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IBM TotalStorage DS4000 Hardware Maintenance Manual

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IBM TotalStorage DS4000
Hardware Maintenance Manual
GC26-7702-00

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  Summary of Contents for IBM TotalStorage DS4000

  • Page 1 IBM TotalStorage DS4000 Hardware Maintenance Manual GC26-7702-00...
  • Page 3 IBM TotalStorage DS4000 Hardware Maintenance Manual GC26-7702-00...
  • Page 4 Before using this information and the product it supports, be sure to read the general information in “Notices” on page 137. First Edition (November 2004) © Copyright International Business Machines Corporation 2004. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
  • Page 5: Table Of Contents

    Checking the indicator lights . 47 General checkout . 11 Tested configurations . . 52 Hardware problems . 11 Symptom-to-FRU index . . 57 System configuration problems . . 11 Parts listing . . 58 © Copyright IBM Corp. 2004...
  • Page 6 Symptom-to-FRU index . . 108 Index ....151 Chapter 13. IBM TotalStorage FAStT EXP500 Storage Expansion Unit . . . 111 IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 7: Figures

    DS4500 RAID controller indicator lights (front panel) . . 48 DS4500 storage server battery indicator lights FAStT500 RAID controller indicator lights DS4500 storage server fan and communications (back panel) . . 49 module indicator light . . 98 © Copyright IBM Corp. 2004...
  • Page 8 . . 116 DS4500 storage server mini hub indicator SDG Router front panel LEDs . . 119 lights . . 99 SDG Router showBox command output DS4500 storage server parts listing . . 103 IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 9 . 72 titles by user tasks . . xxi DS4300 storage server fan LED . . 74 TotalStorage DS4000-related document titles DS4300 storage server power supply LEDs by user tasks . xxii Symptom-to-FRU index for DS4300 storage TotalStorage DS4000 Storage Manager server .
  • Page 10 IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 11: Safety

    Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2004...
  • Page 12: Caution Notice

    To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. Safety information Before you service an IBM computer, you must be familiar with the following safety information. General safety...
  • Page 13: Grounding Requirements

    v Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately 8 centimeters (3 in.) from the end. v Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing. Remember: Metal objects are good electrical conductors. v Wear safety glasses when you are doing any of the following: hammering, drilling soldering, cutting wire, attaching springs, using solvents, or working in any other conditions that might be hazardous to your eyes.
  • Page 14: Handling Esd-Sensitive Devices

    Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when you are wearing a wrist strap. v Select a grounding system, such as those listed below, to provide protection that meets the specific service requirement. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 15: Safety Inspection Procedure

    Insulation must not be frayed or worn. 3. Remove the cover. 4. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 5. Check the inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
  • Page 16 IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 17: About This Document

    DS4000 product line. FAStT product renaming IBM is in the process of renaming some FAStT family products. Table 1 identifies each new DS4000 product name with its corresponding FAStT product name. Note that this change of product name only indicates no change in functionality or warranty.
  • Page 18: How This Document Is Organized

    You can use this information to complete the tasks that are given in the IBM TotalStorage DS4000 Problem Determination Guide, which contains information that you can use to isolate and solve problems that might occur in your fibre channel configurations.
  • Page 19: Ds4000 Installation Process Overview

    Chapter 14, “IBM Storage Area Network Data Gateway Router (2108-R03),” on page 119 provides service and diagnostic information for the Storage Area Network Data Gateway Router. “Power cords,” on page 135 lists required power cords for the DS4000 storage components discussed in this document by country and region.
  • Page 20: Ds4500 Storage Server Library

    Installation and User’s Guide, 48P9823 IBM TotalStorage FAStT Rack Mounting Instructions, 19K0900 IBM FAStT Management Suite Java User’s Guide, 32P0081 IBM TotalStorage DS4000 Hardware Maintenance Manual, GC26-7702 IBM TotalStorage DS4000 Problem Determination Guide, GC26-7703 xviii IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 21: Ds4400 Storage Server Library

    Planning Hardware Software Configuration Operation and Diagnosis and Installation Installation Administration Maintenance IBM FAStT700 Fibre Channel Cabling Instructions, 32P0343 IBM FAStT700 Fibre Channel Storage Server User’s Guide, 32P0341 IBM FAStT FC2-133 Dual Port Host Bus Adapter Installation and User’s Guide,...
  • Page 22: Ds4300 Storage Server Library

    IBM TotalStorage FAST600 Fibre Channel Cabling Instructions, 24P8126 DS4100 storage server library Table 5 on page xxi associates each document in the DS4100 (previously FAStT100) storage server library with its related common user tasks. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 23: Totalstorage Ds4100 Storage Server Document Titles By User Tasks

    DS4100 Fibre Channel Cabling Instructions, 25R0325 IBM TotalStorage FAStT FC2-133 Dual Port Host Bus Adapter Installation and User’s Guide, GC26-7532 IBM FAStT FC2-133 Host Bus Adapter Installation and User’s Guide, 48P9823 IBM TotalStorage DS4000 Hardware Maintenance Manual, GC26-7702 IBM TotalStorage...
  • Page 24: Ds4000-Related Hardware Publications

    DS4000-related hardware publications Table 6 associates each of the following documents related to DS4000 (previously FAStT) operations with its related common user tasks. Table 6. TotalStorage DS4000-related document titles by user tasks Title User Tasks Planning Hardware Software Configuration Operation and...
  • Page 25: Ds4000 Storage Manager Version 9 Publications

    DS4000 Storage Manager Version 9 publications Table 7 associates each document in the DS4000 Storage Manager (previously FAStT Storage Manager) library with its related common user tasks. Table 7. TotalStorage DS4000 Storage Manager Version 9 titles by user tasks Title User Tasks...
  • Page 26: Getting Information, Help, And Service

    If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional...
  • Page 27: Web Sites

    Web sites IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates. v For DS4000 information, go to the following Web site: www-1.ibm.com/servers/storage/support/disk/ The support page has many sources of information and ways for you to solve problems, including: –...
  • Page 28: Fire Suppression Systems

    Mail Fill out the Readers’ Comments form (RCF) at the back of this document and return it by mail or give it to an IBM representative. If the RCF has been removed, you can address your comments to: International Business Machines Corporation...
  • Page 29: Chapter 1. About Hardware Maintenance

