, get system hardware support for a fee. Preinstalled software — toll-free phone support for 90 days from the time of your first call to the NEC CSD Technical Support Center. After the initial 90 days, get preinstalled software support for a fee.
Page 207: Setting Up A Healthy Work Environment
Setting Up a Healthy Work Environment Making Your Computer Work for You Arrange Your Equipment Adjust Your Chair Adjust Your Input Devices Adjust Your Monitor Vary Your Workday Pre-existing Conditions and Psychosocial Factors Checking Your Comfort: How Do You Measure Up?
Page 208: Making Your Computer Work For You
WARNING Prolonged or improper use of a computer workstation may pose a risk of serious injury. To reduce your risk of injury, set up and use your computer in the manner described in this appendix. Contact a doctor if you experience pain, tenderness, swelling, burning, cramping, stiffness, throbbing, weakness, soreness, tingling and/or numbness in the hands, wrists, arms,...
Page 209 Although some studies have shown an association between increasing hours of keyboard use and the development of some musculoskeletal disorders, it is still unclear whether working at a computer causes such disorders. Some doctors believe that using the keyboard and mouse may aggravate existing musculoskeletal disorders.
Page 210: Arrange Your Equipment
Arrange Your Equipment Arrange your equipment so that you can work in a natural and relaxed position. Place items that you use frequently within easy reach. Adjust your workstation setup to the proper height (as described in this appendix) by lowering the table or stand that holds your computer equipment or raising the seat height of your chair.
Page 211: Adjust Your Chair
Adjust Your Chair Your chair should be adjustable and stable. Vary your posture throughout the day. Check the following: Keep your body in a relaxed yet upright position. The backrest of your chair should support the inward curve of your back. Use the entire seat and backrest to support your body.
Page 212 Your seat depth should allow your lower back to comfortably contact the backrest. Make sure that the backs of your lower legs do not press against the front of the chair. Extend your lower legs slightly so that the angle between your thighs and lower legs is 90°...
Page 213: Adjust Your Input Devices
Adjust Your Input Devices Follow these points in positioning your keyboard and mouse. Position your keyboard directly in front of you. Avoid reaching when using your keyboard or mouse. If you use a mouse, position it at the same height as the keyboard and next to the keyboard.
Page 214 Type with your hands and wrists floating above the keyboard. Use a wrist pad only to rest your wrists between typing. Avoid resting your wrists on sharp edges. Type with your wrists straight. Instead of twisting your wrists sideways to press hard-to-reach keys, move your whole arm.
Page 215: Adjust Your Monitor
Adjust Your Monitor Correct placement and adjustment of the monitor can reduce eye, shoulder, and neck fatigue. Check the following when you position the monitor. Adjust the monitor height so that the top of the screen is at or slightly below eye level. Your eyes should look slightly downward when viewing the middle of the screen.
Page 216 Position the monitor at a 90° angle to windows and other light sources to minimize glare and reflections. Adjust the monitor tilt so that ceiling lights do not reflect on your screen. If reflected light makes it hard for you to see your screen, use an anti-glare filter.
Page 217: Vary Your Workday
Vary Your Workday If you use your computer for prolonged periods, follow these instructions. Vary your tasks throughout the day. Take frequent short breaks that involve walking, standing, and stretching. During these breaks, stretch muscles and joints that were in one position for an extended period of time.
Page 218: Pre-Existing Conditions And Psychosocial Factors
To enhance blood circulation, alter your sitting posture periodically and keep your hands and wrists warm. Note: For more information on workstation setup, see the American National Standard for Human Factors Engineering of Visual Display Terminal Workstations. ANSI/HFS Standard No. 100-1988.
Page 219: Checking Your Comfort: How Do You Measure Up
