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Inter-Tel 8600 User Manual

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Model 8600
Inter-Tel Protocol Mode
User Guide

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   Summary of Contents for Inter-Tel 8600

  • Page 1

    Model 8600 Inter-Tel Protocol Mode User Guide...

  • Page 3

    UICK REQUENTLY These are the basic instructions for the most frequently used telephone and voice mail features for Inter-Tel endpoints. For detailed information about these and other features, refer to the complete instructions in the appropriate user guide. LACING AN NTERCOM Dial an extension number.

  • Page 4

    . (Six-line display model users must then select a menu button.) Do one of the following: • To forward to an outside telephone number: Select an outside line and dial a telephone number. • To forward to an extension number: Dial the extension number.

  • Page 5

    RANSFERRING A Press TRANSFER Dial the desired extension or telephone number. Wait for an answer, announce the call, and then hang up. If the number is busy, there is no answer, or the transfer is refused, press or the flashing button to return to the caller. (Press SPKR mode.)

  • Page 6

    CCESSING OICE Access your mailbox as described on If E-Mail Reader is enabled for your mailbox, say “Voice Mail” or press If E-Mail Reader is not enabled for your mailbox, skip this step. Select one of the following: • Say “New” or press •...

  • Page 7

    ESSAGE PTIONS Below is a summary of the options you can use when accessing messages, after playing messages, and when recording voice mail messages. LISTENING TO MSG AFTER MSG PLAYS LEAVING MSG Back Up Replay the Replay the message message Pause Reply to the Append the...

  • Page 8

    EMOTE EATURE CCESS Remote Feature Access allows you to change your station password, place your endpoint in Do-Not-Disturb mode, and forward calls from another endpoint or through a special dial-up line. If you do not hear a tone after each step, or if you hear repeating tones, you have made a mistake or the feature is restricted.

  • Page 9

    Inter-Tel, Inc. as a guide for end-users. It pro- vides information necessary to use the Model 8600 endpoint. The contents of this user guide, which reflect current Inter-Tel standards, are subject to revision or change without notice.

  • Page 10

    For appro- priate disposal and recycling instructions, contact your local recycling authority or Inter-Tel provider. The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) was established by the European Union to minimize negative impact on the environment, control hazardous substances, and curtail landfill expansion by using the best available recovery and recycling techniques.

  • Page 11

    Using Reminder Messages ..........39 ©Inter-Tel, Inc. March 2006 printed in US...

  • Page 12

    CONTENTS MOVING ON ............41 Introduction .

  • Page 13: Finding Your Way

    Software Compatibility ....... . 11 ® Inter-Tel Model 8600 User Guide (ITP Mode) PAGE...

  • Page 14

    ELCOME Your new Model 8600 endpoint provides access to several features, each of which is described in this guide. The Model 8600 endpoint supports two different modes of network protocols, and can operate in either Inter-Tel Protocol (ITP) mode or Session Initiation Protocol (SIP) mode.

  • Page 15

    Dialpad Buttons: Allow you to enter numbers and letters. • Feature Buttons: Provide quick access to various telephone and voice mail fea- tures. NOTE: The Model 8600 does not have an external microphone. Internal Speaker (Underneath Handset) Answer Hearing Aid-Compatible...

  • Page 16: Message Indicator Lamp

    Put a call on hold. Transfer a call. Place a conference call. Leave or listen to a message. Forward calls to the specified number. Enable/disable Do-Not-Disturb mode. button. The Message Indicator lamp flashes when- ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 17: Power Requirements

    Endpoint Connectors The Model 8600 endpoint has a jack located on the back of the endpoint used to con- nect a handset or headset. In addition to the handset/headset jack, the Model 8600 has a LAN connector required for an IP endpoint. Two light-emitting diodes (LEDs) on the LAN/Power jack indicate link status and the speed of the connection.

  • Page 18

    Software and Firmware Updates Your endpoint comes pre-installed with Inter-Tel-provided firmware that allows it to communicate with the telephone system. Firmware is software that is embedded in a hardware device (e.g., your endpoint) that allows it to operate. Endpoints may require updates when a new version of software or firmware is available.

