HOLDEN AC Acadia 2019 Service & Warranty Booklet
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HOLDEN AC Acadia 2019 Service & Warranty Booklet

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MY19 AC Acadia
Service & Warranty Booklet

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Summary of Contents for HOLDEN AC Acadia 2019

  • Page 1 MY19 AC Acadia Service & Warranty Booklet...
  • Page 2 GM Holden Ltd, ABN 84 006 893 232 (hereinafter Holden) Change of name, address or ownership If you drive a pre-owned Holden, have moved house or changed any of your details, we’d like to hear from you! Holden uses your details to keep your vehicle’s factory provided Roadside Assistance and Warranty details up to date.
  • Page 3 Plus, it’s a great opportunity to ask any questions you may have about your new Holden. It’s all part of the Holden Complete Care program and ensures the long term reliability and safety of your vehicle.

  • Page 5: Table Of Contents

    Contents Holden Complete Care ....1 Holden Warranty information ..3 Servicing ........9 Maintenance schedule....12 Service charges ......18 Service coupons ......19 Additional service coupons ..47 Change of address or ownership forms ......53 Important information...
  • Page 6 Notes...

  • Page 7: Holden Complete Care

    Holden Dealer close by. Holden also offers a complete After Sales program to make sure you not only feel good about your new Holden now, but also in the years to come. When you service your Holden at a Holden Dealer...
  • Page 8 Notes...

  • Page 9: Holden Warranty Information

    Holden Warranty certificate Holden Warranty application This Holden Warranty is given by GM Holden Ltd., ABN 84 006 893 232, (‘Holden’) 191 Salmon St, Port Melbourne Victoria 3207. Holden Customer Care: 1800 033 349. The Holden Warranty applies to the vehicle identified on the inside front cover of this service booklet. It is provided to the original and subsequent owners / operators driving the vehicle within Australia during the Holden Warranty period.
  • Page 10 Schedule further on in this booklet, (d) use of incorrect types and grades of fuel, oil or lubricants, (e) alteration or modifications of the vehicle by anyone not authorised by Holden, (f) fitting of parts or accessories not recommended by Holden, (g) any work carried out on the vehicle by anyone except an Authorised Holden Dealer or Authorised Service Outlet.
  • Page 11 (covered by the Holden Warranty) is required to enable your vehicle to be operated safely and it is not practical for you to go to an Authorised Holden Dealer, the service (to the extent that it is necessary to enable your vehicle to be operated safely) may be performed by any other qualified mechanic or repairer. A...
  • Page 12 Is damage or injury, loss of time, inconvenience, commercial or other direct or indirect loss covered by the Holden Warranty? No, these items are not covered under the Holden Warranty. Holden Warranty only covers the repair, replacement or adjustment of those parts of your vehicle which are found to be defective in materials or workmanship.
  • Page 13 Warranty service is to be carried out by the servicing Holden Dealer it is your responsibility to deliver your vehicle to the servicing Holden Dealer’s premises. If, as a result of a defect which is covered by the Holden Warranty, your vehicle cannot be driven safely and you arrange for the nearest Authorised Holden Dealer to carry out the required Holden Warranty service, Holden will accept reasonable towing costs to move your vehicle to the nearest Holden Dealer’s...
  • Page 14 Holden Warranty questions and answers Unauthorised statements in relation to Holden products No Holden Dealer or other person is authorised or permitted to give or make any statement, assertion or undertaking in relation to the quality, performance, characteristics, descriptions or fitness for any purpose of any Holden product or in connection with the supply of any Holden product, which is at variance with...