Checking Your Comfort: How Do You Measure Up? Use this checklist to see if you are setting up your work environment to fit your physical needs. Checking Your Chair Do you sit in an upright position with the backrest supporting your lower back? When sitting, are your feet flat on the floor? Do you periodically adjust your chair and your posture? Checking Your Keyboard...
Page 220: Checking You
Do you periodically rest your eyes by blinking often or looking away from the screen? Is your monitor no closer than 12 inches and no farther away than 28 inches from your eyes? Do you use a document holder placed close to the screen? Checking You Is your work area set up to promote a natural and relaxing working position with frequently used work items within...
Page 221: System Specifications
System Specifications System Processor Memory (RAM, Cache, ROM) Calendar Clock Input/Output (I/O) Facilities Graphics Board Sound System Fax/Modem Board Peripherals Speakers Dimensions Power Operating Environment...
Page 222: System Processor
System Processor Pentium II Processor 266-MHz processor — 266 MHz internally, 66 MHz externally 300-MHz processor — 300 MHz internally, 66 MHz externally 333-MHz processor — 333 MHz internally, 66 MHz externally 350-MHz processor — 350 MHz internally, 100 MHz externally 400-MHz processor —...
Page 223: Random Access Memory (Ram
Random Access Memory (RAM) Standard RAM — minimum of 64 MB of Synchronous Dynamic Random Access Memory (SDRAM) installed in one, two, three, or four industry-standard dual in-line memory module (DIMM) sockets on system board. Total memory — support for up to 1 GB of high-speed RAM in three memory module sockets on system board DIMM speed must match processor bus speed Memory module type —...
Page 224: Input/Output (I/O) Facilities
Input/Output (I/O) Facilities Industry-standard interfaces integrated on system board: Keyboard — PS/2-compatible, 6-pin connector (mini DIN) Mouse — PS/2-compatible, 6-pin connector (mini DIN) Parallel — bi-directional, ECP/EPP support; one 25-pin connector Serial — two high-speed RS-232C ports using 16550 UART, support transfer rates up to 115.2 KB per second; 9-pin connectors (one connector on I/O panel;...
Page 225 CD Audio In connector Modem In connector Wake-On LAN Chassis intrusion Five I/O bus expansion slots Three 32-bit PCI slots One shared PCI/ISA slot One 8-/16-bit ISA slot Industry-standard interfaces integrated on the sound board: Microphone In — supports a microphone or other audio input device for recording audio information in data files, or broadcasting audio Line In —...
Page 226: Graphics Board
Graphics Board The system comes with one of the following PCI graphics boards: AccelSTARII Permedia II chipset 8MB video memory resolutions 640 x 480, 800 x 600, 1024 x 768, 1152 x 870, 1280 x 1024, 1600 x 1200 Refresh rates: 60, 72, 75, 85, 100 (not all refresh rates are available at all resolutions) color depth: 256, 32K, 65K,16.7M/true color (varies by resolution).
Page 227: Sound System
Sound System Systems come with an AWE64D sound board. 3-D enhanced stereo controller with analog components ™ ™ Compatible with Sound Blaster Pro , Sound Blaster 2.0, ™ ® Ad Lib , MPU-401, and Microsoft Windows Sound ™ System for PC sound applications Plug and Play compatibility Stereo jacks —...
Page 228: Fax/Modem Board
Fax/Modem Board Systems might come with the following fax/modem board. ® 3Com Python 80-661749-00: 56 Kbps (receive only) 33.6 Kbps send/receive ™ 3Com Data Standard: x2 ITU Data Standards: V.34 (1996), v.32bis, v.32, V22bis, V.22, V.23, V.21, V.8, Bell 212A, Bell 103 ITU Fax Standards: V.17, V.29, V.27ter, V.21 channel 2, Group III 14,400 and 9,600 bps, TIA/EIA 578 Class 1, TIA/EIA 592 Class 2.0.
Page 229: Cd-Rom Drive
CD-ROM Drive A 32X ATAPI CD-ROM drive comes in the system. PC Card Adapter Controller Chip VG469; Intel register, step B compatible Supports ISA Plug and Play Supports mixed voltage (3V) cards Vcc and Vpp Matrix: Micrel MTC2563 Tape Backup Unit Seagate STT8000 ATAPI minicartridge drive Capacity/900 Oe 740’...
Page 230: Zip Drive
Zip Drive Iomega Zip 100 ATA Drive Performance: Sustained data transfer rate up to 11.2 Mbits/sec Burst transfer rate up to 26.7 Mbits/sec Minimum seek — 4.0 ms Average seek — 29.0 ms Maximum seek — 55.0 ms Average latency — 10.2 ms Spindle speed —...
Page 231: Speakers
