Page 1 Products Solutions Services BA01760D/06/EN/02.19 71443482 2019-07-01 Valid as of version 01.01.zz (Device firmware) Operating Instructions Proline Promass E 500 PROFINET Coriolis flowmeter...
Page 2 • The manufacturer reserves the right to modify technical data without prior notice. Your Endress+Hauser Sales Center will supply you with current information and updates to these instructions. Endress+Hauser...
Page 3: Table Of Contents
Proline Promass E 500 PROFINET Table of contents Table of contents About this document ....6 Installation ..... . . 23 Document function .
Page 4 Table of contents Proline Promass E 500 PROFINET Structure and function of the operating 10.5.2 Setting the system units ..menu ......
Page 5 13.2 Measuring and test equipment ... 247 13.3 Endress+Hauser services ....247 Repair ......248 14.1 General notes .
Page 6: About This Document
About this document Proline Promass E 500 PROFINET About this document Document function These Operating Instructions contain all the information that is required in various phases of the life cycle of the device: from product identification, incoming acceptance and storage, to mounting, connection, operation and commissioning through to troubleshooting, maintenance and disposal.
Page 7: Tool Symbols
Proline Promass E 500 PROFINET About this document Symbol Meaning Light emitting diode is on. Light emitting diode is flashing. 1.2.4 Tool symbols Symbol Meaning Torx screwdriver Phillips head screwdriver Open-ended wrench 1.2.5 Symbols for certain types of information Symbol...
Page 8: Documentation
• W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number from nameplate • Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2D matrix code (QR code) on the nameplate Detailed list of the individual documents along with the documentation code →...
Page 9 Proline Promass E 500 PROFINET About this document TRI-CLAMP® Registered trademark of Ladish & Co., Inc., Kenosha, USA Endress+Hauser...
Page 10: Safety Instructions
Safety instructions Proline Promass E 500 PROFINET Safety instructions Requirements for the personnel The personnel for installation, commissioning, diagnostics and maintenance must fulfill the following requirements: ‣ Trained, qualified specialists must have a relevant qualification for this specific function and task.
Page 11: Workplace Safety
Verification for borderline cases: ‣ For special fluids and fluids for cleaning, Endress+Hauser is glad to provide assistance in verifying the corrosion resistance of fluid-wetted materials, but does not accept any warranty or liability as minute changes in the temperature, concentration or level of contamination in the process can alter the corrosion resistance properties.
Page 12: Product Safety
It meets general safety standards and legal requirements. It also complies with the EU directives listed in the device-specific EU Declaration of Conformity. Endress+Hauser confirms this by affixing the CE mark to the device.
Page 13: Protecting Access Via A Password
Proline Promass E 500 PROFINET Safety instructions 2.7.2 Protecting access via a password Different passwords are available to protect write access to the device parameters or access to the device via the WLAN interface. • User-specific access code Protect write access to the device parameters via the local display, Web browser or operating tool (e.g.
Page 14: Access Via Service Interface (Cdi-Rj45)
Safety instructions Proline Promass E 500 PROFINET The device and status information can be hidden on the login page. This prevents unauthorized access to the information. For detailed information on device parameters, see: The "Description of Device Parameters" document →  282.
Page 15: Product Description
Proline Promass E 500 PROFINET Product description Product description The measuring system consists of a transmitter and a sensor. The transmitter and sensor are mounted in physically separate locations. They are interconnected by connecting cables. Product design Two versions of the transmitter are available.
Page 16 Product description Proline Promass E 500 PROFINET 3.1.2 Proline 500 Signal transmission: analog Order code for "Integrated ISEM electronics", option B "Transmitter" For use in applications required to meet special requirements due to ambient or operating conditions. As the electronics are located in the transmitter, the device is ideal in the event of: •...
Page 17: Incoming Acceptance And Product
Technical Documentation present? • If one of the conditions is not satisfied, contact your Endress+Hauser Sales Center. • Depending on the device version, the CD-ROM might not be part of the delivery! The Technical Documentation is available via the Internet or via the Endress+Hauser Operations App, see the "Product identification"...
Page 18: Transmitter Nameplate
 8 sections • The W@M Device Viewer: enter the serial number from the nameplate (www.endress.com/deviceviewer) • The Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2-D matrix code (QR code) on the nameplate. 4.2.1 Transmitter nameplate Proline 500 –...
Page 19 Proline Promass E 500 PROFINET Incoming acceptance and product identification Proline 500 3 4 5 Order code: Ser. no.: Ext. ord. cd.: Date: A0029192  4 Example of a transmitter nameplate Manufacturing location Name of the transmitter Order code Serial number (ser. no.) Extended order code (ext.
Page 20: Sensor Nameplate
Incoming acceptance and product identification Proline Promass E 500 PROFINET 4.2.2 Sensor nameplate Order code: Ser. no.: Ext. ord. cd.: A0029206  5 Example of a sensor nameplate, part 1 Name of the sensor Manufacturing location Nominal diameter of the sensor; flange nominal diameter/nominal pressure; sensor test pressure; medium temperature range;...
Page 21: Symbols On Measuring Device
Proline Promass E 500 PROFINET Incoming acceptance and product identification 4.2.3 Symbols on measuring device Symbol Meaning WARNING! This symbol alerts you to a dangerous situation. Failure to avoid this situation can result in serious or fatal injury. Reference to documentation Refers to the corresponding device documentation.
Page 22: Storage And Transport
Storage and transport Proline Promass E 500 PROFINET Storage and transport Storage conditions Observe the following notes for storage: ‣ Store in the original packaging to ensure protection from shock. ‣ Do not remove protective covers or protective caps installed on process connections.
Page 23: Measuring Devices With Lifting Lugs
Proline Promass E 500 PROFINET Installation 5.2.2 Measuring devices with lifting lugs CAUTION Special transportation instructions for devices with lifting lugs ‣ Only use the lifting lugs fitted on the device or flanges to transport the device. ‣ The device must always be secured at two lifting lugs at least.
Page 24 Installation Proline Promass E 500 PROFINET To prevent measuring errors arising from accumulation of gas bubbles in the measuring tube, avoid the following mounting locations in the pipe: • Highest point of a pipeline. • Directly upstream of a free pipe outlet in a down pipe.
Page 25 Proline Promass E 500 PROFINET Installation Orientation Recommendation Vertical orientation A0015591 Horizontal orientation, transmitter at Exceptions: →  8,  25 A0015589 Horizontal orientation, transmitter at bottom Exceptions: →  8,  25 A0015590 Horizontal orientation, transmitter at side A0015592 This orientation is recommended to ensure self-draining.
Page 26: Environment And Process Requirements
If operating outdoors: Avoid direct sunlight, particularly in warm climatic regions. You can order a weather protection cover from Endress+Hauser. →  250. System pressure It is important that cavitation does not occur, or that gases entrained in the liquids do not outgas.
Page 27: Special Mounting Instructions
Proline Promass E 500 PROFINET Installation A0034391  9 Thermal insulation with extended neck free Heating NOTICE Electronics can overheat due to elevated ambient temperature! ‣ Observe maximum permitted ambient temperature for the transmitter . ‣ Depending on the fluid temperature, take the device orientation requirements into account .
Page 28 Installation Proline Promass E 500 PROFINET WARNING Danger from medium escaping! Medium escaping under pressure can cause injury or material damage. ‣ Take precautions to prevent danger to persons and damage if the rupture disk is actuated. ‣ Observe information on the rupture disk sticker.
Page 29: Mounting The Measuring Device
Proline Promass E 500 PROFINET Installation 280 (11.0) 255 (10.0) 146 (5.75) 134 (5.3) 12 (0.47) 30 (1.18) A0029553  11 Weather protection cover for Proline 500 Cover locking: Proline 500 NOTICE Order code for "Transmitter housing", option L "Cast, stainless": The covers of the transmitter housing are provided with a borehole to lock the cover.
Page 30: Preparing The Measuring Device
Installation Proline Promass E 500 PROFINET For wall mounting: Drill with drill bit ⌀ 6.0 mm For sensor For flanges and other process connections: Corresponding mounting tools 6.2.2 Preparing the measuring device 1. Remove all remaining transport packaging. 2. Remove any protective covers or protective caps present from the sensor.
Page 31 Proline Promass E 500 PROFINET Installation Post mounting WARNING Excessive tightening torque applied to the fixing screws! Risk of damaging the plastic transmitter. ‣ Tighten the fixing screws as per the tightening torque: 2 Nm (1.5 lbf ft) ø 20…70 TX 25 ø...
Page 32: Mounting The Transmitter Housing: Proline 500
Installation Proline Promass E 500 PROFINET 2. Insert wall plugs into the drilled holes. 3. Screw in the securing screws slightly at first. 4. Fit the transmitter housing over the securing screws and mount in place. 5. Tighten the securing screws.
Page 33: Turning The Transmitter Housing: Proline 500
Proline Promass E 500 PROFINET Installation Post mounting 20 70 … ( 0.79 to 2.75) SW 13 A0029057  15 Engineering unit mm (in) 6.2.6 Turning the transmitter housing: Proline 500 To provide easier access to the connection compartment or display module, the transmitter housing can be turned.