  • Page 15: Servicing

    Servicing Distance / Time based service intervals The complimentary inspection is due at 1 month of owning your new Holden. The first scheduled maintenance service is due at 1 year or 12,000 km (whichever occurs first) from taking delivery of your vehicle and thereafter, every 1 year or 12,000 km (whichever occurs first). Additional services are required under certain driving conditions, such as when towing. Refer to Maintenance Schedule further on in this booklet.
  • Page 16 After each service, check the service has been validated by the Service Provider and, where applicable, the Dealer’s stamp and signature is on the coupon stub. This is important as it not only assists in the determination of Holden Warranty claims, but enhances the value of the vehicle when selling.
  • Page 17 When it comes to service, remember that your Holden Dealer has the trained personnel and specialised equipment to correctly service your vehicle. Your Holden Dealer invites you to return for all your service needs both during and after the Holden Warranty period.

  • Page 18: Maintenance Schedule

    Maintenance schedule...
  • Page 19 Maintenance schedule...
  • Page 20 Maintenance schedule...
  • Page 21 Maintenance schedule After 13 years or 156,000 km...
  • Page 22 Maintenance schedule After 13 years or 156,000 km...
  • Page 23 Maintenance schedule After 13 years or 156,000 km...

  • Page 24: Service Charges

    Service charges Service inclusions Holden Service includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Maintenance repairs and replacements The owner is charged for the repair or replacement of any part found unserviceable during a service inspection and not covered by Holden Warranty.
  • Page 25 Complimentary inspection coupon At 1 month This coupon should not be removed until the vehicle is presented for service. Owner’s name Other ..............Mr Mrs Miss Address ..................Town ....................State ..........Postcode ........Registration ........Engine No........ ISOVIN ......... Model ........Selling Dealer’s stamp and signature ......................
  • Page 26 Under bonnet Inspect: Cooling system   Brake fluid Power brake unit and hoses  Battery and terminals  Under vehicle Inspect: Brake lines, hoses and connections  Fuel lines and hoses  Power steering operation and linkages  Final drive (AWD) ...

