Inter-Tel AXXESS Administrator's Manual page 88

AXXESS System Hardware
INTER-TEL AXXESS ADMINISTRATOR'S GUIDE – Issue 5.1, March 2000
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The data device can be used for initiating a data call, without the use of a keyset. The user
causes the modem to select a trunk or intercom channel and dial the desired number.
The data device can dial an extension number or a trunk access code followed by a pause and
then a telephone number. As soon as the data device comes off hook, the DATA key is lit at the
associated keyset(s) to indicate that the data port is busy. The key remains lit until the data
device finishes dialing (outside call) or the station user answers (intercom call). This protects
the call during dialing to ensure that the dialing is not interrupted. A keyset user who attempts
to transfer another data call to the data device or pick up the data call while the key is lit will
hear a burst of reorder tone.
When a data device places an intercom call, the call is placed in the non-handsfree mode. (This
can be changed in database programming, if desired, by disabling the Ring Intercom Always
flag.) The incoming intercom call to the destination station from the data device appears as a
normal intercom call with the usual displays and tones.
If an extension number is dialed and that station is in do-not-disturb, the user will hear do-not-
disturb tone through the data device's speaker (if it has one). Whenever continuous busy, reor-
der, or do-not-disturb tone is sent by the system, the Inactivity Alarm timer is registered. The
DATA key is lit while the tones are present. If the timer expires before the data device hangs
up, off-hook alarm tone is sent, and the DATA key flutters fast until the device hangs up. Note
that once the DATA key begins fluttering, the voice path on the keyset attached to the data port
module is released and can be used for other call processing applications. (Note that the
absence of a lamp, or of a DATA key, will not interfere with these timing parameters, but the
user will not have a visual indication of them.)
If the data port places an outside call, the system performs toll restriction using the data port's
class-of-service. If an illegal extension number or access code is dialed, the user will hear reor-
der tone through the data device's speaker. (Call cost information for a data call is displayed on
an associated keyset only when the data call is connected to a keyset's primary voice path.)
If an attempt is made to initiate a data call from the data device when the required voice path is
not available (the secondary voice path of the attached keyset is busy), the data device will not
receive dial tone. The activity on the keyset's secondary voice path continues uninterrupted.
T
O PLACE A DATA CALL USING THE DATA DEVICE
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The data device can be called directly (intercom or outside calls) and receive transferred calls
via its extension number.
When a call is placed directly or transferred to the device's intercom number, the data device
will receive ring signal. If the data device does not have auto-answer capability, the user must
manually answer the call using the data device. (Transferring a call to the data device using the
DATA key places the call without providing ring voltage to the data device. The user must
manually cause the data device to answer the call.)
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Operate the data device according to the manufacturer's instructions. The device must
be able to come off hook and answer the incoming call.
If you wish to return the active data call to your primary voice path, press the flutter-
ing DATA key. The call cost and elapsed time of the data call are displayed.
Following the procedures of your data device's communications software, instruct the
device to come off hook and dial the extension number, or a trunk access code and the
telephone number, of the data device to be called. The call will be processed and will be
automatically connected when answered. The DATA key is lit until dialing is com-
pleted, then it flutters.
Operate the data device according to the manufacturer's instructions.
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Station Instruments