Section 4 Maintenance And Troubleshooting; Neccsd Service And Information Telephone Numbers - NEC POWERMATE PROFESSIONAL - SERVICE MANUAL 05-1997 Service Manual

Section 4
Maintenance and Troubleshooting
This section provides instructions on maintaining and troubleshooting the PowerMate
Professional Series computers. This section also includes the following relevant information
and procedures:
T
NECCSD service telephone numbers (see Table 4-1)
T
online information access procedures
T
maintenance procedures
T
CMOS battery replacement procedures.
Table 4-1 NECCSD Service and Information Telephone Numbers
Service
To order NECCSD spare parts, cross-shipments,
status on orders, part numbers, contracts,
extended warranties and customer service
issues (dealers only)
To order NECCSD spare parts (for customers)
To obtain option information, literature, dealer
locations, and sales leads
To open a service call or speak to a technician
To send technical questions over email
To fax technical questions to customer support
To log onto the NECCSD Electronic Bulletin Board
System (BBS) for down loading software drivers
and the latest BIOS for ROM flashing
To acquire FastFacts™ about NECCSD products
from a fax machine 24 hours a day. Use this
automated service to receive the latest Technical
Information Bulletins and more.
To inquire about Canadian repairs
Call
In the U.S., call 1(800) 632-4565
In the U.S., call 1(800) 632-4565
In Canada, call 1(800) 727-2787
Call 1(800) NEC-INFO
In the U.S., call 1(800) 632-4565
tech-support@neccsd.com
In the U.S., fax 1(508) 635-4100
Call 1(508) 635-4706
(see BIOS Update Utility in Section 2)
In the U.S., call 1(800) 366-0476
Outside the U.S., call 1(708) 238-7800
Call 1(800) 268-4191