NEC POWERMATE PROFESSIONAL 9000 - SERVICE Manuals

Manuals and User Guides for NEC POWERMATE PROFESSIONAL 9000 - SERVICE. We have 2 NEC POWERMATE PROFESSIONAL 9000 - SERVICE manuals available for free PDF download: User Manual, Service Manual

NEC POWERMATE PROFESSIONAL 9000 - SERVICE Service Manual

NEC POWERMATE PROFESSIONAL 9000 - SERVICE Service Manual (296 pages)

Brand: NEC | Category: Desktop | Size: 1.65 MB

Table of Contents

Table of Contents

5
- Preface
  2
- Abbreviations
  3
  - Table of Contents
    5
Table of Contents

15
- Tables
  
  19
- Technical Information
  
  19
  - System Overview
    19
    
    Powermate Professional System Description
    19
    
    System Features
    20
  - Powermate Professional 9000 Series Front View
    20
  - Powermate Professional 9000 Series Rear View
    21
    
    Optional Features
    22
  - System Board
    22
  - System Board Feature Components
    24
    
    Processor Packaging
    30
    
    Processor Subsystem
    30
    
    Second-Level Cache
    30
    
    Processor Upgrades
    31
    
    System BIOS
    31
    
    Memory Map
    32
    
    System Memory Map
    32
    
    I/O Address Map
    33
    
    I/O Addressing
    33
    
    System Memory
    35
    
    Memory Configurations
    36
    
    Sdram
    36
    
    ECC Memory
    37
    
    Hardware Monitor
    37
    
    PCI Configuration Space Map
    37
    
    Interrupt Controller
    38
    
    PCI Interrupt Routing Map
    39
    
    ISA Bus
    41
    
    PCI Local Bus
    41
    
    Plug and Play
    41
    
    Parallel Interface
    42
    
    PCI/IDE Ports
    42
    
    Serial Interface
    43
    
    USB Interface
    44
    
    Graphics Capabilities
    45
  - VGA Connectors
    45
    
    Accelerated Graphics Port
    46
    
    Graphics Controller
    46
    
    Motion Video Controller
    47
    
    Video Support
    47
    
    Integrated Audio
    48
  - Diskette Drive
    50
  - Hard Disk Drive
    50
    
    IDE Support
    50
    
    SCSI Subsystem
    50
    
    SCSI Bus
    51
    
    SCSI Cable
    51
    
    SCSI Interface
    51
    
    Channel a SCSI Bus Termination
    52
    
    Channel B SCSI Bus Termination
    52
    
    Adaptec Raidport
    53
  - CD-ROM Reader
    54
  - Power Supply
    54
  - Keyboard
    54
  - Mouse
    54
  - Speakers
    55
  - Fax/Modem Board
    55
  - Network Boards
    56
  - PCMCIA Device
    56
  - Tape Backup Unit
    56
  - Zip or Jaz Drive
    57
  - Specifications
    57
  - Power Supply
    73
- Setup and Operation
  
  83
  - Unpacking and Repacking
    83
  - Setup
    84
  - Installing the System Stand
    84
  - Voltage Selector Switch
    85
  - Peripheral Connections
    86
  - Fax/Modem Connections
    86
  - Nine-Watt Speakers
    87
  - Right Speaker Connections
    88
  - Audio Connectors on the System Board
    88
  - System Controls
    89
  - Network Connectors
    89
  - Power Button and System Lamps on the Front Panel
    90
  - CD-ROM Reader
    91
  - BIOS Setup Utility
    93
    