    IBM 3534 SAN Fibre Channel Managed Hub Installation and Service Guide, SY27-7616 v IBM SAN Fibre Channel Switch 2109 Model S08 Installation and Service Guide, SC26-7350 v IBM SAN Fibre Channel Switch 2109 Model S16 Installation and Service Guide,...
  • Page 30 IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 31: Chapter 2. Type 3523 Fibre Channel Hub And Gbic

    Chapter 2. Type 3523 Fibre Channel Hub and GBIC Note: The problem determination (PD) maps found in the IBM TotalStorage DS4000 Problem Determination Guide provide you with additional diagnostic aids. The type 3523 fibre channel hub and Gigabit Interface Converter (GBIC) are...
  • Page 32: General Checkout

    SC connector. If a signal is present, you will see a low intensity red light in the mirror reflecting from the GBIC transmitter. See Figure 2 on page 5. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 33: Additional Service Information

    Figure 2. Verifying signal presence Verifying node end To verify the integrity of the fiber-optic cable at the node end of a link, make sure the cable is attached to the GBIC at the hub and the hub is turned on. Dual SC fiber-optic cable connectors are keyed and will insert into a GBIC in one direction only.
  • Page 34: Power On Systems Check For The Fibre Channel Hub

    Figure 5. Type 3523 fibre channel hub power connector 2. Power on the attached FC-AL compatible nodes. 3. Check the Device Active (green) LEDs on the fibre channel hub ports. See Figure 6 on page 7. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 35: Type 3523 Fibre Channel Hub Power Connector 6 6. Type 3523 Fibre Channel Hub Active Leds

    Active On Green LEDs on Top Row Figure 6. Type 3523 fibre channel hub active LEDs LED On This indicates that a GBIC is present and functioning properly. LED Off This indicates a fault condition. Examples of a fault condition include: a GBIC transmitter fault, an improperly seated GBIC, an absent GBIC, or another failed device.
  • Page 36: Symptom-To-Fru Index

    Symptom-to-FRU index The Symptom-to-FRU index (see Table 9) lists symptoms, errors, and the possible causes. The most likely cause is listed first. The PD maps found in the IBM TotalStorage DS4000 Problem Determination Guide provide you with additional diagnostic aids. Note: 1.
  • Page 37: Parts Listing (Type 3523 Fibre Channel Hub And Gbic)

    Parts listing (Type 3523 fibre channel hub and GBIC) Figure 8 and the following table provide a parts listing for the type 3523 fibre channel hub and GBIC. Figure 8. Type 3523 fibre channel hub parts listing Index Fibre channel hub (Type 3523) Port Fibre Hub Assembly 01K6738 Hub Tray Assembly...
  • Page 38 IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 39: Chapter 3. Fibre Channel Pci Adapter

    IBM Fast!UTIL to display attached devices. System configuration problems To determine whether a problem was caused by the system configuration, check the system board to make sure it is configured properly (see the appropriate IBM TotalStorage DS4000 Product Installation Guide). Fibre channel problems To determine whether a problem was caused by the fibre channel, verify that all of the FC devices were powered on before you powered on the server.
  • Page 40: Fibre Channel Pci Adapter Operating Environment

    The IBM fibre channel PCI adapter operating environment and specification information is detailed in Table 10 and Table 11. Table 10. Fibre channel PCI adapter operating environment Environment Minimum Maximum Operating temperature 0° C (32° F) 55° C (131° F) Storage temperature -20°...
  • Page 41: Chapter 4. Ds4000 Host Adapter

    Verify that the adapter is installed correctly and fully seated in the expansion slot. Check for interference due to nonstandard PCI connectors. v Verify that all peripheral devices are turned on. See the IBM TotalStorage DS4000 Problem Determination Guide for information about how to use IBM Fast!UTIL to display attached devices.
  • Page 42: System Configuration Problems

    Also, ensure that all cables are connected properly. The PD maps found in the IBM TotalStorage DS4000 Problem Determination Guide provide you with additional diagnostic aids.
  • Page 43 Windows 2000 version 1, NetWare version 4.x and 5.x, SCO UnixWare version 7.x v Worldwide agency compliance as defined for IBM products v 100% Plug and Play compatibility with your existing fibre channel RAID controller Chapter 4. DS4000 Host Adapter...
  • Page 44 IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 45: Chapter 5. Ds4000 Fc2-133 Host Bus Adapter

    Note: The PD maps found in the IBM TotalStorage DS4000 Problem Determination Guide provide you with additional diagnostic aids. The IBM DS4000 FC2-133 host bus adapter (single port model, FRU 24P0962) is a 2 Gbps high-performance, direct memory access (DMA), bus master, fibre channel host adapter designed for high-end systems.
  • Page 46: System Configuration Problems

    Verify that all peripheral devices are turned on. See the IBM TotalStorage DS4000 Problem Determination Guide for information about how to use Fast!UTIL to display attached fibre channel devices. System configuration problems To verify that your installation problem is caused by the system configuration, check your server to ensure that it is configured properly (see the appropriate IBM TotalStorage DS4000 Product Installation Guide).
  • Page 47 Table 15. DS4000 FC2-133 host bus adapter specifications (continued) Type Specification Fibre channel specifications v Fiber-optic media (shortwave multimode 50 micron cable) v Bus transfer rate: 200 MBps maximum at half-duplex and at 400 MBps maximum full-duplex v Interface chip: ISP2312/ISP2340 (PCI-X QLA23xx boards) v Support for both FCP-SCSI and IP protocols v Support for point-to-point fabric connection: F-port Fabric Login...
  • Page 48 IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 49: Chapter 6. Type 3526 Fibre Channel Raid Controller

    Chapter 6. Type 3526 Fibre Channel RAID Controller The Type 3526 fibre channel RAID controller is compatible with the following IBM products: v Type 3523 fibre channel hub and GBIC (see Chapter 2 on page 3) v Fibre channel PCI adapter (FRU 01K7354) (see Chapter 3 on page 11)
  • Page 50: Additional Service Information

    Note: The preferred ID is assigned on the fibre channel loop unless it is already being used. If the ID is already in use, a soft ID is assigned. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 51: Fibre Channel Host Cable Requirements

