Ds3000, Ds4000, And Ds5000 Software And Firmware Support; Who Should Read This Document; Notices Used In This Document; Getting Information, Help, And Service - IBM System Storage DS3000 Programming Manual

DS3000, DS4000, and DS5000 software and firmware support

The command line interface and the script commands described in this document are supported with the
following software and firmware levels:
v DS3000: DS3000 Storage Manager Version 10.xx software in conjunction with firmware 07.xx.xx.xx and
later.
v DS4000: DS4000 Storage Manager Version 10.xx software in conjunction with the DS4000 controller
firmware version 07.xx.xx.xx and later.
Note: Some of the script commands are also supported in earlier versions of DS4000 controller
firmware. Please see "DS3000, DS4000, and DS5000 commands with minimum firmware levels" on
page 3-3 for the minimum controller firmware that is required to support each script command. This
table also shows which commands are supported with the DS3000, DS4000, or DS5000 products only,
two of the three, or all three.
v DS5000: DS5000 Storage Manager Version 10.50 and later software in conjunction with the DS5000
controller firmware version 07.50 and later.

Who should read this document

This document assumes that the user has a knowledge of basic storage area network (SAN) hardware
and installation skills.
This document is intended for system operators, system administrators, and service personnel who are
responsible for operating, maintaining, troubleshooting, and servicing a DS3000, DS4000, or DS5000
storage subsystem. Users must be familiar with computer system operation, maintenance, and repair. In
addition, they should understand disk storage technology, Redundant subsystem of Independent Disks
(RAID) concepts, networking, and Fibre Channel and iSCSI technologies. The reader must have a basic
knowledge of SAN hardware functionality (controllers, drives, and hosts) and SAN cabling.

Notices used in this document

This document contains notices that are designed to highlight the following key information:
Note: These notices provide tips, guidance, or advice.
Important:
These notices provide information or advice that might help you avoid inconvenient or problem
situations.
Attention:
These notices indicate possible damage to programs, devices or data. An attention notice is placed
just before the instruction or situation in which damage could occur.

Getting information, help, and service

If you need help, service, or technical assistance or just want more information about IBM
will find a wide variety of sources available from IBM to assist you. This section contains information
about where to go for additional information about IBM and IBM products, what to do if you experience
a problem with your system, and whom to call for service, if it is necessary.

Before you call

Before you call, take these steps to try to solve the problem yourself:
v Check all cables to make sure that they are connected.
v Check the power switches to make sure that the system is turned on.
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products, you
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