  • Page 19

    BOUT OICE Voice mail is an application that is part of the Inter-Tel voice processing system. Using voice mail, you and other callers can send and receive recorded messages from any supported endpoint on the system. To use voice mail features, each user (or sub- scriber) is assigned a mailbox, which usually corresponds to the extension number assigned to your endpoint.

  • Page 20

    Changing the message search order (see • Programming remote messaging (see • Screening calls (see • Using the voice mail directory (see page page page page page page page page page page page page page page page ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 21: Enterprise Messaging

    Enterprise Messaging Enterprise Messaging (EM) is the Inter-Tel messaging system that uses industry-stan- dard protocols for communication and messaging. EM unifies communication and messaging by providing access to voice mail, fax, and e-mail messages in your mail- box. The EM system provides voice mail users with the following advanced messag- ing features: •...

  • Page 22

    You can temporarily disable ASR for the current call by selecting option eight from the main menu. to indicate to the system that you have finished entering digit. ® Inter-Tel page 71). For security Model 8600 User Guide (ITP Mode)

  • Page 23

    EE AND As you can see, your Model 8600 and telephone system come equipped with many features. To help you understand what everything means, it is recommended that you read the following information before you use your endpoint: • A red lamp indicates that a call is ringing, holding, or active on your endpoint.

  • Page 24

    ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 25: Getting Started

    Using Reminder Messages ......39 ® Inter-Tel Model 8600 User Guide (ITP Mode) PAGE...

  • Page 26

    NTRODUCTION Now that you know what your Model 8600 endpoint can do, it’s time to start using it. In this section, you’ll learn how to make and receive calls, transfer calls, retrieve voice mail messages, and much more. DJUSTING Your Model 8600 has an adjustable base that allows you to tilt your endpoint to enhance the viewing angle.

  • Page 27: Initializing Your Mailbox

    You can skip this introduction by saying “Skip” or by pressing ® Inter-Tel Model 8600 User Guide (ITP Mode) to identify yourself as a subscriber. when you are done. The messaging system plays back your to accept the entry or say “Erase” or press again to accept the name.

  • Page 28: Recording Your Personal Greetings

    Depending on how your system is programmed, the system greeting may also include, “After the tone, please record your message. When finished, you may hang up to deliver the message or press pound for more options.” to return to the operator) ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 29: Recording Your Voice Mail Directory Name

    Then say “Accept” or press accept your recorded name. Hang up. ® Inter-Tel Model 8600 User Guide (ITP Mode) page to select the Personal Options Menu. to record or change your personal greeting. to record and/or enable your primary greeting.

  • Page 30: Intercom Calls, Placing Intercom Calls

    ECEIVING Making and receiving calls is the basic purpose of any endpoint. With your Model 8600, you can make/receive intercom and outside calls and make emergency calls. Consult your system administrator and your local Inter-Tel servicing company for important information about dialing emergency services from your Model 8600 before you begin using it.

  • Page 31: Receiving Intercom Calls

    If the handsfree feature is disabled, you can press the handset to respond to the caller. NOTE: Because the Model 8600 does not have an external microphone, you must use the handset to respond to the caller. ® Inter-Tel Model 8600 User Guide (ITP Mode) and then hang up.

  • Page 32: Outside Calls, Placing Outside Calls

    Outside Calls With outside calls, you can talk to people who aren’t members of your telephone sys- tem. When you make an outside call, however, you must dial any area codes or long distance digits that your telephone company requires.

  • Page 33: Receiving Outside Calls, Emergency Calls, Call Waiting

    To make an emergency call: Dial A call is automatically placed to the preset emergency number. Consult your system administrator and your local Inter-Tel servicing company for important information about dialing emergency services from your Model 8600 before you begin using it.

  • Page 34

    To place an outside call on System Hold: Press and dial Hang up or place another call. To return to a call that is on hold: Lift the handset and press page 25). Inter-Tel ® Model 8600 User Guide (ITP Mode)

  • Page 35: C Onference C Alls

    Then hang up when you are ready to complete the transfer. ® Inter-Tel Model 8600 User Guide (ITP Mode) ALLS to put the call on hold. . This places the conference on hold and hang up. This removes your .

  • Page 36: T Ransferring C Alls, To Another Extension, To Voice Mail, To An Outside Number

    Although transferring calls is considered a basic function of an endpoint, your Model 8600 endpoint has many advanced options for this feature. With your endpoint, you can transfer a call to another extension, voice mail, or even an outside line.