    Figure 9. Fibre Host ID Fibre channel host cable requirements For the Type 3526 fibre channel RAID controller, you must use multi-mode, 50-micrometer fiber-optic cable and a Media Interface Adapter (MIA), shown in Figure 10. Figure 10. Media Interface Adapter Table 16 provides specifications for the MIA.
  • Page 52: Specifications

    Sound Pressure (idling and operating): – 50 dBA Tested configurations The following configurations (Figure 11 on page 25 through Figure 22 on page 31) are for the Type 3526 fibre channel RAID controller. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 53: Type 3526 Fibre Channel Raid Controller Basic Configuration

    FC Host adapter Note: Basic as shipped, single controller, no hubs or switches Figure 11. Type 3526 fibre channel RAID controller basic configuration Ctrl Ctrl Figure 12. Type 3526 fibre channel RAID controller basic dual controller configuration Chapter 6. Type 3526 Fibre Channel RAID Controller...
  • Page 54: Type 3526 Fibre Channel Raid Controller Orthogonal Data Striping

    Data striped across channels SCSI Channel 1 EXP10, 15 or 200 SCSI Channel 2 SCSI Channel 3 SCSI Channel 4 SCSI Channel 5 SCSI Channel 6 Figure 13. Type 3526 fibre channel RAID controller orthogonal data striping IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 55: Type 3526 Fibre Channel Raid Controller Simple Fully Redundant

    FC host adapter 3526 Hub/switch RAID Controller Unit FC host adapter EXP10, 15 or 200 (up to 6 units) Ctrl FC host adapter Ctrl FC host adapter Hub/switch Note 1: Since disks are seen from multiple places some form of protection such as MSCS, storage partitioning, Sanergy, Oracle etc must be used.
  • Page 56: Type 3526 Fibre Channel Raid Controller Multi-Mscs No External Hubs

    Figure 16. Type 3526 fibre channel RAID controller multi-MSCS no external hubs Figure 17. Type 3526 fibre channel RAID controller multi-MSCS extended IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 57: Type 3526 Fibre Channel Raid Controller Cornhusker Configuration

    Cornhusker configuration Figure 18. Type 3526 fibre channel RAID controller cornhusker configuration Base Storage Partitions Figure 19. Type 3526 fibre channel RAID controller basic storage partitions Chapter 6. Type 3526 Fibre Channel RAID Controller...
  • Page 58: Type 3526 Fibre Channel Raid Controller Capacity Configuration

    Controller B Controller B Controller B Controller B Notes Notes File/Print File/Print File/Print File/Print Storage Storage Storage Storage Storage Storage Figure 21. Type 3526 fibre channel RAID controller SAN - Using partitions of clusters IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 59: Type 3526 Fibre Channel Raid Controller Legato Ha/Replication For Mscs

    Client Interconnect Private Interconnect Primary writes over FCP Primary writes over FCP Mirrored writes over IP Site A Site B Up to 10Km FC-AL Ethernet, Token Ring, etc. Gigabit Ethernet Figure 22. Type 3526 fibre channel RAID controller Legato HA/replication for MSCS Chapter 6.
  • Page 60: Symptom-To-Fru Index

    Notes: 1. Always start with the “General checkout” on page 21. For IBM devices not supported by this index, see the manual for that device. 2. Do not look directly into any fiber cable or GBIC optical output. Read “Notices”...
  • Page 61: Parts Listing

    Table 17. Symptom-to-FRU index for Type 3526 fibre channel RAID controller (continued) Problem Action/FRU Power Supply LED is off. 1. Check and reseat power supply. 2. Check for overheating. Wait ten minutes for the power supply CRU to cool down. See “Recovering from a power supply shutdown”...
  • Page 62 Fan Cable 03K9281 Power Cable 03K9284 Miscellaneous Hardware Kit 01K6739 Rail Kit 10L6982 “Power cords,” on page 135 lists required power cords for the DS4000 storage components discussed in this document by country and region. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 63: Chapter 7. Fastt200 Type 3542 And

    The FAStT200 Type 3542 and FAStT200 HA Type 3542 are compatible with the following IBM products: v IBM DS4000 host adapter (FRU 09N7292) (see Chapter 4 on page 13) v IBM FAStT EXP500 storage expansion unit (see Chapter 13 on page 111)
  • Page 64: Additional Service Information

    Note: Throughout this chapter, the term storage server refers to both the IBM FAStT200 storage server (Model 3542-1RU) and the IBM FAStT200 HA storage server (Model 3542-2RU). Model-specific information is noted where applicable. Additional service information This section provides additional service information about the IBM FAStT200 storage server.
  • Page 65: Fastt200 And Fastt200 Ha Storage Server Front View

    You can use this multipurpose handle to insert and remove a drive CRU in the bay. For information on how to install and replace drive CRUs, see the appropriate IBM TotalStorage DS4000 Product Installation Guide. For more information about the LEDs, see “Checking the LEDs”...
  • Page 66: Interface Ports And Switches

    Each RAID controller also contains a battery to maintain cache data in the event of a power failure. For more information, see the appropriate IBM TotalStorage DS4000 Installation and User’s Guide. Important: The replacement RAID controller CRU does not come with a RAID controller cache battery installed.
  • Page 67: Diagnostics

    RAID controllers. An RS-232 cable comes with the storage server. Diagnostics To diagnose fibre channel problems, use FAStT MSJ (see the IBM TotalStorage DS4000 Problem Determination Guide). To diagnose the Type 3542 storage system, use the following diagnostic tools:...
  • Page 68: Monitoring Status Through Software

    In addition to checking for faults, you can use the LEDs on the front of the storage server to determine whether the drives are responding to I/O transmissions from the host. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 69: Leds (Front)

    Storage server LEDs (front) Power-on LED General-system- error LED Drive activity LED Drive fault LED Figure 27. FAStT200 and FAStT200 HA storage server LEDs (front) Table 19. FAStT200 and FAStT200 HA storage server LEDs (front) Color Operating states Drive active Green v On - Normal operation v Flashing - The drive is reading or writing data.
  • Page 70: Fastt200 And Fastt200 Ha Storage Server