    When to Use BIOS Setup
    93
    
    How to Start BIOS Setup
    94
    
    How to Use BIOS Setup
    95
    
    Displayed Information
    96
    
    Language
    96
    
    Main Menu
    96
    
    System Time/Date
    96
    
    Floppy Options
    97
    
    Hard Disk Pre-Delay
    97
    
    Primary and Secondary IDE
    97
    
    Advanced Menu
    99
    
    Enable ECC Memory
    99
    
    Pnp O/S
    99
    
    Reset Configuration Data
    99
    
    L2 Cache ECC Support
    100
    
    Memory Banks 0, 1, 2, and 3
    100
    
    MPS Version
    100
    
    Resource Configuration
    100
    
    Peripheral Configuration
    101
    
    Keyboard Configuration
    103
    
    Video Configuration
    103
    
    DMI Event Logging
    104
    
    Security Menu
    104
    
    Dual Password Security
    105
    
    Security Menu
    105
    
    Set User or Supervisor Password
    105
    
    Supervisor Password Is
    105
    
    User Password Is
    105
    
    Clear User Password
    106
    
    Unattended Start
    107
    
    User Setup Access
    107
    
    Using a Password
    107
    
    Boot Menu
    108
    
    Power Menu
    108
    
    Exit Menu
    110
    
    Maintenance Menu
    110
    
    Maintenance Menu
    111
  - SCSI Select Utility
    111
  - BIOS Update Utility
    111
    
    Downloading the BIOS Update Utility
    112
    
    Using the BIOS Update Utility
    113
  - Setting Auto Insert Notification
    113
  - Landesk Client Manager
    114
    
    Managing Workstations
    115
    
    PC Health Indicator
    115
    
    PC Health Meter
    115
    
    Inventory
    116
    
    PC Health Description
    116
    
    Monitoring Capabilities
    117
    
    Using DMI
    117
    
    NEC Auto Backup
    118
    
    Using the Chassis Intrusion Notification Feature
    118
  - NEC Webtelligent
    119
    
    NEC Webtelligent Features
    119
    
    NEC Webtelligent Requirements
    120
    
    NEC Webtelligent Installation
    121
  - SNMP Agent
    125
    
    Installing the NEC SNMP Agent on Windows 95 or Windows NT Systems
    125
    
    Configuring the NEC SNMP Agent for Windows 95
    126
    
    Configuring the NEC SNMP Agent for Windows NT
    128
  - NEC Select Install CD
    129
    
    Introducing Select Install Options
    129
    
    Choosing a Restore Program
    130
    
    Auto Rebuild and Restore
    131
    
    Rebuilding the Hard Disk and Restoring the Operating System
    131
    
    Custom Rebuild and Restore
    136
    
    Restoring the Operating System
    143
    
    Restoring Applications
    147
    
    Installing Optional Software
    148
    
    Using the NEC Select Install CD with a SCSI Drive
    150
    
    Using the Selective Application Restore Program on a Remote CD
    150
- Option Installation
  
  154
  - General Rules for Installing Options
    155
  - Precautions
    155
  - System Unit Covers
    156
    
    Removing the Covers
    156
    
    Replacing the Covers
    158
  - Expansion Boards
    160
    
    Locating Expansion Slots
    160
    
    Installing an Expansion Board
    161
    
    Cabling Wake on LAN
    163
    
    Removing an Expansion Board
    163
  - System Board Options
    164
  - DIMM Upgrade
    166
    
