Table of Contents
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Chapter
6
Introduction
How To Maximize Printhead Life
1. Remind the customer to clean the printhead with a cleaning pen after
each roll of ribbon (thermal transfer) or media roll (direct thermal). The
cleaning pen (P/N 203502-001) will last for eight printhead cleanings. See
"Cleaning" on page 187.
2. Avoid excessive printhead pressure, usually indicated by white wear
spots on the printhead element. Reduce the pressure until you see print
quality problems, then increase the pressure slightly until you have good
print quality.
3. Avoid excessively high Intensity settings. Intensity is the burn
temperature that the printhead operates at. Lower temperatures will
increase the life of printheads. Reduce the Intensity setting until you see
print quality problems, then increase the setting slightly until you have
good print quality.
4. Clean and inspect the platen roller for excessive wear (light print) and
gouges (repeating voids).
5. Customer responsibilities: configuration, printhead installation, and
preventative maintenance.
Troubleshooting At A Glance
How To Troubleshoot...................................................................... page 195
Troubleshooting Display Messages ................................................ page 197
Troubleshooting Other Symptoms .................................................. page 225
194
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Table of Contents
Troubleshooting