    – A GBIC failed, a fibre channel cable failed, or a GBIC failed on the attached expansion unit. Expansion loop Green v On - Normal operation v Off - The RAID controller circuitry failed, or the RAID controller has no power. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 71: Fastt200 And Fastt200 Ha Storage Server

    Table 20. FAStT200 and FAStT200 HA storage server RAID controller LEDs (continued) Icon Color Operating states No icon 10BT Green v If the Ethernet connection is 10BASE-T: The 10BT LED is on, 100BT LED flashes faintly. v If the Ethernet connection is 100BASE-T: The 10BT LED is No icon 100BT off, 100BT LED is on.
  • Page 72: Symptom-To-Fru Index

    Use Table 23 also to find solutions to problems that have definite symptoms. See the PD maps in the IBM TotalStorage DS4000 Problem Determination Guide for more detailed procedures for problem isolation. Table 23. Symptom-to-FRU index for FAStT200 and FAStT200 HA Type 3542 controller...
  • Page 73: Parts Listing

    If the problem still persists, contact IBM support. Note: If you cannot find the problem in Table 23 on page 44, test the entire system. Parts listing Figure 30 on page 46 and the following table provide a parts listing for the FAStT200 and FAStT200 HA controllers.
  • Page 74: Fastt200 And Fastt200 Ha Controller Parts List

    Figure 30. FAStT200 and FAStT200 HA controller parts list This parts listing supports the following models: 1RU, 1RX, 2RU, and 2RX. Index Type 3542- IBM FAStT200 and FAStT200 HA storage servers FRU No. DASD Bezel Filler Asm (all models) 37L0198...
  • Page 75: Controller

    Chapter 8. Type 3552 FAStT500 RAID Controller The IBM FAStT500 RAID controller is compatible with the following IBM products: v IBM FAStT EXP500 storage expansion unit (see Chapter 13 on page 111) v Type 2109 Series fibre channel switches v Type 2005 Series fibre channel switches...
  • Page 76: Fastt500 Raid Controller Indicator Lights (Front Panel)

    Power supply failed fault v Overtemperature v Power supply is turned off, disconnected, or not fully seated in controller unit v No power to controller unit or storage subsystem (all indicator lights are off) IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 77: Fastt500 Raid Controller Indicator Lights (Back Panel)

    Table 24. FAStT500 RAID controller indicator lights (front panel) (continued) Normal Problem Possible conditions suggested Indicator light Color Operation Indicator by the problem indicator (1) Controller fan Amber v Controller fan failed fault v Fan and communications module is missing, unplugged, or failed v Circuitry failure v Overtemperature condition...
  • Page 78: Fastt500 Raid Controller Mini Hub Indicator

    Figure 33. Mini-hub indicator lights Fault Bypass (upper port) Loop good Bypass (lower port) Figure 33. FAStT500 RAID controller mini hub indicator lights Table 26 on page 51 describes the mini hub indicator lights. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 79: Fastt500 Raid Controller Mini Hub Indicator Lights

    Table 26. FAStT500 RAID controller mini hub indicator lights Normal Problem Possible conditions suggested by the Icon Indicator light Color Operation Indicator problem indicator Component: mini hub (host-side) Fault Amber Mini hub or GBIC failed. Note: If a host-side mini hub is not connected to a controller, this fault light is always on.
  • Page 80: Tested Configurations

    Tested configurations The following configurations (shown in Figure 34 through Figure 44 on page 57) are for the IBM FAStT500 RAID controller. Basic Configuration RAID Contr oller Unit FC host adapter Loop1 Loop2 Host side Drive side Ctrl Mini-hub Mini-hub...
  • Page 81: Fastt500 Raid Controller Cluster/Non-Cluster Share

    Host side Drive side EXP500 Ctrl Mini-hub Mini-hub Loop 1 Loop 2 Mini-hub Mini-hub Mini-hub Mini-hub Ctrl Mini-hub Mini-hub Loop 1 Loop 2 IN OUT Figure 36. FAStT500 RAID controller cluster/non-cluster share Host side Drive side EXP500 Ctrl Mini-hub Mini-hub Loop 1 Loop 2 Clus 1...
  • Page 82: Fastt500 Raid Controller Multi-Mscs Extended

    4 to 8 node configs are supported Managed hubs can be combined with optional mini-hubs or use 16 ports switches without the optional mini-hubs Performance would be best with external 16 port switches Figure 39. FAStT500 RAID controller cornhusker configuration IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 83: Fastt500 Raid Controller Basic Storage Partitions

    Base Storage Partitions FAStT500 RAID Controller Unit Host side Drive side EXP500 Ctrl Mini-hub Mini-hub Loop 1 Loop 2 Mini-hub Mini-hub Mini-hub Mini-hub Ctrl Mini-hub Mini-hub Loop 1 Loop 2 IN OUT Figure 40. FAStT500 RAID controller basic storage partitions Fibre Adapter Fibre Adapter Fibre Adapter...
  • Page 84: Fastt500 Raid Controller Capacity Configuration Host Detail

    Controller B Controller B Controller B Controller B Controller B Controller B Notes Notes File/Print File/Print File/Print File/Print Storage Storage Storage Storage Storage Storage Figure 43. FAStT500 RAID controller SAN - Using partitions of clusters IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 85: Symptom-To-Fru Index

    The Symptom-to-FRU index (Table 27) lists symptoms and the possible causes. The most likely cause is listed first. The PD maps found in the IBM TotalStorage DS4000 Problem Determination Guide also provide you with additional diagnostic aids. Note: Do not look directly into any fiber cable or GBIC optical output. To view an optical signal, use a mirror to view the reflected light.
  • Page 86: Parts Listing

    If the problem still persists, contact IBM support. Parts listing Figure 45 on page 59 and the following table provide a parts listing for the FAStT500 RAID controller. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 87: Fastt500 Raid Controller Parts Listing

    Figure 45. FAStT500 RAID controller parts listing Index FAStT500 RAID controller (Type 3552) 175-W Power Supply 01K6743 Mini Hub Card Assembly 37L0096 Optical Cable - 1 Meter 37L0083 Optical Cable - 5 Meters 03K9202 Optical Cable - 25 Meters 03K9204 Short Wave GBIC 03K9206 Long Wave GBIC...
  • Page 88 IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 89: Server

