Intercom Calls; Programming For Private Intercom Calls - Inter-Tel AXXESS Administrator's Manual

INTERCOM CALLS

NOTE FOR SINGLE-LINE SET USERS: When the procedures tell you to hookflash,
quickly press and release the hookswitch. If you press the hookswitch to hang up, hold it
down until the SL Hookflash Maximum timer expires (default value is 1.2 seconds); other-
wise, the system recognizes it as a hookflash.
The intercom can be used to place station-to-station calls that can be answered handsfree. Or, it
can be used to place private (non-handsfree) calls. A station user that reaches a busy station
can camp on, request a callback (queue), leave a message, or use the Off-Hook Voice
Announce feature (if enabled). Other features that apply to both outside and intercom calls, as
described later in this section of the manual, include placing calls on hold, call waiting, call
transfer, reverse transfer, and call forwarding.
The network allows handsfree intercom calls when calling from one node to another, unless the
call camps on to the node before being sent to the other node.

PROGRAMMING FOR PRIVATE INTERCOM CALLS

A station user can place private (non-handsfree) intercom calls by pressing the pound (#) key
before dialing the extension number. Or, the station can be programmed to always send and/or
receive private calls using the Ring Intercom Always or Handsfree Disable features.
Ring Intercom Always
A station user can always place private calls by programming the station with the Ring Inter-
com Always feature code. While this feature is enabled, the called party hears repeating double
tones and must lift the handset (or press the SPKR key, ANSWER key, or IC key) to answer.
(If the station does not have an IC key, the call will appear under a Call key.)
In the default database, all single-line stations have this feature enabled.
T
O TURN RING INTERCOM ALWAYS ON OR OFF
Keyset Handsfree Enable/Disable
A keyset user can always receive private calls by disabling the keyset Handsfree Answering
feature using the Handsfree On/Off feature code, as described in the following paragraph. The
keyset user hears repeating double tones when receiving an intercom call and must lift the
handset (or press the SPKR, ANSWER, or IC key) to answer while Handsfree Mode is dis-
abled.
T
O ENABLE OR DISABLE HANDSFREE MODE
Intercom Calls
INTER-TEL AXXESS ADMINISTRATOR'S GUIDE – Issue 5.1, March 2000
Keyset: While on hook, enter the Ring Intercom Always On/Off feature code (377).
The display shows RING IC ALWAYS ON (or OFF).
Single-Line Set: Lift the handset. Enter the Ring Intercom Always On/Off feature
code (377).
While on hook, enter the Handsfree On/Off feature code (319). The display shows
HANDSFREE MODE ON (or OFF).
AXXESS System Features
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