  • Page 27: Service Coupons

    Service coupon 1 year or 12,000 kms (whichever occurs first) Includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Note: If the owner of this vehicle has changed since the last service, refer to the change forms at the back of this booklet. Under bonnet Replace: Engine oil...
  • Page 28 Interior / Exterior Lubricate: Door strikers, hinges, bonnet latch  Inspect: Park brake operation  Horn, lights, washers and wipers  Seatbelt, webbing condition, buckle operation and retractor  mechanism operation Key transmitter range  Road test Inspect: Air conditioner performance ...
  • Page 29 Service coupon 2 years or 24,000 kms (whichever occurs first) Includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Note: If the owner of this vehicle has changed since the last service, refer to the change forms at the back of this booklet. Under bonnet Replace: Engine oil...
  • Page 30 Interior / Exterior Lubricate: Door strikers, hinges, bonnet latch  Inspect: Park brake operation  Horn, lights, washers and wipers  Seatbelt, webbing condition, buckle operation and retractor mechanism  operation Key transmitter range  Road test Inspect: Air conditioner performance ...
  • Page 31 Service coupon 3 years or 36,000 kms (whichever occurs first) Includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Note: If the owner of this vehicle has changed since the last service, refer to the change forms at the back of this booklet. Under bonnet Replace: Engine oil...
  • Page 32 Interior / Exterior Lubricate: Door strikers, hinges, bonnet latch  Inspect: Park brake operation  Horn, lights, washers and wipers  Seatbelt, webbing condition, buckle operation and retractor  mechanism operation  Pollen filter (passenger compartment air filter) Key transmitter range  Road test Inspect: Air conditioner performance ...
  • Page 33 Service coupon 4 years or 48,000 kms (whichever occurs first) Includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Note: If the owner of this vehicle has changed since the last service, refer to the change forms at the back of this booklet. Under bonnet Replace: Engine oil...
  • Page 34 Interior / Exterior Lubricate: Door strikers, hinges, bonnet latch  Inspect: Park brake operation  Horn, lights, washers and wipers  Seatbelt, webbing condition, buckle operation and retractor  mechanism operation Key transmitter range  Road test Inspect: Air conditioner performance ...
  • Page 35 Service coupon 5 years or 60,000 kms (whichever occurs first) Includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Note: If the owner of this vehicle has changed since the last service, refer to the change forms at the back of this booklet. Under bonnet Replace: Engine oil...
  • Page 36 Interior / Exterior Lubricate: Door strikers, hinges, bonnet latch  Inspect: Park brake operation  Horn, lights, washers and wipers  Seatbelt, webbing condition, buckle operation and retractor  mechanism operation Key transmitter range  Road test Inspect: Air conditioner performance ...
  • Page 37 Service coupon 6 years or 72,000 kms (whichever occurs first) Includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Note: If the owner of this vehicle has changed since the last service, refer to the change forms at the back of this booklet. Under bonnet Replace: Engine oil...
  • Page 38 Interior / Exterior Lubricate: Door strikers, hinges, bonnet latch  Inspect: Park brake operation  Horn, lights, washers and wipers  Seatbelt, webbing condition, buckle operation and retractor  mechanism operation  Pollen filter (passenger compartment air filter) Key transmitter range  Road test Inspect: Air conditioner performance ...
  • Page 39 Service coupon 7 years or 84,000 kms (whichever occurs first) Includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Note: If the owner of this vehicle has changed since the last service, refer to the change forms at the back of this booklet. Under bonnet Replace: Engine oil...
  • Page 40 Interior / Exterior Lubricate: Door strikers, hinges, bonnet latch  Inspect: Park brake operation  Horn, lights, washers and wipers  Seatbelt, webbing condition, buckle operation and retractor  mechanism operation Key transmitter range  Road test Inspect: Air conditioner performance ...
  • Page 41 Service coupon 8 years or 96,000 kms (whichever occurs first) Includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Note: If the owner of this vehicle has changed since the last service, refer to the change forms at the back of this booklet. Under bonnet Replace: Engine oil...
  • Page 42 Interior / Exterior Lubricate: Door strikers, hinges, bonnet latch  Inspect: Park brake operation  Horn, lights, washers and wipers  Seatbelt, webbing condition, buckle operation and retractor  mechanism operation Key transmitter range  Road test Inspect: Air conditioner performance ...
  • Page 43 Service coupon 9 years or 108,000 kms (whichever occurs first) Includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Note: If the owner of this vehicle has changed since the last service, refer to the change forms at the back of this booklet. Under bonnet Replace: Engine oil...
  • Page 44 Interior / Exterior Lubricate: Door strikers, hinges, bonnet latch  Inspect: Park brake operation  Horn, lights, washers and wipers  Seatbelt, webbing condition, buckle operation and retractor  mechanism operation  Pollen filter (passenger compartment air filter) Key transmitter range  Road test Inspect: Air conditioner performance ...
  • Page 45 Service coupon 10 years or 120,000 kms (whichever occurs first) Includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Note: If the owner of this vehicle has changed since the last service, refer to the change forms at the back of this booklet. Under bonnet Replace: Engine oil...
  • Page 46 Interior / Exterior Lubricate: Door strikers, hinges, bonnet latch  Inspect: Park brake operation  Horn, lights, washers and wipers  Seatbelt, webbing condition, buckle operation and retractor  mechanism operation Key transmitter range  Road test Inspect: Air conditioner performance ...
  • Page 47 Service coupon 11 years or 132,000 kms (whichever occurs first) Includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Note: If the owner of this vehicle has changed since the last service, refer to the change forms at the back of this booklet. Under bonnet Replace: Engine oil...
  • Page 48 Interior / Exterior Lubricate: Door strikers, hinges, bonnet latch  Inspect: Park brake operation  Horn, lights, washers and wipers  Seatbelt, webbing condition, buckle operation and retractor  mechanism operation Key transmitter range  Road test Inspect: Air conditioner performance ...
  • Page 49 Service coupon 12 years or 144,000 kms (whichever occurs first) Includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Note: If the owner of this vehicle has changed since the last service, refer to the change forms at the back of this booklet. Under bonnet Replace: Engine oil...
  • Page 50 CV joint dust boots and propshaft rubber couplings   Tyre condition and inflation pressure (inc spare) Exhaust system and heat shields  Interior / Exterior Lubricate: Door strikers, hinges, bonnet latch  Inspect: Park brake operation  Horn, lights, washers and wipers  Seatbelt, webbing condition, buckle operation and retractor ...
  • Page 51 Service coupon 13 years or 156,000 kms (whichever occurs first) Includes all items listed in the standard maintenance schedule for normal operating conditions, as specified on the service coupon, including parts, labour, fluids and all applicable workshop charges. Note: If the owner of this vehicle has changed since the last service, refer to the change forms at the back of this booklet. Under bonnet Replace: Engine oil...
  • Page 52 Interior / Exterior Lubricate: Door strikers, hinges, bonnet latch  Inspect: Park brake operation  Horn, lights, washers and wipers  Seatbelt, webbing condition, buckle operation and retractor  mechanism operation Key transmitter range  Road test Inspect: Air conditioner performance ...