    Checking System Memory
    166
    
    Removing a DIMM
    166
    
    Installing a DIMM
    167
    
    Removing a DIMM
    167
  - Processor Upgrade
    168
    
    Removing the Processor
    170
    
    Installing an Upgrade Processor
    171
    
    Releasing the Processor Locking Tabs
    171
  - Data Storage Devices
    174
    
    Locating Device Slots
    174
    
    Preparing the Device
    175
    
    Connecting Device Cables
    177
    
    Diskette Drive Signal Cable
    177
    
    IDE Signal Cables
    178
    
    Internal SCSI Device Cables
    179
    
    Cabling Storage Devices
    180
    
    PCMCIA Device Cable
    180
    
    System Power Cables
    180
    
    IDE Device Cabling
    181
    
    Internal SCSI Device Cabling
    182
    
    PCMCIA Device Cabling
    182
    
    Diskette Drive Cabling
    183
    
    Installing Storage Devices
    183
    
    Removing the Front Panel
    185
  - Locating Metal Slot Covers
    186
    
    Replacing the Front Panel
    187
    
    Installing a 5 1/4-Inch Device
    189
    
    Replacing the 3 1/2-Inch Internal Hard Disk Drive
    190
    
    Removing the Drive Cage
    192
  - Locating Drive Cage Screws
    193
    
    Replacing the Drive Cage
    194
    
    Connecting a Parallel Printer
    195
    
    External Options
    195
    
    Connecting a Serial Device
    196
    
    Connecting an External SCSI Device
    197
    
    Enabling a Serial Port
    197
    
    Installing the External SCSI Connector Kit
    198
    
    Removing the External SCSI Connector Kit
    200
    
    Connecting USB Devices
    201
- Maintenance and Troubleshooting
  
  202
  - Online Services
    203
    
    NECCSD Faxflash Service
    203
    
    NECCSD Bulletin Board System
    204
    
    E-Mail/Fax Technical Support Services
    205
    
    Internet
    206
  - Maintenance
    207
    
    System Cleaning
    207
    
    Keyboard Cleaning
    208
    
    Mouse Cleaning
    209
  - Troubleshooting
    210
    
    Diagnosing and Solving Problems
    210
    
    Replacing the CMOS Battery
    215
- Repair
  
  218
  - Disassembly and Reassembly
    218
    
    System Unit Cover Removal
    219
    
    Blank Panel and Metal Slot Cover Removal
    220
    
    Expansion Board Removal
    220
    
    Front Panel Removal
    220
    
    1/4-Inch Device Removal
    222
    
    Removing a 5 1/4-Inch Device
    222
    
    Drive Cage Removal
    223
    
    Internal Hard Disk Removal
    224
    
    Internal Hard Disk Removal (Lower Drive Bay)
    224
    
    Diskette Drive Removal
    225
    
    Internal Hard Disk Removal (Upper Drive Bay)
    225
    
    DIMM Module Removal
    226
    
    Diskette Drive Removal
    226
    
    Processor Subsystem Removal
    227
    
    Video Board Removal
    227
    
    Power Supply Removal
    228
  - Removing the Power Supply Screws
    229
    
    Locating System Board Screws
    230
    
    System Board Removal
    230
    
    System Board Replacement
    230
  - Illustrated Parts Breakdown
    231
    
    Securing the System Board in the Chassis
    231
  - Powermate Professional 9000 Series Illustrated Parts Breakdown
    235
    
    Connector Pin Assignments
    236
- Appendix A Connector Pin Assignments
  
  236
  - System Board Connector Locations
    236
    
    Powermate Professional 9000 Series System Board Connectors
    236
  - System Board External Connector Locations
    237
  - System Board Processor, Fan, and Memory Connector Locations
    237
  - System Board IDE Device and Diskette Drive Connector Locations
    238
  - System Board SCSI Device Connector Locations
    238
  - Fan, Power, and Front Panel Connectors
    239
    