Page 34: Post-Installation Check
Installation Proline Promass E 500 PROFINET – – – 3 mm A0030035 1. Depending on the device version: Loosen the securing clamp of the connection compartment cover. 2. Unscrew the connection compartment cover. 3. Turn the display module to the desired position: max. 8 × 45° in each direction.
Page 35: Electrical Connection
Proline Promass E 500 PROFINET Electrical connection Electrical connection NOTICE The measuring device does not have an internal circuit breaker. ‣ For this reason, assign the measuring device a switch or power-circuit breaker so that the power supply line can be easily disconnected from the mains.
Page 36 Electrical connection Proline Promass E 500 PROFINET Relay output Standard installation cable is sufficient. Current input 0/4 to 20 mA Standard installation cable is sufficient. Status input Standard installation cable is sufficient. Cable diameter • Cable glands supplied: M20 × 1.5 with cable ⌀ 6 to 12 mm (0.24 to 0.47 in) •...
Page 37 Proline Promass E 500 PROFINET Electrical connection A: Connecting cable between sensor and transmitter: Proline 500 – digital Standard cable A standard cable with the following specifications can be used as the connecting cable. Design 4 cores (2 pairs); uninsulated stranded CU wires; pair-stranded with common...
Page 38 Electrical connection Proline Promass E 500 PROFINET Cross-section Cable length [max.] Termination 2 x 2 x 0.50 mm 50 m (165 ft) 2 x 2 x 0.50 mm (AWG 20) (AWG 20) BN WT YE GN • +, – = 0.5 mm •...
Page 39: Terminal Assignment
Proline Promass E 500 PROFINET Electrical connection C: Connecting cable between sensor and transmitter: Proline 500 Standard cable 6 × 0.38 mm PVC cable with common shield and individually shielded cores Conductor resistance ≤50 Ω/km (0.015 Ω/ft) Capacitance: core/shield ≤420 pF/m (128 pF/ft) Cable length (max.)
Page 40: Pin Assignment Of Device Plug
Electrical connection Proline Promass E 500 PROFINET 7.1.5 Pin assignment of device plug Assignment TD + RD + TD – RD – Coding Plug/socket A0032047 Socket 7.1.6 Preparing the measuring device Carry out the steps in the following order: 1. Mount the sensor and transmitter.
Page 41: Connecting The Measuring Device: Proline 500 - Digital
Proline Promass E 500 PROFINET Electrical connection Connecting the measuring device: Proline 500 - digital NOTICE Limitation of electrical safety due to incorrect connection! ‣ Have electrical connection work carried out by appropriately trained specialists only. ‣ Observe applicable federal/national installation codes and regulations.
Page 42 Electrical connection Proline Promass E 500 PROFINET Connecting the sensor connection housing via terminals For the device version with the order code for "Sensor connection housing": Option A "Aluminum coated" 10 (0.4) 3 mm TX 20 TX 20 22 mm...
Page 43 Proline Promass E 500 PROFINET Electrical connection Connecting the sensor connection housing via terminals For the device version with the order code for "Sensor connection housing": Option B "Stainless" 10 (0.4) 8 mm 22 mm 24 mm A0029613 1. Release the securing screw of the housing cover.
Page 44 Electrical connection Proline Promass E 500 PROFINET Connecting the sensor connection housing via the connector For the device version with the order code for "Sensor connection housing": Option C "Ultra-compact hygienic, stainless" A0029615 1. Connect the protective ground. 2. Connect the connector.
Page 45 Proline Promass E 500 PROFINET Electrical connection Connecting the connecting cable to the transmitter TX 20 TX 20 10 (0.4) 22 mm 24 mm A0029597 1. Loosen the 4 fixing screws on the housing cover. 2. Open the housing cover.
Page 46: Connecting The Transmitter
Electrical connection Proline Promass E 500 PROFINET 7.2.2 Connecting the transmitter A0028200 Terminal connection for supply voltage Terminal connection for signal transmission, input/output Terminal connection for signal transmission, input/output Terminal connection for connecting cable between sensor and transmitter Terminal connection for signal transmission, input/output or terminal connection for network connection via service interface (CDI-RJ45);...
Page 47 Proline Promass E 500 PROFINET Electrical connection 6. Connect the protective ground. 7. Plug in the RJ45 connector. 8. Firmly tighten the cable glands.  This concludes the PROFINET connection process. Connecting the supply voltage and additional inputs/outputs TX 20 TX 20 10 (0.4)
Page 48 Electrical connection Proline Promass E 500 PROFINET Removing a cable 3 (0.12) A0029598  16 Engineering unit mm (in) 1. To remove a cable from the terminal, use a flat-blade screwdriver to push the slot between the two terminal holes 2.
Page 49: Integrating The Transmitter Into A Network
Proline Promass E 500 PROFINET Electrical connection 7.2.3 Integrating the transmitter into a network This section only presents the basic options for integrating the device into a network. For information on the procedure to follow to connect the transmitter correctly →  41.
Page 50 Electrical connection Proline Promass E 500 PROFINET Integrating into a ring topology The device is integrated via the terminal connection for signal transmission (output 1) and the connection to the service interface (CDI-RJ45). Note the following when connecting: • Recommended cable: CAT5e, CAT6 or CAT7, with shielded connector (e.g. brand: YAMAICHI ;...
Page 51: Connecting The Measuring Device: Proline 500
Proline Promass E 500 PROFINET Electrical connection Connecting the measuring device: Proline 500 NOTICE Limitation of electrical safety due to incorrect connection! ‣ Have electrical connection work carried out by appropriately trained specialists only. ‣ Observe applicable federal/national installation codes and regulations.
Page 52 Electrical connection Proline Promass E 500 PROFINET Connecting the sensor connection housing via terminals For the device version with the order code for "Housing": Option B "Stainless" 10 (0.4) 8 mm 22 mm 24 mm A0029613 1. Release the securing screw of the housing cover.
Page 53 Proline Promass E 500 PROFINET Electrical connection Connecting the connecting cable to the transmitter 10 (0.4) 3 mm 22 mm 24 mm A0029592 1. Loosen the securing clamp of the connection compartment cover. 2. Unscrew the connection compartment cover. 3. Push the cable through the cable entry . To ensure tight sealing, do not remove the sealing ring from the cable entry.
Page 54: Connecting The Transmitter
Electrical connection Proline Promass E 500 PROFINET 7.3.2 Connecting the transmitter A0026781 Terminal connection for supply voltage Terminal connection for signal transmission, input/output Terminal connection for signal transmission, input/output or terminal connection for network connection via service interface (CDI-RJ45) Protective earth (PE)
Page 55 Proline Promass E 500 PROFINET Electrical connection 22 mm 24 mm N ic t e r e r g ö f f iz e t e n s io r ir A0033722 7. Push the cable through the cable entry . To ensure tight sealing, do not remove the sealing ring from the cable entry.
Page 56 Electrical connection Proline Promass E 500 PROFINET 22 mm 24 mm – A0033984 4. Connect the cable in accordance with the terminal assignment .  Signal cable terminal assignment: The device-specific terminal assignment is documented on an adhesive label in the terminal cover.
Page 57: Integrating The Transmitter Into A Network
Proline Promass E 500 PROFINET Electrical connection 7.3.3 Integrating the transmitter into a network This section only presents the basic options for integrating the device into a network. For information on the procedure to follow to connect the transmitter correctly →  51.
Page 58: Ensuring Potential Equalization
Electrical connection Proline Promass E 500 PROFINET Integrating into a ring topology The device is integrated via the terminal connection for signal transmission (output 1) and the connection to the service interface (CDI-RJ45). Note the following when connecting: • Recommended cable: CAT5e, CAT6 or CAT7, with shielded connector (e.g. brand: YAMAICHI ;...
Page 59: Special Connection Instructions
Proline Promass E 500 PROFINET Electrical connection Special connection instructions 7.5.1 Connection examples PROFINET A0028767  18 Connection example for PROFINET Control system (e.g. PLC) Ethernet switch Observe cable specifications Device plug Transmitter PROFINET: MRP (Media Redundancy Protocol) A0027544 Control system (e.g. PLC) Ethernet switch Observe cable specifications →...
Page 60 Electrical connection Proline Promass E 500 PROFINET PROFINET: system redundancy S2 A0039553  19 Connection example for system redundancy S2 Control system 1 (e.g. PLC) Synchronization of control systems Control system 2 (e.g. PLC) Industrial Ethernet Managed Switch Transmitter Current output 4-20 mA 4...20 mA...
Page 61 Proline Promass E 500 PROFINET Electrical connection Pulse/frequency output 12345 A0028761  22 Connection example for pulse/frequency output (passive) Automation system with pulse/frequency input (e.g. PLC) Power supply Transmitter: Observe input values →  258 Switch output A0028760  23 Connection example for switch output (passive) Automation system with switch input (e.g.