  • Page 37

    If the Group Call Pickup feature is enabled, you can pick up a call ringing at any station in a hunt group by dialing the hunt group’s extension number. ® Inter-Tel Model 8600 User Guide (ITP Mode) page 64) where the call is ringing...

  • Page 38: F Orwarding C Alls, Manual Call Forwarding

    Do one of the following: • To forward to an outside telephone number: Select an outgoing line and dial a telephone number. • To forward to an extension number: Dial the extension number.

  • Page 39: Automatic System Forwarding, Redirect Call

    Automatic System Forwarding allows your system administrator to route calls based on the type of call and the status of your telephone. Although you cannot program the path of a system forward, you can enable or disable this feature on your endpoint.

  • Page 40

    NOTE: If your headset has a power-saver mode, make sure the system administrator has the Headset Connect Tone flag enabled in the telephone system. If this flag is not enabled, you may miss the first few seconds of incoming calls.

  • Page 41: Leaving Messages, Retrieving Messages

    To cancel a waiting message: Press ® Inter-Tel Model 8600 User Guide (ITP Mode) UTTON button and the message indicator . A call is automatically placed to the endpoint or button, you can let and hang up.

  • Page 42

    See during any voice mail operation will to skip the system-generated voice prompts Inter-Tel to identify yourself as a . If you do not page 45 to skip the person’s introduc- ® Model 8600 User Guide (ITP Mode)

  • Page 43

    ISABLING AND NABLING If your telephone system uses Enterprise Messaging (EM), your mailbox may have the Automatic Speech Recognition (ASR) feature enabled. When ASR is enabled for your mailbox, you have the option of issuing a spoken command or pressing a dialpad button.

  • Page 44: Listening To Messages

    (Say “Continue” or press to skip ahead. to lower the volume. to play the message envelope. to raise the volume. to save the new message in your mailbox. to delete the message. Inter-Tel to continue.) ® Model 8600 User Guide (ITP Mode)

  • Page 45

    If the user is not available, you will have the option of leaving a voice mail message. If the telephone number is not available, you cannot reply to the mes- sage. • Say “Forward” or press scriber.

  • Page 46: Recovering Deleted Voice Mail Messages

    ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 47: Recording And Sending Voice Mail Messages

    “Special Delivery Options” menu after sending the message to the first recipient (see page 36 ® Inter-Tel Model 8600 User Guide (ITP Mode) page to accept the subscriber’s name. to start over. to access the following options: to send the message and return to the voice mail to cancel the recording.

  • Page 48

    “priority.” (This will to cancel delivery options. to send the message and return to voice mail and then enter the next to send the message or press Inter-Tel to exit and return to voice mail ® Model 8600 User Guide (ITP Mode)

  • Page 49: Canceling Unheard Voice Mail Messages

    “No” to cancel the request to delete the message. Hang up. ® Inter-Tel Model 8600 User Guide (ITP Mode) page to confirm the mailbox you are selecting. Voice mail will to replay the message. to add to the message.

  • Page 50

    DND message you have selected. Your telephone system can have up to 20 different DND messages, each of which can be changed by the system administrator, installer, or programmer. Your trainer or sys- tem administrator will give you a list of the programmed DND messages.

  • Page 51

    If you are on a call, you still hear the tones. Your telephone system can have up to 20 different reminder messages, each of which can be changed by the system administrator, installer, or programmer. Your trainer or system administrator will give you a list of reminder messages for your system.

  • Page 52

    ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 53: Table Of Contents

    ACD Hunt Groups ....... . . 64 ® Inter-Tel Model 8600 User Guide (ITP Mode) PAGE...

  • Page 54: Changing Volume Levels, Selecting A Ring Tone

    • OR, Dial 1-9 to select a specific tone. When you hear the tone you want, press REFERENCES for no ringing. to scroll to the desired tone. Inter-Tel (the or lift and replace the handset. ® Model 8600 User Guide (ITP Mode)

  • Page 55: Enabling Background Music, Changing Keymaps, Enabling Automatic Call Answer

    Enabling Background Music If your telephone system is equipped with a music source, you can listen to music through your speaker. To enable or disable background music: Dial Changing Keymaps Keymaps identify where feature buttons appear on your endpoint. While all endpoints are programmed with a standard keymap, some endpoints have alternate keymaps (ask your system administrator).

