Chapter
6
Troubleshooting Display Messages
Table 11. LCD Message Troubleshooting (continued)
Displayed Message
RIBBON FAULT
Timeout
RIBBON LOAD BAD
Reload Ribbon
Ribbon Low
RIBBON OUT
Load Ribbon
SECURITY CODE
VIOLATION
SIGNAL
Clipping
222
Can User
Explanation
Correct?
Yes
In the CT emulation
with a coax interface,
the ribbon has not
moved for 10 minutes
after PAUSE was
pressed to clear a
ribbon fault.
Yes
Ribbon was incorrectly
loaded on the take-up
or supply spindle.
Yes
1. The supply spool is
getting low.
2. If there is a large
amount of ribbon
still on the supply
spool, then the
Ribbon Low
message is being
displayed falsely.
Yes
1. The ribbon supply
spool is empty.
2. The ribbon has
broken.
Yes
The software being
used is not correct for
the printer.
Yes/No
Data validation error:
The validator cannot
read clearly because
either the ambient light
is too bright or there is
a hardware failure
inside the validator
itself.
Solution
1. Clean the printer.
2. Power off, wait 15
seconds, then power back
on again. If the message
persists, contact your
authorized customer
service representative.
1. Reload the ribbon
correctly. For ribbon
loading instructions, see
page 47.
1. Replace ribbon.
2. Disable Ribbon Low in the
MEDIA CONTROL menu.
1. Replace ribbon.
2. Reinstall ribbon.
1. Load the correct software.
2. Power off the printer for 15
seconds, then power back
on again. If the problem
persists, contact your
authorized customer
service representative.
1. Dim ambient lighting.
2. Replace the validator.