Page 62: Hardware Settings
Electrical connection Proline Promass E 500 PROFINET Current input A0028915  25 Connection example for 4 to 20 mA current input Power supply Terminal box External measuring device (to read in pressure or temperature, for instance) Transmitter Status input A0028764 ...
Page 63 Proline Promass E 500 PROFINET Electrical connection Setting the device name using the DIP switches The last part of the device name can be set using DIP switches 1-8. The address range is between 1 and 254 (factory setting: serial number of the device )
Page 64 Electrical connection Proline Promass E 500 PROFINET 1 2 3 4 5 6 7 8 Name of Station A0034497 1. Loosen the 4 fixing screws on the housing cover. 2. Open the housing cover. 3. Fold open the terminal cover.
Page 65: Activating The Default Ip Address
Proline Promass E 500 PROFINET Electrical connection 5. Reconnect the device to the power supply.  The configured device address is used once the device is restarted. Setting the device name via the automation system DIP switches 1-8 must all be set to OFF (factory setting) or all be set to ON to be able to set the device name via the automation system.
Page 66: Ensuring The Degree Of Protection
Electrical connection Proline Promass E 500 PROFINET Activating the default IP address by DIP switch: Proline 500 Risk of electric shock when opening the transmitter housing. ‣ Before opening the transmitter housing: ‣ Disconnect the device from the power supply.
Page 67: Post-Connection Check
Proline Promass E 500 PROFINET Electrical connection Post-connection check Are cables or the device undamaged (visual inspection)?  Do the cables used meet the requirements?  Do the cables have adequate strain relief?  Are all the cable glands installed, firmly tightened and leak-tight? Cable run with "water trap"...
Page 68: Operation Options
Operation options Proline Promass E 500 PROFINET Operation options Overview of operation options A0034513 Local operation via display module Computer with Web browser (e.g. Internet Explorer) or with operating tool (e.g. FieldCare, DeviceCare, AMS Device Manager, SIMATIC PDM) Field Xpert SFX350 or SFX370...
Page 69: Structure And Function Of The Operating
Proline Promass E 500 PROFINET Operation options Structure and function of the operating menu 8.2.1 Structure of the operating menu For an overview of the operating menu for experts: "Description of Device Parameters" document supplied with the device→  282...
Page 70: Operating Philosophy
Operation options Proline Promass E 500 PROFINET 8.2.2 Operating philosophy The individual parts of the operating menu are assigned to certain user roles (operator, maintenance etc.). Each user role contains typical tasks within the device lifecycle. Menu/parameter User role and tasks...
Page 71: Access To The Operating Menu Via The Local Display
Proline Promass E 500 PROFINET Operation options Access to the operating menu via the local display 8.3.1 Operational display X X X X X X X 1120.50 kg/h A0029348 Operational display Device tag Status area Display area for measured values (4-line) Operating elements→...
Page 72: Navigation View
Operation options Proline Promass E 500 PROFINET Measurement channel numbers Symbol Meaning Measurement channel 1 to 4 The measurement channel number is displayed only if more than one channel is present for the same measured variable type (e.g. Totalizer 1 to 3).
Page 73 Proline Promass E 500 PROFINET Operation options Status area The following appears in the status area of the navigation view in the top right corner: • In the submenu • The direct access code for the parameter you are navigating to (e.g. 0022-1) •...
Page 74: Editing View
Operation options Proline Promass E 500 PROFINET 8.3.3 Editing view Numeric editor +0.000 Xx – A0034250  28 For entering values in parameters (e.g. limit values) Entry display area Input screen Confirm, delete or reject entry Operating elements Text editor...
Page 75 Proline Promass E 500 PROFINET Operation options Operating key(s) Meaning Enter key • Press the key briefly: confirm your selection. • Press the key for 2 s: confirm the entry. Escape key combination (press keys simultaneously) Close the editing view without accepting the changes.
Page 76: Operating Elements
Operation options Proline Promass E 500 PROFINET 8.3.4 Operating elements Operating key(s) Meaning Minus key In a menu, submenu Moves the selection bar upwards in a picklist. With a Wizard Confirms the parameter value and goes to the previous parameter.
Page 77 Proline Promass E 500 PROFINET Operation options Calling up and closing the context menu The user is in the operational display. 1. Press the  and  keys for longer than 3 seconds.  The context menu opens. XXXXXXXXXX Setup Conf.backup...
Page 78: Navigating And Selecting From List
Operation options Proline Promass E 500 PROFINET 8.3.6 Navigating and selecting from list Different operating elements are used to navigate through the operating menu. The navigation path is displayed on the left in the header. Icons are displayed in front of the individual menus.
Page 79: Calling Up Help Text
Proline Promass E 500 PROFINET Operation options The direct access code consists of a 5-digit number (at maximum) and the channel number, which identifies the channel of a process variable: e.g. 00914-2. In the navigation view, this appears on the right-hand side in the header of the selected parameter.
Page 80: User Roles And Related Access Authorization
Operation options Proline Promass E 500 PROFINET Ent. access code Invalid or out of range input value Min:0 Max:9999 A0014049-EN For a description of the editing view - consisting of the text editor and numeric editor - with symbols →  74, for a description of the operating elements →  76 8.3.10...
Page 81: Enabling And Disabling The Keypad
Proline Promass E 500 PROFINET Operation options 2. Enter the access code.  The -symbol in front of the parameters disappears; all previously write- protected parameters are now re-enabled. 8.3.12 Enabling and disabling the keypad lock The keypad lock makes it possible to block access to the entire operating menu via local operation.
Page 82: Prerequisites
Operation options Proline Promass E 500 PROFINET 8.4.2 Prerequisites Computer hardware Hardware Interface CDI-RJ45 WLAN Interface The computer must have an RJ45 The operating unit must have a interface. WLAN interface. Connection Standard Ethernet cable with RJ45 Connection via Wireless LAN.
Page 83: Establishing A Connection
Proline Promass E 500 PROFINET Operation options Measuring device: Via CDI-RJ45 service interface Device CDI-RJ45 service interface Measuring device The measuring device has an RJ45 interface. Web server Web server must be enabled; factory setting: ON  For information on enabling the Web server →  87...
Page 84 Operation options Proline Promass E 500 PROFINET The measuring device works with the Dynamic Configuration Protocol (DCP), on leaving the factory, i.e. the IP address of the measuring device is automatically assigned by the automation system (e.g. Siemens S7). To establish a network connection via the service interface (CDI-RJ45): set the "Default IP address"...
Page 85: Logging On
Proline Promass E 500 PROFINET Operation options 3. Enter the password: serial number of the measuring device ex-works (e.g. L100A802000).  LED on display module flashes: it is now possible to operate the measuring device with the Web browser, FieldCare or DeviceCare.
Page 86: User Interface
Operation options Proline Promass E 500 PROFINET 2. Enter the user-specific access code. 3. Press OK to confirm your entry. Access code 0000 (factory setting); can be changed by customer If no action is performed for 10 minutes, the Web browser automatically returns to the login page.
Page 87: Disabling The Web Server
Proline Promass E 500 PROFINET Operation options Functions Meaning Configuration and checking of all the parameters required for establishing the connection to Network the measuring device: configuration • Network settings (e.g. IP address, MAC address) • Device information (e.g. serial number, firmware version)
Page 88: Logging Out
Operation options Proline Promass E 500 PROFINET 8.4.7 Logging out Before logging out, perform a data backup via the Data management function (upload configuration from device) if necessary. 1. Select the Logout entry in the function row.  The home page with the Login box appears.
Page 89 Proline Promass E 500 PROFINET Operation options A0033719  32 Options for remote operation via PROFINET network: ring topology Automation system, e.g. Simatic S7 (Siemens) Computer with Web browser (e.g. Internet Explorer) for accessing the integrated device Web server or computer with operating tool (e.g.
Page 90 Operation options Proline Promass E 500 PROFINET Proline 500 transmitter A0027563  34 Connection via service interface (CDI-RJ45) Computer with Web browser (e.g. Microsoft Internet Explorer, Microsoft Edge) for accessing the integrated device Web server or with "FieldCare", "DeviceCare" operating tool with COM DTM "CDI Communication TCP/IP"...
Page 91 Proline Promass E 500 PROFINET Operation options Function WLAN: IEEE 802.11 b/g (2.4 GHz) Encryption WPA2-PSK AES-128 (in accordance with IEEE 802.11i) Configurable WLAN channels 1 to 11 Degree of protection IP67 Available antennas • Internal antenna • External antenna (optional) In the event of poor transmission/reception conditions at the place of installation.
Page 92: Fieldcare
FieldCare Function scope FDT-based plant asset management tool from Endress+Hauser. It can configure all smart field devices in a system and helps you manage them. By using the status information, it is also a simple but effective way of checking their status and condition.
Page 93: Devicecare
DeviceCare Function scope Tool to connect and configure Endress+Hauser field devices. The fastest way to configure Endress+Hauser field devices is with the dedicated "DeviceCare" tool. Together with the device type managers (DTMs) it presents a convenient, comprehensive solution. For details, see Innovation Brochure IN01047S Source for device description files See information →...