Speakers Altec Lansing 9-watt system ACS-90R Frequency response — 90 Hz - 20 kHz Operating voltage — 15 VDC Sensitivity — 300 mV Speaker controls Power-on/off button Power indicator lamp Volume control Treble control Subwoofer output jack External DC jack AC adapter Detachable cables Weight —...
Page 232: Dimensions
Dimensions System Unit Height — 17 in. (431.8 mm) Width — 8.5 in. (215.9 mm) Depth — 18 in. (457.2 mm) Weight — starting at 28 lb. Keyboard Height — 1.6 in. (40.6 mm) Width — 19.0 in. (482.6 mm) Depth —...
Page 233: Compliance
Compliance Domestic: FCC CFR 47 Part 15, Subpart B UL 1950 3rd edition Canadian: C-UL C22.2 No.950-95 ICES-003 Issue 2, Revision 1 European: CE EMC Directive 89/336 EEC EN55022:1993 Class B EN50082-1:1997 CE LVD Directive 73/23 EEC EN60950 Meets all requirements in European Waste Regulation Ordinance for packaging and scrap.
Page 234: Questions And Answers
Questions and Answers Boot Questions BIOS Questions Monitor Questions Multimedia Questions CD-ROM Drive Questions Mouse Questions System Security Questions Memory Questions Modem Questions Miscellaneous Questions...
Page 235: Boot Questions
Boot Questions What is the meaning of the boot message that appears when I turn on the computer? Boot messages, such as “Escape to view POST, F2 to enter BIOS Setup,” or “Press F2 to run SETUP,” indicate the following startup options: Wait while the system loads the operating system.
Page 236 A.” Why won’t my computer boot from the CD-ROM drive when I try to reload the operating system from the NEC OS Restore CD? Restart your computer and press when you see the boot message (such as “Escape to view POST, F2 to enter BIOS Setup,”...
Page 237: Bios Questions
Why can’t I boot from the diskette drive? In order for the system to boot from the diskette drive, there must be a diskette in drive A containing operating system files. This is called a “boot disk” or “startup disk.” See your Windows documentation for information about creating a boot disk.
Page 238 (the file will instruct you). BIOS updates are available from the NEC CSD website, FTP site, and Bulletin Board System (BBS). Call the NEC CSD Technical Support Center for information on obtaining the latest BIOS for your system.
Page 239: Monitor Questions
Monitor Questions Why doesn’t anything display on my monitor screen when I boot my system? If the monitor power indicator is not lit, turn on the monitor power. Check the power cable connection from the monitor to the power outlet. Next, check for a loose video cable connection.
Page 240: Multimedia Questions
Where can I get video drivers for my monitor? To select video drivers (and other display attributes) click the . Select the video Windows desktop, then click Properties driver for the monitor by selecting the Settings tab in the Display Properties window. Multimedia Questions Does audio come standard on my system? Depending on your system, sound components are installed...
Page 241: Cd-Rom Drive Questions
Make sure that speaker volume is up. Adjust the volume control on the speaker or in the sound software. You can also adjust the volume by clicking on the speaker icon on the right side of the taskbar. In addition, the Mixer component in the Windows Multimedia sound software lets you set volume levels for all input and output devices.
Page 242: Mouse Questions
Mouse Questions How do I change mouse sensitivity and double-click speed? You can change the mouse sensitivity and the double-click speed in Windows. Click the button on the Windows taskbar. Point to Start and click Settings Control Panel From the Control Panel, double click the Mouse icon.
Page 243: System Security Questions
Swapping buttons takes effect immediately. If you swap buttons, use the right button to click and exit the Mouse menu. What do I do if my mouse stops functioning or its operation is slow or sluggish? You may have connected the mouse after turning on your system.
Page 244 What is the difference between a Supervisor password and a User password? A Supervisor password allows access to the BIOS Setup utility for system configuration. A User password allows system boot up only after a password has been entered. Once the Supervisor password feature is enabled, the BIOS Setup utility can only be accessed by entering the password.
Page 245: Memory Questions