    FC/SATA intermixing in the future. v DS4000 FC2-66 host bus adapter (FRU 19K1247) v IBM DS4000 FC2-133 host bus adapter (FRU 24P0962) (see Chapter 5 on page 17) v Type 3534-F08 fibre channel switch v Type 2109 Series fibre channel switches v Type 2005 Series fibre channel switches ®...
  • Page 90: General Checkout

    Upgrade the DS4000 Storage Manager host software in the host servers and the management station to version 8.41 or later. (It is recommended that you update DS4000 Storage Manager to version 9.1.) See the IBM TotalStorage DS4000 Storage Manager Installation and Support Guide for your operating system.
  • Page 91: Additional Storage Features Available For The Ds4300 Storage Servers

    DS4300 dual-controller storage server (models 60U and 60X) The DS4300 dual-controller storage server (models 60U and 60X) comes with two RAID controllers, two power supplies, and two cooling units and provides dual, redundant controllers, redundant cooling, redundant power, and battery backup of the RAID controller cache. The DS4300 model 60U and 60X storage server is designed to provide maximum host- and drive-side redundancy.
  • Page 92: Additional Service Information

    36.4 to 146.8 GB. Additional service information This section provides additional service information about the DS4300 storage server. Operating specifications Table 29 on page 65 summarizes the operating specifications of the controller unit. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 93: Storage Server Components

    Table 29. DS4300 storage server operating specifications Size (with front panel and without Environment Acoustical noise emissions values mounting rails) v Air temperature: For open bay (0 drives installed) and v Depth: 59.7 cm (23.6 in.) – Storage server on: typical system configurations (14 hard v Height: 13.2 cm (5.2 in.) 10°...
  • Page 94: Ds4300 Storage Server Front Controls And Components

    Drive activity LED Each drive CRU has a green Drive activity LED. When flashing, this green LED indicates drive activity. When on continuously, this green LED indicates that the drive is properly installed. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 95: Ds4300 Dual-Controller Storage Server (Model 60U And 60X) Back View

    You can use this multipurpose handle to insert and remove a drive CRU in the bay. For information on how to install and replace drive CRUs, see the IBM TotalStorage DS4300 Fibre Channel Storage Server Installation and User’s Guide. For more information about the LEDs, see “Checking the LEDs”...
  • Page 96: Interface Ports And Switches

    You must keep the second power supply cover on to maintain proper cooling. Interface ports and switches Figure 49 on page 69 shows the ports and switches on the back of the storage server. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 97: Ds4300 Dual-Controller Storage Server (Model 60U And 60X) Interface Ports And Switches

    Ethernet Ethernet Expansion port Host port 2 Host port 2 Expansion port Serial port Serial port Host port 1 Host port 1 AC power AC power Tray ID AC power AC power connector switch switch connector switch Figure 49. DS4300 dual-controller storage server (model 60U and 60X) interface ports and switches For a similar view of the DS4300 model 6LU and 6LX, see Figure 48 on page 68.
  • Page 98: Diagnostics

    1 or 2 Gbps (the expansion port speed is still locked at 2 Gbps only). Diagnostics To diagnose fibre channel problems, use FAStT MSJ (see the IBM TotalStorage DS4000 Problem Determination Guide). To diagnose problems on the Type 1722 storage system, use the following...
  • Page 99: Checking The Leds

    Checking the LEDs The LEDs display the status of the storage server and components. Green LEDs indicate a normal operating status; amber LEDs indicate a possible failure. It is important to check all the LEDs on the front and back of the storage server when you turn on the power.
  • Page 100: Ds4300 Raid Controller Leds

    – The host loop is down, not turned on, or not connected. – An SFP failed, or the host port is not occupied. – The RAID controller circuitry failed, or the RAID controller has no power. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 101 Table 31. DS4300 RAID controller LEDs (continued) Icon Color Operating states Cache active Green v On - There is data in the RAID controller cache. v Off - One of the following situations has occurred: – There is no data in the cache. –...
  • Page 102: Cache Memory And Raid Controller Battery

    The data for a read operation from the host might be in the cache memory from a previous operation (thus eliminating the need to access the drive itself), and a write operation is completed when it is written to the cache, rather than to the drives. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 103: Ds4300 Storage Server Cache Active Led

    On the DS4300 model 6LU/6LX, you will have to stop all I/O to the storage server before you replace the battery. The steps to remove and replace the battery are included in the IBM TotalStorage DS4300 Storage Server Installation and User’s Guide.
  • Page 104: Using The Diagnostic Hardware

    The DS4300 storage server comes with an LC wrap-plug adapter and LC-LC coupler. The wrap-plug adapter and LC-LC coupler are used to perform the loopback test and to identify fibre path problems. See the IBM TotalStorage DS4000 Problem Determination Guide for more information.
  • Page 105: Symptom-To-Fru Index For Ds4300 Storage Server

    Click Select All. e. You will be prompted with a file name. Click Save As to save the events. See the problem determination maps in the IBM TotalStorage DS4000 Problem Determination Guide for more detailed procedures for problem isolation.
  • Page 106 2. RAID controller 3. SFPs 4. Drive expansion enclosures are not powered on or are not working. 5. Drives are not functional (for example, the drives are bypassed) Random errors on subsystem 1. Midplane IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 107: Parts Listing

    If the problem still persists, contact IBM support. Note: If you cannot find the problem in the Symptom-to-FRU index, test the entire system.
  • Page 108 Line Cord Jumper, High Voltage 36L8886 Cable, FRU SC-LC Adapter 19K1268 1.2-m FC copper cable (IBM TotalStorage SAN Integration Server only) 17P7508 Wrap plug (loopback adapter) 17P6918 “Power cords,” on page 135 lists required power cords for the DS4000 storage components discussed in this document by country and region.
  • Page 109: Chapter 10. Type 1742 Ds4400 Storage Server

    DS4400 storage server. General checkout Use the indicator lights and the Symptom-to-FRU index to diagnose problems. The PD maps found in the IBM TotalStorage DS4000 Problem Determination Guide provide you with additional diagnostic aids. Checking the indicator lights The DS4400 storage server indicator lights display the status of the DS4400 storage server and its components.
  • Page 110: Ds4400 Storage Server Indicator Lights