Page 94: System Integration
System integration Proline Promass E 500 PROFINET System integration Overview of device description files 9.1.1 Current version data for the device Firmware version 01.01.zz • On the title page of the Operating instructions • On the transmitter nameplate • Firmware version Diagnostics →...
Page 95: Device Master File (Gsd)
Proline Promass E 500 PROFINET System integration Device master file (GSD) In order to integrate field devices into a bus system, the PROFINET system needs a description of the device parameters, such as output data, input data, data format and data volume.
Page 96: Cyclic Data Transmission
System integration Proline Promass E 500 PROFINET Cyclic data transmission 9.3.1 Overview of the modules The following tables shows which modules are available to the measuring device for cyclic data exchange. Cyclic data exchange is performed with an automation system.
Page 97 Proline Promass E 500 PROFINET System integration Selection: input variable Slot Input variables • Mass flow • Volume flow • Corrected volume flow • Density • Reference density • Temperature • Electronic temperature • Oscillation frequency 1 to 14 • Frequency fluctuation •...
Page 98 System integration Proline Promass E 500 PROFINET Application-specific Input module Transmit compensation values from the automation system to the measuring device. The Application-specific Input module cyclically transmits compensation values, including the status, from the automation system to the measuring device. The compensation value is depicted in the first four bytes in the form of a floating point number as per the IEEE 754 standard.
Page 99 Proline Promass E 500 PROFINET System integration Selection: device function Slot Device function Status (meaning) Empty pipe detection • 0 (device function not active) 1 to 14 • 1 (device function active) Low flow cut off Data structure Input data of Digital Input...
Page 100 System integration Proline Promass E 500 PROFINET Totalizer module The Totalizer module consists of the Totalizer Value, Totalizer Control and Totalizer Mode submodules. Totalizer Value submodule Transmit transmitter value from the device to the automation system. Totalizer modules cyclically transmit a selected totalizer value, along with the status, from the measuring device to the automation system via the Totalizer Value submodule.
Page 101 Proline Promass E 500 PROFINET System integration Selection: totalizer configuration Slot Sub-slot Value Control totalizer Balancing 15…17 Balance the positive flow Balance the negative flow Data structure of output data (Totalizer Mode submodule) Byte 1 Configuration variable Analog Output module Transmit compensation values from the automation system to the measuring device.
Page 102 System integration Proline Promass E 500 PROFINET Data structure Output data of Analog Output Byte 1 Byte 2 Byte 3 Byte 4 Byte 5 Byte 6 Byte 7 Measured value: floating point number (IEEE 754) Status Unit code Status coding →  104 Failsafe mode A failsafe mode can be defined for using the compensation values.
Page 103 Proline Promass E 500 PROFINET System integration Heartbeat Verification module Receive discrete output values from the automation system and transmit discrete input values from the measuring device to the automation system. The Heartbeat Verification module receives discrete output data from the automation system and transmits discrete input data from the measuring device to the automation system.
Page 104: Status Coding
System integration Proline Promass E 500 PROFINET Assigned device functions Slot Input variables Selection of the liquid type Data structure Concentration output data Byte 1 Control variable Liquid type Enum code Sucrose in water Glucose in water Fructose in water...
Page 105: Factory Setting
Proline Promass E 500 PROFINET System integration Status Coding (hex) Meaning UNCERTAIN - Initial value 0x4F A pre-defined value is output until a correct measured value is available again or until remedial measures have been carried out that change this status.
Page 106: Startup Configuration
System integration Proline Promass E 500 PROFINET 9.3.5 Startup configuration If startup configuration is enabled, the configuration of the most important device parameters is taken from the automation system and used. The following configuration is taken from the automation system.
Page 107: System Redundancy S2
Proline Promass E 500 PROFINET System integration System redundancy S2 A redundant layout with two automation systems is necessary for processes that are in continuous operation. If one system fails the second system guarantees continued, uninterrupted operation. The measuring device supports S2 system redundancy and can communicate with both automation systems simultaneously.
Page 108: Commissioning
Commissioning Proline Promass E 500 PROFINET Commissioning 10.1 Function check Before commissioning the measuring device: ‣ Make sure that the post-installation and post-connection checks have been performed. • "Post-installation check" checklist→  34 • "Post-connection check" checklist →  67 10.2...
Page 109: Configuring The Measuring Device
Proline Promass E 500 PROFINET Commissioning 10.5 Configuring the measuring device • The Setup menu with its guided wizards contains all the parameters needed for standard operation. • Navigation to the Setup menu X X X X X X X 20.50...
Page 110: Defining The Tag Name
Commissioning Proline Promass E 500 PROFINET ‣ Relay output 1 to n →  131 ‣ Display →  134 ‣ Low flow cut off →  138 ‣ Partially filled pipe detection →  139 ‣ →  140 Advanced setup 10.5.1...
Page 111 Proline Promass E 500 PROFINET Commissioning Corrected volume unit →  111 Density unit →  111 Reference density unit →  111 Temperature unit →  112 →  112 Pressure unit Parameter overview with brief description Parameter Description...
Page 112: 10.5.3 Displaying The Communication
Commissioning Proline Promass E 500 PROFINET Parameter Description Selection Factory setting Temperature unit Select temperature unit. Unit choose list Country-specific: • °C Result • °F The selected unit applies for: • Electronic temperature parameter (6053) • Maximum value parameter (6051) •...
Page 113 Proline Promass E 500 PROFINET Commissioning Parameter Description User interface / User entry Factory setting Subnet mask Displays the subnet mask. 4 octet: 0 to 255 (in the 255.255.255.0 particular octet) If the DHCP client is switched off and write access is enabled, the Subnet mask can also be entered.
Page 114 Commissioning Proline Promass E 500 PROFINET 10.5.4 Selecting and setting the medium The Select medium wizard submenu contains parameters that must be configured in order to select and set the medium. Navigation "Setup" menu → Select medium ‣ Medium selection →...
Page 115: Interface
Proline Promass E 500 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Select medium – Select medium type. • Liquid Liquid • Gas Select gas type The Gas option is selected in Select measured gas type.
Page 116: Configuring The Current Input
Commissioning Proline Promass E 500 PROFINET Navigation "Setup" menu → I/O configuration ‣ I/O configuration →  116 I/O module 1 to n terminal numbers →  116 I/O module 1 to n information I/O module 1 to n type →...
Page 117 Proline Promass E 500 PROFINET Commissioning Navigation "Setup" menu → Current input ‣ Current input 1 to n →  117 Terminal number →  117 Signal mode 0/4 mA value →  117 20 mA value →  117 Current span →...
Page 118: Configuring The Status Input
Commissioning Proline Promass E 500 PROFINET 10.5.7 Configuring the status input The Status input submenu guides the user systematically through all the parameters that have to be set for configuring the status input. Navigation "Setup" menu → Status input ‣...
Page 119 Proline Promass E 500 PROFINET Commissioning Navigation "Setup" menu → Current output ‣ Current output 1 to n →  119 Terminal number →  119 Signal mode Assign current output 1 to n →  120 Current span →  121 0/4 mA value →...
Page 120 Commissioning Proline Promass E 500 PROFINET Parameter Prerequisite Description User interface / Factory setting Selection / User entry Assign current output 1 to n – Select process variable for • Off Mass flow current output. • Mass flow • Volume flow • Corrected volume flow •...
Page 121 Proline Promass E 500 PROFINET Commissioning Parameter Prerequisite Description User interface / Factory setting Selection / User entry Current span – Select current range for • 4...20 mA NAMUR Country-specific: process value output and (3.8...20.5 mA) • 4...20 mA NAMUR upper/lower level for alarm •...
Page 122: Configuring The Pulse/Frequency
Commissioning Proline Promass E 500 PROFINET 10.5.9 Configuring the pulse/frequency/switch output The Pulse/frequency/switch output wizard guides you systematically through all the parameters that can be set for configuring the selected output type. Navigation "Setup" menu → Advanced setup → Pulse/frequency/switch output ‣...
Page 123 Proline Promass E 500 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Operating mode – Define the output as a pulse, • Pulse Pulse frequency or switch output. • Frequency • Switch Terminal number –...
Page 124 Commissioning Proline Promass E 500 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Failure mode The Pulse option is selected in Define output behavior in • Actual value No pulses the Operating mode alarm condition. • No pulses parameter (→  122) and a...
Page 125 Proline Promass E 500 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Operating mode – Define the output as a pulse, • Pulse Pulse frequency or switch output. • Frequency • Switch Terminal number –...
Page 126 Commissioning Proline Promass E 500 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign frequency output The Frequency option is Select process variable for • Off selected in the Operating frequency output. • Mass flow mode parameter (→  122).