Memory Questions What is the maximum amount of memory I can install in the computer? The maximum amount of memory that you can install depends on the number of memory sockets on the system board, as well as the memory size. See “DIMM Upgrade” in Chapter 4 for guidelines about installing memory in the computer What types of memory modules can I install in the...
Page 246: Miscellaneous Questions
Why doesn’t x2 technology work for me (connecting at 33.6 Kbps or lower)? If you are getting a connection rate of 33.6 Kbps or lower, then you are getting a V.34 connection instead of an x2 connection. If this is your situation, one of the three required components for an x2 connection (as listed in the previous question) is lacking.
Page 247 Why do I sometimes have trouble retrieving email and accessing a website? First, make sure you are logged onto the network and your password entries are correct. There are many reasons why a site may take longer to come up than others. The most common reason is that the site has many visitors, causing a delay in processing your request for access.
Page 248: Glossary
Glossary access time The time period between the supply of an access signal and the output or acceptance of the data by the addressed system. Examples are the access times for DRAMs, SRAMs, hard drives, and CD-ROM drives. Hard drive access time is the time it takes for a computer to get data from the drive.
Page 249 Accelerated Graphics Port. A high-speed, high-performance video standard supported by a dedicated connector on the system board. The connector allows the connection of an AGP board to the system board’s AGP bus. AGP boards feature 64- or 128-bit graphics acceleration with an integrated digital video engine and accelerated 3-D graphics, texture mapping, and shading functions.
Page 250 application programs Software designed to perform specific functions or a group of functions, like solving business or mathematical problems. Examples of applications include word processing, communications, or database management. architecture A general term for the design and construction of computer systems, particularly hardware, but also operating systems and networks.
Page 251 AT bus The AT bus system with support chips (DMA, PIC, etc) and a 16-bit bus slot. The AT bus is strictly defined by ISA. audio Relating to or capable of producing sound. Multimedia computers make extensive use of audio. A digital movie format created by Microsoft.
Page 252 batch file A file that contains a series of DOS commands. Batch files have the extension .bat. If you execute a batch file, DOS attempts to carry out all the commands in the file, in order. baud A unit of measure for modem speed. Literally, the number of voltage transitions per second.
Page 253 bit block transfer Moving part of a screen image as a single block rather than moving a pixel at a time. Bit block transfers are much faster than moving the same pixels individually, and it is common in accelerated video cards. bitBLT Bit Block Transfer.
Page 254 bootable device Any type of hardware that carries the information (software) required by the computer to start properly. This device must also have the capacity to be recognized by the computer in the first stages of the boot process. boot block The part of a disk that contains the software (such as the operating system loader) that enables the computer to start.
Page 255 A parallel electrical pathway on the system board, connecting and shared by the parts of a computer system (especially the CPU, its support circuitry, memory, and expansion cards), used for transmitting data or electrical power from one device to another. Typically the lines in a bus are dedicated to specific functions, such as control lines, address lines, and data lines.
Page 256 chassis The metal frame to which the electronic components of the computer (such as the system board, power supply, and drive bays) are attached The chassis goes inside the part you see, which is variously called the lid, enclosure, or system unit cover.
Page 257 codec Coder-decoder. Used primarily with Internet phone and video conferencing products, this software compresses digitized data and decompresses it at the other end, allowing for faster data transfer and less delays cold boot Process of starting up the computer by turning on the power. If power is already on, the process means to turn off the computer and turn it on again.