    Power supply failed or if the Power supply fault is turned off, disconnected, or not fully seated in DS4400 storage server v Overtemperature v No power to DS4400 storage server or storage subsystem (all indicator lights are off) IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 111: Indicator Lights

    Table 35. DS4400 storage server indicator lights (continued) Normal Problem Possible conditions suggested by the Indicator light Color operation indicator problem indicator Storage server Amber v Storage server fan failed. fan fault v Fan and communications module is missing, unplugged, or failed. v Circuitry failure v Overtemperature condition Controller fault Amber...
  • Page 112: Ds4400 Storage Server Raid Controller

    Normal status: On Normal status: Off Problem status: Off Problem status: On Changing status: Blinking Figure 58. DS4400 storage server battery indicator lights Table 37 on page 85 describes the battery indicator lights. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 113: Ds4400 Storage Server Fan And Communications Module Indicator Light

    Table 37. DS4400 storage server battery indicator lights Normal Problem Possible conditions suggested by the Indicator light Color operation indicator problem indicator Fault-A or Amber v Left or right battery bank failed Fault-B v Battery is either discharged or defective Full Charge-A Green v Left or right battery bank is not fully...
  • Page 114: Ds4400 Storage Server Power Supply Indicator Light

    Mini-hub indicator lights Figure 61. DS4400 storage server mini hub indicator lights Table 40 on page 87 describes the indicator light status when there are fibre channel connections between host-side and drive-side mini hubs. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 115: Ds4400 Storage Server Host-Side And Drive-Side

    Table 40. DS4400 storage server host-side and drive-side mini hub indicator lights Normal Problem Possible condition indicated by Icon Indicator light Color operation indicator the problem indicator Speed Green On for 2 Gb Light on indicates data transfer Off for 1 Gb rate of 2 Gb per second.
  • Page 116 However, the drive-side mini hub bypass indicator light will be lit when there is one functioning SFP module installed in the mini hub port and the mini hub has no fibre channel cables connected to it. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 117: Using The Diagnostic Hardware

    The DS4400 storage server comes with a wrap-plug adapter and LC coupler. The wrap-plug adapter and LC coupler are used to identify Fibre channel path problems. The loopback and sendEcho tests are described in the IBM TotalStorage DS4000 Problem Determination Guide.
  • Page 118: Parts Listing

    If the problem still persists, contact IBM support. Parts listing Figure 62 and the following table provide a parts listing for the type 1742 DS4400 storage server. Figure 62. DS4400 storage server parts listing IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 119 Index DS4400 storage server (Type 1742) 175-Watt Power Supply 01K6743 Mini hub Card Assembly 19K1270 Optical Cable - 1 Meter 19K1265 Optical Cable - 5 Meters 19K1266 Optical Cable - 25 Meters 19K1267 LC-SC Adapter Cable 19K1268 Short Wave SFP Module 19K1280 Long Wave SFP Module 19K1281...
  • Page 120 IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 121: Chapter 11. Type 1742 Ds4500 Storage Server

    For the latest list of compatible devices, see the ServerProven Web site at: www.pc.ibm.com/us/compat/nos/cert.shtml General checkout Use the indicator lights and the Symptom-to-FRU index to diagnose problems. The PD maps found in the IBM TotalStorage DS4000 Problem Determination Guide provide you with additional diagnostic aids. © Copyright IBM Corp. 2004...
  • Page 122: Checking The Indicator Lights

    Upgrade the DS4000 Storage Manager host software in the host servers and the management station to version 8.41 or later. (It is recommended that you update DS4000 Storage Manager to version 9.1.) See the IBM TotalStorage DS4000 Storage Manager Installation and Support Guide for your operating system.
  • Page 123: Ds4500 Storage Server Indicator Lights

    Power Green light indicates power is on. Normal status: On Problem status: Off Power supply Amber light indicates a power supply fault. TotalStorage Normal status: Off Problem status: On Amber light indicates a fan fault. Normal status: Off Problem status: On Controller Amber light indicates a controller fault.
  • Page 124: Ds4500 Raid Controller Indicator Lights

    If any status indicator lights are lit and the lights, not depending on the depending on controller is not offline, a memory fault including condition the condition indicates that the controller FRU failed. Heartbeat) IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 125: Ds4500 Storage Server Battery Indicator Lights

    Table 43. DS4500 RAID controller indicator lights (continued) Normal Problem Possible conditions suggested by the Indicator light Color operation indicator problem indicator Always use the storage management software to identify the failure. There are eight status lights (the Heartbeat and seven others) that glow in various patterns, depending on the controller status.
  • Page 126: Ds4500 Storage Server Fan And Communications Module Indicator Light

    Normal status: On Normal status: On Problem status: Off Problem status: Off Figure 67. DS4500 storage server power supply indicator light Table 46 on page 99 describes the power supply indicator light. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 127: Ds4500 Storage Server Mini Hub Indicator

    Table 46. DS4500 storage server power supply indicator light Normal Problem Possible conditions suggested by the Indicator light Color operation indicator problem indicator Power supply Green v No power to DS4500 storage server v No power to storage subsystem v Power supply failed or is turned off v Overtemperature condition Always use the storage management software to identify the failure.
  • Page 128 If one functioning SFP module is installed in the drive-side mini hub port and no fibre channel cable is connected to it, the loop good indicator light will be lit. v Drive enclosure failed (drive-side mini hub only). IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 129: Using The Diagnostic Hardware

    The DS4500 storage server comes with a wrap-plug adapter and LC coupler. The wrap-plug adapter and LC coupler are used to identify fibre path problems. The loopback and sendEcho tests are described in the IBM TotalStorage DS4000 Problem Determination Guide.
  • Page 130 2. Check for overheating. Wait ten minutes for the power supply CRU to cool down. 3. Power supply CRU Power Supply CRUs LED 1. DC power harness are on, but all other CRU LEDs are off. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 131: Parts Listing