Page 127 Proline Promass E 500 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Minimum frequency value The Frequency option is Enter minimum frequency. 0.0 to 10 000.0 Hz 0.0 Hz selected in the Operating mode parameter (→  122)
Page 128 Commissioning Proline Promass E 500 PROFINET Configuring the switch output Navigation "Setup" menu → Pulse/frequency/switch output ‣ Pulse/frequency/switch output 1 to n Operating mode →  128 Terminal number →  128 Signal mode →  128 →  129...
Page 129 Proline Promass E 500 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Switch output function The Switch option is selected Select function for switch • Off in the Operating mode output. • On parameter. • Diagnostic behavior • Limit •...
Page 130 Commissioning Proline Promass E 500 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign limit • The Switch option is Select process variable for limit • Mass flow Mass flow selected in the Operating function. • Volume flow mode parameter.
Page 131: 10.5.10 Configuring The Relay Output
Proline Promass E 500 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign status • The Switch option is Select device status for switch • Partially filled pipe Partially filled pipe selected in the Operating output. detection detection mode parameter.
Page 132 Commissioning Proline Promass E 500 PROFINET Assign status →  133 Switch-off value →  134 Switch-on value →  134 Failure mode →  134 Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Relay output function –...
Page 133 Proline Promass E 500 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting interface / User entry Assign limit The Limit option is selected in Select process variable for limit • Mass flow Mass flow the Relay output function function. • Volume flow parameter.
Page 134: 10.5.11 Configuring The Local Display
Commissioning Proline Promass E 500 PROFINET Parameter Prerequisite Description Selection / User Factory setting interface / User entry Switch-off value In the Relay output function Enter measured value for the Signed floating-point Country-specific: parameter, the Limit option is switch-off point. number • 0 kg/h selected.
Page 135 Proline Promass E 500 PROFINET Commissioning Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry Format display A local display is provided. Select how measured values • 1 value, max. size 1 value, max. size are shown on the display.
Page 136 Commissioning Proline Promass E 500 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry Value 1 display A local display is provided. Select the measured value that • Mass flow Mass flow is shown on the local display. • Volume flow •...
Page 137 Proline Promass E 500 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry • Application specific output 1 • Index inhomogeneous medium • Application specific output 0 • Index suspended bubbles 0% bargraph value 1 A local display is provided.
Page 138: 10.5.12 Configuring The Low Flow Cut Off
Commissioning Proline Promass E 500 PROFINET 10.5.12 Configuring the low flow cut off The Low flow cut off wizard systematically guides the user through all the parameters that must be set to configure low flow cut off. Navigation "Setup" menu → Low flow cut off ‣...
Page 139: Configuring The Partial Filled Pipe
Proline Promass E 500 PROFINET Commissioning 10.5.13 Configuring the partial filled pipe detection The Partial filled pipe detection wizard guides you systematically through all parameters that have to be set for configuring the monitoring of the pipe filling. Navigation "Setup" menu → Partially filled pipe detection ‣...
Page 140: Advanced Settings
Commissioning Proline Promass E 500 PROFINET 10.6 Advanced settings The Advanced setup submenu together with its submenus contains parameters for specific settings. Navigation to the "Advanced setup" submenu X X X X X X X 20.50 0104-1 Main menu Display language English Display/operat.
Page 141: Using The Parameter To Enter The Access Code
Proline Promass E 500 PROFINET Commissioning ‣ WLAN settings →  149 ‣ Concentration ‣ Heartbeat setup ‣ Configuration backup →  151 ‣ →  152 Administration 10.6.1 Using the parameter to enter the access code Navigation "Setup" menu → Advanced setup...
Page 142: Carrying Out A Sensor Adjustment
Commissioning Proline Promass E 500 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting interface / User entry Corrected volume flow calculation – Select reference density for • Fixed reference Calculated reference calculating the corrected density density volume flow.
Page 143: Configuring The Totalizer
Proline Promass E 500 PROFINET Commissioning Parameter overview with brief description Parameter Description Selection Factory setting Installation direction Set sign of flow direction to match the • Flow in arrow direction Flow in arrow direction direction of the arrow on the sensor.
Page 144 Commissioning Proline Promass E 500 PROFINET Parameter overview with brief description Parameter Description Selection Factory setting Assign process variable Select process variable for totalizer. • Volume flow Volume flow • Mass flow • Corrected volume flow • Total mass flow •...
Page 145: Carrying Out Additional Display Configurations
Proline Promass E 500 PROFINET Commissioning 10.6.5 Carrying out additional display configurations In the Display submenu you can set all the parameters associated with the configuration of the local display. Navigation "Setup" menu → Advanced setup → Display ‣ Display Format display →...
Page 146 Commissioning Proline Promass E 500 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry Format display A local display is provided. Select how measured values • 1 value, max. size 1 value, max. size are shown on the display.
Page 147 Proline Promass E 500 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry Value 1 display A local display is provided. Select the measured value that • Mass flow Mass flow is shown on the local display. • Volume flow •...
Page 148 Commissioning Proline Promass E 500 PROFINET Parameter Prerequisite Description Selection / User Factory setting entry • Application specific output 1 • Index inhomogeneous medium • Application specific output 0 • Index suspended bubbles 0% bargraph value 1 A local display is provided.
Page 149: Wlan Configuration
Proline Promass E 500 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry Display language A local display is provided. Set display language. • English English • Deutsch (alternatively, the • Français ordered language is • Español preset in the device) •...
Page 150 Commissioning Proline Promass E 500 PROFINET WLAN mode →  150 SSID name →  150 Network security →  150 Security identification →  150 →  150 User name WLAN password →  151 WLAN IP address →  151...
Page 151: Configuration Management
Proline Promass E 500 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry / User interface WLAN password – Enter WLAN password. – – WLAN IP address – Enter IP address of the WLAN 4 octet: 0 to 255 (in 192.168.1.212 interface of the device.
Page 152: Using Parameters For Device Administration
Commissioning Proline Promass E 500 PROFINET Parameter overview with brief description Parameter Description User interface / Selection Factory setting Operating time Indicates how long the device has been in Days (d), hours (h), minutes – operation. (m) and seconds (s) Last backup...
Page 153 Proline Promass E 500 PROFINET Commissioning Navigation "Setup" menu → Advanced setup → Administration ‣ Administration ‣ →  153 Define access code ‣ →  153 Reset access code Device reset →  154 Using the parameter to define the access code Navigation "Setup"...
Page 154: Simulation
Commissioning Proline Promass E 500 PROFINET Parameter overview with brief description Parameter Description User interface / User entry Factory setting Operating time Indicates how long the device has been in Days (d), hours (h), minutes – operation. (m) and seconds (s) Reset access code Reset access code to factory settings.
Page 155 Proline Promass E 500 PROFINET Commissioning Current output 1 to n simulation →  156 Value current output 1 to n →  156 Frequency output simulation 1 to n →  157 Frequency value 1 to n →  157 Pulse output simulation 1 to n →...
Page 156 Commissioning Proline Promass E 500 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Assign simulation process variable – Select a process variable for • Off the simulation process that is • Mass flow activated.
Page 157 Proline Promass E 500 PROFINET Commissioning Parameter Prerequisite Description Selection / User Factory setting entry / User interface Frequency output simulation 1 to n In the Operating mode Switch the simulation of the • Off parameter, the Frequency frequency output on and off. • On option is selected.
Page 158: Protecting Settings From Unauthorized
Commissioning Proline Promass E 500 PROFINET 10.8 Protecting settings from unauthorized access The following write protection options exist in order to protect the configuration of the measuring device from unintentional modification: • Protect access to parameters via access code →  158 •...
Page 159: Write Protection Via Write Protection
Via Web browser, FieldCare, DeviceCare (via CDI-RJ45 service interface), fieldbus For a reset code, contact your Endress+Hauser service organization. 1. Navigate to the Reset access code parameter (→  154). 2. Enter the reset code.
Page 160 Commissioning Proline Promass E 500 PROFINET A0029673 1. Open the housing cover. 2. Remove the display module. 3. Fold open the terminal cover. 4. Setting the write protection (WP) switch on the main electronics module to the ON position enables hardware write protection.
Page 161 Proline Promass E 500 PROFINET Commissioning Proline 500 A0029630 Setting the write protection (WP) switch on the main electronics module to the ON position enables hardware write protection.  In the Locking status parameter the Hardware locked option is displayed →...
Page 162: Operation
Operation Proline Promass E 500 PROFINET Operation 11.1 Reading the device locking status Device active write protection: Locking status parameter Operation → Locking status Function scope of the "Locking status" parameter Options Description None The access status displayed in the Access status parameter applies →  80. Only appears on local display.
Page 163: Measured Variables" Submenu
Proline Promass E 500 PROFINET Operation 11.4.1 "Measured variables" submenu The Measured variables submenu contains all the parameters needed to display the current measured values for each process variable. Navigation "Diagnostics" menu → Measured values → Measured variables ‣ Measured variables →...
Page 164: Totalizer
Operation Proline Promass E 500 PROFINET Parameter Prerequisite Description User interface Reference density – Displays the reference density that is Signed floating-point currently calculated. number Dependency The unit is taken from the Reference density unit parameter (→  111). Temperature –...