Page 258 Desktop Management Interface. A standard for PCs that allows manipulation of PC components over a network from a centralized location. DRAM Dynamic Random Access Memory. Memory used to store data in most computers. DRAM is temporary and must be continually refreshed. It is only active when the computer is turned on.
Page 259 Extended Capabilities Port. A parallel-port standard for PCs that supports bidirectional communication between the PC and attached devices (such as a printer). ECP is about 10 times faster than the older Centronics standard. Another modern parallel port for PCs that offers similar performance is the EPP (Enhanced Parallel Port).
Page 260 File Allocation Table. A table near the beginning of a drive that identifies the location of everything on the drive. flash ROM Method in which a computer’s BIOS ROM can be upgraded without replacing the ROM BIOS chip. File Transfer Protocol. A method of transferring files between two computers on a TCP/IP network (such as the Internet).
Page 261 hertz (Hz) A unit of frequency equal to one cycle per second. hexadecimal A number system that uses 16 as the base. (Place value indicates powers of 16.) It uses the digits 0-9 and A-F. Used around computers because a byte (eight binary digits) easily converts to a two digit hexadecimal number.
Page 262 interface A connection that enables two devices to communicate. interrupt A signal from part of a system, such as an I/O device, asking to use the CPU. Interrupts are hierarchical, which prevents interrupts from interrupting each other. (Whichever interrupt has higher priority makes the other interrupt wait.) When the CPU receives an interrupt signal, it saves what it is doing, processes the routine associated with the interrupt, then returns to what it was doing.
Page 263 Industry Standard Architecture. The bus architecture used in the IBM PC/XT and PC/AT. The AT version of the bus is called the AT bus and has become an industry standard. The apparent successor is the PCI local bus architecture found in most of today’s computers.
Page 264 master Part of a two-sided communication that initiates commands (to a “slave” that carries out the commands). megabyte (MB) 1,048,576 bytes. memory Electronic storage area in a computer that retains information and programs. A computer has two types of memory — read- only memory (ROM) and random access memory (RAM).
Page 265 modem MOdulator-DEModulator. A device that links computers over a telephone line. Multimedia Personal Computer, a software and hardware standard developed by a consortium of computer firms led by Microsoft. There are three MPC standards, called MPC, MPC2, and MPC3, respectively. Each specifies a minimum hardware configuration for running multimedia software.
Page 266 overwrite Storing information at a location where information is already stored, thus destroying the original information. page A type of message transmission in which a message is sent or received via modem to a paging device from a computer (with paging communications software) or telephone.
Page 267 peripheral Input or output device not under direct computer control. A printer is a peripheral device. pixels Picture elements. Tiny dots that make up a screen image. A pixel is the smallest spot on the screen that a computer can address.
Page 268 Random Access Memory. A storage device into which data is entered and from which data is retrieved in a nonsequential manner. On the system board, RAM is semiconductor-based memory that can be read and written to by the microprocessor or other hardware devices. In RAM, data can be directly and randomly read or written (with any choice for the address).
Page 269 serial interface An interface that communicates information one bit at a time. serial printer A printer with a serial interface. SGRAM Synchronous Graphic Random Access Memory. A type of DRAM used increasingly on video adapters and graphics accelerators. Like SDRAM, SGRAM can synchronize itself with the CPU bus clock at speeds of up to 100 MHz.
Page 270 Slot 1 The form factor for Intel Pentium II processors. The Slot 1 package replaces the Socket 7 and Socket 8 form factors used by previous Pentium processors. Slot 1 is a 242-pin daughter card slot that accepts a microprocessor packaged as a Single Edge Contact (SEC) cartridge.
