Inter-Tel AXXESS Administrator's Manual page 126

AXXESS System Features
INTER-TEL AXXESS ADMINISTRATOR'S GUIDE – Issue 5.1, March 2000
When ARS is selected, the user dials the number (including the area code, if needed), and the
system does the following:
(1)
(2)
(3)
(4)
(5)
When ARS is used, the station user hears dial tone when the feature code is entered (manually
or automatically using a Call key, the ARS key, or the OUTGOING key). The user then dials
the number and hears silence until the trunk is seized and dialing is completed. (The user will
not hear the digits being dialed.) The call appears under an available Call key or trunk key.
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Checks the dialed number and matches the dialing pattern to a route group: The
system checks the route groups in numerical order and selects the first group that
applies to the dialing pattern of the number that was dialed. NOTE: If the Emergency
Call feature is programmed to use ARS, the emergency calls will always go through
Route Group 1, regardless of route group programming.
Selects a facility group: If all of the trunks are busy, and the station is enabled for ARS
camp on, the call will camp on to the facility group until a trunk is available.
Checks for toll restrictions and outgoing access: Before the number is modified by
the facility group's dial rules, the system checks the station toll restrictions and outgoing
access to determine whether the call is allowed. (All calls placed using ARS are toll
restricted, regardless of whether the selected trunk is subject to toll restriction. How-
ever, Emergency Call feature calls are never toll restricted.) If allowed, the system con-
tinues to the next step. If not allowed, the system sends reorder tones and the call is not
placed.
Adds or deletes digits according to the facility group chosen: Each facility group has
a programmed set of dial rules that tell the system what to dial. For example, if the
selected route group requires that the number contain "1" but no area code, the dial
rules include the 1 and drop the area code.
Dials the modified telephone number: If the number is allowed, the system seizes an
idle trunk in one of the selected trunk groups, waits for the Dialing Wait After Connect
timer to expire, and then dials.
AUTOMATIC ROUTE SELECTION EXAMPLE
1
Station user enters 1234
account code and dials
1-602-961-9000
AXXESS
CO
OUTGOING CALL
DIALED =
1-602-961-9000-1234
2
ARS does the following:
•
Checks the number and
finds dialing pattern 602+
in Route Group 2.
•
Selects a facility group
with an available trunk.
•
Checks toll restriction and
outgoing access.
•
Uses dial rules to modify
the number:
Echo 3 Digits After Toll
Echo Local Address
Add Account Code
•
Dials the modified num-
ber.
Automatic Route Selection (ARS)