Page 165: Input Values" Submenu
Proline Promass E 500 PROFINET Operation Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Assign process variable – Select process variable for • Volume flow Volume flow totalizer. • Mass flow • Corrected volume flow •...
Page 166: Output Values
Operation Proline Promass E 500 PROFINET Navigation "Diagnostics" menu → Measured values → Input values → Current input 1 to n ‣ Current input 1 to n →  166 Measured values 1 to n →  166 Measured current 1 to n...
Page 167 Proline Promass E 500 PROFINET Operation ‣ Pulse/frequency/switch output →  167 1 to n ‣ Relay output 1 to n →  168 Output values of current output The Value current output submenu contains all the parameters needed to display the current measured values for every current output.
Page 168: Adapting The Measuring Device To The Process
Operation Proline Promass E 500 PROFINET Parameter overview with brief description Parameter Prerequisite Description User interface Output frequency 1 to n In the Operating mode parameter, the Displays the value currently measured 0.0 to 12 500.0 Hz Frequency option is selected.
Page 169: Function Scope Of The "Control Totalizer" Parameter
Proline Promass E 500 PROFINET Operation Navigation "Operation" menu → Totalizer handling ‣ Totalizer handling →  169 Control Totalizer 1 to n →  169 Preset value 1 to n Reset all totalizers →  169 Parameter overview with brief description...
Page 170: Showing Data Logging
Operation Proline Promass E 500 PROFINET 11.7 Showing data logging The Extended HistoROM application package must be enabled in the device (order option) for the Data logging submenu to appear. This contains all the parameters for the measured value history.
Page 171 Proline Promass E 500 PROFINET Operation Data logging status →  173 Entire logging duration →  173 ‣ Display channel 1 ‣ Display channel 2 ‣ Display channel 3 ‣ Display channel 4 Endress+Hauser...
Page 172 Operation Proline Promass E 500 PROFINET Parameter overview with brief description Parameter Prerequisite Description Selection / User Factory setting entry / User interface Assign channel 1 The Extended HistoROM Assign process variable to • Off application package is logging channel. • Mass flow available.
Page 173 Proline Promass E 500 PROFINET Operation Parameter Prerequisite Description Selection / User Factory setting entry / User interface • Index inhomogeneous medium • Application specific output 0 • Index suspended bubbles Assign channel 2 The Extended HistoROM Assign process variable to Picklist, see Assign application package is logging channel.
Page 174: Diagnostics And Troubleshooting
Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostics and troubleshooting 12.1 General troubleshooting For local display Error Possible causes Solution Local display dark and no output Supply voltage does not match the Apply the correct supply voltage . signals value indicated on the nameplate.
Page 175 Proline Promass E 500 PROFINET Diagnostics and troubleshooting For output signals Error Possible causes Solution Signal output outside the valid Main electronics module is Order spare part →  248. range defective. Device shows correct value on local Configuration error...
Page 176 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Error Possible causes Solution Apart from the active network • Make sure that no other network connection to the measuring device, connections are established by other network connections are also the computer (also no WLAN) being used.
Page 177: Diagnostic Information Via Light Emitting
Proline Promass E 500 PROFINET Diagnostics and troubleshooting For system integration Error Possible causes Solution The device name is not displayed A device name containing one or Specify a correct device name correctly and contains coding. more underscores has been...
Page 178 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Color Meaning Flashing red A diagnostic event with "Warning" diagnostic behavior has occurred. A diagnostic event with "Alarm" diagnostic behavior has occurred. Flashing red/green The device restarts. Device status (during Flashes red slowly If >...
Page 179: Sensor Connection Housing
Proline Promass E 500 PROFINET Diagnostics and troubleshooting Color Meaning Flashing green Device is not configured. Flashing red A diagnostic event with "Warning" diagnostic behavior has occurred. A diagnostic event with "Alarm" diagnostic behavior has occurred. Flashing red/green The device restarts.
Page 180 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Color Meaning Communication White Communication active. Device status (normal Problem operation) Flashing red Warning Device status (during Flashes red slowly If > 30 seconds: problem with the boot loader. start-up) Flashes red quickly If >...
Page 181: Diagnostic Information On Local Display
Proline Promass E 500 PROFINET Diagnostics and troubleshooting 12.3 Diagnostic information on local display 12.3.1 Diagnostic message Faults detected by the self-monitoring system of the measuring device are displayed as a diagnostic message in alternation with the operational display. Operational display in alarm condition...
Page 182 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic behavior Symbol Meaning Alarm • Measurement is interrupted. • Signal outputs and totalizers assume the defined alarm condition. • A diagnostic message is generated. Warning Measurement is resumed. The signal outputs and totalizers are not affected. A diagnostic message is generated.
Page 183: Calling Up Remedial Measures
Proline Promass E 500 PROFINET Diagnostics and troubleshooting 12.3.2 Calling up remedial measures X X X X X X X X X X X X X X 20.50 S801 Supply voltage Menu Diagnostic list Diagnostics 1 S801 Supply voltage Diagnostics 2...
Page 184: Calling Up Remedy Information
Diagnostics and troubleshooting Proline Promass E 500 PROFINET A0031056 Status area with status signal Diagnostic information Remedy information with Service ID In addition, diagnostic events which have occurred can be shown in the Diagnostics menu: • Via parameter →  240 •...
Page 185: Calling Up Remedy Information
Proline Promass E 500 PROFINET Diagnostics and troubleshooting Xxxxxx/…/…/ Device name: Xxxxxxx Mass flow: kg/h 12.34 Device tag: Xxxxxxx Volume flow: 12.34 m /h ³ Status signal: Function check (C) Xxxxxx Diagnostics 1: C485 Simu... Remedy information: Deactivate... Failure (F)
Page 186: Adapting The Diagnostic Information
Diagnostics and troubleshooting Proline Promass E 500 PROFINET 12.6 Adapting the diagnostic information 12.6.1 Adapting the diagnostic behavior Each item of diagnostic information is assigned a specific diagnostic behavior at the factory. The user can change this assignment for specific diagnostic information in the Diagnostic behavior submenu.
Page 187 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Supported status information Status Coding (hex) BAD - Maintenance alarm 0x24 BAD - Process related 0x28 BAD - Function check 0x3C UNCERTAIN - Initial value 0x4F UNCERTAIN - Maintenance demanded 0x68 UNCERTAIN - Process related...
Page 188 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Measured value status (fixed assignment) Diagnostic behavior Device diagnosis Quality Coding Category (configurable) (fixed assignment) Quality Substatus (hex) (NE107) Logbook entry only GOOD 0x80 to 0x8E – – Diagnostic information 302 Measured value status (fixed assignment)
Page 189: Overview Of Diagnostic Information
Proline Promass E 500 PROFINET Diagnostics and troubleshooting 12.7 Overview of diagnostic information • The amount of diagnostic information and the number of measured variables affected increase if the measuring device has one or more application packages. • All of the measured variables affected in the entire Promass instrument family are always listed under "Measured variables affected".
Page 190 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 046 Sensor limit exceeded 1. Inspect sensor 2. Check process condition Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 191 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 062 Sensor connection faulty 1. Check or replace sensor electronic module (ISEM) 2. If available: Check connection cable between sensor and transmitter Measured variable status 3. Replace sensor...
Page 192 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 082 Data storage 1. Check module connections 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 193 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 083 Memory content 1. Restart device 2. Restore HistoROM S-DAT backup (' D evice reset' parameter) Measured variable status 3. Replace HistoROM S-DAT Quality Quality substatus...
Page 194 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 140 Sensor signal asymmetrical 1. Check or replace sensor electronic module (ISEM) 2. If available: Check connection cable between sensor and transmitter Measured variable status [from the factory] 3.
Page 195 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 144 Measurement error too high 1. Check or change sensor 2. Check process conditions Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
Page 196: Diagnostic Of Electronic
Diagnostics and troubleshooting Proline Promass E 500 PROFINET 12.7.2 Diagnostic of electronic Diagnostic information Remedy instructions Short text 201 Device failure 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 197 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 242 Software incompatible 1. Check software 2. Flash or change main electronics module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 198 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 252 Modules incompatible 1. Check electronic modules 2. Check if correct modules are available (e.g. NEx, Ex) Measured variable status 3. Replace electronic modules Quality Quality substatus...
Page 199 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 262 Sensor electronic connection faulty 1. Check or replace connection cable between sensor electronic module (ISEM) and main electronics Measured variable status 2. Check or replace ISEM or main electronics...
Page 200 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 270 Main electronic failure Change main electronic module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 201 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 271 Main electronic failure 1. Restart device 2. Change main electronic module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
Page 202 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 272 Main electronic failure 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 203 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 273 Main electronic failure Change electronic Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 204 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 276 I/O module 1 to n faulty 1. Restart device 2. Change I/O module Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 205 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 302 Device verification active Device verification active, please wait. Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior...