    Parallel Interface Connector
    240
    
    Parallel Interface Pin Assignments
    240
    
    Keyboard and Mouse Connectors
    241
    
    PS/2-Style Keyboard and Mouse Interface Connectors
    241
    
    Serial Interface Connectors
    241
    
    Serial Interface Pin Assignments
    241
    
    Audio Connectors
    242
    
    Keyboard and Mouse Pin Assignments
    242
    
    Line out Connector
    242
    
    Microphone in Connector
    242
    
    VGA Interface Connector
    243
    
    Diskette Drive Connector
    244
    
    Diskette Drive Pin Assignments
    244
    
    Universal Serial Bus Connectors
    244
    
    IDE Connectors
    245
    
    IDE Interface Pin Assignments
    245
    
    SCSI Subsystem
    245
    
    Wide (16-Bit) Ultra SCSI Connectors (J10F1, J10D1
    246
    
    ISA Bus Pin Assignments
    248
    
    ISA Connectors
    248
    
    PCI Bus Pin Assignments
    249
    
    PCI Connectors
    249
    
    DIMM Module Pin Assignments
    250
    
    Memory Module Connectors
    250
    
    Power Supply Connectors
    252
    
    ATAPI CD Audio Connector
    253
    
    Chassis Security Header
    253
    
    Miscellaneous Connectors
    253
    
    ATAPI-Style Line in Connector
    254
    
    ATAPI-Style Line in Connector (J0F2
    254
    
    ATAPI-Style Telephony Connector
    254
    
    ATAPI-Style Telephony Connector (J0E1
    254
    
    MIDI/Gameport Header
    255
    
    MM CD Audio Header
    255
    
    MM CD Audio Header (J1E1
    255
    
    CPU 1 Fan Header
    256
    
    CPU 1 Fan Header (J2E1
    256
    
    CPU 2 Fan Header
    256
    
    CPU 2 Fan Header (J3F2
    256
    
    Front Chassis 2 Fan Header
    256
    
    Front Chassis 2 Fan Header (J12B2
    256
    
    Connector Pin Assignments
    257
    
    Front Chassis Fan Header
    257
    
    Hard Drive LED Input Header
    257
    
    Hard Drive LED Input Header (J10A1
    257
    
    Rear Chassis Fan Header
    257
    
    Rear Chassis Fan Header (J1M1
    257
    
    Wake on LAN Connector
    258
    
    Front Panel Connectors
    259
    
    Wake-On Modem Connector
    259
    
    Hard Drive LED
    260
    
    Power/Sleep LED
    260
    
    Reset
    260
    
    Sleep/Resume Switch
    260
    
    Speaker
    260
    
    Power on Connector
    262
  - System Board Chassis Security, ATAPI, CD Audio, MIDI, and Front Panel Connector Locations
    239
  - Network Connectors
    262
    
    RJ-45 Connector
    262
    
    AUI Port Connector
    263
- Appendix B Jumper Settings
  
  264
  - System Board Jumper Settings
    264
    
    Changing the Processor Speed
    265
    
    Locating System Board Jumpers
    265
    
    Clearing the Password
    267
  - Hard Disk Drive Jumper Settings
    268
    
    Quantum Fireball SE
    268
    
    Quantum Fireball SE Hard Disk Drive Jumper Locations
    268
    
    IBM Deskstar
    269
    
    Seagate Barracuda
    271
    
    Quantum Viking
    272
    
    Seagate Cheetah
    272
  - CD-ROM Reader Jumper Settings
    273
    
    NEC 24X CD-ROM Reader
    273
    
    NEC 24X CD-ROM Reader Jumpers
    273
    
    Goldstar 24X CD-ROM Reader
    274
    
    Lite-On Technology 24X CD-ROM Reader
    274
  - Fax/Modem Board Jumpers
    275
  - Zip Drive Jumpers
    275
  - Jaz Drive Jumpers
    275
  - Tape Backup Unit Jumpers
    276
- Glossary
  
  277
- Index
  
  286

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NEC POWERMATE PROFESSIONAL 9000 - SERVICE User Manual

NEC POWERMATE PROFESSIONAL 9000 - SERVICE User Manual (305 pages)

Brand: NEC | Category: Desktop | Size: 1.38 MB

Table of Contents

Declaration of Conformity
1
Table of Contents
3
Using this Guide

12
- Text Conventions
  14
- Related Documents
  15
1 Introducing Your Computer

17
- Front Features
  18
  - System Controls and Lamps
    20
- Your Computer
  20
  - Diskette Drive a
    21
  - CD-ROM Reader
    22
  - PC Card Adapter
    24
  - Tape Backup Unit
    26
  - Zip Drive
    27
  - Jaz Drive
    27
  - Stand
    28
- Back Features
  30
  - External Connectors
    31
  - Power Supply
    34
- Speakers
  36
2 Using Your Computer

37
- System Operation
  37
  - Starting up
    37
  - Shutting down
    39
  - Setting the Date and Time
    40
  - Using the Keyboard
    40
  - Using a Mouse
    43
  - Using Diskettes
    46
  - Using Cds
    47
    
    Handling Compact Discs
    47
    
    Loading a CD
    49
    
    Removing a CD
    49
  - Using PC Cards
    50
  - Using a Tape Backup Unit
    50
  - Using a Zip Drive
    50
  - Using a Jaz Drive
    51
  - Saving Power
    51
  - Protecting Your Work
    52
- Productivity
  53
  - Saving Your Work
    53
  - Backing up Your Work
    54
  - Printing a Document
    55
- System Care
  56
- Online Documentation
  61
- Where to Go from here
  63
- Quick Reference to Information about
  63
3 Reviewing System Features