  • Page 53: Additional Service Coupons

    Additional service coupons These coupons are for recording additional servicing and engine oil and filter changes as required by the EOLS. There are more coupons on the following pages. Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date .......
  • Page 54 Additional service coupons Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ....................
  • Page 55 Additional service coupons Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ....................
  • Page 56 Additional service coupons Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ....................
  • Page 57 Additional service coupons Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ....................
  • Page 58 Additional service coupons Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ............................................Date ....... km ......Service Provider ........Engine oil and filter change: YES / NO EOLS reset: YES / NO Items performed ....................

  • Page 59: Change Of Address Or

    Please fill in the form below if you have changed your name, address, bought the vehicle second-hand, or have become the new driver. Holden requires these details in order to contact the operator in the event of a rework action and to keep the Roadside Assistance details up to date. For information about Holden’s privacy policy or to update owner details online, please visit Holden’s website at www.holden.com.au...
  • Page 60 Place in an envelope and mail to: The Manager – Warranty Administration, Service Department, GM Holden Ltd. Box 548, G.P.O. Melbourne, Victoria 3001, Australia.
  • Page 61 Please fill in the form below if you have changed your name, address, bought the vehicle second-hand, or have become the new driver. Holden requires these details in order to contact the operator in the event of a rework action and to keep the Roadside Assistance details up to date. For information about Holden’s privacy policy or to update owner details online, please visit Holden’s website at www.holden.com.au...
  • Page 62 Place in an envelope and mail to: The Manager – Warranty Administration, Service Department, GM Holden Ltd. Box 548, G.P.O. Melbourne, Victoria 3001, Australia.
  • Page 63 Please fill in the form below if you have changed your name, address, bought the vehicle second-hand, or have become the new driver. Holden requires these details in order to contact the operator in the event of a rework action and to keep the Roadside Assistance details up to date. For information about Holden’s privacy policy or to update owner details online, please visit Holden’s website at www.holden.com.au...
  • Page 64 Place in an envelope and mail to: The Manager – Warranty Administration, Service Department, GM Holden Ltd. Box 548, G.P.O. Melbourne, Victoria 3001, Australia.
  • Page 65 Please fill in the form below if you have changed your name, address, bought the vehicle second-hand, or have become the new driver. Holden requires these details in order to contact the operator in the event of a rework action and to keep the Roadside Assistance details up to date. For information about Holden’s privacy policy or to update owner details online, please visit Holden’s website at www.holden.com.au...
  • Page 66 Place in an envelope and mail to: The Manager – Warranty Administration, Service Department, GM Holden Ltd. Box 548, G.P.O. Melbourne, Victoria 3001, Australia.

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