Page 206 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 311 Electronic failure 1. Do not reset device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
Page 207 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 332 Writing in HistoROM backup failed Replace user interface board Ex d/XP: replace transmitter Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 208 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 372 Sensor electronic (ISEM) faulty 1. Restart device 2. Check if failure recurs Measured variable status 3. Replace sensor electronic module (ISEM) Quality Quality substatus Maintenance alarm...
Page 209 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 373 Sensor electronic (ISEM) faulty 1. Transfer data or reset device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 210 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 375 I/O- 1 to n communication failed 1. Restart device 2. Check if failure recurs Measured variable status 3. Replace module rack inclusive electronic modules Quality...
Page 211 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 382 Data storage 1. Insert T-DAT 2. Replace T-DAT Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 212 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 383 Memory content 1. Restart device 2. Delete T-DAT via ' R eset device' parameter Measured variable status 3. Replace T-DAT Quality Quality substatus Maintenance alarm...
Page 213: Diagnostic Of Configuration
Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 387 HistoROM data faulty Contact service organization Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 214 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 331 Firmware update failed 1. Update firmware of device 2. Restart device Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal...
Page 215 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 410 Data transfer 1. Check connection 2. Retry data transfer Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 216 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 412 Processing download Download active, please wait Measured variable status Quality Uncertain Quality substatus Initial value Coding (hex) 0x4C to 0x4F Status signal Diagnostic behavior Warning Influenced measured variables •...
Page 217 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 437 Configuration incompatible 1. Restart device 2. Contact service Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 218 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 438 Dataset 1. Check data set file 2. Check device configuration Measured variable status 3. Up- and download new configuration Quality Uncertain Quality substatus Maintenance demanded...
Page 219 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 442 Frequency output 1 to n 1. Check process 2. Check frequency output settings Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
Page 220 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 453 Flow override Deactivate flow override Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior Warning Influenced measured variables •...
Page 221 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 484 Failure mode simulation Deactivate simulation Measured variable status Quality Quality substatus Function check Coding (hex) 0x3C to 0x3F Status signal Diagnostic behavior Alarm Influenced measured variables •...
Page 222 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 485 Measured variable simulation Deactivate simulation Measured variable status Quality Good Quality substatus Function check Coding (hex) 0xBC to 0xBF Status signal Diagnostic behavior Warning Influenced measured variables •...
Page 223 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 491 Current output 1 to n simulation Deactivate simulation Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior Warning Influenced measured variables –...
Page 224 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 494 Switch output simulation 1 to n Deactivate simulation switch output Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 225 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 520 I/O 1 to n hardware configuration invalid 1. Check I/O hardware configuration 2. Replace wrong I/O module Measured variable status 3. Plug the module of double pulse output on correct slot...
Page 226: Diagnostic Of Process
Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 537 Configuration 1. Check IP addresses in network 2. Change IP address Measured variable status Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal...
Page 227 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 830 Sensor temperature too high Reduce ambient temp. around the sensor housing Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 228 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 831 Sensor temperature too low Increase ambient temp. around the sensor housing Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 229 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 832 Electronic temperature too high Reduce ambient temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 230 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 833 Electronic temperature too low Increase ambient temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 231 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 834 Process temperature too high Reduce process temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 232 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 835 Process temperature too low Increase process temperature Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal Diagnostic behavior...
Page 233 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 842 Process limit Low flow cut off active! 1. Check low flow cut off configuration Measured variable status [from the factory] Quality Good Quality substatus Coding (hex)
Page 234 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 882 Input signal 1. Check input configuration 2. Check external device or process conditions Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27...
Page 235 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 910 Tubes not oscillating 1. Check electronic 2. Inspect sensor Measured variable status Quality Quality substatus Maintenance alarm Coding (hex) 0x24 to 0x27 Status signal Diagnostic behavior...
Page 236 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 912 Medium inhomogeneous 1. Check process cond. 2. Increase system pressure Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 237 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 913 Medium unsuitable 1. Check process conditions 2. Check electronic modules or sensor Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83...
Page 238 Diagnostics and troubleshooting Proline Promass E 500 PROFINET Diagnostic information Remedy instructions Short text 942 API density out of specification 1. Check process density with selected API commodity group 2. Check API related parameters Measured variable status [from the factory]...
Page 239 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Diagnostic information Remedy instructions Short text 944 Monitoring failed Check process conditions for Heartbeat Monitoring Measured variable status [from the factory] Quality Good Quality substatus Coding (hex) 0x80 to 0x83 Status signal...
Page 240: Pending Diagnostic Events
Diagnostics and troubleshooting Proline Promass E 500 PROFINET 12.8 Pending diagnostic events The Diagnostics menu allows the user to view the current diagnostic event and the previous diagnostic event separately. To call up the measures to rectify a diagnostic event: •...
Page 241: 12.10 Event Logbook
Proline Promass E 500 PROFINET Diagnostics and troubleshooting / ../Diagnose list Diagnostics F273 Main electronic Diagnostics 2 Diagnostics 3 A0014006-EN  42 Taking the example of the local display To call up the measures to rectify a diagnostic event: • Via local display →  183 •...
Page 242: 12.10.2 Filtering The Event Logbook
Diagnostics and troubleshooting Proline Promass E 500 PROFINET 12.10.2 Filtering the event logbook Using the Filter options parameter you can define which category of event message is displayed in the Events list submenu. Navigation path Diagnostics → Event logbook → Filter options Filter categories •...
Page 243: 12.11 Resetting The Measuring Device
Proline Promass E 500 PROFINET Diagnostics and troubleshooting Info number Info name I1457 Measurement error verification failed I1459 I/O module verification failed I1460 HBSI verification failed I1461 Sensor verification failed I1462 Sensor electronic module verific. failed I1512 Download started I1513...
Page 244: 12.12 Device Information
Diagnostics and troubleshooting Proline Promass E 500 PROFINET Options Description Restart device The restart resets every parameter whose data are in the volatile memory (RAM) to the factory setting (e.g. measured value data). The device configuration remains unchanged. Restore S-DAT backup Restore the data that are saved on the S-DAT.
Page 245 Proline Promass E 500 PROFINET Diagnostics and troubleshooting Parameter Description User interface Factory setting Device name Shows the name of the transmitter. Promass 300/500 –  The name can be found on the nameplate of the transmitter. Order code Shows the device order code.
Page 246: 12.13 Firmware History
"Manufacturer' s information" document. The manufacturer' s information is available: • In the Download Area of the Endress+Hauser web site: www.endress.com → Downloads • Specify the following details: • Product root: e.g. 8E5B The product root is the first part of the order code: see the nameplate on the device.
Page 247: Maintenance
→  269. 13.2 Measuring and test equipment Endress+Hauser offers a wide variety of measuring and test equipment, such as W@M or device tests. Your Endress+Hauser Sales Center can provide detailed information on the services. List of some of the measuring and testing equipment: →  250 13.3...
Page 248: Repair
• The measuring devices have a modular design. • Spare parts are grouped into logical kits with the associated Installation Instructions. • Repairs are carried out by Endress+Hauser Service or by appropriately trained customers. • Certified devices can only be converted to other certified devices by Endress+Hauser Service or at the factory.
Page 249: Disposing Of The Measuring Device
Proline Promass E 500 PROFINET Repair WARNING Danger to persons from process conditions. ‣ Beware of hazardous process conditions such as pressure in the measuring device, high temperatures or aggressive fluids. 2. Carry out the mounting and connection steps from the "Mounting the measuring device"...
Page 250: Accessories
Various accessories, which can be ordered with the device or subsequently from Endress +Hauser, are available for the device. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
Page 251: For The Sensor
 If using oil as a heating medium, please consult with Endress+Hauser. Heating jackets cannot be used with sensors fitted with a rupture disk. • If ordered together with the measuring device: order code for "Enclosed accessories"...
Page 252: Service-Specific Accessories
Accessories Description Applicator Software for selecting and sizing Endress+Hauser measuring devices: • Choice of measuring devices for industrial requirements • Calculation of all the necessary data for identifying the optimum flowmeter: e.g. nominal diameter, pressure loss, flow velocity and accuracy.
Page 253: Technical Data
Proline Promass E 500 PROFINET Technical data Technical data 16.1 Application The measuring device is suitable for flow measurement of liquids and gases only. Depending on the version ordered, the measuring device can also measure potentially explosive, flammable, poisonous and oxidizing media.
Page 254: Input
Technical data Proline Promass E 500 PROFINET 16.3 Input Measured variable Direct measured variables • Mass flow • Density • Temperature Calculated measured variables • Volume flow • Corrected volume flow • Reference density Measuring range Measuring range for liquids Measuring range full scale values ...
Page 255 • Operating pressure to increase accuracy (Endress+Hauser recommends the use of a pressure measuring device for absolute pressure, e.g. Cerabar M or Cerabar S) •...
Page 256 Technical data Proline Promass E 500 PROFINET Status input Maximum input values • DC –3 to 30 V • If status input is active (ON): R >3 kΩ Response time Configurable: 5 to 200 ms Input signal level • Low signal: DC –3 to +5 V •...