Page 271 Tracks per inch. track Any of many concentric circular regions on a disk for storing data. Tracks are divided into sectors. One measure of storage density of a disk is tpi. Ultra DMA A protocol developed by Quantum Corporation and Intel that supports burst mode data transfer rates of 33.3 MBps.
Page 272 virus Software that copies itself onto hard drives and diskettes without user intervention, usually when a diskette is placed into the drive of a computer. Viruses usually trigger a harmless or destructive occurrence on the system, activated by some preset condition. Viruses are frequently written with antisocial intent.
Page 273 WRAM Windows RAM. A type of RAM that supports two ports. This enables a video adapter to fetch the contents of memory for display at the same time that new bytes are being pumped into memory. This results in much faster display than is possible with conventional single-port RAM.
Page 274 X2 technology A technology developed by U.S. Robotics (now 3Com) for delivering data rates up to 56 Kbps over plain old telephone service (POTS). It was long believed that the maximum data transmission rate over copper telephone wires was 33.6 Kbps, but X2 achieves higher rates by taking advantage of the fact that most phone switching stations are connected by high- speed digital lines.
Page 275: Index
Index 3 1/2-inch device Cables, 4-44 installing, 4-63 CD-ROM drive. See Cables; IDE drive. diskette drive, 4-44 5 1/4-inch device IDE drive, 4-44, 4-47 installing, 4-54 PC card adapter, 4-44, 4-49 installing, in lowest bay, 4-61 power, 4-44, 4-49 installing, in upper bay, 4-59 SCSI device, 4-44 strain-relief loop, 4-4 tape backup unit.
Page 276 4-8, 4-9 Compliance specifications, B-13 Configuration replacing, 4-28 FLASH utility, 3-17 speed, 3-6 installing applications, 3-32 NEC Select Install CD, 3-22 Data storage devices, 4-39 system board jumper settings, DIMMs, 1-19 3-39 double sided, 4-14 Connector locations, 2-5 installing, 4-18...
Page 277 Fan, 1-11 user’s guide, 1-22 Fax/modem Drive cage board specifications, B-8 removing, 4-65 port, 1-10 replacing, 4-65 Features Driver CD. See NEC Driver CD. front, 1-3 Drivers, Installing, 3-36 hardware, 1-17 Drives internal, 1-12 CD-ROM, 1-5 rear, 1-7 diskette, 1-5...
Page 278 A-7, A-13 Mouse cleaning, 2-12 adjusting, A-7, A-13 port, 1-8 port, 1-8 specifications, B-12 Moving preparations, 2-13 Lamps, 1-4 NEC CSD repair service, 5-31 disk, 1-5 NEC Driver CD, 3-36 power, 1-4 used on a remote CD, 3-38 Index-4...
Page 279 NEC Select Install CD, 1-20, Power 1-21, 3-22 button, 1-4 NEC OS Restore CD, 1-23, 3-22 cables, 4-44, 4-49 Network Associate VirusScan, cabling, 4-49 1-22 lamp, 1-4 Network board cabling, 4-54 socket, 1-11 Network boards specifications, B-12 connectors, 4-37 Power supply...
Page 280 1-24 Speed password, 1-23 DIMM, 4-14 unattended start, 1-23 processor, 3-6 Windows, 1-23 Stand, 1-14, 4-2 Select Install CD. See NEC Select Storage device installation, 4-40, Install CD. 4-54 Serial port, 1-8 cables, 4-44 Shipping, 2-13 device bays, 4-40...
Page 281 Strain-relief loop, 4-4 User’s guide online System documentation, 1-22 shutdown, 2-9 Utilities specifications, B-12 Network Associate VirusScan, System board 1-22 connectors, 1-12, 4-12, 4-34, 4-44, 4-45 VirusScan, 1-22 jumper settings, 3-39 Voltage selection, 2-4 locating jumpers, 3-40 Voltage selector switch, 1-11 options, 4-12 System Board Management Controller, 1-19...
Page 282 (For United States Use Only) Federal Communications Commission Radio Frequency Interference Statement WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Page 283 NEC recommends that you replace the battery. For battery replacement information, see “Battery Replacement” in Chapter 5 of this guide or call your NEC CSD dealer or the NEC CSD Technical Support Center. WARNING: There is a danger of explosion if the battery is incorrectly replaced.

NEC PowerMate Professional 9000E Series User Manual

Using this Guide

1 Reviewing System Features

2 Setting up the System

3 Configuring the System

4 Installing Options

5 Solving System Problems

6 Getting Services and Support

Setting up a Healthy Work Environment

System Specifications

Questions and Answers

Glossary

Index

Quick Links

DECLARATION OF CONFORMITY

Troubleshooting

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Summary of Contents for NEC PowerMate Professional 9000E Series