    If the problem still persists, contact IBM support. Parts listing Figure 69 and the following table provide a parts listing for the DS4500 storage server.
  • Page 132 Rail Kit 37L0085 Line Cord, US 6952300 LC Wrap Plug ASM 24P0950 “Power cords,” on page 135 lists required power cords for the DS4000 storage components discussed in this document by country and region. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 133: Chapter 12. Ibm Totalstorage Fastt Exp15 And Exp200 Storage Expansion Units

    IBM PC/Netfinity Server Hardware Maintenance Manual. You can use the following is a list of problems and references to diagnose the IBM FAStT EXP15 Type 3520 and FAStT IBM EXP200 Type 3530 storage expansion units.
  • Page 134: Performing A Shutdown

    Height: 13.2 cm (5.2 in.) Height: 12.8 cm (5 in.) Width: 48.2 mm (18.97 in.) Width: 44.7 mm (17.6 in.) Weight Typical expansion unit as shipped: 39 kg (86 Typical expansion unit as shipped: 22.5 kg (49.5 lb) IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 135 Sound pressure levels in your location might exceed the average 1-meter values stated because of room reflections and other nearby noise. Chapter 12. IBM TotalStorage FAStT EXP15 and EXP200 Storage Expansion Units...
  • Page 136: Symptom-To-Fru Index

    Symptom-to-FRU index Note: The PD maps found in the IBM TotalStorage DS4000 Problem Determination Guide provide you with additional diagnostic aids. Use Table 50 to find solutions to problems that have definite symptoms. Table 50. Symptom-to-FRU index for FAStT EXP15 and FAStT EXP200 storage expansion units...
  • Page 137 Note: If you cannot find the problem using this Symptom-to-FRU Index, test the entire system. “Power cords,” on page 135 lists required power cords for the DS4000 storage components discussed in this document by country and region. Chapter 12. IBM TotalStorage FAStT EXP15 and EXP200 Storage Expansion Units...
  • Page 138 IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 139: Chapter 13. Ibm Totalstorage Fastt Exp500 Storage Expansion Unit

    Chapter 13. IBM TotalStorage FAStT EXP500 Storage Expansion Unit Note: The PD maps found in the IBM TotalStorage DS4000 Problem Determination Guide provide you with additional diagnostic aids. The IBM TotalStorage FAStT EXP500 storage expansion unit is compatible with the...
  • Page 140 2. Check the system documentation for all the hardware devices you intend to turn on and determine the proper startup sequence. Note: Be sure to turn on the IBM FAStT EXP500 before you turn on the server. 3. Turn on the power to each device, based on the startup sequence.
  • Page 141: Performing An Emergency Shutdown

    Standard expansion unit as shipped: 25 kg (54.5 lbs) v Typical expansion unit fully loaded: 35.5 kg (78 lbs) Electrical input v Sine-wave input (50 to 60 Hz) is required Chapter 13. IBM TotalStorage FAStT EXP500 Storage Expansion Unit...
  • Page 142 Sound pressure levels in your location might exceed the average 1-meter values stated because of room reflections and other nearby noise. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 143: Symptom-To-Fru Index

    Symptom-to-FRU index Note: The PD maps found in the IBM TotalStorage DS4000 Problem Determination Guide provide you with additional diagnostic aids. Use Table 51 to find solutions to problems that have definite symptoms. Table 51. Symptom-to-FRU index for FAStT EXP500 storage expansion unit...
  • Page 144: Parts Listing

    Figure 70 and the following table provide a parts listing for the FAStT EXP500 storage expansion unit. Figure 70. FAStT EXP500 storage expansion unit parts list Index System (IBM FAStT EXP500 storage expansion unit - Type 3560, FRU No. Model 1RU) Rail Kit Left/Right (Model 1RU)
  • Page 145 Index System (IBM FAStT EXP500 storage expansion unit - Type 3560, FRU No. Model 1RU) Midplane/Frame (Model 1RU) 37L0104 Note: The midplane board and frame are replaced as a unit. If either part is needed, order the above FRU. Decorative Bezel (Model 1RU)
  • Page 146 IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 147: Chapter 14. Ibm Storage Area Network Data Gateway Router (2108-R03)

    Chapter 14. IBM Storage Area Network Data Gateway Router (2108-R03) Note: The PD maps found in the IBM TotalStorage DS4000 Problem Determination Guide provide you with additional diagnostic aids. Service Aids The SAN Data Gateway (SDG) Router service capabilities include the following: v LED indicators v Power-on–self-test (POST)
  • Page 148: Post

    Service Guide for a description of all the commands. Table 53. SDG Router service port commands Group Description Page diagBoot Used to transition the SDG Router from normal operation to Diagnostic mode (see normalBoot below) IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 149 SDG Router to start using the special diagnostic startup script, ffs0:mt/diagnstk.rc. It renames the persistent map file config/device.map as config/device.bak. Finally, diagBoot issues a reboot command to put the changes into effect. Chapter 14. IBM Storage Area Network Data Gateway Router (2108-R03)
  • Page 150 Waiting for login: Firmware is attempting port and process logins with all loop ports. v Ready: Indicates that the interface is connected, operational and ready to process SCSI commands. Any other value indicates intermediate states or interface failure. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 151 6 2 0 0QUANTUM Powerstor L200 001E JW81477118 8 2 1 0QUANTUM DLT7000 2150 CX919S5223 value =6 =0x6 Router > fcShowNames The fcShowNames command displays the node and port names (addresses) of the fibre channels. Chapter 14. IBM Storage Area Network Data Gateway Router (2108-R03)
  • Page 152 Scanning SCSI IO Modules... Checking memory sizes... MemSize PCI-0 is 64 Mbytes ...Done value = 0 = 0x0 Router > help The help command displays a list of the shell commands, as the following example shows. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 153 Router > hlthChkHelp hlthChkIntervalGet - Show Check Interval hlthChkIntervalSet <interval> - Set Check Interval hlthChkLevelGet - Show Check Level hlthChkLevelSet <level> - Set Check Level hlthChkNow - Run Health Check Now hlthChkNow Chapter 14. IBM Storage Area Network Data Gateway Router (2108-R03)
  • Page 154: Sdg Router Event Log Levels

