Printronix SLPA8000 User Manual page 216

Chapter 6
Troubleshooting Display Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
NON VOLATILE
MEMORY FAILED
OPTION NOT
INSTALLED
216
Can User
Explanation
Correct?
Yes/No The printer assigns a
certain amount of
simulated NVRAM for
storage of saved
configurations. Large
emulations reduce the
amount of space
available for saving
configurations, which
means that sometimes
fewer than eight
configurations can be
saved. If this message
appears when saving a
configuration, it means
the printer is out of
memory. Previously
saved configurations
will still be available,
but the one that was
"saved" when the
message appeared is
not in memory. If this
message appears at
power-up, it means the
flash memory is
defective.
Yes If the printer is
powered on with the
cutter enabled in the
Media Handling menu,
but the cutter itself is
open (in the down
position, or the cutter
upper enclosure is
removed) the printer
cannot detect the
cutter. When using the
cutter, the printer must
be powered on with the
cutter in the up position
and the cutter upper
enclosure installed.
Solution
1. If the message appears at
power-up, call your
authorized customer
service representative.
2. If the message appears
while saving a
configuration, the printer is
out of memory and will not
save that or subsequent
configurations. (Previously
saved configurations are
still okay.)
3. Limit the number of saved
configurations to seven.
1. Check that the cutter
option is installed,
connected in the up
position and the upper
enclosure installed before
powering on the printer.
2. Install the cutter option or
change to the correct
Media Handling option in
the QUICK SETUP menu.
3. If the error persists,
contact your authorized
customer service
representative.