  • Page 56: Changing The Language, Returning To Default Operation

    Changing the Language When your telephone system is installed, the system administrator can choose two of four different languages (American English, British English, Japanese, or Spanish) as the primary and secondary languages. You can then change the toggle between the primary and secondary languages.

  • Page 57: Changing Your Mailbox Password

    Say “Accept” or press press to erase and re-enter your password. Hang up. ® Inter-Tel Model 8600 User Guide (ITP Mode) REFERENCES 15). for ASR guidelines. page to select the Personal Options Menu. when you are done. The messaging system plays back your...

  • Page 58: Changing The Voice Mail Message Envelope

    Per- to disable the entire envelope and return to the Per- to accept the changes. to return to the Personal Options Menu. ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 59: Changing The Call Screening Transfer Method

    • Say “Cancel” or press making changes. Hang up. ® Inter-Tel Model 8600 User Guide (ITP Mode) page to select the Personal Options Menu. for More Options. . The system tells you what your current transfer to select unannounced transfers.

  • Page 60: Programming A Fax Destination, Changing The Message Search Order

    Programming a Fax Destination With the Inter-Tel voice processing system, when you specify a fax destination num- ber for your mailbox, callers can access your mailbox to send a fax to your fax machine. To change your fax destination number: Access your mailbox as described on Say “Personal”...

  • Page 61: Programming Remote Messaging

    With Remote Messaging, you can program voice mail to call you when your mailbox receives new voice mail messages. Using a “cascade” (a series of up to nine telephone numbers), voice mail will call each number until it successfully connects to a device (e.g., pager, answering machine, etc.).

  • Page 62

    . Then say or enter the times you want the message noti- for AM. for PM. . You have the following options: for all messages. for priority messages only. to save the settings and exit. ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 63: Station Speed Dial

    Each number is stored in your endpoint (Station Speed Dial) or in the telephone system (System Speed Dial) and is identified by a location num- ber. Once programmed, you can quickly dial these numbers by entering a feature code and dialing the desired location number.

  • Page 64: System Speed Dial

    Press to save the number. NOTE: To dial outside telephone numbers without first selecting an outgoing line, enter the Outgoing Call access code (default is To erase a number in a Speed-Dial location: With the handset in the cradle, dial Enter the speed-dial location (0-9) you want to erase or press the associated Sta- tion Speed-Dial button.

  • Page 65

    P2P audio. If your telephone system is equipped with a Voice Processor (voice mail), you may have access to the Record-A-Call feature. If so, you can record an ongoing call as a mailbox message.

  • Page 66: Enabling Paging, Making Pages

    Dial the desired zone number (0-9). After the tone, make your announcement and hang up. 5 _______________________ 6 _______________________ 7 _______________________ 8 _______________________ 9 _______________________ button, which is programmed to a spe- PAGE ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 67

    “H ERFORMING A OOKFLASH Certain telephone service companies may require a timed hookflash (a quick hang up and release). To generate a hookflash while using a line: Press and dial NOTE: This features is known as a “Recall” in European systems.

  • Page 68

    The associated extension is busy, or the associated feature is enabled. The extension is in Do-Not-Disturb. The extension has a call ringing in. The extension is causing a STATION OFF-HOOK system alarm. Inter-Tel UTTONS ® Model 8600 User Guide (ITP Mode)

  • Page 69

    To transfer to ring: Press can announce the call, if desired, before hanging up to complete the transfer. ® Inter-Tel Model 8600 User Guide (ITP Mode) XTENSION button at the primary extension. CALL before pressing the flashing button to place an intercom call to and then the secondary extension button.

  • Page 70

    CCOUNT ODES If your telephone system is programmed to use the Station Message Detail Recording (SMDR) feature, you might be required to enter account codes when you place a call. These codes add information to telephone record reports that the system will periodi- cally print.

  • Page 71

    For example, dialpad button contains the letters ABC, button would press marks. ® Inter-Tel Model 8600 User Guide (ITP Mode) IRECTORY ) and Next (say “Next” or press to select it. contains DEF, etc. To enter “JONES,” you . Press for “Q”,...

