Automatic Call Access - Inter-Tel AXXESS Administrator's Manual

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AUTOMATIC CALL ACCESS

This feature allows a keyset user to determine the way incoming calls are answered by entering
a feature code to select the type of call access. The four variations are as follows:
The selected option determines how all types of ringing intercom or outside calls (direct calls,
transferred calls, recalls, etc.) are answered. If more than one call is ringing at the station, the
first call received is the first answered.
When programmed for automatic outside call access, a station user with allowed answer, but
without ring in, for a ringing trunk must always press an individual trunk key for that trunk, or
enter the Automatic Trunk Answer feature code (350) to answer the incoming call. Transferred
calls and recalls can be answered by lifting the handset.
Camped-on calls cannot be answered by simply lifting the handset or pressing the SPKR key.
For example, a station is programmed to automatically answer ringing outside calls, but
requires pressing the IC key to answer ringing intercom calls. If a private intercom call rings in
and is immediately followed by an outside call ringing in, the display shows the intercom call
message and the outside call camps on. The intercom call also camps on when the handset is
lifted. The user can then choose between the camped on calls by pressing either the IC key or
the Call or individual trunk key (or ANSWER key).
The automatic call access options outlined below can be programmed at keyset stations only.
Single-line sets are designed to automatically answer ringing intercom and outside calls by lift-
ing the handset and cannot be changed.
T
O PROGRAM OUTSIDE CALL ACCESS
T
O PROGRAM INTERCOM CALL ACCESS
Automatic Call Access
INTER-TEL AXXESS ADMINISTRATOR'S GUIDE – Issue 5.1, March 2000
No Automatic Call Access: The user hears intercom dial tone when the handset is lifted
and must press a Call or individual trunk key (or the ANSWER key) to answer an out-
side call, or press the IC key (or Call key, if there is no IC key) to answer an intercom
call.
Automatic Intercom Call Access Only: The user can answer ringing intercom calls by
simply lifting the handset, but outside calls must be answered by pressing a Call key, an
individual trunk key, or the ANSWER key.
Automatic Outside Call Access Only: The user can answer ringing outside calls by lift-
ing the handset, but ringing intercom calls must be answered by pressing the IC key (or
Call key, if there is no IC key).
Automatic Access For All Calls: The user can answer any ringing call by lifting the
handset. If no call is ringing, the user hears intercom dial tone when the handset is
lifted. (This is the way single-line sets work. When the system is in the default state, all
keysets have this type of call access.)
NOTE
In any of the above variations, keyset users may still receive handsfree inter-
com calls (if enabled).
To change the current outside call access option to its opposite (toggle on or off), enter
the Automatic Trunk Access On/Off feature code (360). You hear a confirmation tone.
The display shows AUTO TRNK ACCESS ON (or OFF).
To change the current intercom access option to its opposite (toggle on or off), enter
the Automatic Intercom Access On/Off feature code (361). You hear a confirmation
tone. The display shows AUTO IC ACCESS ON (or OFF).
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AXXESS System Features
Page 119

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