65
- System Chassis
  67
- System Board Components
  68
  - Processor
    68
  - Cache
    68
  - Math Coprocessor
    69
  - System Memory
    69
  - ECC Memory
    70
  - Interrupt Controller
    70
  - PCI Local Bus
    71
- Interrupt Level Assignments
  71
  - SCSI Subsystem
    72
  - RAID Subsystem
    73
  - Flash ROM
    73
  - Graphics Features
    74
    
    High-Speed Communication Ports
    75
    
    Motion Video Controller
    75
    
    Dual IDE Ports
    76
    
    Sound System
    76
    
    USB Ports
    76
    
    Plug and Play Support
    77
    
    Power Saving Feature
    77
4 Using Tools and Utilities

78
- The BIOS Setup Utility
  78
  - When to Use BIOS Setup
    79
  - How to Start BIOS Setup
    80
  - How to Use BIOS Setup
    82
- Navigation Keys
  82
  - Main Menu
    83
    
    Displayed Information
    83
    
    Language
    83
    
    Floppy Options
    84
    
    Hard Disk Pre-Delay
    84
    
    System Time/Date
    84
    
    Primary and Secondary IDE
    85
    
    Advanced Menu
    88
    
    Enable ECC Memory
    88
    
    L2 Cache ECC Support
    88
    
    MPS Version
    88
    
    Pnp O/S
    88
    
    Reset Configuration Data
    88
    
    Memory Banks 0, 1, 2, and 3
    89
    
    Resource Configuration
    89
    
    Peripheral Configuration
    90
    
    Keyboard Configuration
    93
    
    Video Configuration
    94
    
    DMI Event Logging
    95
    
    Dual Password Security
    96
    
    Security Menu
    96
    
    Supervisor Password Is
    96
    
    User Password Is
    96
    
    Set User or Supervisor Password
    97
    
    Clear User Password
    99
    
    Unattended Start
    99
    
    User Setup Access
    99
    
    Using a Password
    99
    
    Power Menu
    100
    
    Boot Menu
    101
    
    Exit Menu
    104
    
    Maintenance Menu
    104
- Flash Utility
  105
- Landesk Client Manager
  107
  - PC Health Indicator
    108
    
    Managing Workstations
    108
    
    Monitoring PC Health
    109
    
    Selecting the PC Health Meter
    109
  - Inventory
    110
  - DMI
    110
  - Monitoring Capabilities
    111
    
    Using the Chassis Intrusion Notification Feature
    112
  - Locating and Starting the LDCM Admin Function
    113
- Cheyenne Backup
  113
- NEC Security
  114
- SNMP Agent
  114
- NEC Webtelligent
  121
  - NEC Webtelligent Features
    122
  - NEC Webtelligent Requirements
    123
  - NEC Webtelligent Installation
    124
- The NEC Select Install CD
  129
5 Installing Options

163
- General Rules
  163
- Safety Precautions
  164
- Cover Removal and Replacement
  166
  - Removing the Covers
    166
  - Replacing the Covers
    169
- Expansion Boards
  171
  - Locating Expansion Slots
    171
  - Installing an Expansion Board
    172
  - Cabling Wake on LAN
    175
  - Removing an Expansion Board
    175
- Video Memory
  177
- System Board Options
  177
- DIMM Upgrade
  179
- Supported Dimms
  179
- Sample DIMM Upgrade Paths
  180
  - Checking System Memory
    181
  - Removing a DIMM
    182
  - Installing a DIMM
    183
  - Processor Upgrade
    184
    
    Removing the Processor
    185
    
    Installing an Upgrade Processor
    187
  - Data Storage Devices
    190
    
    Locating Device Slots
    190
    
    Preparing the Device
    192
- IDE Device Primary/Secondary Master/Slave
  193
  - Configurations
    193
    