  • Page 72

    (See step 4. to select the filter option and then respond to one of , say the last name, or spell the last ® Inter-Tel Model 8600 User Guide (ITP Mode) for options). , say step...

  • Page 73: Remote Access Password

    Enter the new password again for verification followed by firmation tone. To change the station password using remote programming, see Access. ® Inter-Tel Model 8600 User Guide (ITP Mode) EATURE CCESS . You hear a confirmation tone. . You hear a con- Remote Feature...

  • Page 74: Remote Feature Access

    Enter an extension number or enter an outside line access code followed by a telephone number. To turn off Call Forward: Enter Hang up. . You can now use any of the following fea- Inter-Tel ® Model 8600 User Guide (ITP Mode)

  • Page 75

    This feature is not supported on peer-to-peer (P2P) calls. Ask your system administrator if your endpoint is configured to use P2P audio. Your telephone system may be programmed to support the Agent Help feature, which allows you to request help from a designated “Agent Help Extension” (usually your supervisor) during a call.

  • Page 76: Acd Hunt Groups, Hunt Group Calls Enabled/disabled

    Members: If the hunt group is not programmed to use Agent IDs, it will have a pre-programmed list of endpoints and will send calls to the endpoints where agents are logged in. ROUPS Groups). The hunt group calls are routed to logged-in Inter-Tel Logging ® Model 8600 User Guide (ITP Mode)

  • Page 77

    If you are not a member of the entered hunt group, you hear repeating tones. Start over. Hang up. Repeat this procedure to log into additional ACD groups, if necessary. ® Inter-Tel Model 8600 User Guide (ITP Mode) and enter your Agent ID, if neces-...

  • Page 78: Ending An Acd Hunt Group Call

    To terminate the ACD Agent wrap-up period before the timer expires: With the handset in the cradle, dial Hang up. to log out of all of your ACD hunt groups at once. You Inter-Tel . If you were logged in to ® Model 8600 User Guide (ITP Mode)

  • Page 79

    Changing Message Envelopes ......78 Voice Mail Flowchart (Advanced Mailbox)....79 ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 80

    Using the voice mail directory (see NOTE: For a voice mail flowchart for standard mailbox users, see page page page page page page page page page page page page page page page ® Inter-Tel Model 8600 User Guide (ITP Mode) page...

  • Page 81

    With your advanced mailbox you can save, delete, and forward a fax (to another fax machine) using the available menu options, when prompted (see page 76). ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 82

    14), you can use personal or system greetings page 30), the system announces how many new to cancel or return to the previ- to accept. For a voice mail flowchart for page ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 83

    Also, your e-mail password cannot include any characters that are not included in the table on the following page and cannot exceed 40 characters. Check with your administrator if you encounter any difficulties setting up your e-mail pass- word. ® Inter-Tel Model 8600 User Guide (ITP Mode) ASSWORD page...

  • Page 84

    NUMBER OF TIMES BUTTON IS PRESSED & ‘ Inter-Tel at any time. page 75) is auto- space* ® Model 8600 User Guide (ITP Mode)

  • Page 85

    Then E-Mail Reader reads Sally’s written response followed by the hidden link inserted by Outlook, “I’m looking forward to attend- ing. Microsoft Outlook Web Access: http://TMS-NT-EVS01/Exchange/Sally_User/Inbox/ Accepted%3A%20Sales%20Team%20Meeting-5.EML.” ® Inter-Tel Model 8600 User Guide (ITP Mode) ESSAGES page 78). Then E-Mail Reader reads...

  • Page 86

    The system announces that to start over. Inter-Tel at any time. to continue. ® Model 8600 User Guide (ITP Mode)

  • Page 87

    If E-Mail Reader Count is enabled, say “Disable” or press If E-Mail Reader Count is disabled, say “Enable” or press ® Inter-Tel Model 8600 User Guide (ITP Mode) to listen to the previous message. to play the introductory message envelope (see to listen to the next message.

  • Page 88

    The system announces that to start over. to listen to the previous message. to play the introductory message envelope (see to listen to the next message. to save the message. to delete the message. ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 89

    • Say “Recover” or press OR, say “Recover” or press OR, Say “Purge” or press Hang up. ® Inter-Tel Model 8600 User Guide (ITP Mode) ESSAGES page for Message Options. to access undelete options. to recover a voice mail message.

