Table of Contents
Advertisement
WARRANTY QUESTIONS AND ANSWERS cont.
Q 7.
Will I have to pay for any costs or expenses in connection with the provision
of Holden Warranty service?
All parts and labour used in carrying out Holden Warranty service at the premises of
the servicing Holden Retailer are free of charge. Whenever Holden Warranty service
is to be carried out by the servicing Holden Retailer it is your responsibility to deliver your
vehicle to the servicing Holden Retailer's premises.
If, as a result of a defect which is covered by the Holden New Vehicle Warranty, your
vehicle cannot be driven safely and you arrange for the nearest Authorised Holden
Retailer to carry out the required Holden Warranty service, Holden will accept reasonable
towing costs to move your vehicle to the nearest Holden Retailer's premises. Before
employing a towing company, contact the nearest Holden Retailer and / or Holden
Customer Assistance Service (refer page 10 of this Chapter) to obtain guidance.
Q 8.
Would my vehicle's engine benefit from fuel additives, oil additives or
coolant additives not marketed by Holden?
The use of break-in oil, tune-up compounds, friction-reducing compounds and other
supplemental additives is not recommended; their use will not only increase operating
costs, but may also be detrimental to the operation of your vehicle and can affect the
validity of your New Vehicle Warranty.
Only the fluids and lubricants referred to in this handbook should be used.
UNAUTHORISED STATEMENTS IN RELATION TO HOLDEN PRODUCTS
No Holden Retailer or other person is authorised or permitted to give or make any
statement, assertion or undertaking in relation to the quality, performance,
characteristics, descriptions or fitness for any purpose of any Holden product or in
connection with the supply of any Holden product, which is at variance with any written
statement, assertion or undertaking on any of these subjects given or made by Holden
in its published sales literature, and Holden does not accept responsibility for any
such unauthorised action.
Chapter 9
9-7
AFTER SALES
Advertisement
Table of Contents