    000007 0d:00h:00m:08s:18t -- Target device added: index 9, handle 0xc1f9e090 000008 0d:00h:00m:08s:18t -- Target device added: index 10, handle 0xc0ad2590 000009 0d:00h:00m:08s:28t -- SCSI 2: New Device at Id 6, Lun 0 value = 0 = 0x0 Router > IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 155 The SDG Router maintains a cross-reference map of device addresses. You can display Information about the presently attached and available devices in the map by using the mapShowDevs command. Chapter 14. IBM Storage Area Network Data Gateway Router (2108-R03)
  • Page 156 The SDG Router starts a reset cycle only after all pending data has been successfully written to the flash file system. Router > reboot scsiRescan [channel] IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 157 0 0 IBMAS400 DFHSS4W 4545 | 12/15 16 S W Q SCSI Initiator Channel 2: 0xc0ed3900 ID LUN Vendor Product Rev | Sync/Off Width ---------------------------|------------ 4 0 IBM 0357011 5324 | 25/15 16 S W 4 1 IBM 0357011 5324 | value = 0 = 0x0 Router >...
  • Page 158: Sdg Router Showbox Command Output

    FC Node WWN: 10000060.45160104 value =0 =0x0 Router > sysVpdShow or sysVpdShowAll The sysVpdShow command displays vital product data (VPD) information. The VPD for the SDG Router includes such items as serial numbers and installed memory sizes. IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 159 EC Engineering change (EC) level for the system board: up to 16 characters RID RID tag identifier: up to 16 characters The sysVpdShowAll command shows more information and includes product data for the fibre channel PMC card, as the following example shows. Chapter 14. IBM Storage Area Network Data Gateway Router (2108-R03)
  • Page 160 Idx Tdev Vendor Product Rev | Type Specific ------------------------------|----------------------------------- 0 0xc194a400 PATHLGHT SAN Router Local 0252 | Cmd/Cntrl Status 0h 2 0xc1ffc390 IBM 03570C11 5324 | Tape: Blk Size 32768 , flags 7h 3 0xc1ffc290 IBM 03570C11 5324 | Changer: flags 7h value =4 =0x4 Router >...
  • Page 161: Diagnostics

    You can also run FAStT MSJ to verify if the SDG Router is being detected. However, you cannot run the diagnostics (Loopback and Read/Write Buffer test) on the SDG Router. 2. From the service terminal, type fcSlotTest 1 Chapter 14. IBM Storage Area Network Data Gateway Router (2108-R03)
  • Page 162 1. Obtain the SDG Router Ethernet network parameters from the customer. Configure the Ethernet port host name, address, routes, and enable the Ethernet. See the IBM TotalStorage DS4000 Product Installation Guide. 2. Attach the Ethernet loopback plug to the Ethernet port.
  • Page 163: Appendix. Power Cords

    The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
  • Page 164 Cuba, Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Jamaica, Mexico, Micronesia 6952301 125V/10A (Federal States of), Netherlands Antilles, Nicaragua, 1.8M Panama, Peru, Philippines, Saudi Arabia, Taiwan, Thailand, Turks and Caicos Islands, United States, Venezuela IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 165: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.
  • Page 166: Important Notes

    Unless otherwise stated, IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
  • Page 167: Chinese Class A Compliance Statement

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
  • Page 168: Taiwan Electrical Emission Statement

    IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
  • Page 169: Glossary

    If you do not find the term you are looking for, advanced technology (AT) bus architecture. A bus see the IBM Glossary of Computing Terms located at standard for IBM compatibles. It extends the XT bus the following Web site:...
  • Page 170 AT-attached. Peripheral devices that are compatible concurrent download. A method of downloading and with the original IBM AT computer standard in which installing firmware that does not require the user to signals on a 40-pin AT-attached (ATA) ribbon cable stop I/O to the controllers during the process.
  • Page 171 Extended Industry Standard Architecture (EISA). A interface (FC-SCSI) hardware path ID. It is required to bus standard for IBM compatibles that extends the be the same for all SCSI targets logically connected to Industry Standard Architecture (ISA) bus architecture to an FC adapter.
  • Page 172 Industry Standard Architecture (ISA). Unofficial carried out in the same order on the secondary logical name for the bus architecture of the IBM PC/XT drives as they are on the primary logical drives, personal computer. This bus design included expansion preventing data on the secondary logical drives from slots for plugging in various adapter boards.
  • Page 173 (IDE). A disk drive logical partition is the same size as the physical interface based on the 16-bit IBM personal computer partitions in its volume group. Unless the logical Industry Standard Architecture (ISA) in which the volume of which it is a part is mirrored, each logical...
  • Page 174 A device can contain one or more worldwide name. It can act as an originator or a ports. responder. portable document format (PDF). A standard specified by Adobe Systems, Incorporated, for the IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 175 RVSD. See recoverable virtual shared disk. program temporary fix (PTF). A temporary solution SAI. See Storage Array Identifier. or bypass of a problem diagnosed by IBM in a current unaltered release of the program. SA Identifier. See Storage Array Identifier.
  • Page 176 SSA. See serial storage architecture. switch group. A switch and the collection of devices connected to it that are not in other groups. static random access memory (SRAM). Random access memory based on the logic circuit know as IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 177 switch zoning. See zoning. Presumably, the actual recipient is a software application running at the IP address and listening to synchronous write mode. In remote mirroring, an the port. option that requires the primary controller to wait for the acknowledgment of a write operation from the TSR program.
  • Page 178 IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 179: Index

    89 SM concepts guide xvii DS4400 Storage Server library xix hardware installation process xvii SM installation and support guide for DS4500 Fibre Channel Storage Server hardware maintenance and problem Linux xvii library xviii determination xvii © Copyright IBM Corp. 2004...
  • Page 180 DS4100 Storage Server xx DS4300 Fibre Channel Storage Server xx DS4400 Fibre Channel Storage Server xix DS4500 Fibre Channel Storage Server xviii related documents xxii verify server operation w/ LEDs xvii web sites, related xxv IBM TotalStorage DS4000: Hardware Maintenance Manual...
  • Page 181 Thank you for your responses. May we contact you? h Yes h No When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. Name...
  • Page 182 Readers’ Comments — We’d Like to Hear from You Cut or Fold Along Line GC26-7702-00 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
  • Page 184 Printed in USA GC26-7702-00...