  • Page 90

    Per- to disable the entire envelope and return to the Per- to accept the changes. to return to the Personal Options Menu. ® Inter-Tel page Model 8600 User Guide (ITP Mode)

  • Page 91

    DELIVERY OPTIONS “Private” “Certified” “Priority” “Send” Send and Exit Hang Up ® Inter-Tel Model 8600 User Guide (ITP Mode) DVANCED AILBOX to return to the previous menu. Say PERSONAL OPTIONS Record “Greeting” “Primary” Greeting “Alternate” Greeting “System” Greeting (See Recording Options) Record Directory “Name”...

  • Page 92

    ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 93: Learning More

    Default Feature Codes ....... . . 86 ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 94

    If you are a network adminis- trator, refer to the latest version of the IP Devices Installation Manual (part number 835.2195). O FOR ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 95

    Inter-Tel provider. How can I retrieve messages if I don’t know the password for my voice mail? Try using your extension number, which is your default password.

  • Page 96

    Why don’t the local telephone company star codes (i.e.*82, *69, etc.) work when I use the Outgoing Call feature code ( Rather than pressing number before you can use the star codes. For example, if your system is using the default Select Line Group numbers, dial 92001 to access that line.

  • Page 97

    If you need further assistance, contact your local authorized Inter-Tel provider. Providers can be located using the Inter-Tel Web site at www.inter-tel.com. All Inter-Tel sales, service, and support are handled at the local level.

  • Page 98

    *These defaults may differ depending on the software version. XTENSION UMBERS EXTENSION NAME Endpoint Extensions Hunt Groups Attendant ODES ODES ACCESS CODE 92001-92208* 92000* 911 (999 in Europe) EXTENSION NUMBER 1000-1999 2000-2299 Inter-Tel NEW CODE NEW NUMBER ® Model 8600 User Guide (ITP Mode)

  • Page 99

    Headset On/Off Hold – Individual Hold – System Hookflash (Recall in Europe) Hunt Group Remove Hunt Group Replace Hunt Group Remove/Replace Message Message – Cancel Message Left ® Inter-Tel Model 8600 User Guide (ITP Mode) ODES FEATURE CODE NEW CODE...

  • Page 100

    Routing Off Station Speed Dial Station Speed-Dial Programming System Forward Enable System Forward Disable System Forward On/Off System Speed Dial Switch Keymap Transfer To Hold Transfer To Ring FEATURE CODE NEW CODE ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 101

    NOTES ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 102

    ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 103

    21 picking up reverse transfer 25 placing non-handsfree 18 placing on hold 22 ® Inter-Tel Model 8600 User Guide (ITP Mode) receiving non-handsfree 20 redirecting 20 returning to held caller 22 waiting for called endpoint 19 Camp On 19...

  • Page 104

    Group Listen 28 Headset 28 Hold 22 Hookflash 55 Hunt Group Calls Enabled/Disabled 64 Hunt Groups 64 Individual Hold 22 Initializing Your Mailbox 14 Intercom Calls 18 Keymaps 43 Lamps 4 Language 44 ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 105

    22 conference calls 23 intercom calls 18 non-handsfree calls 18 ® Inter-Tel Model 8600 User Guide (ITP Mode) Primary Greeting 16 Primary Language 44 Programming cascade levels 49 date and time notification 50 Direct Station Selection buttons 55, 56...

  • Page 106

    35 recovering deleted 34 Volume Levels 42 Waiting Calls 21 What the Administrators Can Do for You 82 Working in Hunt Groups 64 Wrap-Up Timer 66 Zones, Page 54 ® Inter-Tel Model 8600 User Guide (ITP Mode)

  • Page 107

    OICE LOWCHART NOTE: At any menu level, you can say “Cancel” or press menu or say “Accept” or press MAILBOX ACCESS • EITHER, Press the Mes- sage button to respond to a message from voice mail. OR, Call the voice mail extension number, say “Login”...

  • Page 108

    Part No. 550.8115 Issue 11, March 2006 A661/9226A...

This manual also for:

8622, 8620, 8662

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