    Connecting Device Cables
    194
    
    Diskette Drive Signal Cable
    196
    
    IDE Signal Cables
    197
    
    Internal SCSI Device Cables
    198
    
    PC Card Adapter Cable
    199
    
    System Power Cables
    199
    
    Cabling Storage Devices
    200
    
    IDE Device Cabling
    200
    
    Internal SCSI Device Cabling
    202
    
    Diskette Drive Cabling
    203
    
    PC Card Adapter Cabling
    203
    
    Installing Storage Devices
    204
    
    Removing the Front Panel
    205
    
    Replacing the Front Panel
    208
    
    Installing a 5 1/4-Inch Device
    211
    
    Replacing the 3 1/2-Inch Internal Hard Disk Drive
    213
    
    Removing the Drive Cage
    216
    
    Replacing the Drive Cage
    218
  - External Options
    219
    
    Connecting a Parallel Printer
    219
    
    Connecting a Serial Device
    220
    
    Enabling a Serial Port
    221
    
    Connecting an External SCSI Device
    222
    
    Installing the External SCSI Connector Kit
    223
    
    Removing the External SCSI Connector Kit
    224
    
    Connecting USB Devices
    225
6 Setting Jumpers

226
- System Board Jumper Settings
  226
  - Changing Processor Speed
    228
  - Clearing Your Password
    230
- Hard Disk Drive Jumper Settings
  233
  - Seagate Barracuda
    233
  - Quantum Viking
    234
  - Seagate Cheetah
    235
    
    J6 Jumper Settings
    235
    
    J5 Jumper Settings
    237
    
    J2 Jumper Settings
    238
- CD-ROM Reader Jumper Settings
  238
  - NEC 24X CD-ROM Reader
    238
  - Lite-On Technology 24X CD-ROM Reader
    239
  - Goldstar 24X CD-ROM Reader
    240
- Fax/Modem Board Jumpers
  240
- Zip Drive Jumpers
  241
- Tape Backup Unit Jumpers
  241
7 Using 24-Hour Information Services

242
- NECCSD Web Site
  243
- NECCSD FTP Site
  244
- NECCSD Faxflash Service
  244
- E-Mail/Fax Technical Support Service
  246
- NECCSD Bulletin Board System
  247
- NECCSD on America Online Service
  249
- NECCSD on Compuserve Online Service
  250
- NECCSD Technical Support Services
  252
8 Solving System Problems

253
- Finding Solutions to Common Problems
  253
  - System Problems
    254
  - Diskette Drive Problems
    256
  - Monitor Problems
    257
  - Keyboard/Mouse Problems
    258
  - CD-ROM Problems
    258
  - Speaker Problems
    259
- Using the Diagnostic Diskette
  260
- Replacing the Battery
  260
- Getting Help
  264
Setting up a Healthy Work Environment

267
- Making Your Computer Work for You
  267
- Arrange Your Equipment
  269
- Adjust Your Chair
  270
- Adjust Your Input Devices
  272
- Adjust Your Monitor
  274
- Vary Your Workday
  276
- Pre-Existing Conditions and Psychosocial Factors
  277
- Checking Your Comfort: How Do You Measure up
  278
  - Checking Your Chair
    278
  - Checking Your Keyboard
    278
  - Checking Your Mouse
    278
  - Checking Your Monitor
    278
  - Checking You
    279
System Specifications

280
- System Processor
  280
- Processor Socket
  280
- Standard Random Access Memory (RAM
  281
- Cache Memory
  281
- Read Only Memory (ROM
  281
- Calendar Clock
  281
- Input/Output (I/O) Facilities
  282
- Device Slots
  283
- Sound System
  284
- Speakers
  285
- Dimensions
  286
- Power
  286
- Operating Environment
  286
Limited Warranty

287
- How Long Is the Warranty
  287
- Who Is Protected
  287
- What Is Covered and What Is Not Covered
  287
- What We will Pay for and What We will Not Pay for
  288
- How You Can Get Warranty Service
  289
  - Year One
    289
  - Years Two and Three
    289
- Limitation of Damages and Implied Warranties
  290
- How State Law Relates to the Warranty
  290
- For Information, Telephone 1-800-632-4525
  291
Index

292

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