Page 257: Output
Proline Promass E 500 PROFINET Technical data 16.4 Output Output signal PROFINET Standards In accordance with IEEE 802.3 Current output 0/4 to 20 mA Current output 0/4 to 20 mA Current range Can be set to: • 4 to 20 mA (passive) •...
Page 258 Technical data Proline Promass E 500 PROFINET Damping Configurable: 0.07 to 999 s Assignable measured • Mass flow variables • Volume flow • Corrected volume flow • Density • Reference density • Temperature • Electronics temperature • Oscillation frequency 0 •...
Page 259 Proline Promass E 500 PROFINET Technical data Assignable measured • Mass flow variables • Volume flow • Corrected volume flow • Density • Reference density • Temperature • Electronics temperature • Oscillation frequency 0 • Oscillation damping 0 • Signal asymmetry •...
Page 260 Technical data Proline Promass E 500 PROFINET Maximum switching • DC 30 V, 0.1 A capacity (passive) • AC 30 V, 0.5 A Assignable functions • Off • On • Diagnostic behavior • Limit value • Mass flow • Volume flow •...
Page 261 Proline Promass E 500 PROFINET Technical data Pulse/frequency/switch output Pulse output Failure mode Choose from: • Actual value • No pulses Frequency output Failure mode Choose from: • Actual value • 0 Hz • Defined value (f 2 to 12 500 Hz)
Page 262 Technical data Proline Promass E 500 PROFINET Light emitting diodes (LED) Status information Status indicated by various light emitting diodes The following information is displayed depending on the device version: • Supply voltage active • Data transmission active • Device alarm/error has occurred •...
Page 263: Power Supply
Proline Promass E 500 PROFINET Technical data Supported functions • Identification & Maintenance Simple device identification via: • Control system • Nameplate • Measured value status The process variables are communicated with a measured value status • Blinking feature via the onsite display for simple device identification and assignment •...
Page 264: Performance Characteristics
Technical data Proline Promass E 500 PROFINET terminals Spring-loaded terminals: Suitable for strands and strands with ferrules. Conductor cross-section 0.2 to 2.5 mm (24 to 12 AWG). Cable entries • Cable gland: M20 × 1.5 with cable ⌀ 6 to 12 mm (0.24 to 0.47 in) •...
Page 265 Proline Promass E 500 PROFINET Technical data Zero point stability Zero point stability [mm] [in] [kg/h] [lb/min] ³⁄₈ 0.20 0.007 ½ 0.65 0.024 1.80 0.066 1½ 4.50 0.165 0.257 18.0 0.6615 Flow values Flow values as turndown parameter depending on nominal diameter.
Page 266 Technical data Proline Promass E 500 PROFINET Repeatability o.r. = of reading; 1 g/cm = 1 kg/l; T = medium temperature Base repeatability Design fundamentals →  267 Mass flow and volume flow (liquids) ±0.075 % o.r. ±0.05 % o.r. (calibration option, for mass flow) Mass flow (gases) ±0.35 % o.r.
Page 267 Proline Promass E 500 PROFINET Technical data [kg/m ] [°C] 40 80 120 160 200 240 280 320 [°F] -40 0 A0016609  44 Field density calibration, for example at +20 °C (+68 °F) Temperature ±0.005 · T °C (± 0.005 · (T – 32) °F)
Page 268: Installation
Technical data Proline Promass E 500 PROFINET Calculation of the maximum repeatability as a function of the flow rate Flow rate Maximum repeatability in % o.r. ⋅ ½ ZeroPoint ⋅ ³ BaseRepeat A0021340 A0021335 ⋅ ½ ZeroPoint ZeroPoint ⋅ ⋅...
Page 269: Process
Proline Promass E 500 PROFINET Technical data External WLAN antenna IP67 Vibration- and shock- Vibration broad-band random, according to IEC 60068-2-6 resistance Sensor • 2 to 8.4 Hz, 3.5 mm peak • 8.4 to 2 000 Hz, 1 g peak Transmitter •...
Page 270 Technical data Proline Promass E 500 PROFINET Dependency of ambient temperature on medium temperature A0031121  45 Exemplary representation, values in the table below. Ambient temperature range Medium temperature Maximum permitted medium temperature T at T = 60 °C (140 °F); higher medium temperatures T...
Page 271: 16.10 Mechanical Construction
Proline Promass E 500 PROFINET Technical data Rupture disk To increase the level of safety, a device version with a rupture disk with a trigger pressure of 10 to 15 bar (145 to 217.5 psi)can be used (order code for "Sensor option", option CA "rupture disk").
Page 272 Technical data Proline Promass E 500 PROFINET Weight [kg] [mm] Weight in US units Weight [lbs] [in] ½ 1 ½ Materials Transmitter housing Housing of Proline 500 – digital transmitter Order code for "Transmitter housing": • Option A "Aluminum coated": aluminum, AlSi10Mg, coated •...
Page 273 Proline Promass E 500 PROFINET Technical data Cable entries and adapters Material Cable gland M20 × 1.5 Plastic • Adapter for cable entry with internal thread G ½" Nickel-plated brass • Adapter for cable entry with internal thread NPT ½"...
Page 274: 16.11 Operability
Technical data Proline Promass E 500 PROFINET External WLAN antenna • Antenna: ASA plastic (acrylic ester-styrene-acrylonitrile) and nickel-plated brass • Adapter: Stainless steel and nickel-plated brass • Cable: Polyethylene • Plug: Nickel-plated brass • Angle bracket: Stainless steel Process connections •...
Page 275 Proline Promass E 500 PROFINET Technical data A0028232  46 Operation with touch control Proline 500 – digital Proline 500 Display elements • 4-line, illuminated, graphic display • White background lighting; switches to red in event of device errors • Format for displaying measured variables and status variables can be individually configured •...
Page 276 Technical data Proline Promass E 500 PROFINET Supported operating Operating unit Interface Additional information tools Web browser Notebook, PC or tablet • CDI-RJ45 service Special Documentation for with Web browser interface device →  282 • WLAN interface • Ethernet-based...
Page 277 Proline Promass E 500 PROFINET Technical data HistoROM The measuring device features HistoROM data management. HistoROM data management data management comprises both the storage and import/export of key device and process data, making operation and servicing far more reliable, secure and efficient.
Page 278: 16.12 Certificates And Approvals
The device meets the legal requirements of the applicable EU Directives. These are listed in the corresponding EU Declaration of Conformity along with the standards applied. Endress+Hauser confirms successful testing of the device by affixing to it the CE mark. Ex approval The devices are certified for use in hazardous areas and the relevant safety instructions are provided in the separate "Safety Instructions"...
Page 279 • With the identification PED/G1/x (x = category) on the sensor nameplate, Directive Endress+Hauser confirms conformity with the "Essential Safety Requirements" specified in Appendix I of the Pressure Equipment Directive 2014/68/EU. • Devices not bearing this marking (PED) are designed and manufactured according to good engineering practice.
Page 280: 16.13 Application Packages
The application packages can be ordered with the device or subsequently from Endress+Hauser. Detailed information on the order code in question is available from your local Endress+Hauser sales center or on the product page of the Endress+Hauser website: www.endress.com.
Page 281: 16.14 Accessories
For an overview of the scope of the associated Technical Documentation, refer to the following: • W@M Device Viewer (www.endress.com/deviceviewer): Enter the serial number from nameplate • Endress+Hauser Operations App: Enter the serial number from the nameplate or scan the 2D matrix code (QR code) on the nameplate Endress+Hauser...
Page 282 Technical data Proline Promass E 500 PROFINET Standard documentation Brief Operating Instructions Brief Operating Instructions for the sensor Measuring device Documentation code Proline Promass E KA01260D Brief Operating Instructions for transmitter Measuring device Documentation code Proline 500 – digital KA01351D...
Page 283 Proline Promass E 500 PROFINET Technical data Contents Documentation code Heartbeat Technology SD01989D Concentration measurement SD02007D Petroleum SD02015D Installation Instructions Content Comment Installation instructions for spare part sets and accessories • Access the overview of all the available spare part sets via W@M Device Viewer →...
Page 284: Index
Index Proline Promass E 500 PROFINET Index 0 … 9 Connecting the signal cables ....54 Connecting the supply voltage cables ... . . 54 3-A approval .
Page 285 Proline Promass E 500 PROFINET Index Direct access code ......73 Function ....... 92 Disabling write protection .
Page 286 Index Proline Promass E 500 PROFINET see Operational display Low flow cut off ......262 Onsite display Numeric editor .
Page 287 Proline Promass E 500 PROFINET Index Sensor adjustment (Submenu) ....142 Setup (Menu) ......110 Safety .
Page 288 Index Proline Promass E 500 PROFINET Submenu Temperature range Administration ..... . 152, 154 Ambient temperature range for display ..274 Advanced setup .
Page 289 Proline Promass E 500 PROFINET Index Define access code ..... . . 153 Display ....... . 134 Low flow cut off .
Page 290 www.addresses.endress.com...

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